About the Role
We're now looking for a dynamic Assistant Manager to join The Pizza Project Wan Chai, the friendly outpost of our pizza restaurant for the people on Star Street.
As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure that the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.
The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.
Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.
Duties & Responsibilities
- Ensure smooth implementation and execution of the restaurant operations
- Provide training to the team to deliver the highest quality of service and sustain the brand image.
- Implement marketing activities to drive sales and revenue for the restaurant.
- Control stocks for daily use in restaurant to ensure service requirements are met
- Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
- Manage and store vendors' contracts and invoices
- Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
- Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
- Monitor compliance with safety and hygiene regulations.
- Gather guests' feedback, respond accordingly, and resolve guest complaints
- 3+ years experience in hospitality industry
- Strong management skill with a positive mindset and friendly image
- Understanding in MS Office
- A team player who is reliable and dependable
- Enthusiastic when serving guests
- Excellent communication, interpersonal and leadership skills
- Self-organised and details-oriented with a strong sense of responsibility
- Good business sense and operational, administrative and social skills
- Passion, determination and commitment for success in the F&B industry
- Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
