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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Date Posted:

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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

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Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Rentokil Initial是全球最大的商業服務公司之一，在歐洲、北美、亞太和非洲的主要經濟體中運營。公司擁有57,000多名員工，在90多個國家提供一系列的支持服務。

能多潔香港作為領先的害蟲控制、洗手間衛生和工作場所衛生解決方案提供商，在香港擁有超過59年的經驗，擁有約400名專業專家的廣泛網絡。我們獲得BSI頒發的ISO 9001質量管理體系、ISO 14001環境管理和ISO 45001職業健康和安全管理認證。

作為環境衛生方面的專家，我們不斷創新和改進我們的解決方案，為客戶提供一致的優質服務。

我們的使命是 "保護人民，改善生活，維護地球" ('Protecting People, Enhancing Lives, Preserving our Planet')，通過提供蟲害控制和衛生解決方案等保障服務，使我們的客戶能夠專注於他們最擅長的領域。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.

Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.

As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.

Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

• Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
• Support Sales team with priority scheduling within routes to drive business growth
• Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
• Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
• Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
• Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
• Organize and monitor data of correspondence and records by using the internal system
• System data Input and update
• Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
• Other ad-hoc duties as assigned

• Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
• Candidate with more experience will be considered as Senior Planning Executive
• Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
• Fast learner with strong attention to details
• Data sensitive, disciplined in maintaining accurate data for scheduling use
• Good communication, interpersonal and analytical skills
• Spoken and written English proficiency preferred.
• Self-motivated with positive working attitude and willing to learn
• Able to work independently with minimum supervision
• Good time management
• Able to work under pressure
• Immediate available is preferred

Are you interested? Here's what you can expect when you join us

• 13-month salary
• Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Learning & development program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

If you are interested in applying, please enclose your resume and email address, thank you

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. 

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country

• We empower our employees to manage their financial well-being and help them plan for the future

We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses

This role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Working with business leaders and process owners on required regulatory obligations and contributing to the end-to-end development of controls and monitoring to ensure they are designed to adhere with applicable regulations. This includes acts as business approver to Impact Assessment of all regulatory changes cascaded from Compliance in Regulatory Change Management module in Citi Risk and Control System.
• Continuously evaluating and driving the maintenance of the regulatory inventory linkage to supporting controls and retention in Citi Risk & Control system so that management can effectively demonstrate adherence to applicable laws and regulations through the Manager’s Control Assessment program.
• To assist AUs conducting an annual evaluation of Regulation Risk for inclusion in the MCA Quarterly Risk Assessment / Annual Risk Assessment.  Facilitate MCA Team in preparing quarterly Regulatory Control Effective (RCE) Dashboard to be included in to GCB QRA summary to evaluate, identify and escalate high residual risks and those breaching their defined risk appetite. 
• Actively collaborating with business leaders to identify, evaluate, and manage regulatory adherence risks arising from the definition of business strategy, development of new products and services, changes in regulations or internal policies, or from business-led changes.
• Proactively identifying business opportunities to improve regulation risk management, prioritizing reviews to uncover root causes and unknown drivers of risk.
• Developing strong relationships with Business, CAORC In-Unit Control Managers, Operations & Technology leadership and partners in 2nd and 3rd lines of defense and engage with them to reduce and mitigate regulation risk.
• Partner with MCA Coordinators in the continuous enhancement of regulation controls and monitoring. This includes engaging with Assessment Unit (AU) leads and process owners to develop requirements to automate controls and digitize monitoring where appropriate.
• Guiding the MCA Team and process owners across Business, Operations, and Technology on establishing permanent audit readiness activities that effectively demonstrate adherence to applicable regulatory obligations.  This includes providing guidance to or participating in targeted review teams, and engaging with Internal Audit and Compliance Assurance over potential regulatory findings.
• Partner with stakeholders to look into possible Regtech enhancement to develop automated and efficient control and monitoring; Engage in projects for automation of controls and monitoring
• Assists AUs to formulate proper and viable remedies, Corrective Action Plans and compensating controls to mitigate any regulatory risk

Qualifications:

• 6-10 years Risk and Control experience in financial services
• experience in Risk and Control Monitoring and/or Risk Assessment and the development and compilation of policies and procedures
• management experience
• Balanced blend of analytical skills, problem solving, and reporting and communication skills
• Advanced organizational skills including attention to detail, multi-tasking and following up
• Experience using databases and other tracking tools to enforce global consistency
• Excellent writing and presentation skills
• Experience working collaboratively across various areas of the organization and presenting to senior management
• Automation Skills and Mindset for Transformation

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting