Fixed Income IT Project Manager - Leading Investment Bank
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Responsibilities: Project Management: Lead the end-to-end project management lifecycle, including project initiation, planning, execution, monitoring,..
Responsibilities: Project Management: Lead the end-to-end project management lifecycle, including project initiation, planning, execution, monitoring, and closure. Stakeholder Engagement: Collaborate closely with business stakeholders, technology teams, and senior management to identify project goals, scope, and deliverables. Project Planning: Develop detailed project plans, including resource allocation, timelines, budgets, and risk management strategies. Execution Oversight: Monitor project progress, identify and mitigate risks, address issues as they arise, and ensure projects are delivered within agreed timelines, budgets, and quality standards. Team Management: Manage a team of cross-functional resources, including developers, business analysts, and testers, ensuring effective collaboration and resource allocation. Compliance and Regulatory Requirements: Ensure project compliance with internal policies, Mandatory Exchange and Regulatory Change, and audit requirements. Reporting and Documentation: Prepare regular project status reports and documentation, communicating project updates to stakeholders and senior management. Continuous Improvement: Drive process improvement initiatives, identifying opportunities to enhance project delivery methodologies, tools, and techniques. Qualifications: Proven experience in IT project management / Business Analysis within the investment banking industry, specifically in fixed-income trading technology projects. Strong knowledge of fixed-income products, including credit, rates, swaps, as well as related trading systems and technologies. Robust understanding of project management methodologies, tools, and techniques, including Agile and Waterfall frameworks. Excellent communication skills, both written and verbal, with an ability to effectively engage with stakeholders at all levels. Demonstrated leadership abilities with a track record of managing complex projects, including multiple workstreams and vendors. Strong analytical and problem-solving skills, with a keen attention to detail and an ability to work effectively in a fast-paced, deadline-driven environment. Proficiency in project management software and tools, such as MS Project, JIRA, or similar applications. If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put Fixed Income IT Project Manager - Leading Investment Bank in the subject header. Data provided is for recruitment purposes only. _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Java Backend Software Engineer - Innovation FinTech 2) Data Business Analyst (Financial Product Accounting) - Wealth Management 3) IT Risk and Security Associate (Application) - Leading Financial Institution
Tech Platforms Strategy and Innovation Manager - Private Banking
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Responsibilities: Develop and implement a comprehensive technology platform strategy in line with the overall wealth management division's goals and v..
Responsibilities: Develop and implement a comprehensive technology platform strategy in line with the overall wealth management division's goals and vision. Collaborate with cross-functional teams, including business stakeholders, IT, operations, and vendors, to identify and prioritize strategic platform enhancements and deliver innovative solutions. Conduct thorough market research and analysis of emerging industry trends and technology advancements to identify opportunities for leveraging new platforms and tools. Evaluate and select appropriate technology partners and vendors, establishing strategic relationships to support the implementation of platform enhancements. Monitor and measure the performance of existing platforms, identifying areas of improvement, and driving innovative enhancements based on user feedback and business needs. Collaborate with internal teams to continuously improve platform integration, interoperability, scalability, and security. Define and track key performance indicators (KPIs) to measure the effectiveness and success of technology platforms, providing regular reports and insights to senior management. Foster a culture of innovation, creativity, and continuous improvement within the team and the wider organization, encouraging cross-functional collaboration and knowledge sharing. Requirements: Bachelor's degree in Computer Science, Engineering, Business, or a related field. Proven experience (around 10 years) in technology strategy, platform management, or similar roles within the financial services or banking industry. Expertise in evaluating, implementing, and managing technology platforms, applications, and tools in a complex and highly regulated environment. Excellent analytical, strategic thinking, and problem-solving skills, with the ability to anticipate future trends and opportunities. Demonstrated track record of leading successful platform projects from inception to completion, delivering business value through technology innovation. Strong business acumen and communication skills, with the ability to effectively engage and influence stakeholders at all levels. Exceptional project management skills, with the ability to manage multiple initiatives simultaneously. Self-motivated, adaptable, and capable of working in a fast-paced, dynamic work environment. Up-to-date knowledge of fintech development, and innovations across the banking industry. If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put Tech Platforms Strategy and Innovation Manager - Private Banking in the subject header. Data provided is for recruitment purposes only. _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Security Architect - Leading Financial Institution 2) Scrum Master - Enterprise Data Analytics Platform 3) Data / Application / Cloud Integration Architect - Leading Insurance Group
Information Security and Risk Senior Manager - Leading Property Group
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Responsibilities: Develop and maintain an enterprise-wide information security strategy, aligned with industry best practices and regulatory requireme..
Responsibilities: Develop and maintain an enterprise-wide information security strategy, aligned with industry best practices and regulatory requirements. Establish and enforce information security policies, procedures, guidelines, and standards to maintain the confidentiality, integrity, and availability of data and systems. Conduct risk assessments to identify existing and potential security vulnerabilities, and develop effective risk mitigation plans. Oversee the implementation of security controls and technologies to protect against unauthorized access, data breaches, and other security incidents. Collaborate with various stakeholders, such as IT, Legal, Compliance, and Business Units, to ensure timely response to security incidents, and to ensure that security requirements are incorporated into business processes and solutions. Monitor and analyze security events, conduct investigations, and coordinate incident response activities to minimize the impact of security incidents. Keep abreast of emerging security threats, vulnerabilities, and technologies, and provide recommendations to enhance the organization's overall security posture. Conduct regular security awareness training and education programs for employees, to promote a culture of security awareness and compliance. Coordinate with external auditors and regulatory bodies to address security and compliance requirements, and assist in audits and assessments. Manage relationships with external vendors and partners, regarding security-related products, services, and contracts. Requirements: Bachelor's degree in Computer Science, Information Security, or a related field. Advanced certifications such as CISSP, CISM, or CRISC are highly desirable. Minimum of 10 years of experience in information security, risk management, or a related field, with at least 3 years in a managerial role. In-depth knowledge of information security principles, frameworks, technologies, and best practices. Strong understanding of relevant regulations and standards, such as GDPR, ISO 27001, and NIST. Proven experience in conducting risk assessments, developing risk mitigation strategies, and implementing risk management frameworks. Excellent leadership, communication, and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and senior management. Strong analytical and problem-solving abilities, with the capability to think strategically and apply sound judgment in complex situations. Experience in managing security incidents, conducting investigations, and coordinating incident response activities. Knowledge of cloud security, network security, application security, and secure software development practices is preferred. Demonstrated ability to manage multiple projects and priorities, and deliver results within deadlines. If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Leslie Ho at [email protected] and put Information Security and Risk Senior Manager - Leading Property Group in the subject header. Data provided is for recruitment purposes only. _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Azure Cloud Infrastructure Architect - Leading Insurance Group 2) Platform and Infrastructure Business Analyst - Leading Financial Institution 3) IT Security Business Analyst - Leading Financial Institution
UAT Business Analyst (Asst. Manager) - Digital Insurance Programme
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Responsibilities: Lead the UAT activities for our digital projects, working closely with stakeholders including Product Owners, Developers, and Tester..
Responsibilities: Lead the UAT activities for our digital projects, working closely with stakeholders including Product Owners, Developers, and Testers. Collaborate with business and technical teams to define and document UAT test strategies, plans, and objectives. Develop detailed test scenarios, cases, and scripts to ensure comprehensive test coverage. Execute UAT test cases, log defects, and provide regular status updates on testing progress. Collaborate with the development team to troubleshoot and resolve defects, ensuring timely and efficient delivery of high-quality digital solutions. Monitor and report on UAT progress, highlighting risks, issues, and mitigation strategies to project teams and senior management. Identify potential areas for process improvement and contribute to the enhancement of UAT methodologies and approaches. Stay up to date with industry trends and best practices in UAT and digital transformation, making recommendations for adoption when appropriate. Requirements: Bachelor's degree in Business Administration, Computer Science, or a related field. Around 5 years of experience as a Business Analyst on UAT or a similar role. Knowledge of UAT methodologies, processes, and best practices. Experience working with Agile development methodologies, particularly in the context of digital projects. Understanding of digital technologies, such as web, mobile, and API-based applications. Excellent analytical and problem-solving skills, with a keen eye for detail. Outstanding communication skills, with the ability to effectively collaborate with both technical and non-technical stakeholders. Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Proactive and self-motivated, with a passion for continuous improvement. If this outstanding opportunity sounds like your next career move, please send your resume in Word format to Danny Kwan at [email protected] and put UAT Business Analyst (Asst. Manager) - Digital Insurance Programme in the subject header. Data provided is for recruitment purposes only. _________________________________________________________ Headquartered in Hong Kong, Pinpoint Asia is the go-to Specialist Firm for Technology Recruitment We are a team of specialist tech recruiters (many of our recruiters come from an IT background) and we serve a wide range of clients, all the way from tech startups (especially FinTech) to some of the top Financial Institutions on Wall Street and several other large scale enterprises in other industries. Our significant market reputation and status as the leading search firm for many of our clients is a direct result of our strong industry relationships, intimate understanding of the marketplace and proven ability to deliver results. Our vision is to help companies hire smarter and help job seekers get closer to their career aspirations. To see all our open jobs please reach out to us at https://pinpointasia.com/job-search/ (EA License #72371) We are also seeking top-calibre candidates for the following exciting roles: 1) Full Stack .NET Senior Developer - Digital Insurance Platform 2) Mobile Tech Business Analyst - Private Wealth Management 3) Java Solidity Blockchain Software Engineer - Leading FinTech Group
Date Posted:2024-02-02Country: Hong KongLocation: 12/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong KongResponsibil..
Date Posted:
2024-02-02
Country:
Hong Kong
Location:
12/F, Goldin Financial Global Centre, 17 Kai Cheung Road, Kowloon Bay, Kowloon, Hong Kong
Responsibilities
Create and update audit processes and scoring system on maintenance quality, modernization in process check and handover
Assist on company ACE & ISO audit and coordinate with internal & external auditors to arrange all assessments & certifications
Conduct regular auditor on maintenance quality, modernization in process check and handover, update to corresponding scorecard
Review results with auditees and propose improvement actions
Consolidate finding from audits and provide regular presentation to management with improvement proposal/program
Conduct training on quality and safety aspects to frontlines to achieve ongoing improvement
Requirements
Degree holder with relevant qualifications in quality, engineering and industrial discipline preferred
At least 5 years experience in quality & field operation. Lift and escalator field experience is preferred
Experience in managing process improvement projects and familiar with process improvement tooling
Emphasizing excellence, able to deal with complexity, strong in problem solving and think out of the box
Self-initiative, possess high level of resilience in driving change across regions
Good analytical, planning, organizing and interpersonal
Possess teamwork spirit and collaboration skills
Good command of both written and spoken English, Chinese and Mandarin
We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
Website: http://www.otis.com/
Information provided by applicants will be treated in strict confidence and will only be used for recruitment related purposes. All information on unsuccessful candidates will be deleted from our files within 24 months.
By submitting an application and/or your resume in response to this job notice, you have read and hereby consent to our (i) Personal Information Collection Statement (for Recruitment), (ii) Terms of Use, (iii) Otis Job Applicant Privacy Policy. If you do not consent to the above, OTIS Elevator Company (H.K.) Limited and its affiliates will not be able to accept and process your application.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with aproven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovativeglobal industry leaderwith a resilient business model. You’llbelong to a diverse,trusted,and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
We provideopportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.We are guided by our values that we call ourThree Absolutes –prioritizing Safety, Ethics, Qualityin all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.
Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: Job Duties: Team Manager Job Responsibilities: Perform the role of a team manager in processing IPO applications, pre-IPO enquiries and policies matters Participate in IPO vetting and draft comment letters Monitor progress of a portfolio of listing applications n Draft Department reports to Listing Committee Provide support for ad hoc projects as required Job Requirements: Qualified lawyers/accountants with a minimum of 7 years working experience or university graduates of other relevant disciplines with at least 7 years working experience in law, accounting, corporate finance, investment banking or a related field Good experience that demonstrates knowledge of the Listing Rules and knowledge of the securities industry and its practices including securities laws and accounting practices n Strong interpersonal and presentation skills with knowledge of investigative techniques and procedures Good command of written and spoken English and Chinese. Proficiency in Putonghua is essential Team Member Job Responsibilities: Perform the role of a team member in processing IPO applications, pre-IPO enquiries and policies matters Participate in IPO vetting and draft comment letters Monitor progress of a portfolio of listing applications Draft Listing Division reports to Listing Committee Provide support for ad hoc projects as required Job Requirements: Qualified lawyers/accountants with a minimum of 4 years and above working experience or university graduates of other relevant disciplines with working experience in law, accounting, corporate finance, investment banking or a related field Good experience that demonstrates knowledge of the Listing Rules and knowledge of the securities industry and its practices including securities laws and accounting practices Strong interpersonal and presentation skills with knowledge of investigative techniques and procedures Good command of written and spoken English and Chinese. Proficiency in Putonghua is essential Company Introduction: Hong Kong Exchanges and Clearing Limited (HKEX) is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. HKEX is the world's leading IPO market and as Hong Kong's only securities and derivatives exchange and sole operator of its clearing houses, it is uniquely placed to offer regional and international investors access to Asia's most vibrant markets. As the global markets leader in the Asian time-zone, we offer a world of opportunities for early careers and experienced hires. Here, we know that diverse thinking fosters better solutions, and we are committed to building an open and dynamic environment which allows our business to innovate and our people to thrive. Discover the latest career opportunities and programmes at HKEX. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.
· Develop engaging design and content for digital training/learning and facilitate digitalization of education practices, not limited to e-learning p..
· Develop engaging design and content for digital training/learning and facilitate digitalization of education practices, not limited to e-learning platform and live streaming · Evaluate and review the performance of beauty advisors · Assess field team's education needs and per door improvement analysis · Manage the full spectrum of education activities, including field coaching and special education projects · Develop, implement, and cascade classroom education programs and seasonal seminars for all target participants · Improve customer service experience, create engaged customers and facilitate organic growth · Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis · Take ownership of customers issues and follow problems through resolution · Analyze service statistics and compile accurate reports · Work on education program and material development, not limited to localization of global education programs, translation of education materials and writing of training notes · Assist in execution of Global programs and develop local training programs to meet the specific needs for field staff · Work closely with Marketing & Sales team to identify any new training news and propose remedial measures and coach beauty advisors · Take part in product presentation for Marketing or PR Events Qualifications Minimum of 6 year of relevant experience in training in beauty fields Bachelor’s Degree with a focus in Business or equivalent Solid experience in both classroom training and field coaching In-depth knowledge of the latest beauty products and trends Strong business acumen, proactive, a passion for excellence Excellent presentation skills and communication skills with strong graphic sense and visual storytelling skill Resourceful with good initiative and result-oriented Creative and with an enthusiasm in beauty Proficient in video editing software including Premiere, Photoshop, iMovie, After Effects etc Proficient in using the MS Excel, Words, and PowerPoint Good command in written and speaking English and Chinese Job: Education / Training Primary Location: Asia Pacific-CN-HK-Yau Tsim Mong Job Type: Standard Schedule: Full-time Shift: 1st (Day) Shift Job Number: 240126
Global Snr Finance Manager/FC - Group Reporting & Control
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Accounting / Auditing
9 months ago
Job description The role is a group finance function in a fast-growing international Investment Management Firm that will be responsible for financial..
Job description The role is a group finance function in a fast-growing international Investment Management Firm that will be responsible for financial control and leadership of a material segment of the business. You will have the opportunity to lead and drive performance and value for the business. *Responsible for entire business unit accounting operations for pan Asia business. Providing directional leadership to overseas based subsidiary teams to deliver *Balance sheet substantiation, ownership of legal entity control, financial reporting and analysis including review / prepare journal entries for period closing to ensure accounting treatment complies with IFRS *Prepare financial statements for audit based on IFRS and coordinate annual audit and tax filing *Prepare management reports and account closing information including cost allocations, detailed financial analysis, variance analysis, costs analysis, etc *Prepare budget and forecast for business units and group cost centres and analyse financial and operational results *Liquidity management: prepare cashflow forecast, manage cash flows such as funding for operations, collection of fees receivables, intercompany fund transfers. Approver in e-banking payment process *Review in-house corporate tax computation and review corporate tax returns prepared by external service providers. *Review tax returns for overseas companies, e.g., GST/VAT returns. *Change management: Support the Group Finance Controller through assisting in system enhancements and other project-based work Requirements * Experienced legal entity or Group Senior Manager/FC who is a CPA with at least 8-10 years of accounting experience gained from the financial services industry or MNC * Driven, detail oriented, organized, responsible and independent, proactive, self-motivated and willing to take initiative to problem solve * Results-oriented yet flexible and adaptable * Hands on and able to work independently with minimal supervision. * Able to work well under pressure and meet deadlines * A strong team player with a collaborative working style * A strong and confident communicator: good command of both written and spoken English and able to manage sub reporting teams located across Asia * Possess good MS Excel skills and systems skills
Assistant Manager/ AVP, Settlement - Chinese iBank
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Manufacturing / Production
9 months ago
Our client is a reputable Chinese iBank. They are looking for an Assistant Manager to join their settlement team. Description Perform the daily operat..
Our client is a reputable Chinese iBank. They are looking for an Assistant Manager to join their settlement team. Description Perform the daily operations of settlements for global equities, futures/options and bonds products Corporate action for equities and bonds market Estimate funding requirement for equities, derivatives and bonds market Client & exchange / broker trade and position reconciliation Client money segregation Provides quality support to both internal and external clients for ad hoc and regular queries Project participation and implementation for new business/system enhancement Profile Bachelor Degree Holder 2+ years of experience in settlement operations Familiar with HK/ US/ JP stocks settlement or/and bond settlement Detail minded and able to work under tight deadline Team player with self initiative Job Offer Strong Reputation and Sizable Firm Excellent Bonus Stable Working Hours
Responsibilities Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenti..
Responsibilities Manage content and updates for customer and internal touch points, establishing budget guidelines, participating in events, documenting business processes, and providing additional sales support Lead the marketing creatives and ideation. Develop creative briefs and direction to meet objectives for all advertising and public-facing communications, including print, digital, and video assets Conceptualise and execute on multi-channel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging across all channels Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimise accordingly Present ideas and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets Skills and Qualifications Bachelor’s degree in marketing, communications, or related field Excellent written and verbal communication in English, Cantonese, good command of Mandarin is a plus Banking/ Finance category writing experience would be an advantage Self-driven, team player, result-oriented and resilient in a fast-paced environment Proven experience developing marketing plans and campaigns. Strong project management, multitasking, and decision-making skills Metrics-driven marketing mind with eye for creativity Experience with marketing automation and CRM tools is a plus Proficiency with online marketing and social media strategy is a plus Applicants who are not invited for an interview within the 8 weeks after submission of application may assume their applications unsuccessful. We may review applications received for suitability for other posts within the Company. All personal data provided will be treated in strict confidence and used strictly for recruitment-related purposes only. We shall retain the personal data of unsuccessful applicants for a period of 24 months upon receipt of such application.
Responsibilities: Develop institutional client base including fund houses, family offices, corporate and other institutional investors Promote financi..
Responsibilities: Develop institutional client base including fund houses, family offices, corporate and other institutional investors Promote financial products and services of the bank through proactive business solicitation and achieve assigned target Maintain close relationship with institutional clients Work with management team to establish business plan of various institutional business Requirements: Bachelor degree with minimum 5 years of institutional sales experience Strong sales and communication skills Highly self-motivated and a team play, able to work under pressure With HKSI Licensing Examination Paper 1, 7 & 8 or existing holder of HKMA for Regulated Activity Type 1
A top tier commercial bank is looking for an experienced Business Analyst to join their dynamic team. Your new company A top tier commercial bank is l..
A top tier commercial bank is looking for an experienced Business Analyst to join their dynamic team. Your new company A top tier commercial bank is looking for Senior BA/PM candidates to join their corporate banking team. Your new role Conduct a thorough analysis of business and user requirements. Facilitate communication between users and technical developers to ensure that business requirements are clearly defined and effectively implemented. Translate requirements into technical specifications Develop test plans, execute User Acceptance Testing (UAT), and perform regression testing. Offer substantial support to business users (e.g. training materials and end user training) throughout the process. Oversee the implementation of IT projects, monitor project progress, and resolve any issues that arise. Manage project budgeting and procurement procedures. Contribute to risk analysis efforts for new product launches. What you'll need to succeed - Bachelor degree or above holder in Business Studies, Finance, Information Technology, Computer Science, or a related field. - 5 to 20 years of relevant experience in business analysis in the banking industry - Previous experience in Corporate Banking / Global Custodian Services / Remittance / interbank payment & cross border (SWIFT) is highly desirable. - Familiarity with the SDLC, data flow, and UAT processes. - Possess strong analytical and report-writing skills. - Self-motivated and willing to thrive in a competitive, challenging, and collaborative environment. - Proficient in both written and spoken Chinese and English, with knowledge of Mandarin being advantageous. - Candidates with less experience may be considered for the role of BA Manager What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email it to [email protected] now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Technology Risk Specialist or Manager. Up to HKD 50k per month
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Job Description The position directly under the Security Head, initially as a contract, role focusing on maintaining/enhancing security standards ac..
Job Description The position directly under the Security Head, initially as a contract, role focusing on maintaining/enhancing security standards across systems, teams, and with regulatory bodies. This is an opportunity to build upon your existing IT Security 2nd and 3rd line of defense knowledge. While, gaining further In-house FS exposure in security standards, regulatory bodies, third party projects, and Internal Security assessments for the highly regulated Financial Services industry. Responsibilities: Conduct cybersecurity risk assessment to ensure IT operation and projects compliance with regulatory requirements and cybersecurity standards Provide guidance and recommendations to address control deficiencies identified through investigations Work with internal and external auditors, regulatory bodies, and third parties Continuously monitor the effectiveness of controls for identified risks and ensure completion of action plans to address control weaknesses. Prepare management reports, providing personal expertise & independent perspectives on strategic risk and significant risks and losses Maintain and update relevant IT governance policies and procedures Thake charge of the security training awareness program within the organization Requirements: Degree holder in Information Technology, IT Security, OR certified ISO27001, CISA, CISSP, CISM etc. 2+ years of relevant experience in 2nd and/or 3rd line of defense for information security, technology risk, or IT audit Good communication skills in both written and spoken English and Chinese Great to have: Strong knowledge of IT/security risk management, controls, and processes Sound knowledge of Information Security, System Resiliency & Availability & Software development practices, Application Security and frameworks Preferrably familiar with SFC, MPFA regulatory compliance Preferrably familiar with ISO27001, C-RAF, NIST, PDPO, GDPR etc.
Responsibilities To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, ope..
Responsibilities To initiate customer operational instructions. Support Relationship Managers on client management including daily enquiries, operational transactions and deal execution. Assist on both internal and external Compliance exercises. Assist the Customer and Relationship Managers regarding onboarding procedure on KYC and account opening documentations. Fulfill internal monitoring requirements, including KYC review for accounts, daily / cross-border deposit report etc. To collaborate with different parties to ensure timely transaction processing and delivery of customer-focused service to meet client expectations. Ad-hoc project as assigned Qualifications University degree (preferred) with 5 years of experience in handling account opening and providing customer service to clients. Prior experience of working in Commercial Banking will be an advantage. Good interpersonal and communication skills Team player, self-starter and detail-oriented. Willing to take ownership, challenges and constantly get exposure to new knowledge. Good command of English, Cantonese and Mandarin
Underwriting Manager (Assistant Manager to Senior Manager Level) - Life Insurance
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Sales / Marketing
9 months ago
Responsibilities: Lead and manage an underwriting team, ensuring high-quality service to sales channels. Monitor team performance to meet service leve..
Responsibilities: Lead and manage an underwriting team, ensuring high-quality service to sales channels. Monitor team performance to meet service level agreements and maintain excellence. Conduct risk assessments and underwrite cases within your authority. Provide coaching and guidance to junior underwriters for their development. Participate in projects, implement underwriting initiatives, and analyze performance data. Requirements: University degree in any discipline. Minimum 8 years of experience in life insurance underwriting, with at least 4 years in a supervisory role. Professional qualification in Life Insurance, such as FLMI (Fellow, Life Management Institute). Strong interpersonal skills and customer service orientation. Fluent in English and Cantonese, with proficiency in Putonghua being advantageous. Proficient in MS Word, Excel, PowerPoint, and Chinese word processing.
Senior / Business Compliance & Risk Control Manager
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Finance / Banking / Insurance
9 months ago
Responsibilities: Design and prepare various routine monitoring and compliance report for Global Markets operational risks. Follow up on various opera..
Responsibilities: Design and prepare various routine monitoring and compliance report for Global Markets operational risks. Follow up on various operational incidents and conduct independent assessment and analysis on the cases Write kinds of internal self-assessment and different gap analysis reports on internal control and compliance mechanism Formulate internal control or working manual manuals and provide opinion on the operating procedures of the business units Coordinates with relevant parties on various kinds of internal and external audit exams and monitor the progress on implementing corrective measures as suggested and agreed by the bank. Assist supervisors to roll out all internal control measures, like formulating management guidelines or carrying out sample checks Provide necessary risk control related supports to front line trading teams (including those in ASEAN entities) Requirements: Bachelor degree or above 5 years of working experience in strategy planning, data analysis, economy research or relative work With strong responsive sense and can perform job timely and independently With strong written and communication skills Good understanding of industry dynamics and market changes in Hong Kong and China Financial market Excellent skills in MS office and data analysis tools May need to travel or work in ASEAN entities for a short duration
Our client is an Alternative Asset Manager specializing in Credit and Private Equity markets for institutions and HNW globally. With 6 global offices,..
Our client is an Alternative Asset Manager specializing in Credit and Private Equity markets for institutions and HNW globally. With 6 global offices, our offers over 30 investment strategies and manages assets in excess of HK$30bn. Description Job Summary: Our client is seeking a highly skilled and detail-oriented Investment Operations Analyst to join our team. This core role will primarily focus on the day-to-day investment operations responsibilities for Hong Kong Fund Platform (Open-Ended Fund Company), with additional operational requirements for the organization as a whole. Reporting to the Head of Investment Operations, the successful candidate will demonstrate a continuous improvement mindset and be responsible for daily processes related to investment and regulatory requirements. Other responsibilities: Perform trade matching and trade settlement activities. Conduct post-trade compliance monitoring to ensure adherence to regulatory guidelines and internal policies. Manage cash management and forecasting processes. Conduct unit and position reconciliations to ensure accurate and up-to-date investment records. Calculate investment fees accurately and in a timely manner. Prepare investment and performance reports for internal and external stakeholders. Manage invoice processing and ensure timely payments. Coordinate and execute corporate actions, such as mergers, acquisitions, and dividends. Collaborate with fund administrators on fund valuation and NAV reports. Ensure adherence to industry best practices and document internal controls, policies, and procedures. Profile Requirements: Minimum of 2 years of experience in a similar role within the fund management industry. University degree in a relevant field. Proficiency in English, Cantonese, and Mandarin languages. In-depth knowledge of fund management industry products and operations, particularly from the distribution side of the business. Experience in supervising operational processes is preferred. Strong analytical skills, with a keen eye for detail and numerical accuracy. Effective communication and interpersonal skills. Open-minded, energetic, proactive, and willing to learn. Strong team player with the ability to collaborate effectively with colleagues. Proficiency in Excel, with knowledge of Macros and VBA considered an advantage. Job Offer Great opportunity with huge upscale potential To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Jeremy Lam on +852 2848 4711.
Assistant Operation Manager (KYC/CDD) (Customer Due Diligence Division）
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Manufacturing / Production
9 months ago
Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and docume..
Responsibilities: Engage in Customer Due Diligence process for onboarding, periodic review and trigger event review Analyze KYC information and documents Contact customers to complete CDD requirements within defined service level Comply with relevant regulatory requirements and the Bank's internal policies. and guidelines Requirements: Diploma holder or above with major in Banking and Finance, Business Administration, Economics or other related disciplines. Relevant qualification in CAMS, AAMLP Core Level, Six Sigma Green Belt holder will be an advantage. At least 1 years working experience in Banking or Finance or other related fields. Knowledge of Microsoft software (Word, Excel, PowerPoint) and Chinese word processing. Self-motivated, able to work independently and willing to accept challenges. Good command of both verbal and written English and Chinese
Personal Banking Manager - (Contact Centre, Digital Hub)
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Sales / Marketing
9 months ago
Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound..
Responsibilities: Champion the one-stop personal banking services at Contact Centre Deliver quality services to customers through inbound and outbound calls, and grasp opportunities to cross-sell appropriately Serve as the day-to-day customers contact for any relevant issues on investment, insurance, other banking products and provide after sales service & support Identify and develop long-term customer relationship with existing and prospective customer Provide relevant and suitable products and services to meet customers' financial needs in order to achieve business targets Address customer feedback / complaints professionally Assist the superiors in implementing the implementation in accordance with the unit development guidelines and policies Requirements: Degree or above With qualifications in IIQE and HKSI will be preferred Sound knowledge and at least 4 years of relevant working experience in retail banking services and products, including but not limited to insurance and investment products With strong ability to cope with fast & dynamic pace, remarkable organizing & problem-solving techniques Customer-focused, independent, self-motivated and able to work under pressure Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua Proficient in PC applications, such as MS Office and Chinese inputs May required on-shift duty as needed Applicants with less experiences will be considered as Deputy / Assistant Personal Banking Manager
Data Solutions Manager - Data Science and Governance
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
9 months ago
Data Solutions Manager - Data Science and Governance (Job ID 4297) Responsibilities Deliver timely and quality Data Solutions & Strategies to inter..
Data Solutions Manager - Data Science and Governance (Job ID 4297) Responsibilities Deliver timely and quality Data Solutions & Strategies to internal stakeholders Facilitate the development and implementation of Data Solutions & Strategies that generate measurable benefits for the Bank, enable identification of new market opportunities to drive innovation Plan, develop and implement the end-to-end Data Solutions & Strategies for the Bank Build and standardize project generation process flow Collaborate with internal stakeholders and external vendors on project planning and execution Work closely with business sponsors and stakeholders to identify opportunities Requirements Minimum 5-7 years’ working experience in Data Management from recognized establishments in financial services and/ or Fintech related industries Solid experience in banking and finance, preferably with university graduate in Information Technology, Computer Science or a related discipline Strong knowledge on industry leading data management practices Strong knowledge on business and operation models of banking, with thorough understanding on the local regulatory environment Strong knowledge on data management and analysis, strategic design and implementation Experienced in establishing and monitoring of Data Strategies and Projects, which managing large scale projects is an advantage Knowledge in data & AI modeling would be a plus Result oriented and able to deliver under pressure Excellent communication and negotiation skills Excellent problem solving and presentation skills Proficient in both spoken and written English and Chinese Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=UFOCUS=Applicant&SiteId=1&JobOpeningId=4297&PostingSeq=1 or by clicking the "Apply Now" button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply. Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months
Responsibilities: Lead partner with GWO Centres of Excellence, supporting the global operations model, building a strong network across GWO and multip..
Responsibilities: Lead partner with GWO Centres of Excellence, supporting the global operations model, building a strong network across GWO and multiple departments within the firm such as Product Control, Compliance, Audit and Technology. Works directly with Singapore Operations team to ensure any operation issues are addressed locally. Gatekeeper for communication between KYC/static data teams and Corporate Loans/Treasury for new and existing Clients, supporting on-boarding and settlement processes. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Partners with technology & product development on business initiatives to enhance client experience or mitigate risk. Analyses and improves processes and procedures with an eye for reducing risk and eliminating repetitive effort. Understands the business needs to assist in the implementation of a sound operational structure in Hong Kong that optimises resources, knowledge, and experience in servicing customers. Oversees end to end process of deposit, withdrawal and safe keep of physical certificates on behalf of clients. This includes monthly reconciliation, processing of stamp duty payment and any registrar related activities. Coordinates any local specific regulatory, audit or business requirements with responsible stakeholders. Other ad-hoc duties as assigned including in Finance and Administration teams. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Requirements: Education: Post-secondary degree in finance related discipline. Minimum of 5 year's experience in an operations role at a Financial Institution Strong written and verbal communication skills Fluent in English and Cantonese Strong organisational skills Strong decision making and problem solving skills Ability to take initiative and work independently Knowledge of Microsoft systems: Word, Excel, Access and PowerPoint
What you will doThe Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC s..
What you will do
The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.
How you will do it
Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
Prepare maintenance and retrofit proposal and tender
Maintain good relationship with customers
What we look for
Required
Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
5 to 7 years’ relevant work experience in Chiller / HVAC
About the RoleWe're now looking for a dynamic Assistant Manager to join The Pizza Project Central, the buzzing flagship of our pizza restaurant for th..
About the Role
We're now looking for a dynamic Assistant Manager to join The Pizza Project Central, the buzzing flagship of our pizza restaurant for the people, on lively Peel Street.
As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.
The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.
Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.
Duties & Responsibilities
Ensure smooth implementation and execution of the restaurant operations.
Provide training to the team to deliver the highest quality of service and sustain the brand image.
Implement marketing activities to drive sales and revenue for the restaurant.
Control stocks for daily use in restaurant to ensure service requirements are met
Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
Manage and store vendors' contracts and invoices.
Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
Monitor compliance with safety and hygiene regulations.
Gather guests' feedback, respond accordingly, and resolve guest complaints.
3+ years experience in hospitality industry
Strong management skill with a positive mindset and friendly image
Understanding in MS Office
A team player who is reliable and dependable
Enthusiastic when serving guests
Excellent communication, interpersonal and leadership skills
Self-organised and details-oriented with a strong sense of responsibility
Good business sense and operational, administrative and social skills
Passion, determination and commitment for success in the F&B industry
Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
About usWe pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have g..
About us
We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).
We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.
我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。
The team
The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.
If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!
You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.
As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.
A passion and genuine love for retail and customer service - always thinking of the customer first!
A performance-driven attitude with a hunger and thirst for results
A high degree of professionalism, work ethic, judgement and keen attention to detail
A genuine interest and passion for fashion
Strong leadership skills in motivating and driving a team
An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
A good team player, a self-starter, decision maker, gap spotter, captain of the ship
Ability to work under pressure and meet tight deadlines
Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
Highly energetic with a positive and infectious energy!
A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together
具備條件
熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
重視績效目標，並追求卓越業績
秉持職業道德及理智判斷地專業工作，同時著重事項細節
對時裝產業富有興趣、滿懷熱情
具有出色的領導技巧，能夠積極帶領整個團隊
性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
善於合作、做事主動、果斷決定、彌補差距、堅定領導
善於應對工作壓力以及緊迫時間表
處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
充滿活力，態度正面，以豐富熱情感染他人！
堅信和體現 Love, Bonito 的公司文化及核心價值
Main responsibilities
Team Management & Leadership:
Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
Inspire and motivate team to work towards a collective goal
Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture
Retail Performance & Operations:
Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
Drive store performance via retail strategies, customer experience, service and visual merchandising
Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
Be present and operating on retail floor as floor manager
Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
Deal with all issues that arise from staff or customers (complaints, grievances etc)
Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
Work closely with CCO & Country Manager in the sourcing and launching of new stores
Minimum 6 years of experience in the retail industry, preferably in fast fashion
Minimum 3 years of experience in managing a retail team(s)
Experience in leading and managing a team
Numerate with strong Excel skills
Effectively bilingual in English and Cantonese, mandarin is a plus
Bachelor’s degree - all fields are welcome!
資歷及經驗要求
至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
至少具有 3 年的管理零售店舖的經驗
具備領導和管理團隊的經驗
精通於 Excel 試算表功用
通曉英語與廣東話，及簡單普通話
至少擁有學士學位（各領域都歡迎！）
A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
Staff Wellness
Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
Tailored coaching services for mental wellness.
Learning and Career Development
Coaching
Dedicated leadership training for those of managerial responsibilities
#TeamLB perks
Generous staff discount off LB products
Corporate partnerships with a variety of companies
Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
Operation Manager - Assistant Vice President - Enterprise Systems Operations - IT
Full-time
Full-time
Others/Any
Hong Kong, Hong Kong
Information Technology
10 months ago
Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper,..
Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Enterprise System Operations team under System & Network Operations department is responsible for managing the round-the-clock, 24x7 operations of HKEX enterprise systems. We play a critical role to ensure high system availability of Markets, while we will continuously enhance the team to support our future business need. Job Duties: As an Operation Manager, you are in charge of our shift operation team resources to ensure high efficiency and integrity of our daily system operations supporting both internal users and external parties. You will be responsible for developing your team with new skills and processes over a transformation journey. You will be managing key operations responsibilities, including incident handling, escalation, operation acceptance of key system rollouts or system releases and business continuity plan execution. according to the industrial best practice. Responsibilities: Drive the team to achieve the continuous service improvement objective(s), by regularly review and modernize the team process/workflow and enhance the team performance/efficiency. Ensure smooth, effective and efficient systems operations for both daily BAU operation including post critical system change. Ensure all operational KPIs and metrics are being measured and met, including internal customers satisfaction objectives. Team resource management for system operations including severe weather and failover events. Plan and arrange proper training and staff development for the team to improve their skillsets and knowledge, to support upcoming changes on team structure/process/workflow. Ensure proper event/incident management with proper management escalation where appropriate in accordance with industrial best practice/standard (e.g. ITIL). Manage IT systems failover within agreeable RTO and RPO in according to standard operations procedures, coordinate with corresponding stakeholders for the planning and execution of IT BCP and service continuity drill exercises. Ensure the appropriate controls and relevant documentation is maintained in accordance with relevant company policies and IT standards. Requirements: Diploma or above in Computer Science, Information System or IT relevant discipline. At least 10 years' experience in data center and systems operations. Experience in managing 24x7 mission critical operations and project management. Familiar with the operations of Linux and Windows, IBM mainframe and Cloud is an advantage. Self-motivated, strong leadership, and ability to share new thinking models for improvement and enhancement in systems operations. Possession of ITIL Certification, ISO27001 Certification, Cloud related Certification is an advantage. Strong problem solving, communication, open discussion, team coaching, interpersonal and presentation skills. Good command of written and spoken English and Chinese. Fluent Mandarin is an advantage. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: 7x24 Shift (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent
About the Role