Data Solutions Manager - Data Science and Governance (Job ID 4297)   Responsibilities Deliver timely and quality Data Solutions & Strategies to internal stakeholders Facilitate the development and implementation of Data Solutions & Strategies that generate measurable benefits for the Bank, enable identification of new market opportunities to drive innovation Plan, develop and implement the end-to-end Data Solutions & Strategies for the Bank Build and standardize project generation process flow Collaborate with internal stakeholders and external vendors on project planning and execution Work closely with business sponsors and stakeholders to identify opportunities   Requirements Minimum 5-7 years’ working experience in Data Management from recognized establishments in financial services and/ or Fintech related industries Solid experience in banking and finance, preferably with university graduate in Information Technology, Computer Science or a related discipline Strong knowledge on industry leading data management practices Strong knowledge on business and operation models of banking, with thorough understanding on the local regulatory environment Strong knowledge on data management and analysis, strategic design and implementation Experienced in establishing and monitoring of Data Strategies and Projects, which managing large scale projects is an advantage Knowledge in data & AI modeling would be a plus Result oriented and able to deliver under pressure Excellent communication and negotiation skills Excellent problem solving and presentation skills Proficient in both spoken and written English and Chinese   Please apply online via the BEA Careers website at https://careers.hkbea.com/psp/hcmprd/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=UFOCUS=Applicant&SiteId=1&JobOpeningId=4297&PostingSeq=1 or by clicking the "Apply Now" button below. Kindly note that if you are a new user, you have to first create your User Profile before you can apply. Personal data provided by job applicants will be used for recruitment purposes only and will be treated in accordance with the Bank's Personal Data Policy, which is available upon request. Applicants who are not invited for interviews within six weeks may consider their applications unsuccessful and the personal data collected will be destroyed after six months

Responsibilities: Develop segment strategies, business plans and indicators for personal banking market, monitor results and progress Multi-dimensional analysis of customer behaviors and needs, understanding market conditions, developing customer value positioning and customer-level strategies Focus on the management and development of young, mid and high-end customer segment, establish and implement business models, aim to improve customer base structure and identify potential customers to upgrade Through the appropriate customer segmentation strategy and the establishment of customer-level brand value positioning, to acquire and retain target customers, increase loyalty, asset value, product usage and revenue Develop relevant customer service models and service levels to promote the effective implementation of service models and meet requirements Report the latest issues and trends on the customer's stratified strategies, policies and programs in a timely manner, and provide Segment strategy and recommendations to management Negotiate with product managers, other customer managers, units to set business indicators and sales management plans for different products to ensure that business indicators and product pricing are consistent with the business strategy Manage budget of the whole customer management to ensure that the operating expenses of the unit is within the budget; Conduct regular assessments of the performance of customer management and initiate revision plans if necessary Update relevant parties on any urgent issue related to customer management; and provide business support to all units/ SEA institutions within the Group according to the Group's strategy and business development needs Requirements: Bachelor degree holder or above Minimum of 12 years of working experience in financial institutions, of which minimum of 7 years of experiences shall be related to segment management (e.g. customer management, client facing, etc.), product development and marketing; minimum of 5 years of team management experience is preferred Familiar with personal banking business and products Possess sound understanding in local regulatory requirements, industry peers and market practices, etc. Familiar with bank operations and have a good understanding of the concepts, principles and monitoring framework of risk management Proficiency in both English and Chinese (including Putonghua) with good communication skills

Responsibilities: Lead partner with GWO Centres of Excellence, supporting the global operations model, building a strong network across GWO and multiple departments within the firm such as Product Control, Compliance, Audit and Technology. Works directly with Singapore Operations team to ensure any operation issues are addressed locally. Gatekeeper for communication between KYC/static data teams and Corporate Loans/Treasury for new and existing Clients, supporting on-boarding and settlement processes. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Partners with technology & product development on business initiatives to enhance client experience or mitigate risk. Analyses and improves processes and procedures with an eye for reducing risk and eliminating repetitive effort. Understands the business needs to assist in the implementation of a sound operational structure in Hong Kong that optimises resources, knowledge, and experience in servicing customers. Oversees end to end process of deposit, withdrawal and safe keep of physical certificates on behalf of clients. This includes monthly reconciliation, processing of stamp duty payment and any registrar related activities. Coordinates any local specific regulatory, audit or business requirements with responsible stakeholders. Other ad-hoc duties as assigned including in Finance and Administration teams. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Requirements: Education: Post-secondary degree in finance related discipline. Minimum of 5 year's experience in an operations role at a Financial Institution Strong written and verbal communication skills Fluent in English and Cantonese Strong organisational skills Strong decision making and problem solving skills Ability to take initiative and work independently Knowledge of Microsoft systems: Word, Excel, Access and PowerPoint

工作內容: 妥善分配人手，以確保各崗位操作順利 定期對店內客戶服務相關崗位提供禮儀、高效溝通等培訓，持續提升全員服務意識與技能 定期巡視、檢查、清點、保管餐廳的設備及餐具等物品，維持場所內外設施達到公司標準 協助上級完善工作標準和服務程序，並督導員工實施執行 工作要求: 具備半年以上連鎖餐飲管理工作經驗優先 熟練餐廳各崗位的服務流程及要求 具備服務意識，具有較強的溝通能力 需輪班工作 工作時間: 營業時間11am – 11pm 9小時工作，需輪班工作 有薪飯鐘及免費膳食   每月6天例假 | 17天公眾假期 | 高達18天有薪年假 | 超時津貼 | 出勤獎金 | 醫療福利 |牙科福利 | 員工購物優惠 | 生日假| 緊急假期 | 婚假 | 產假 | 侍產假 | 恩恤假 | 專業培訓課程 | 良好晉升機會 | 申請方法： WhatsApp: 6318 5020 電郵：[email protected] (申請人提供之全部資料絕對保密及只供招聘之用)

工作內容 : 負責製作食品及提供優質顧客服務 確保食品衛生及維持基本餐廳清潔 協助收銀 工作要求: 具餐飲經驗優先 勇於承擔責任 具備團隊合作精神和良好的溝通協作能力 工作時間: 營業時間11am – 11pm 9小時工作，需輪班工作 有薪飯鐘及免費膳食 Job Responsibilities: Food preparation & provide quality service to customers Ensure food hygiene aligns with company standard & maintain restaurant cleanliness Cashier Job Requirement: Catering experience is preferred Strong sense of responsibility Good team spirit & communication skill Working Hours: Restaurant Operation hours:11am – 11pm 9 hours work, shift work is required Meal provided together with paid meal time   每月6天例假 (6 days off per month) | 17天公眾假期 (17 days public holidays) | 高達18天有薪年假 (Maximum 18 days Annual Leave)| 超時津貼 (OT Pay) |勤工獎(Attendance Bonus) | 醫療福利 (Medical Insurance) |牙科福利 (Dental Benefits) | 員工購物優惠 (Staff Purchase Discount)| 生日假 (Birthday Leave)| 婚假 (Marriage Leave) | 產假(Maternity Leave)| 侍產假 (Paternity Leave) | 恩恤假 (Compassionate Leave) | 專業培訓課程 (On the job Training) | 良好晉升機會 (Promotion opportunity) | 申請方法Application Method： WhatsApp: 6318 5020 電郵 Email：[email protected] (申請人提供之全部資料絕對保密及只供招聘之用) (Personal data collected will be treated as strictly confidential and used only for recruitment purpose.)

What you will do

The Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC systems. You will be part of a growing team leading engineers and technicians to maintain and support customer’s facilities.

How you will do it

• Supervise a team to provide support in maintenance, retrofit work, testing and commissioning, installation, service and maintenance works, including hardware, software and trouble-shooting projects
• Ensure quality of work to the satisfaction of customer and meet the agreed statement and quality standard
• Coordinate all the site works including those performed by subcontractors to ensure compliance with requirement
• Prepare maintenance and retrofit proposal and tender
• Maintain good relationship with customers

What we look for

Required

• Higher Diploma or Degree in Building Service / Electrical / Mechanical Engineering or equivalent
• 5 to 7 years’ relevant work experience in Chiller / HVAC

#LI-AA1

About the Role

We're now looking for a dynamic Assistant Manager to join The Pizza Project Central, the buzzing flagship of our pizza restaurant for the people, on lively Peel Street.

As an Assistant Manager, you will support the Restaurant Manager in running a top-quality, high-volume venue. You will ensure the team is well-trained and motivated and consistently delivers our guests a friendly, approachable, caring and informed service experience. You will be identifiable as a manager whilst on the floor, greeting guests and dealing with any issues.

The ideal candidate is passionate about hospitality, has at least one year's experience as an assistant manager in a highly regarded restaurant, and is a hands-on, floor-based manager who enjoys being guest-facing.

Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Ensure smooth implementation and execution of the restaurant operations.
• Provide training to the team to deliver the highest quality of service and sustain the brand image.
• Implement marketing activities to drive sales and revenue for the restaurant.
• Control stocks for daily use in restaurant to ensure service requirements are met
• Supervise and coordinate the prompt, high-standard, efficient and courteous serving of food and beverages in the restaurant.
• Manage and store vendors' contracts and invoices.
• Support the Restaurant Manager in coordinating various activities such as hiring and training, arranging schedules and guest requirements.
• Arrange for new employees' proper onboarding (scheduling training and ordering uniforms)
• Monitor compliance with safety and hygiene regulations.
• Gather guests' feedback, respond accordingly, and resolve guest complaints.

• 3+ years experience in hospitality industry
• Strong management skill with a positive mindset and friendly image
• Understanding in MS Office
• A team player who is reliable and dependable
• Enthusiastic when serving guests
• Excellent communication, interpersonal and leadership skills
• Self-organised and details-oriented with a strong sense of responsibility
• Good business sense and operational, administrative and social skills
• Passion, determination and commitment for success in the F&B industry
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• 50% discount at all our restaurants
• Probation completion bonus
• Guaranteed revenue share
• Cash and credit card tips
• Medical insurance
• Referral bonus

Discover more about your next adventure:  https://thepizzaproject.hk/our-philosophy/

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

Learning and Career Development

• Coaching
• Dedicated leadership training for those of managerial responsibilities

#TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

學習和職業發展

• 為具有管理責任的人員提供專門領導力培訓

#TeamLB福利

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃