Responsibilities: Develop segment strategies, business plans and indicators for personal banking market, monitor results and progress Multi-dimensional analysis of customer behaviors and needs, understanding market conditions, developing customer value positioning and customer-level strategies Focus on the management and development of young, mid and high-end customer segment, establish and implement business models, aim to improve customer base structure and identify potential customers to upgrade Through the appropriate customer segmentation strategy and the establishment of customer-level brand value positioning, to acquire and retain target customers, increase loyalty, asset value, product usage and revenue Develop relevant customer service models and service levels to promote the effective implementation of service models and meet requirements Report the latest issues and trends on the customer's stratified strategies, policies and programs in a timely manner, and provide Segment strategy and recommendations to management Negotiate with product managers, other customer managers, units to set business indicators and sales management plans for different products to ensure that business indicators and product pricing are consistent with the business strategy Manage budget of the whole customer management to ensure that the operating expenses of the unit is within the budget; Conduct regular assessments of the performance of customer management and initiate revision plans if necessary Update relevant parties on any urgent issue related to customer management; and provide business support to all units/ SEA institutions within the Group according to the Group's strategy and business development needs Requirements: Bachelor degree holder or above Minimum of 12 years of working experience in financial institutions, of which minimum of 7 years of experiences shall be related to segment management (e.g. customer management, client facing, etc.), product development and marketing; minimum of 5 years of team management experience is preferred Familiar with personal banking business and products Possess sound understanding in local regulatory requirements, industry peers and market practices, etc. Familiar with bank operations and have a good understanding of the concepts, principles and monitoring framework of risk management Proficiency in both English and Chinese (including Putonghua) with good communication skills

Responsibilities: Lead partner with GWO Centres of Excellence, supporting the global operations model, building a strong network across GWO and multiple departments within the firm such as Product Control, Compliance, Audit and Technology. Works directly with Singapore Operations team to ensure any operation issues are addressed locally. Gatekeeper for communication between KYC/static data teams and Corporate Loans/Treasury for new and existing Clients, supporting on-boarding and settlement processes. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Partners with technology & product development on business initiatives to enhance client experience or mitigate risk. Analyses and improves processes and procedures with an eye for reducing risk and eliminating repetitive effort. Understands the business needs to assist in the implementation of a sound operational structure in Hong Kong that optimises resources, knowledge, and experience in servicing customers. Oversees end to end process of deposit, withdrawal and safe keep of physical certificates on behalf of clients. This includes monthly reconciliation, processing of stamp duty payment and any registrar related activities. Coordinates any local specific regulatory, audit or business requirements with responsible stakeholders. Other ad-hoc duties as assigned including in Finance and Administration teams. Ensures all locally developed internal controls and procedures are in accordance with established bank policies and procedures and are followed. Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. Champions a high-performance environment and contributes to an inclusive work environment. Requirements: Education: Post-secondary degree in finance related discipline. Minimum of 5 year's experience in an operations role at a Financial Institution Strong written and verbal communication skills Fluent in English and Cantonese Strong organisational skills Strong decision making and problem solving skills Ability to take initiative and work independently Knowledge of Microsoft systems: Word, Excel, Access and PowerPoint

工作內容: 妥善分配人手，以確保各崗位操作順利 定期對店內客戶服務相關崗位提供禮儀、高效溝通等培訓，持續提升全員服務意識與技能 定期巡視、檢查、清點、保管餐廳的設備及餐具等物品，維持場所內外設施達到公司標準 協助上級完善工作標準和服務程序，並督導員工實施執行 工作要求: 具備半年以上連鎖餐飲管理工作經驗優先 熟練餐廳各崗位的服務流程及要求 具備服務意識，具有較強的溝通能力 需輪班工作 工作時間: 營業時間11am – 11pm 9小時工作，需輪班工作 有薪飯鐘及免費膳食   每月6天例假 | 17天公眾假期 | 高達18天有薪年假 | 超時津貼 | 出勤獎金 | 醫療福利 |牙科福利 | 員工購物優惠 | 生日假| 緊急假期 | 婚假 | 產假 | 侍產假 | 恩恤假 | 專業培訓課程 | 良好晉升機會 | 申請方法： WhatsApp: 6318 5020 電郵：[email protected] (申請人提供之全部資料絕對保密及只供招聘之用)

工作內容 : 負責製作食品及提供優質顧客服務 確保食品衛生及維持基本餐廳清潔 協助收銀 工作要求: 具餐飲經驗優先 勇於承擔責任 具備團隊合作精神和良好的溝通協作能力 工作時間: 營業時間11am – 11pm 9小時工作，需輪班工作 有薪飯鐘及免費膳食 Job Responsibilities: Food preparation & provide quality service to customers Ensure food hygiene aligns with company standard & maintain restaurant cleanliness Cashier Job Requirement: Catering experience is preferred Strong sense of responsibility Good team spirit & communication skill Working Hours: Restaurant Operation hours:11am – 11pm 9 hours work, shift work is required Meal provided together with paid meal time   每月6天例假 (6 days off per month) | 17天公眾假期 (17 days public holidays) | 高達18天有薪年假 (Maximum 18 days Annual Leave)| 超時津貼 (OT Pay) |勤工獎(Attendance Bonus) | 醫療福利 (Medical Insurance) |牙科福利 (Dental Benefits) | 員工購物優惠 (Staff Purchase Discount)| 生日假 (Birthday Leave)| 婚假 (Marriage Leave) | 產假(Maternity Leave)| 侍產假 (Paternity Leave) | 恩恤假 (Compassionate Leave) | 專業培訓課程 (On the job Training) | 良好晉升機會 (Promotion opportunity) | 申請方法Application Method： WhatsApp: 6318 5020 電郵 Email：[email protected] (申請人提供之全部資料絕對保密及只供招聘之用) (Personal data collected will be treated as strictly confidential and used only for recruitment purpose.)