FIND YOUR 'BETTER' AT Blue Cross
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Responsible for providing after-sales support to policy-related administrative processes
Duties / Accountabilities:
- Handle new and renewal policy administration, policy alteration within Company’s service standard;
- Act in accordance with the operation manual or guideline and conform to regulatory compliance;
- Co-ordinate and work with other departments to perform daily policy administrative work;
- Support supervisors to cater for daily operational needs and business requirements as deemed required and necessary;
- Support ad-hoc projects assigned, including system enhancement programs, policy structure setup and policy document revamp; and
- Handle inquiries from internal staff, customer service and business partners.
Requirement
- Diploma graduate or above;
- Minimum 3 years’ prior experience in policy administration will be preferably;
- Basic insurance product and policy administration knowledge
- Able to work under pressure
- Good written and spoken English and Chinese
- Proficiency in PC skills, Word and Excel a must
- Data entry skills including Chinese typing
- Good customer servicing skills
- Attend to details
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
