Location: HKEX - Exchange Square Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent Job Summary: About HKEX HKEX is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. To build in-hand with our clients to innovate and grow together for both today and tomorrow. About the role In light of Client Centricity as one of the strategic execution pillars, HKEX has established the Central Client Services Department with expectations. The Central Client Services is looking for a motivated Officer to join its Client Interfacing & General Support team. Job Duties: Job Responsibilities: Handle hotline and email enquiries from Exchange Participants in a timely manner Provide support for critical operation tasks such as maintenance of Exchange Participant database, billing calculations, conduct Exchange Participant Survey, updated designated area of HKEX website Provide support in various automation and process reengineering initiatives to eliminate manual and redundant tasks Provide support for trading system changes/ enhancements and participate in UAT Perform administrative tasks and assist other team members in ad-hoc tasks Job Requirements: University degree or above 1 - 2 years of working experience in the financial industry, with a preference for roles related to Client Services and/or Operations A team-player attitude and ability to develop strong relationships Great self-organisation, task prioritisation, attention to detail and strong problem solving skill Knowledge in securities/ finance/ customer services with exposure to Hong Kong and Mainland markets Have an excellent command of both written and spoken English and Chinese (including both Cantonese and Putonghua) General Excel and VBA Programming skills are required. Company Introduction: Hong Kong Exchanges and Clearing Limited (HKEX) is one of the world's major exchange groups, and operates a range of equity, commodity, fixed income and currency markets. HKEX is the world's leading IPO market and as Hong Kong's only securities and derivatives exchange and sole operator of its clearing houses, it is uniquely placed to offer regional and international investors access to Asia's most vibrant markets. As the global markets leader in the Asian time-zone, we offer a world of opportunities for early careers and experienced hires. Here, we know that diverse thinking fosters better solutions, and we are committed to building an open and dynamic environment which allows our business to innovate and our people to thrive. Discover the latest career opportunities and programmes at HKEX. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace.
x
