About the Role
We're now looking for a dynamic and proven General Manager to join Pirata Group.
As the General Manager, you will be fully accountable for all operational and financial aspects of the business. You will ensure that the team is well-trained and motivated, consistently delivering extraordinary, memorable experiences to our guests.
Fast-track your career progression, join an internationally diverse work environment, and be a champion of guest service.
Duties & Responsibilities
- Be a champion of service and ensure the restaurant consistently hits guest satisfaction targets
- Lead, mentor, and develop the team
- Deal decisively and effectively with any issues
- Meet financial targets through the application of sound and agile business plans
- Work closely with your Head Chef, Director of Operations, and our Marketing team to ensure the restaurant is positioned correctly in the highly competitive local market
- Ensure that the venue adheres to local Health and Safety laws
- Implement effective back-of-house systems and procedures
- Write staff rosters and manage annual leaves and staff absences
- Control the cost of goods by overseeing, maintaining and optimizing stock levels
- A minimum of 2 years of General Manager experience in a restaurant with more than one hundred covers
- Will have managed a large team of staff, both front and back of house
- Have a complete understanding of restaurant finances and be P&L-accountable
- A tangible record of driving sales within a commercial restaurant environment
- Excellent communication skills
- Empathetic people management skills
- Positive attitude with a teamwork mindset
- Sense of responsibility for the whole outlet, while being able to support other properties within the Pirata Group portfolio as required
- Fluency in English is a must, other languages are advantageous
- Embodies our behavioral values - Teamwork, Be Nice, Commitment, and Positivity
- 50% discount at all our restaurants
- Monthly incentive bonus – the teams make our venues successful and are rewarded in line with its performance
- Cash and credit card tips
- Medical insurance
- Birthday gift certificate
- Referral bonus
Discover more about your next adventure: https://piratagroup.hk/our-story/
