About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.
Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.
Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.
About the role
Ever since, we have expanded rapidly across the APAC region in Hong Kong, Macau, China, Singapore, Thailand, Cambodia, India, and South Korea and continue to have very ambitious growth plans in new markets for 2023 and beyond.
The Logistics / Inventory Manager APAC is the subject matter expert on the regional inventory management with 3PL service provider and will be able to provide a short and long-term view of the stock position to all teams so that they are aware of products at risk, delays in stock deliveries, when new products are landing, and any items that are over-stocked. Key priorities will be to ensure best availability in both regional warehouse in Hong Kong and cross border warehouses in China, flexing the stock holding strategy based on the latest market intelligence and demand forecasts.
We are looking for someone with experience in managing stock across multiple warehouses and who understands the complexities of a global supply chain. This person must also be an excellent communicator and relationship builder internally and externally, who is willing to roll up their sleeves and get stuck into operational detail, but can also work strategically to overcome long-term challenges in a fast-growing business.
As a Logistics / Inventory Manager you will
- Oversea inventory level across the APAC region to ensure optimal stock levels at different warehouse locations.
- Implement inventory control process with global team and 3PLs, including cycle counting, stock reconciliation, and audits.
- Monitor KPI metrics and implement improvement with 3PLs as needed.
- As a primary point of contact to 3PLs to build and maintain effective business relationship and focal point for co-packing projects.
- Track and monitor warehouse operations end-to-end, work closely with internal supply chain functions team and 3PLs to ensure timely and accurate delivery of goods while maintaining SLA.
- Lead and take initiative with 3PL for SOPs maintenance and remediation process to meet agreed SLA and deadline.
- Coordinate with planning team to ensure stock movement forecast to be factored in our 3PLPs to resource plan and execute our requirements on time and to budget.
- Utilise technology and software tools to streamline the inventory management process with regional insight and process guideline with Global Inventory team.
- Analyze data to identify trends, issues, and opportunities for improvement.
- Prepare and present regular reports on inventory performance to senior management.
- Validate and ensure accurate the monthly 3PL billing according to the contractual agreement and accrual with finance.
- Manage Regional Inventory team, guide and discover innovative methods to ensure continual improvements on inventory accuracy.
- Foster a culture of continuous improvement and innovation within the team.
- Work closely with Senior Supply Chain Manager to align inventory strategies with broader supply chain goals.
Who you will work with
- Reporting into the Supply Chain Director APAC
- Supporting the APAC Commercial function as the regional stock SME
About you
- A strong educational background
- 4+ years of experience in a similar multi-site inventory management role
- Experience working with logistics providers and able to demonstrate experience in driving operational performance improvement.
- Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.
- Showing outstanding attention to detail, identifying, and addressing anomalies quickly
- Understanding and commercial awareness of the total supply chain including supply and demand planning.
- Experience with an ERP, WMS and POS system is a must, someone IT savvy who is able to bring experience of improved information sharing.
- Strong Team player, an entrepreneurial flair, real commerciality, and great relationship building abilities!
Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.
