About the Role
We’re now looking for an enthusiastic Floor Supervisor to join Pici Causeway Bay, our pasta hideaway in HK’s busiest retail and commercial district .
As a Floor Supervisor, you will supervise employees during your shift and make sure that they complete their tasks and are motivated to work effectively. You will act as a reference point for employees and customers, and be ready to fix problems that occasionally arise. You will also make the guests feel welcome and attend to any requests.
Fast-track your career progression, join an internationally diverse work environment, learn about incredible pasta dishes, and be a champion of exceptional guest experience.
Duties & Responsibilities
- Manage guest needs and enhance guest satisfaction
- Ensure all company standards are met during service
- Lead a team to ensure smooth set up of the restaurant before and after shifts
- Leading fellow floor staff under the direction of management
- Minimum of 1 year experience as a Server
- Positive attitude with a teamwork mindset
- Sense of responsibility within your role
- Excellent communication, interpersonal and leadership skills
- Fluency in English is a must, other languages are advantageous
- Experience working in hospitality is beneficial
- Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity
- 50% discount at all our restaurants
- Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance
- Cash and credit card tips
- Medical insurance
- Birthday gift certificate
- Referral bonus
Discover more about your next adventure: https://pici.hk/our-philosophy/
