Serve as a subject matter expert at the customer site, explaining technical, development, or strategic IT requirements
recommend, advise on, and finalise customer requirements to be the appropriate design architect for each customer
Identify customer problems and requirements and choose appropriate architectural solutions; design, specify, implement, and deliver the solutions to our customers
Facilitate customer enablement and deployment of open-source solutions
Work on diverse problems where analysis of data requires evaluation of many different factors
Apply your experience and understanding of industry practices and Red Hat's policies and procedures
Show good judgment in selecting methods and techniques to get the right solutions
Get involved early in the sales cycle to explore, review, and shape deal opportunities
Develop statement of work (SoW) documentation
- Experience with and expertise in the implementation of Container / K8s or equivalent
- Ability to communicate value, progress, and metrics of key projects to required stakeholders and diverse business and technical audiences
- Ability to define and promote a technology roadmap and journey with our customers
- Good communication and presentation skills; good written and verbal skills in English
- Good statement of work (SOW) development and technical discussion skills
- Experience with continuous integration (CI) and continuous delivery (CD), DevOps, and application development is a plus
- Red Hat Certified Engineer (RHCE) / Certified Kubernetes Administrator (CKA) qualification or equivalent combination of skills and experience is a plus
