Total 5 executive officer job vacancies in Customer Service category in Hong Kong, Kowloon

About Hex Trust

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

About the job

The Office & Administration Manager organizes and coordinates office administration and procedures, ensuring organisational effectiveness, efficiency, and safety - reflecting the Company’s professional standards at all times.  He/she is also responsible for communications relating to office protocols, streamlining the related administrative procedures, managing stationery and pantry inventory (from budget to payment), and coordination of any associated service providers.

Responsibilities

• Owns the office administration tasks that ensure smooth & efficient day-to-day workplace operations.
• Coverage of the reception desk, greeting of guests and directing them appropriately.
• Manages the relationship with Building Office Management, and/or other related suppliers & vendors.
• Monitors inventory around the office, and coordinates the timely ordering of related supplies.
• Manages the related office expenses/procurement, reimbursement, and/or payments to suppliers & vendors.
• Provides periodic budget and status reports for management review as requested.
• Supports the organization of company events, including venue set-up if required.
• Contributes to and/or supports other office-related projects and initiatives as reasonably requested.
• Liaises with our appointed vendor in quarterly office cleaning during non business hours.

• Minimum 3 years' experience as an Office or Administration Manager (or similar).
• Demonstrates a high sense of responsibility and urgency when resolving issues and achieving results.
• Energetic and dynamic, being able to reliably and autonomously operate as an individual contributor. 
• Strong time management skills, ability to prioritise and multi-task in a dynamic environment.
• High level of attention to detail, ability to keep information organised and maintain confidentiality.
• Proficiency in both written and spoken English. 
• Demonstrated proficiency with technological tools.
• Familiarity working in a fast-paced environment.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment, promoting personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralised future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off 
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

• Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way
• Promote loan refinance service to existing customers
• Explore business opportunities with existing clients proactively
• Devote accountability and contribute capabilities in ad hoc projects to achieve Company strategic plan

• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years working experience in sales or customer service
• Excellent communication and interpersonal skills
• Aggressive, proactive and able to work under pressure
• Proficiency in MS Office

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

• Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way
• Promote loan refinance service to existing customers
• Explore business opportunities with existing clients proactively
• Devote accountability and contribute capabilities in ad hoc projects to achieve Company strategic plan

• Tertiary education, or equivalent qualifications at HKQF level 4
• At least 2 years working experience in sales or customer service
• Excellent communication and interpersonal skills
• Aggressive, proactive and able to work under pressure
• Proficiency in MS Office

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

We are Rentokil Initial, an international service company, the experts in pest control and hygiene. We have more than 56 years in Hong Kong, we protect people and enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers' brands.

We are a leader in innovation and digital solutions in the industry, our focus is on corporate responsibility to serve our community. Our people make us who we are and Our team is like one big family where everyone is welcome. Training and development is an essential part of any role at Rentokil Initial. You will have a career that you will enjoy, with great benefits, numerous progression opportunities and an encouraging team environment. We look forward to welcoming you to the team.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

我們是能多潔集團，是一家國際服務公司，是害蟲防治和衛生方面的專家, 於香港發展超過 56 年。我們透過提供控制害蟲、改善洗手間及工作間衛生的服務, 來保護人們健康和福祉以及客戶的品牌聲譽。

我們是行業創新和數碼解決方案的領導者，我們專注於社區服務並負起社企責任。 我們的員工造就了我們，我們的團隊就像一個大家庭，歡迎每個人加入。 培訓和發展都是能多潔集團內任何職位的重要組成部分。 您將擁有自己喜歡的職業，優厚全面的薪酬福利、多元化晉昇機會，鼓勵性及和諧的團隊工作環境。 我們期待著, 歡迎著您加入我們的團隊。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Responsibilities:

• Handle customer enquiries and provide quality pre-sales and post-sales service and support to customers
• Manage and expand existing and new client base and achieve sales targets
• Responsible for business development and account servicing for pest control service
• Provide value-added service/ solution to the clients
• Prepare daily quotation & sales reports

• Money Hungry individuals who are prepared to excel in sales
• No formal Pest control experience needed, we will train you with the “best in class” materials
• A can do attitude with the willingness to solve customer problems
• Tertiary education or above (Preferable but not a deal breaker)
• Preferably 2 years of sales & account management experiences
• Proficiency in written and spoken English & Chinese
• Excellent customer service skills
• Strong communication, presentation and interpersonal skills
• Good team player with a good sense of responsibility

• Competitive starting salary package + industry leading commissions (could have average HKD400,000 per year)
• 13-month salary
• Dental insurance
• Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
• Annual medical check up
• 5-day work week& Paid Public Holidays
• Annual & Marital leave
• Great Learning & development exposure
• Excellent promotion opportunities and family like company culture
• Staff recognition awards and significant incentive trips

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.