Total 2 public relations executive job vacancies in Customer Service category in Central, Hong Kong

Job Summary: We are seeking a dedicated and detail-oriented IR Support to join our team. The IR Support role is crucial in assisting the investor relations team with various tasks to ensure smooth and successful investor communications. The ideal candidate will be highly organized, and possess a strong ability to multitask.

Key Responsibilities:

• Support the investor relations team in preparing presentations, proposals, and marketing materials
• Prepare and update due diligence materials
• Maintain and update client databases and CRM systems
• Prepare materials and data to client inquiries and provide timely information as needed
• Coordinate with other departments to ensure alignment of information/data
• Assist in the onboarding process for new clients

Qualifications:

• Bachelor's degree in Finance, Business Administration, or a related field
• Proven experience in a sales support/IR support role in a hedge fund or asset management firm
• Excellent written communication skills
• Strong organizational and multitasking abilities
• Strong in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team
• Attention to detail and a high level of accuracy

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.