Total 2 process development engineer job vacancies in Information Technology category in Hong Kong

Job Duties: Play a critical role on infrastructure support, including compute and mainframe servers, database, storage and backup of our mission critical systems. Partner with application and cyber security teams to operate systems under a fast-growing financial market in Hong Kong.  Perform incident and problem management such as impact assessments, troubleshooting and remediation and prevention. incorporate operation and technical documents such as knowledge base, technical procedures and test reports. Protect systems reliability. Collaborate with the cyber security/infrastructure engineering and project teams to adopt modern technologies, such as multi-cloud and container Requirements: Degree holder in Computer Science, Information System or IT related disciplines. Must have recent 4-10+ years of direct & technical hands-on Windows platform administration experience Candidates must come from a large-scale MNC/conglomerate background, with direct experience in handling 1000+ production server farm Advanced with VMware ESXi support and/or powershell scripting (optional - good to have) Familiar with automation practices and tools - SCCM Must have experienced in handling Enterprise-Level Solutions  Able to work as an individual contributor under a mature team Excellent communication skills in English and Chinese Candidates who are interested in this position, please apply directly by submitting your latest CV indicating your current and expecting salary details. Please note that only shortlisted candidates will be notified.

Duties:  Work in a Platform, Automation and Tooling team to support the infrastructure, platform and tooling solution; Technical lead to plan, direct and manage the exploitation and modernization of current installed technology and capability; Maintain and develop a highly capable and technically problem solver who can work independently and collaboratively to support and maintain the organization technology core; Implement and support infrastructure solutions in sophisticated, high-performance trading environments that demand stability, high throughput and low latency; Support IT infrastructure including IT service management solution, In-house developed system etc.; Perform regular system administration, performance monitoring, tuning as well as related problem trouble-shooting; Improve installation setup and operating procedures, and develop and maintain support documentation; Compliance with organizations policies and standards. Establish and maintain technical standards and best practices, and proactively assesses exposure areas and takes steps to reduce vulnerabilities; Requirement:  Degree holder in Computer science, Computer Engineering, Information Technology or relevant discipline With at least 5 years of working experience with infrastructure/IT service management tool administration and support; Preferably 2 year’s of ServiceNow platform, or a similar role Strong knowledge and experience in configuring and managing IT service management software including ServiceNow, Jira/Confluence, etc Exhibit strong understanding of ServiceNow Core, CMDB, Incident Management, Knowledge Management, Change Management, Problem Management, and Service Catalog platform areas Knowledge in ITSM workflow and ITIL standards; Project management experience in sizable scale technology infrastructure implementation Experience in system programming and administration on Linux, z/OS, or Windows Platform is an advantage; Able to work independently with minimal guidance; Proactive, strong troubleshooting, diagnostic and analytical skills; Good command of both spoken and written English and Chinese.    Candidate who are interested in this position, please apply directly by submitting your latest CV including current and expecting salary. Please note that only shortlisted candidates will be notified.