Job Responsibilities Organize and arrange production activities to meet the bank's production and operation management objectives Responsible for prod..
Job Responsibilities Organize and arrange production activities to meet the bank's production and operation management objectives Responsible for production incident support service Create and update incident records with incident classification and categorization Manage and communicate with the head office, end users or vendor Provides regular status reporting to management Follow up root cause analysis, corrective action implementation & preventive measure Job Requirements University graduate in computer science or related discipline Minimum 2 years of relevant experience preferably in banking industry Skilled in using SQL for data analysis Experience in software development is preferred Experience in report and procedure writing is preferred Good organizational and problem solving abilities as well as good communication and interpersonal skills Hard-working, sincere and cooperative Good command of spoken and written English and Chinese, including Putonghua
Job Responsibilities Responsible for performing risk impact assessment of incoming production changes, implementing production changes, and tracking t..
Job Responsibilities Responsible for performing risk impact assessment of incoming production changes, implementing production changes, and tracking the production operation after changes Responsible for cooperating with the head office to complete the deployment of software versions. Continue to improve the IT monitoring system, and follow up the alarm in time to troubleshoot production problems. Responsible for analyzing the root cause of production incidents, and follow up the resolution of production incidents, and at the same time propose improvement measures to avoid similar production incidents from happening again, and continue to improve. Check the migration documentation and procedures Schedule planned and urgent changes within Computer Operation Job Requirements University graduate in Computer Science or related discipline At least 2 years' banking experience Exposure in software quality assurance is preferable Proven experience in Windows, Unix, SQL, JavaScripts Experience in software development is preferred. Initiative, analytical with good communication skills. Able to work under pressure Good command in both written and spoken English and Chinese, proficiency in Putonghua an advantage Senior candidates will be considered as Senior Application Support (IT Manager)