Total 4 maintenance manager job vacancies in Information Technology category in 83 HOI BUN ROAD KOWLOON

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role

We are seeking an experienced and visionary Data Manager to lead our data management in the dynamic fintech industry. As a Data Manager, you will play a pivotal role in ensuring data integrity, quality, and security within the organization. Your work will bridge the gap between business users and IT professionals, advocating for best practices in data management while understanding different departments' unique needs and priorities.

We are looking for a results-driven and collaborative individual who is passionate about data management. We would love to hear from you if you have a proven track record of successful data management experience and are excited about the opportunity to drive data-driven culture and environment in our company. 

What you need to do

• Data Governance and Policy Enforcement:
• Establish and enforce data governance policies and procedures.
• Collaborate with stakeholders to define business terminology, data standards, guidelines, and protocols to ensure consistency and compliance across the organization 
• Data Quality Management: 
• Ensure data accuracy, completeness, and reliability
• Implement data quality assessment processes, identify anomalies or discrepancies, and coordinate efforts to rectify issues and improve overall quality 
• Data Access and Security Management: 
• Responsible for managing access controls and permissions to safeguard sensitive or confidential data for their assigned datasets
• Work closely with IT security teams to attain data access policies, monitor user activity, and mitigate security risks 
• Metadata Management: 
• Provide context and information about data assets 
• Define metadata standards, tags, and classifications to enhance data discoverability, lineage, and understanding across the organization 
• Data Lifecycle Management: 
• Oversee throughout the lifecycle of data, from creation or archival or deletion 
• Establish policies and procedures for data retention, archival and disposal, ensuring compliance with regulatory requirements and business needs.

• University Degree in Business Administration, Mathematics, Statistics, Data Science, Analytics, Computer Science or related discipline 

• Minimum 5 years of working experience in data or project management, preferably in the banking or FinTech field 
• Experience in driving the implementation of enterprise master data strategies. Knowledgeable about data governance practices, business and technology matters related to enterprise data management 
• Open-minded and self-motivated team player with a "can-do" attitude 
• Proactive with strong problem-solving, communication, influencing and negotiation skills 
• Good command of spoken and written English and Chinese. Mandarin is an advantage. 

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role

We are seeking an experienced and visionary Data Manager to lead our data management in the dynamic fintech industry. As a Data Manager, you will play a pivotal role in ensuring data integrity, quality, and security within the organization. Your work will bridge the gap between business users and IT professionals, advocating for best practices in data management while understanding different departments' unique needs and priorities.

We are looking for a results-driven and collaborative individual who is passionate about data management. We would love to hear from you if you have a proven track record of successful data management experience and are excited about the opportunity to drive data-driven culture and environment in our company. 

What you need to do

• Data Governance and Policy Enforcement:
• Establish and enforce data governance policies and procedures.
• Collaborate with stakeholders to define business terminology, data standards, guidelines, and protocols to ensure consistency and compliance across the organization 
• Data Quality Management: 
• Ensure data accuracy, completeness, and reliability
• Implement data quality assessment processes, identify anomalies or discrepancies, and coordinate efforts to rectify issues and improve overall quality 
• Data Access and Security Management: 
• Responsible for managing access controls and permissions to safeguard sensitive or confidential data for their assigned datasets
• Work closely with IT security teams to attain data access policies, monitor user activity, and mitigate security risks 
• Metadata Management: 
• Provide context and information about data assets 
• Define metadata standards, tags, and classifications to enhance data discoverability, lineage, and understanding across the organization 
• Data Lifecycle Management: 
• Oversee throughout the lifecycle of data, from creation or archival or deletion 
• Establish policies and procedures for data retention, archival and disposal, ensuring compliance with regulatory requirements and business needs.

• University Degree in Business Administration, Mathematics, Statistics, Data Science, Analytics, Computer Science or related discipline 

• Minimum 5 years of working experience in data or project management, preferably in the banking or FinTech field 
• Experience in driving the implementation of enterprise master data strategies. Knowledgeable about data governance practices, business and technology matters related to enterprise data management 
• Open-minded and self-motivated team player with a "can-do" attitude 
• Proactive with strong problem-solving, communication, influencing and negotiation skills 
• Good command of spoken and written English and Chinese. Mandarin is an advantage. 

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia. Trusted by 8000+ customers across 100+ countries, we are a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and are now looking for a Senior Program Manager - Retention to drive programs that will enhance user engagement, satisfaction, and retention through strategic product initiatives. We are looking for an analytical and creative self-starter who excels at zeroing in on key problems and swiftly developing effective solutions.

In this role, you will work closely with cross-functional teams to implement and optimize retention strategies that leverage our product’s capabilities. Your goal will be to ensure that our customers achieve their desired outcomes and continue to see value in our product, driving long-term growth for the company.

This will be an opportunity for you to impact the experience of thousands of small businesses who use our product on a daily basis, and be a key part of this high growth journey.

In this role, you will report to our Head of Product, and work cross-functionally across the organisation. 

What you will do:

Retention Strategy Development:

• Develop and implement a comprehensive product-led retention strategy aligned with the company’s business goals.
• Identify key retention metrics and set targets to measure the success of retention initiatives.

Data-Driven Insights:

• Analyze user behavior data to identify trends, pain points, and opportunities for improving retention.
• Utilize limited data points to delve deeply and formulate hypotheses on potential problems.

Product Optimization:

• Collaborate with product management and UX/UI teams to enhance product features that drive user engagement and retention.
• Use data and customer feedback to highlight high ROI improvements to the product team.

Customer Onboarding and Engagement:

• Work closely with our customer onboarding and success teams to identify process gaps and implement rapid improvements.
• Drive both short-term operational enhancements and long-term scalable solutions to address these issues.

Cross-Functional Collaboration:

• Work closely with engineering, marketing, sales, and customer success teams to ensure alignment and effective execution of retention strategies.
• Lead cross-functional initiatives aimed at improving the overall user experience and retention.

Reporting and Metrics:

• Define and track key performance indicators (KPIs) related to customer retention and product usage.
• Provide regular updates and detailed reports to senior leadership on the progress and impact of retention initiatives.

• Minimum of 6 years of experience in program management, product management, customer success, data analytics or a related field, with a focus on retention strategies in a tech environment. Experience in SaaS is a plus. 
• Bachelor’s degree in Business, Marketing, Computer Science, or a related field. Master’s degree is a plus.
• Strong analytical skills with experience in data analysis, A/B testing, and metrics tracking.
• An eye for improving customer experience, whether in product or process, an ability to deploy user-centric programs and measure impact.
• Familiarity with CRM systems, analytics tools (e.g., Google Analytics, Mixpanel, Amplitude), and basic understanding of software development processes.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and manage stakeholders.
• Proven leadership skills with the ability to mentor team members and drive cross-functional initiatives.
• Ability to thrive in a fast-paced, dynamic startup environment and manage multiple priorities effectively.

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.