Total 2 operations advisor job vacancies in Information Technology category in Hong Kong, Causeway Bay

We are looking for an energetic and entrepreneurial individual to take on the role of Executive Director, overseeing the Crypto Tech and Operations division. The ideal candidate will possess extensive experience in regulated crypto exchanges or pertinent fintech firms within key jurisdictions, including Hong Kong, Singapore, or the United States. A demonstrated ability to foster product innovation and business expansion, complemented by robust industry knowledge and a strategic perspective, is essential to influence the future of our global crypto offerings at FUTU Group.

Strategic Leadership

- Establish and implement the strategic roadmap for cryptocurrency products and exchange operations, ensuring alignment with the company's growth objectives.

- Propel business expansion by identifying and seizing market opportunities within the cryptocurrency and digital asset sectors.

- Formulate innovative product strategies that distinguish the platform and address the evolving needs of customers.

Product Development

- Direct the design and launch of new cryptocurrency trading features, staking options, and other pioneering products compliant with regulatory standards across various jurisdictions where FUTU Group operates.

- Collaborate with cross-functional product and business teams to provide an exceptional user experience.

- Examine market trends and competitive activities to enhance product offerings and sustain a competitive advantage.

- Ensure the seamless integration of cryptocurrency services with broader financial products, such as stock trading and wealth management platforms at FUTU Group.

Assistance in Exchange Operations

- Support the Global Head of Crypto in ensuring the efficient operation of a cryptocurrency exchange platform, prioritizing high reliability, security, and adherence to international standards.

- Cultivate relationships with liquidity providers, custodians, and technology partners to enhance the exchange ecosystem.

- Foster business development opportunities for a regulated cryptocurrency exchange.

Team Building and Stakeholder Management

- Construct and lead a high-performing team across product, operations, and technical functions.

- Serve as the principal point of contact for regulators, partners, and industry stakeholders.

- Promote a culture of innovation, accountability, and a customer-centric approach within the team.

Experience

- Relevant experience in cryptocurrency within prominent markets such as Hong Kong, Singapore, or the United States, demonstrating a history of fostering business growth and achieving operational excellence.

- A minimum of 5 years of experience in product development, exchange operations, or leadership positions within the cryptocurrency or Web3 sector.

Skills

- Fluent in English; proficiency in Chinese is a plus.

- Possesses strong business acumen and an entrepreneurial mindset to effectively identify and seize growth opportunities.

- Extensive knowledge of cryptocurrency markets, trading systems, and blockchain technology.

- Exceptional communication and leadership abilities, capable of managing cross-functional teams and fostering stakeholder relationships.

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.