Total 6 operations advisor job vacancies in Information Technology category in Hong Kong Tsing Yi Terminal

We are looking for an energetic and entrepreneurial individual to take on the role of Executive Director, overseeing the Crypto Tech and Operations division. The ideal candidate will possess extensive experience in regulated crypto exchanges or pertinent fintech firms within key jurisdictions, including Hong Kong, Singapore, or the United States. A demonstrated ability to foster product innovation and business expansion, complemented by robust industry knowledge and a strategic perspective, is essential to influence the future of our global crypto offerings at FUTU Group.

Strategic Leadership

- Establish and implement the strategic roadmap for cryptocurrency products and exchange operations, ensuring alignment with the company's growth objectives.

- Propel business expansion by identifying and seizing market opportunities within the cryptocurrency and digital asset sectors.

- Formulate innovative product strategies that distinguish the platform and address the evolving needs of customers.

Product Development

- Direct the design and launch of new cryptocurrency trading features, staking options, and other pioneering products compliant with regulatory standards across various jurisdictions where FUTU Group operates.

- Collaborate with cross-functional product and business teams to provide an exceptional user experience.

- Examine market trends and competitive activities to enhance product offerings and sustain a competitive advantage.

- Ensure the seamless integration of cryptocurrency services with broader financial products, such as stock trading and wealth management platforms at FUTU Group.

Assistance in Exchange Operations

- Support the Global Head of Crypto in ensuring the efficient operation of a cryptocurrency exchange platform, prioritizing high reliability, security, and adherence to international standards.

- Cultivate relationships with liquidity providers, custodians, and technology partners to enhance the exchange ecosystem.

- Foster business development opportunities for a regulated cryptocurrency exchange.

Team Building and Stakeholder Management

- Construct and lead a high-performing team across product, operations, and technical functions.

- Serve as the principal point of contact for regulators, partners, and industry stakeholders.

- Promote a culture of innovation, accountability, and a customer-centric approach within the team.

Experience

- Relevant experience in cryptocurrency within prominent markets such as Hong Kong, Singapore, or the United States, demonstrating a history of fostering business growth and achieving operational excellence.

- A minimum of 5 years of experience in product development, exchange operations, or leadership positions within the cryptocurrency or Web3 sector.

Skills

- Fluent in English; proficiency in Chinese is a plus.

- Possesses strong business acumen and an entrepreneurial mindset to effectively identify and seize growth opportunities.

- Extensive knowledge of cryptocurrency markets, trading systems, and blockchain technology.

- Exceptional communication and leadership abilities, capable of managing cross-functional teams and fostering stakeholder relationships.

Wati is a growing Saas platform that provides end-to-end WhatsApp API solutions for SMBs and large enterprises. We aim to simplify business communication, helping businesses meet their customers where they are - WhatsApp.

Backed by global investors such as Sequoia, DST Global, and Tiger Global, we're Shopify's first investment in a startup in Southeast Asia.

Headquartered in Hong Kong and trusted by 8000+ customers across 100+ countries. We're a rapidly expanding team filled with talented people from around the globe.

We are growing fast, and we are now looking for a Program Manager - Business Operations to help spearhead cross-functional programs. This role is for a strategic thinker who is analytical, proactive, and ready to drive change. You will be at the heart of solving business challenges, optimizing workflows, and supporting strategic decisions to achieve our ambitious goals.

In this role, you will be part of the Founders’ Office, and report to our Chief of Staff.

What you’ll do:

• Lead cross-functional programs on various business domains, whether focused on revenue growth, customer experience, running new experiments etc. 
• Drive programs from inception to completion, identifying key business questions and problems, and developing comprehensive project plans.
• Manage cross-functional stakeholders to ensure they are well-informed of their roles in each project, negotiate timelines and ensure timely completion of deliverables.
• Hands-on approach to problem-solving, ready to tackle issues directly when necessary.
• Conduct thorough analyses of workflows and Standard Operating Procedures (SOPs), revamping them to align with business outcomes and goals.
• Perform detailed analysis on business opportunities and challenges, delivering actionable recommendations.
• Actively support strategic initiatives and contribute to the achievement of business goals.
• Handle ad-hoc tasks and responsibilities within the founders' office, demonstrating flexibility and a willingness to engage in a variety of challenges.

You are: 

• A strategic and analytical thinker with a pursuit for actionable insights.
• A proven self-starter with a detail-oriented and curious mindset.
• Someone who has a robust track record of 'getting things done' and driving tangible outcomes.
• Someone who has a collaborative spirit and exceptional communication and storytelling skills.
• Someone who is able to work effectively across functions (no matter they are business, technical, or back office teams) and cultures. 
• Someone who takes a data-driven approach to decision-making and project management.

• 6+ years of experience in related fields.
• Bachelor’s degree in business, computer science, or a related field.
• Having both technical and business background is a plus. 
• MBA or Masters in computer science is a plus.
• Previous experience as a founder is a plus 
• Experience in a fast-paced tech or high-growth environment is advantageous.

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Technology Infrastructure Network team is responsible for the design, implementation and the maintenance of HKEX Technology Infrastructure. This includes computer storage, network, cloud and workplace technologies, supporting the HKEX external market systems as well as the internal corporate systems. Job Duties: The network engineer is responsible for managing daily mission critical network operations - providing technical support, troubleshooting and developing solutions to maintain high standard for network engineering services. You will also have the opportunity to drive operational efficiency and process reviews. Responsibilities Provide effective responses to service requests, issues, and incidents related to network, including providing second level support, troubleshooting, investigating network issues and develop solutions to maintain high standard of network infrastructure services. Collect and assess the requirements from various internal and external parties for network changes, followed by preparation, technical test, implementation and documentation for network changes. Collaborate with internal and external parties to reach agreed progress and results. Monitor the healthiness of network and automate such monitoring and responses when appropriate. Requirements Degree in Computer Science/Telecommunications or related disciplines. Minimum 3 years of relevant experience in support of large scale mission-critical IP networks and Internet infrastructures. Experience in security, networking, and emerging technologies including Firewall, Routers, Switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology, etc. Hands-on experience in trouble-shooting complex IP networks. Holder of CCNP/CCIE/CISSP/CISA will be an advantage. Experience in programming with Python and other languages for network automation will be an advantage. Familiar with Ansible, Solarwinds, JIRA, and Confluence will be an advantage. Strong communication and interpersonal skills Regular weekend changes and emergency handling during off-hours are expected. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: 7x24 Shift (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Contract

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Enterprise System Operations team under System & Network Operations department is responsible for managing the round-the-clock, 24x7 operations of HKEX enterprise systems. We play a critical role to ensure high system availability of Markets, while we will continuously enhance the team to support our future business need. Job Duties: As an Operation Manager, you are in charge of our shift operation team resources to ensure high efficiency and integrity of our daily system operations supporting both internal users and external parties. You will be responsible for developing your team with new skills and processes over a transformation journey. You will be managing key operations responsibilities, including incident handling, escalation, operation acceptance of key system rollouts or system releases and business continuity plan execution. according to the industrial best practice. Responsibilities: Drive the team to achieve the continuous service improvement objective(s), by regularly review and modernize the team process/workflow and enhance the team performance/efficiency. Ensure smooth, effective and efficient systems operations for both daily BAU operation including post critical system change. Ensure all operational KPIs and metrics are being measured and met, including internal customers satisfaction objectives. Team resource management for system operations including severe weather and failover events. Plan and arrange proper training and staff development for the team to improve their skillsets and knowledge, to support upcoming changes on team structure/process/workflow. Ensure proper event/incident management with proper management escalation where appropriate in accordance with industrial best practice/standard (e.g. ITIL). Manage IT systems failover within agreeable RTO and RPO in according to standard operations procedures, coordinate with corresponding stakeholders for the planning and execution of IT BCP and service continuity drill exercises. Ensure the appropriate controls and relevant documentation is maintained in accordance with relevant company policies and IT standards. Requirements: Diploma or above in Computer Science, Information System or IT relevant discipline. At least 10 years' experience in data center and systems operations. Experience in managing 24x7 mission critical operations and project management. Familiar with the operations of Linux and Windows, IBM mainframe and Cloud is an advantage. Self-motivated, strong leadership, and ability to share new thinking models for improvement and enhancement in systems operations. Possession of ITIL Certification, ISO27001 Certification, Cloud related Certification is an advantage. Strong problem solving, communication, open discussion, team coaching, interpersonal and presentation skills. Good command of written and spoken English and Chinese. Fluent Mandarin is an advantage. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: 7x24 Shift (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: The Technology Infrastructure Network team is responsible for the design, implementation and the maintenance of HKEX Technology Infrastructure. This includes computer storage, network, cloud and workplace technologies, supporting the HKEX external market systems as well as the internal corporate systems. Job Duties: We are seeking for an experienced network engineer to manage the day to day and also the mission critical network operations. You will have the opportunity to drive operational efficiency and process reviews. Responsibilities: Conduct the network performance (latency, burst, packet rate, packet drop, etc.) measurement, analysis, tuning, and monitoring of mission-critical networks Assist in automation for the existing network and system operations Collaborate with the network service providers and other parties on project implementation and production support Requirements: Bachelor degree holder in IT related disciplines Minimum 5-year experience in the implementation and support of IP networks Skills to analyze network traffic and troubleshoot the network performance issues Good technical knowledge of enterprise network products, including switches, routers, firewalls, load-balancers, etc Knowledge of developing scripts with Python, Javascript, etc Knowledge of Corvil, ServiceNow, Ansbile, DevNet, and DevOps are in advantage. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent

Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of our business and our markets is articulated in our purpose: "To Connect, Promote and Progress our Markets and the Communities they support for the prosperity of all." Job Summary: Technology Infrastructure is responsible for the design, implementation and maintenance of HKEX technology infrastructure, including computer, storage, network, cloud and workplace technologies, supporting HKEX's market systems and internal corporate systems. Job Duties: An experienced IT network infrastructure professional who will lead teams of engineers in delivering network projects, maintaining high standards of network operations and continuously improving compliance and team efficiency. Responsibilities: Provide team management and leadership and be accountable for all network related functions in IT Division, including projects, operations and low-latency infrastructure development. Oversee day-to-day network operations and command problem investigations and resolutions for critical network infrastructures. Lead process enhancements, automation and tool adoptions so as to improve operational and compliance efficiency. Effectively manage budgets for projects and new initiatives as well as operational expenditures. Effectively identify, assess and manage IT risks arising from network operations. Manage relationships with internal stakeholders and vendors. Drive enhancement in documentation to improve accuracy in IT assets, configurations, network diagrams, procedures and expectations. Keep the teams abreast of emerging network technologies and best practices. Continuously evaluate and recommend improvements in network operations. Requirements: University degree in IT or related subject. Minimum 15 years' experience in IT network projects and operations related support with at least 5 years at management/supervisory level. In-depth knowledge of network technologies, including ACI, VxLAN, SDWAN, Cloud networking and network security technologies. Proven experience in mission critical network projects, including designing, testing, upgrading and migrating networks as well as experience in automating network operations. Proven experience in creating, enhancing, enforcing and digitalizing operational procedures according to industry standards (e.g. NIST, ITIL). Meticulous attention to details and problem solving skills. Strong analytical, presentation, communications and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders in sizable organizations. Effective in unifying and creating teams of people with disparate skills, with the ability to motivate and inspire a team. Self-starter, able to work independently, highly motivated with a strong delivery focus. HKEX is committed as an Equal Opportunity Employer. Diversity is one of our core values and we look to support, respect diverse perspectives, abilities, culture and experiences within our workplace. Location: HKEX - TKO Shift: Standard - 40 Hours (Hong Kong SAR) Scheduled Weekly Hours: 40 Worker Type: Permanent