Total 6 pr assistant job vacancies in Legal / Public / Security category in Causeway Bay, Hong Kong Island

• Execute legal proceedings as instructed by supervisor ranging from information gathering to liaising with the solicitors to ensure the progress is on schedule and on the right track
• Review all legal documents of the Company vetted by solicitors
• Preferred with knowledge of perusal of commercial contract
• Follow-up with existing customers on loan repayment and redemption in professional and integrity way
• Keep good filing works of the legal documents

• Diploma in Legal Studies is highly preferred, or equivalent qualifications, as well as HKQF level 3
• At least 2 years of legal working experience in litigation and/ or conveyancing matters or relevant field
• Possess knowledge in legal documents including but not limited to court documents (i.e. pleadings, judgement and legal research), land search, mortgage and discharge
• Self-motivated, attentive to details with strong sense of responsibility
• Excellent communication and interpersonal skills
• Good command of spoken and written English and Chinese
• Proficient in Microsoft Office
• Candidate with less experience will be considered as Assistant Officer

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

Key Responsibilities Manage, monitor and investigate general and sensitive complaints and/or feedback received from all channels including Customer Opinion Hotline to ensure the complaints are handled timely and appropriately, and comply with the Bank’s and regulatory requirement Identify and suggest gaps and improvement priorities from valid or invalid complaints and escalate to respective business/support units for consideration and implementation of improvement action, to facilitate service quality enhancement and improvement Review voices of customers besides complaints lodged in Complaint Management System to analyze customers’ needs and dissatisfaction and refer to respective department for review and consideration of improvement action Lead the annual review of the Complaint Handling Policy and Complaint Resolution related procedures to ensure regulatory requirements are up-to-date and service quality standard meeting Bank’s expectation Drive the effective and efficient use of the Complaint Management System Drive and monitor for enhancement of the Complaint Management System Assist line manager in the day to day operation of the team to ensure no disruption in handling customers’ complaints / feedback ​Requirements Degree holder in Quality Management, Social Science, Business Administration or related disciplines Minimum 8 years’ working experience in complaint handling or quality management, preferably from the banking and finance industry Professional Qualification in mediation is preferable High awareness of both quality and risk, especially compliance related risk Good knowledge in banking products (including investment, insurance, credit cards, etc.) and services and selling process, and the relevant regulatory requirements Good command of written and spoken English and Chinese (including Putonghua)

Your new company This top-tier bank is looking for an experienced Compliance expert to act as the Assistant Compliance Manager in guiding the team. With an aggressive growth plan and the vision to become a better leader in its field, it continues to gain market share over its competitors. Your new role As a crucial member of the team, you will report to the team head and monitor the compliance control of the Bank across all businesses. Develop and maintain a comprehensive compliance framework, including policies, procedures, and controls. Conduct compliance risk assessments and implement appropriate mitigation strategies on all business matters. Collaborate with internal stakeholders, such as internal control, compliance, and operations, to ensure consistency and alignment on compliance matters. Liaise with regulators, including HKMA, SFC and IA, etc. Conduct regular compliance training for employees. Prepare and submit timely compliance reports to senior management and regulatory bodies as required. What you'll need to succeed Minimum of 3 years of experience in compliance roles within the banking industry, with a focus on regulatory compliance / compliance assurance. Strong knowledge of regulations, including but not limited to, HKMA and SFC regulations. Good command of both spoken and written English and Chinese, and Mandarin proficiency is an advantage. What you'll get in return Competitive compensation package alongside consistent career development Opportunities to work with experienced compliance specialists within the field Involvement in regional compliance projects Lead and transform the strategy and future of a well-established team What you need to do now If you are currently looking for a new role within the Banking and Financial Services AML/Compliance function, or potentially exploring the market? Feel free to contact me on +852 2230 7439 for a confidential discussion, and send me your CV to [email protected] or visit our Banking page here: https://www.hays.com.hk/jobs/banking-jobs/

Responsibilities: Develop bank wide internal related framework and mechanism Conduct risk based on-site or off-site reviews and inspections to assess the effectiveness of internal control framework; Identify, inspect, and report internal control weaknesses and recommend corrective actions or enhancements for implementation Monitor and evaluate the effectiveness and efficiency of the remediation implemented Develop and maintain the bank's Policies and Procedures management framework; Maintain the bank's consolidated policy list Handle ad-hoc tasks including providing advice to business units from internal control perspective Requirements: Minimum 3 years of relevant work experience in compliance, internal control, risk management or internal audit in financial industry Experience in writing internal policies and procedures; management reporting (both Chinese and English) Project management experience in running bank wide projects Experience in data analysis, utilizing statistical tools and modeling to identify risk areas Strong analytical, organizational, written and oral communication skills; ability to manage multiple projects and work under pressure

Job description Perform AML compliance functions Familiar with KYC/CDD documents requirements Perform AML research and review on the hit transaction and customer records Assist in formulating and maintaining AML/CFT policies and procedures Perform AML review, management reporting, compliance monitoring and other AML compliance related tasks as may be required by regulators Ensure the Bank's operations meet all AML/CTF legal and regulatory requirements as well as industry guidelines and practices Collaborate closely with supervisor on the implementation of AML policies and processes as well as the production of relevant AML metrics Ad-hoc tasks as assigned by supervisors Eligibility: University graduate with major in business, finance, banking, law or relevant areas Minimum 3-5 years relevant AML experience ACAMS or HKIB AAMLP will be a plus Familiar with Hong Kong and international legal and regulatory requirements and standards on AML/CFT Good analytical and communication skills Self-motivated, independent and able to work under pressure Good command of both written and spoken English and Chinese, including Mandarin

Job Responsibilities - Design, plan and implement the Counterparty Credit Risk Management Framework to ensure Counterparty Credit Risk in the Bank is adequately and appropriately managed under the supervision of Market Risk Head - Perform daily risk management and assessment of OTC derivatives products including FX, IR, Equity, Commodity and structured products - Produce risk monitoring reports including risk attribution analysis, concentration analysis, wrong way risk, stress testing, material risk identification and risk mitigation - Maintain active working relationship with internal stakeholders to ensure risk and control issues are identified and addressed - Use strong analytical skills to conduct investigations into market risk and modelling issues - Provide assistance in new product review and assessment from counterparty credit risk management perspective - Provide assistance in counterparty credit risk related regulatory examination and auditing tasks Job Requirements - Bachelor Degree or above with major in Finance / Financial Engineering / Risk Management / Quantitative Finance is preferred - FRM or CFA is a plus - More than 3 years of professional work experience in financial services preferred - Work independently and proficient in Excel / Access for large/complex data analysis, and Powerpoint / Word for presentation - Proficient in spoken and written English and Chinese (including Mandarin) in a must