Risk & System Management Head (Credit card centre)
11 months ago
Team Head Level Job Responsibilities Lead and manage a team of Risk Management for credit card and unsecured landing products; Monitor and detect susp..
Team Head Level Job Responsibilities Lead and manage a team of Risk Management for credit card and unsecured landing products; Monitor and detect suspicious fraud issues, and provide insight on fraud prevention; Monitor, analyse and identify potential problematic issues of overdue, debt collection, credit limit, etc.; Provide advise and suggestions on credit policies and collection strategies, Liaise and work closely with internal departments in outstanding accounts, bad debts and dispute issues; Liaise with external parties on credit collection matters, like debt collection agencies, credit reference agencies, and statutory bodies; Support the department in compliance with regulatory requirements; Identify and drive new initiatives for system enhancement, operational efficiencies and process streamlining; Assist in ad hoc assignment as required from senior management from time to time. Requirements: Degree holder with at least 8 years working experience of risk management, solid experience in fraud control and credit collection is preferred; Sound knowledge of fraud control, credit collection and related processes; Sound knowledge in regulatory rules and regulations; Strong business acumen with good problem solving, and communication skills with internal and external stakeholders; Positive mindset and great sense of ownership; Proficiency in written English and Chinese; Fluent in Mandarin is a must.
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