Total 7 job vacancies by AIA International Limited.

Roles and Responsibilities: Governance and Control Conducts periodic audits to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines Support Risk Management & Compliance / Internal Audit in various activities including but not limited to annual / add-hoc auditing activities, annual regulatory reporting Monitor and ensure the controls in POS function are effective and up to date. Formulate & implement plan to revise existing controls or add new controls if deficiency is noted. Support reporting activities on control monitoring Project Support or non-routine task Liaise with respective teams / departments to implement risk Management & Compliance related initiatives or projects in order to embed risk & compliance requirements in day-to-day business operations of POS Organize and provide training to internal staff, business partners or agencies Formulate & revise guidelines & procedures manuals Arrange migration of operating procedures to outsourcing partners   POS Case Management & Monitoring Review & approve cases suggested from subordinates or referred by Compliance Conduct resources planning, allocate team workload and monitor the productivity, quality & efficiency of the team Other responsibilities Perform other responsibilities and duties periodically assigned by supervisor in order to meet business requirements Minimum Job Requirements: University /College graduate plus 6 - 8 years relevant experience with 2 years supervisory experience OR Form 5 graduate plus 8-10 years related experience Experience in Risk & Compliance function of life insurance company Proficient communications skills to effectively explain POS processes & procedures to staff and other touch points Effective problem-solving skills Strong leadership and team building skills Customer oriented You are required to obtain the relevant license(s) if your job involves regulated activities

Roles and Responsibilities: Data Remediation Project Help to drive and lead the data quality remediation exercise and project associated with the follow up actions data quality findings Work with compliance team to understand the follow up items requirements, including but not limited to data patching / remediation project, data collection project via AIA Connect, enhancement of Business nature for corporate customers Work with key stakeholders to collect user requirements / technical / specification requirements, implementation timeline and UAT Provide key metric for project success and track and report on project progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for data governance project Group CDEs Project Help to drive the Group CDE project from operation perspective Work with key stakeholders, including IT, Compliance team to support the CDE gap analysis, CDE definition and CDEs measurement metrics, etc. Co-ordinate with compliance, IT and operations team on the overall implementation timeline, including UAT and production schedule Develop Key metrics for project success and track and report on program progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for Compliance related initiatives OCMD (Operation Customer Master Database) Project Support the launch of the OCMD project by communicating with key stakeholders on the data remediation workflow and procedures Help to define and setup the benchmarking requirement of the regular data remediation exercise Other Responsibilities Provide support on the planning of Compliance related initiatives including allocating resources, identifying potential risks and setting up expected deliverables Carry out ad-hoc analysis and preparation of management presentation materials Minimum Job Requirements: University degree holder (preferably in insurance, computer science and business fields) with minimum 5 years of working experience in insurance companies Strong communication, stakeholder management and leadership skills, able to motivate, coach, drive project progress Excellent command of spoken/written Chinese (Cantonese and Mandarin) and English Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation Proactively provides simpler, faster, more connected and agility solutions with strong stakeholder and relationship management skills Obtain relevant license is required if the job involves in regulated activities

Roles and Responsibilities: Data Stewardship Act as SME of operations data and assist the development of centralized database. Identify Critical Data Elements (‘CDEs’) & monitors data quality. Perform root cause analysis of data quality issues. Data Governance and Control Assist data owner on access request, including but not limited to review/ assess request legitimacy, keep log and regular review on the request validity. Assist on data quality tracking across different business functions within Operations e.g. reviews platform alerts and audit logs. Report high risk issues to relevant committees. Execute data remediation plans to uplift data quality. On-gong maintenance of G&C platform to ensure the information is up-to-date and access right control is duly maintained. Data Framework Strategy Implement minimum data standards and/ or procedures in Operations. Centralize and align data user requirement on data structure, data fields, data mapping etc in relation to new requirements that are relevant to new data field collection and capturing across ALL applications / policy adm systems within AIA Operations. Ensure data consistency and data fields values alignment among ALL operations systems. Others Perform and handle other responsibilities / jobs /projects / market research /initiatives assigned by manager to meet operational and the company’s business strategic growth. Carry out ad-hoc analysis and preparation of management presentation materials. Minimum Job Requirements: University graduate in any discipline with 7 years working experience, or HKALE holder or equivalent with 8 years working experience, or HKCEE / DSE holder or equivalent with at least 10 year’s working experience. Qualification with HK Insurance Intermediary Examination Paper 1,2, 3 4 and 5 or equivalent is an added advantage. Knowledge and experience in operation data management is an added advantage. Experience in insurance services and operations in underwriting/claims /policy owner service is preferable. Proficiency in MS Office. Attention to details, problem solving and negotiation skills. Good command of both written and spoken English. Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements. You are required to obtain relevant license if your job involves in regulated activities.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Handles customer enquiries and complaints regarding all activities in operation process Roles and Responsibilities: Hotline Operation (75%) Handles customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different line of business Reports problems, potential crisis and complaint to supervisor for service improvement Makes outbound call to customers for follow-up cases Executes empowerment guidelines Administrative Works (20%) Documents call activities in system Documents follow up items in log sheet or send email to AIAHK Business Partners Works closely with AIAHK Business Partners to resolve the complaints and uncertain issues Other responsibilities (5%) Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirements Minimum Job Requirements: Secondary education graduate with 4 years working experience Candidates with higher academic qualification or more relevant working experience may be considered as Customer Service Advisor Minimum 2-3 years relevant experience in Insurance / Customer Service / hotline service Hands-on experience in customer service Basic insurance or MPF knowledge would be definitely an advantage Others: You are preferred to obtain the license of Insurance Authority (IA) (Paper 1,2,3 and 5) and Mandatory Provident Fund Schemes Authority (MPFA) (Paper 4) You are required to obtain the relevant license(s) if your job involves regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you're not just safeguarding AIA's financial wellbeing. You're securing a better future for the people and communities we serve - today, tomorrow and for generations to come. If that interests you, read on. About the Role Support the Associate Director in product development and maintenance as well as special projects. Manage the team to provide actuarial support on product and business issues. Roles and Responsibilities: Product Prepare new product / campaign pricing to meet the financial requirements of the company. Review the product / campaign features from product risk perspective. Conduct profitability analysis of existing products. Review and propose amendments to product design and actuarial basis to be applied in new product pricing and profitability analysis. Responsible for the actuarial related areas in the product / campaign implementation cycle to ensure accuracy and timeliness of system delivery. Responsible for meeting the timeline and schedule for product internal and regulatory approval process. Other responsibilities Represent Actuarial and provide required actuarial support to distribution initiatives and special projects including the implementation of new regulatory regimes. Support manager in co-ordination of task assignment and resources for the team. Develop and train up junior colleagues to gain product knowledge and product pricing techniques. Regularly review and discuss the progress of subordinates and identify improvement/development areas. Develop and review special quotations. Perform other responsibilities and duties periodically assigned by manager in order to meet business or other requirements. Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements. Minimum Job Requirements: University / College graduate with at least 6-8 years of relevant experience Attained Fellowship in Actuarial professional examination Proficient in MS Office and data analysis techniques, knowledge of actuarial software will be an advantage Experience in project and staff management Good command of written and spoken English and Chinese You are required to obtain relevant licence if your job involves in regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role As a team member of investment accounting team, to assist IFRS reporting on investment. Roles and Responsibilities: Responsible for the assigned reports to be submitted to regulator or Group finance Understand the overall workflow and process for the assigned tasks and well plan the reporting schedule to ensure on time delivery Ensure investment accounting are properly and accurately complied with IFRS requirement and AIA accounting policy Prepare monthly investment analysis and management reports Oversee the outsourcing quality of manual journal and investment management fee settlement process Support on finance projects Work with the team and other relevant parties (such as operations, IT, Actuarial, other departments, etc.) to deliver the result. Assist in system development and perform UAT. Other responsibilities Perform other responsibilities and duties periodically assigned by supervisor in order to meet regulator/operational other requirements Minimum Job Requirements: University graduate and a member of recognized professional accounting body plus 3-5 years relevant experience Sound insurance accounting knowledge and experience is a plus Knowledge in up-to-date accounting standards Experience in mass data analytics Strong problem solving and analytical skills with creativity Proficient in Excel functions Good command of written and spoken English and Chinese Others: You are required to obtain relevant licenses if your job involves in regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you're not just safeguarding AIA's financial wellbeing. You're securing a better future for the people and communities we serve - today, tomorrow and for generations to come. If that interests you, read on. About the Role Manage the actuarial valuation and analysis for financial reporting under IFRS 17, lead the team to produce the financial KPIs for IFRS metrics, business plan and regular forecasting to assist the financial management Roles and Responsibilities: Actuarial Valuation: Manage the IFRS 17 financial reporting on a regular basis, ensure detailed analysis on the movements in key financials and identify the underlying key drivers for the financial results; Communicate with management on the actual financial performance; Manage the auditor engagement for regular reporting Financial Management: Manage the team to prepare the annual budget exercise, perform regular forecast on financial KPIs, highlight the risks and opportunities as part of financial management for meeting Group's financial objectives; Assess the impacts from assumption changes to facilitate the decisions Governance & Controls: Manage the team to ensure best practice for process & controls, ensure the team maintain clearly documented audit trail of actuarial valuations including data, models, assumptions and analysis to support the delivery of high-quality financial results and analysis Ad-hoc Analysis: Manage the ad-hoc analysis, deep-dive analysis or impact assessment to reveal the financial implications; Identify areas on improving the efficiency and optimizing the reporting process through process enhancement and automation People Management: Provide direction, guidance and technical advice to coach and develop team members, provide constructive feedback on a regular basis, encourage team members to take challenge and facilitate growth and unfold the team capacity Minimum Job Requirements: University / College graduate in Actuarial Science or related disciplines Minimum 6 years of relevant experience; Candidate with less experience will be considered as Specialist (Assistant Manager) Good progress in Actuarial professional examination Knowledge in insurance products and IFRS 4 / IFRS 17 will be an asset Ability to investigate complex technical issues and communicate the findings and implications Proficiency in Actuarial Software - Prophet, especially Prophet ALS is a plus Sound knowledge in IFRS 17-related actuarial and accounting system, e.g. SAS sub-ledger is a plus Good command of written and spoken English and Chinese Proficient in MS Office and data analysis techniques is essential Others: You are required to obtain the relevant license(s) if your job involves regulated activities Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.