Visitor Service Ambassador (Customer Service Officer)
10 months ago
Responsibilities: General duties of receptionist at the front desk; Handle enquiries at front desk and via phone, email & fax about the Ce..
Responsibilities: General duties of receptionist at the front desk; Handle enquiries at front desk and via phone, email & fax about the Center’s facilities and directory, programs/events including films, seminars/conferences/forums, site tours, venues’ booking and membership with the most up-to-date information; Responsible for box office(s) ticketing for all Asia Society programs/events; Assist in crowd control and traffic for multiple events during the day; Receive visitors to the Center; Provide administrative support to daily operation of front desk/ merchandise store/ gallery; Assist in coordination, paperwork and execution of events; and Other ad hoc duties as assigned
Requirements:
Diploma or above with a minimum of 1 years’ relevant experience, preferably in customer service or events support; Fresh graduate will also be considered A good team player with an eye for details and the ability to multi-task in a fast-paced, changing environment; Good organizational and administration skills; Cheerful, tactful, enthusiasm, flexible, friendly and positive personality; Good interpersonal and communication skills (written and oral); Proficiency in MS Office, including Word, Excel and PowerPoint; Complete fluency in written and spoken English, Cantonese and Putonghua; and Shift duty is required (including evenings), Monday to Sunday
Attractive remuneration package commensurate with qualifications and experience will be offered to the right candidate. Interested parties please apply with full resume stating date of availability and expected salary by clicking
[email protected]
All personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 2 months may consider their applications unsuccessful and all personal data supplied will be destroyed within 6 months.
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