Total 2 job vacancies by HKMC Annuity Limited

Job Descriptions: To report to the CEO of HKMCA and provide professional secretarial and administrative support to ensure efficient planning and management operations; To manage CEO’s diary, appointments, executives’ meetings and travel itineraries effectively; To liaise with internal parties in preparing management reports, minutes and presentations; To assist in projects coordination and logistics and act as a liaison between both internal and external parties; and To handle ad-hoc projects and tasks as assigned.   Requirements: Tertiary educated with a minimum of 10 years' administrative experience serving senior management in sizeable organisations, preferably gained in insurance and financial industry; Excellent command of English and Chinese (including Putonghua); Good project management, multitasking and interpersonal skills with the ability to organise efficient daily operations by priorities; Detail-minded and independent with a strong sense of responsibility and ownership; High professional standard of integrity and confidentiality; and Proficiency in PC applications including MS Word, Excel and PowerPoint, and both English and Chinese Word Processing.   Interested parties please send your full resume stating your current and expected salary by 15 February 2024.   Please visit https://www.hkmca.hk/eng/about_us/careers.html for other application methods.   Please ensure that all information provided to the HKMC Group is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMC Group Personal Information Collection Statement for Job Applicants at the HKMCA website before completing the application form. Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.

Job Description: To handle hotline enquiries from customers and distribution channels regarding HKMCA’s product and services, and conduct post sales calls; To support customer service counters and handle written reply with respect to customer concerns and requests; To provide excellent end to end service with customer-oriented mindset and respond to customer feedback in a professional and timely manner; To provide appropriate solutions and alternatives, manage customer dissatisfaction and handle complaint cases as assigned by supervisors; To commit to departmental service standards and key performance indicators; To proactively study relevant industry trends, regulatory changes and make enhancement recommendations where necessary; and To perform ad hoc tasks as assigned by supervisors from time to time. Requirements: Degree holder in Business Management, Communications or related disciplines; Insurance Intermediaries Qualification Papers 1 & 3 is a must. Other professional insurance qualification (e.g. FLMI or ACS) is an advantage; A minimum of 3 years’ relevant experience in customer service and life insurance operations; Familiar with policies, guidelines and regulatory requirements for life insurance; Good command of both written and spoken English and Chinese, including Putonghua; Excellent customer-service mindset with effective interpersonal and communication skills; Strong sense of responsibility, detail-oriented, self-motivated, able to work under pressure and provide deliverables in a timely manner; and Strong analytical, problem solving and presentation skill. Interested parties please send your full resume stating your current and expected salary by 14 December 2023. Please visit https://www.hkmca.hk/eng/about_us/careers.html for other application methods. Please ensure that all information provided to the HKMC Group is accurate, complete and updated. Data provided which is inaccurate or incomplete may influence the process and outcome of the recruitment exercise. Please read the HKMC Group Personal Information Collection Statement for Job Applicants at the HKMCA website before completing the application form. Personal data collected will be used for recruitment purposes only. Candidates not invited for interview within 8 weeks may consider their application unsuccessful.