Company:
Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.
Position Purpose:
For this position, we are looking for an Infrastructure Engineer to assist one of our clients - a leading global investment bank.
This role is for a technical support position and the candidate will be responsible for supporting projects/services, particularly on In Place Upgrade and Tech refresh projects. Must ensure that the team’s services are delivered on time and aligned to agreed SLAs and processes. The candidate will help ensure the quality of ITP services remains consistently high, that operating policies are developed or are strictly followed, and adhere to all IT security policies to maintain system integrity and quality.
Responsibilities:
- Responsible for production security projects.
- Must have skills in:
- Red Hat Enterprise Linux 7.x / 8.x/ 9.x
- Ubuntu 16.x / 18.x / 20.x / 22.x
- in Place Upgrade experience
- Veritas & OpenSVC Cluster Skills
- ITIL
- Ansible
- Python
- Resolve or coordinate the resolution of issues with other internal teams globally and/or with the vendor
- Communicate and provide status updates on issues to business users, management team and other stakeholders
- Ensure issues are reported, tracked, followed up in a timely manner.
- Support Disaster Recovery Test, Live-play and Business Continuity activities
- Ensuring appropriate escalation to management and/or permanent control (or Compliance as appropriate) as soon as an issue is identified.
- At least 8+ years of technical experience in operating system (OS):
- Red Hat Enterprise Linux 7.x / 8.x/ 9.x
- Ubuntu 16.x / 18.x / 20.x / 22.x
- Must have the concept for handling in place upgrade and to resolve related failure.
- Must have Veritas and OpenSVC skillset to support daily operation and setting up for projects.
- Must know how to code, apply and troubleshoot Ansible playbooks.
- Must have excellent written and verbal communication skills in English. Eg. Able to break down complex technical situations and communicate with non-technical managers and very technical Level 3 senior system administrators.
- Preferable if the candidate has knowledge and skills working with Low Latency or Electronic Trading Network
- Proficiency in handling and/or contribution to complex IT projects.
- Able to work autonomously and as part of a team using strong analytical skills.
- Demonstrate a systematic and logical approach to problem-solving.
- Good presentation and documentation skills, possess good time keeping and attention to detail.
- Be willing to do work on weekends. Also be on call or attend incident calls outside office hours at short notice.
- Relishes taking ownership, being totally hands-on and comfortable directly interfacing with people at all levels of the organization.
- Be service oriented, customer focused, positive, committed and have an enthusiastic “can do” attitude.
- Able to plan, test and execute Production changes successfully following a robust Change Management process.
- Documentation on Audits, Reports, IT Procedure, etc.
Other Value-Added Competencies:
- Knowledge and experience with Ansible Tower, Centrify, Veritas and BMC software.
- Experience using or supporting VSAN, iSCSI, DAS, NAS, SAN storage technologies.
- Have good scripting skills, in PowerShell, Python or other programming languages.
- Have knowledge and experience using Agile methodologies and/or has been part of DevOps teams
Qualifications:
- A professional certification in RHEL
- Qualified in ITIL
