Total 3 account officer job vacancies in Hong Kong Island, Central

This position reports to the Head of MT and is expected to independently handle assigned accounts including activities planning, execution, monitoring and reporting of results, ensure sales targets are met utilizing assigned funding

Job description:

• Responsible for planning, initiating, coordinating and executing promotional programs with aim at maximizing sales for assigned accounts to achieve/exceed sales targets
• Plan, manage and control trade spend and discounts
• Build and maintain solid business relationship with key accounts, enabling SBFH to be the preferred supplier
• Involved in annual trading terms negotiations
• Work closely with marketing and trade marketing team on program planning and execution
• Work closely with supply chain team to ensure availability of stocks according to promotion plan

Job specification:

• Degree holder in business or related discipline preferred
• Minimum 5 years’ experience in retail or FMCG business with CVS backgruond, Food & Beverage field will be preferrable
• Self-motivated with positive attitude and strong mindset to drive results and achieve target
• Presentable, outgoing, open mind, team player, good communication, negotiation and problem-solving skills
• Capability to multitask in a fast-paced environment
• Proficiency in English, Mandarin and Cantonese
• Proficiency in MS Office (MS Word, Excel, Access & PowerPoint), knowledge in SAP is preferred
• Immediately available is preferrable

Job Summary:

The Technical Sales Executive is required to source new customers and business contacts, demonstrate the technical features of our products, drive sales, and maintain strong customer relations; to monitor the operating processes to ensure that our projects are delivered on time and maintain in good quality standard.

Responsibilities:

1.        Reporting to Sales Account Manager on performance of the sales and project follow up;

2.        Explore new business opportunities, establish & maintain excellent relationships with clients;

3.        Initiate and execute the sales action plan directed by supervisors in order to achieve the projected sales targets;

4.        Liaise with clients and site personnel to obtain specification or direct sales of company’s products and services;

5.        Ensuring all projects or orders are of high-quality standard and maintaining image of the company;

6.        Monitoring project progress from initial negotiation for specification to after sales follow up;

7.        Preparation for all sales & warranty documentation and maintain the completed and updated customer related records;

8.        Conducting service/product review to collect the customer satisfaction and feedback;

9.        Supporting an effective implementation and enhancement of the company’s Integrated Management System (IMS) i.e. ISO operations; and

10. Perform any other ad hoc duties as assigned if necessary

1.        Minimum of 2 years’ experience in Sales & Marketing, with solid experience in project management preferable;

2.        Fluent spoken & written skills in English & Cantonese;

3.        Good team player with strong initiative & able to work under pressure;

4.        Self-motivated, willingness to learn & hard-working;

5.        Immediate available or short notice is highly preferred

6.        Possess existing network with contractors, consultants and developers is highly preferred; candidates with relevant background will be considered as Senior Technical Sales Executive;

7. Fresh graduates with interest in sales & marketing will be considered, training will be provided.

1.      Basic Salary: negotiable depending on existing salary and relevant experience

2.      Guaranteed 13th month payment and Quarterly discretionary performance bonus (after 6 months’ service, normally 1-1.5 month per quarter)

3.      Annual Leave: 12 days (increased by years of service to maximum 17 days)

4.      Medical insurance plan (including annual bodycheck / dental benefit) / covered Dependents

5.      Other expenses reimbursement, e.g. Travel $3,000 / Entertainment

6. Training allowance $5,000/year after 6 months’ service

Job Summary

• Our sales function internally is called Customer Development as we firmly believe that we do more than just selling. We foster strong relationships with our customers and grow together. Our Territory Managers (or Field Sales Officers) are empowered to be wholly responsible for their areas. They drive and grow business through data analytics, building customer relationships and experimenting with innovative solutions.
• To plan and implement sales and business plans for business accounts in order to achieve company goals in terms of sales volume, space, product assortment, promotion target in pet channel.  
• Communicate persuasively the technical superiority, practical application and commercial benefits of Hill’s products in these accounts.  
• Ensure that Hill’s Pet Nutrition is the strategic partner of choice in small animal nutrition.  
• Key strategies based on 6P (Product, Price, Promotion, Placement, POP and Professional recommendation) 
• Shopper oriented solutions to win at the customer

Principal Duties and Responsibilities

• Develops, prepares and implements agreed annual business plans for each account consistent with overall sales volume in line with annual contract with T&C agreement:
• Space/visibility within designated account of Hill’s existing products
• Rapid acceptance and distribution of new products
• Increased distribution on existing product lines
• Fair share of shelf
• Develops, prepares and implements agreed customer service and promotion plans (in association with channel sales management as appropriate) which respond competitively to the needs of the customer and which are consistent with overall sales and marketing plans.
• Maintains close contact with the key decision-makers in each account to ensure the development and maintenance of excellent relationships between the Company and customers. 
• Ensures that all functions involved in the delivery of agreed customer support of business development activities are briefed in an accurate and timely manner. 
• Identifies potential new accounts and prepares and implements appropriate accounts penetration plans. 
• Monitors the achievement of sales objectives with each major account and identifies and proposes plans for exploiting business development activities and implements plans for remedial action where necessary. 
•  Monitors competitor activity in each account, ensures that an appropriate response is formulated and implemented where necessary and that all relevant competitor information is disseminated within the Company.
• Keeps informed and abreast with trends of the Veterinary and Pet Industry and report on new activity
• Maintain daily accurate records of all professional and administrative activities in the national reporting system.
• Represent Hill’s at meetings/conferences

Travel Requirements 

The role requires 90% time to be invested in Market and Field working
 

Working Relationships

• Does this position supervise:  No
• Customer Development team

Education/ Experience Requirements

• Minimum Bachelor Degree/Diploma in Business, Pharmaceuticals, Veterinary Science or similar field is strongly recommended
• Experience & understanding of veterinary and pet markets ,Veterinarian Technical and Product knowledge preferred
• Previous sales experience in field sales, veterinary industry, FMCG, pharmaceutical company or Nutrition Company preferred  with minimum 3 years of sales experience
• Familiarity with Pet food business is a plus

Expected Areas of Skills 

• Proficient computer skills in Microsoft Office, and ability to learn company specific tools & programs
• Fluent in English
• Valid driver’s license required
• Strong account management and customer development skills.  
• Demonstrated ability to effectively manage sales plan execution.  
• Good interpersonal skills and Excellent communication skills (internal and external, all levels).
• Skill set to develop RE strategy and action plans based on deep understanding of respective REs, customers, shoppers and category.
• Leadership skills which will enable cross-functional collaboration to develop and deliver robust commercial plans to support KAC eCommerce.
• Multi function capacity and flexibility to deal with ambiguous situations.
• Proficient computer skills in Google and Excel Microsoft.  
• Communication skills with fluency in both English and local language