Total 21 Full-time equipment manager job vacancies in hk kerry center

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

• Will be shared during interview

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Lead the ongoing regular development of business forecasts and analytical models to advise business decisions
• Highly critical to state of business and anticipative of business problems and priorities
• Explore the data and conduct in-depth analyses including agency and customer behaviours, segmentation analyses etc, to identify gaps and opportunities for improvement and growth
• Take part in annual strategic planning process from initial planning, data exploration, strategy formulation to engagement with stakeholders to ensure the alignment with Company and Departmental directions
• Work closely and manage stakeholders inside and outside of the department including Finance, Proposition, Group Office, etc
• Hands-on experience in machine learning-based solutions would be a plus

Minimum Job Requirements:

• University degree preferably in Business, Statistics, Data Science or other quantitative fields
• At least 8 years of relevant experience in Data Analytics or Business Intelligence preferably in financial services sector
• Proven hands-on experience with Python, PySpark, SQL and Excel-based modelling
• Strong presentation, communication and interpersonal skills
• Highly self-motivated and independent with ability to work under pressure

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities

• Assist the Head of Business Development – AIA Agency to perform supervisory duties;
• Lead the sales team to achieve Company’s business targets as well as manage the team, which includes training, coaching, motivating, monitoring subordinates and  streamlining their sales workflows to achieve individual sales targets;
• Develop and establish new sales distribution channels as well as maintain good relationship with clients and business partners;
• Provide quotation & advice to clients / intermediaries as well as handle services & product enquiries;
• Manage projects including marketing activities, promotional campaigns, product development, etc.
• Obtain and maintain license as an individual insurance agent of Blue Cross with the Insurance Authority, and, where necessary, upon successful licensing as individual insurance agent with the Insurance Authority, advise on or arrange contracts of insurance or carry on regulated activity;
• Handle ad-hoc projects as assigned.

Requirements

• Sales oriented, positive and can work under pressure; 
• A team player with great initiative, positive and good interpersonal skills;
• Good communication and presentation skills;
• Excellent command of spoken and written English and Chinese;
• Proficient in Microsoft Word, Excel and PowerPoint.University degree in Business Administration or related disciplines, or Diploma in insurance or related disciplines;
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, and the minimum education and qualifications requirements, including but not limited to passes in IIQE Paper 1 & 2 [subject to the regulated activities to be conducted];
• Qualified IIQAS, LOMA, ANZIIF (Senior Associate) or other related professional insurance qualifications an advantage;
• Minimum 5 years’ relevant experience in insurance industry.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Roles and Responsibilities:

  - Participate in the development of analytical projects designed to understand key business behaviors that drive opt-in member acquisition and engagement.

  - Create the IVS data mart, including data cleansing and data mining. Leverage the data mart to support the IVS tracker dashboard development.

  - Develop lead assignment models to identify the high propensity agents on specific IVS leads and co-work with digital team to support the lead assignment activities.

  - Support ad-hoc worksite event analytics requirements of segments and channels.

  Minimum Job Requirements:

  - Bachelor’s Degree in Math, Statistics, Business or Computer Science

  - 3yrs or more experiences in data analytics and machine learning model development

  - Experience in data review and extraction from a large, enterprise data warehouse preferably with Python, SQL, PowerBI, Advance Excel etc.

  - Preferable with working experience in insurance industry or corporate solution related role

  - Preferable with results-oriented, self-motivated to thrive under pressure and committed to continuous self-development.

  - Preferable with written, oral, interpersonal and presentation skills; presents with passion i.e. ability to explain technical details in a language that non-technical partners can comprehend.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Propose hedge and strategic initiatives, enhance existing hedge strategies and support any requirements needed including stakeholder communications for approval of framework and ongoing management
• Manage financial projections, analytical studies and modelling approach related to hedging and other investment strategy analysis, including capital, embedded value, IFRS and investment return
• Design and guide subordinates to implement tools for asset liability position monitoring, hedging analysis and fiancial metrics projection related to hedging initiatives
• Design and prepare management information (MI) related to ALM/SAA matters for relevant committees
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
• Ensure the compliance of various capital and risk management requirement from Group Office and regulator on daily work

Minimum Job Requirements:

• University / College graduate in Mathematics, Statistics, Actuarial Science, Financial Mathematics or relevant subject plus at least 7 years of relevant experience
• Sound people management and analytical skills.
• Good communication, presentation and project management skills.
• Possess business acumen, be innovative and self-driven.
• Ability to deal with and handle multiple and changing priorities.
• Knowledge in insurance products and various financial reporting bases
• Knowledge in asset liability management and economic based capital regime will be an advantage
• Proficiency in Business Software
• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Implement Health and Wellness digital initiatives and quick wins according to strategic roadmap
• Design and drive business solution for Vitality, wellness and VAS platforms
• Act as Digital Business Owners to collaborate with Digital Product Owners under IT to develop, run and implement best-in-class customer centric journey on H&W digital products
• Work with IT to generate innovative digital solutions for services, processes, customer experiences and support models for H&W digital platforms
• Identify digital trends and provide insights with data to drive new digital initiatives aligned with overall H&W business plan and to strengthen the performance of digital platform.
• Promote the use of digital platforms to channels and customers
• Manage relationship with digital vendors and various H&W partners
• Partner with Technology Risk Team to ensure all digital platforms under a secured environment and align with the risk governance framework
• the relevant licenses and fulfilled the licensing requirements.

• University degree in Business, IT or equivalent, with over 5 years working experience in financial services. IT or healthcare industry.
• Validated experience in management of strategic and digital initiatives.
• Able to lead projects from launch to final implementation.
• Proven experience in running projects/digital product with Human-Centered design and agile approach.
• Creative and able to propose new insights in business and digital solution.
• Strong interpersonal, project management, planning and time management skills.
• Possesses innovative, strategic and analytical mentality, self-motivated and

result oriented.

• Able to work under pressure and meet tight timeline.
• God command of written & spoken Chinese and English.
• Acquire licence if job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Handle and investigate the escalated cases from colleagues or regulator in both written and verbal communication;
• Assist in regular resources planning and allocation through roster management so as to maximize the function and production of individuals;
• Assist in implementing management’s new business initiatives to enhance the company’s customer service standards and reputation in the market;
• Provide staff training to ensure high performance and achievement of individual, team and department objectives

Requirements:

• University degree or equivalent experience with minimum 6 years’ work experience in customer service call centre or frontline counter centre, of which at least 2 years at managerial level.
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, including but not limited to passes in IIQE Paper 1, 2 [subject to the regulated activities to be conducted]
• Proactive, attention to details, able to work under pressure in a dynamic and changing environment to meet agreed timelines;
• Good command of both written and spoken English and Chinese.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Chinese Word Processing.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Ensure customer service standards in terms of timeliness and accuracy of policy services are met, with effective disposition of internal/external client inquires and service needs.
• Contribute on the system specifications and development in enhancing the efficiency and quality of policy services.
• Support supervisor to devise and implement efficient policy administration procedures and workflow that enable straight through process from policy application and alteration request to back end system process.
• Support supervisor to devise and implement effective internal control procedures and manuals throughout the entire policy administration workflows to ensure compliance requirements are met and fulfilled.
• Train up subordinates adhere to service standards, instructions and best practice.

Job Requirement

• University graduate or above
• Good command of written and spoken English and Chinese
• 7 years relevant working experience with minimum 3 years at managerial level
• CII / ANZIIF qualification preferred
• Excellent PC knowledge (Word, Excel and PowerPoint)
• In-depth knowledge of General Insurance products and policy administration operation
• Planning and organizing skills
• Communication skill with both internal and external customers
• Leadership and coaching skills
• Analytical and problem solving skills
• Customer satisfaction oriented mindset

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

• Strategy Development: Plan and implement social media platform strategies that aligned with the company's goals and objectives.
• Social Media Content Creation and Management: Create platform native, engaging and relevant content for social media platforms, including text, images, videos, and other media formats. Manage content calendars and gatekeep posting schedules.
• Integrated Marketing Advertising: Plan and execute integrated advertising campaigns including social media campaigns. Monitor campaign performance, optimize ads, and track key metrics.
• Community Management: Engage with the online community, respond to comments and messages, and address customer inquiries or concerns in a timely and professional manner.
• Collaboration and Coordination: Work closely with cross-functional teams, such as Marketing, Corporate Communications, Strategic Alliances, Corporate Solutions, to align social media efforts with broader marketing strategies. Collaborate with influencers, partners, and agencies as needed.
• Stay Updated on Trends: Keep abreast of the latest social media trends, platform updates, and industry best practices with the strategic media partners. Identify opportunities for innovation and growth in the social media space.

Minimum Job Requirements:

• Minimum of 6 years of experience in social media management, preferably from financial institutions with a focus on strategy development and execution.
• Ability to develop and execute social media strategies aligned with business goals. Strong understanding of target audience, brand positioning, and messaging.
• Excellent written and verbal communication skills in Chinese and English. Ability to collaborate effectively with internal teams, external partners, and influencers.
• Capacity to navigate a fast-paced and dynamic social media landscape. Flexibility to adapt strategies and tactics based on changing trends and platform algorithms.
• Understanding of Brand Guidelines, and reputation management in the social media sphere.
• Strong leadership skills to supervise and guide the social media agency.
• Proficiency in major social media platforms (such as Facebook, Instagram, LinkedIn, YouTube, WeChat and XHS) and their respective advertising tools. Familiarity with emerging platforms and trends is a plus.
• Proficiency in creating engaging and visually appealing content for social media platforms.
• Ability to analyse social media metrics, identify trends, and derive actionable insights. Familiarity with social media analytics tools (e.g., Facebook Insights, Google Analytics) is beneficial.
• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Effective implementation of AML and Economic Sanctions compliance program

• To implement AML and Economic Sanctions Guidelines and programs, including but not limited to embedding compliance requirement in day-to-day operations of business.
• To develop and implement a risk-based assurance and monitoring program to ensure the compliance of the respective AML requirement.
• To implement the group-wide monitoring system on AML and Economic Sanctions in accordance with Group Compliance direction.
• To enhance compliance monitoring programs and investigation in relation AML requirements.
• To work with respective business collaborators effectively implementing AML source of wealth assessment.
• Training and communication of compliance policies and procedures.
• Support and coordinate with regulators on their regulatory inspection visits on AML Compliance.
• Effective compliance program assessment per agreed metrics by Group Compliance.
• Initiate proactive gap analyses and gap closure projects under AML and Economic Sanctions Programs.
• Maintain consistent local compliance policies and procedures which are aligned with Group Compliance policies and guidelines.
• Implement a risk based local assurance and monitoring programme which is expressly designed to assess compliance with AIA Group as well as local regulatory standards.
• To facilitate and support the development of AML and Economic Sanctions establishment under Target Operating Model.

• To be appointed as Deputy Money Laundering Reporting Officer for the company and conduct all vital duties as required.

Build a robust and well controlled AML system to ensure it performs as expected

• To embed AML System alerts and controls into Compliance and first lines daily operational process.
• Ongoing review the performance of AML System to align with the latest business and system development. Ensure key system functionality on AML system are continuously improved and any identified deficiency are timely resolved.

Effective implementation of compliance policies and related procedures to address key compliance risks of Anti-Corruption

• Liaise with respective affected departments to implement action plan to remediate the gap identified. To supervise the implementation status of remediation action plans to ensure risks are adequately addressed.
• To implement compliance program in accordance of the agreed compliance plan.
• Effective management of compliance incidents including performing investigation, reporting and escalation and the monitoring of the implementation of remedial actions.
• Training and communication of compliance policies and procedures.
• Effective compliance program assessment per agreed metrics by Group Compliance. Quality and clarity of issues and risk reporting.
• Maintain consistent local compliance policies and procedures which are aligned with Group Compliance policies and guidelines.
• Implement a risk based local assurance and monitoring programme which is expressly designed to assess compliance with AIA Group as well as local regulatory standards.

Engagement with Business Units collaborators to ensure compliance risk is embedded into business decision

• Coordinate AML Committee (including first line and second line people) with regular meeting as an engagement platform to discuss various tasks and improvements in company AML program.
• Enhance engagement with business units to provide advice and solutions to lead compliance and regulatory risks in areas acting as SME in order to support quality business growth. Maintains relationships with a network of diverse contacts.
• Raises awareness of the business units concerning the three-line of defense risk management model.
• Maintains relationships with a network of diverse contacts
   

Minimum Job Requirements:

• Bachelor’s degree in Accounting, Finance, Information Technology, Law or Business or equivalent with a minimum of 6 years proven working experience in the financial services industry focused on compliance, risk management, legal and/ or internal controls.
• Professional qualification in life insurance, Compliance, Internal Audit, IT Audit or related disciplines is preferred.
• In-depth understanding of the Insurance business is preferred.
• Have hands-on experience to data analytics and data extraction tools.
• Good interpersonal and communication skills and self-motivated.
• Good written and spoken communication skills in English and Chinese.
• Independent and be able to work under pressure.
• Be organized, meticulous with good problem solving skills.
• High level of integrity and take ownership and accountability of results.

Others:

• You are required to acquire relevant licence if your job involves in regulated activities
   

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Fund Performance Analysis

• Conduct quantitative fund analysis to dissect the feature and performance of competitors’ fund products.
• Conduct multi-dimensional fund comparison between AIMHK’s funds and competing funds.
• Work with Group Investment’s Middle Office, AIMHK’s investment teams and AIAHK’s stakeholders to prepare regular and ad hoc fund performance related reports.

Portfolio Modelling & Simulation

• Conduct portfolio modelling, simulation and back-testing to validate and support new product ideas.
• Propose optimal asset and/or regional allocation mix for new fund products based on in-depth quantitative analysis and simulation.

Fund Ranking Modelling

• Manage and maintain an in-house developed Visual Basic fund ranking model.
• Run the fund ranking model on a regular basis and report the ranking results to AIAHK’s ILP team as part of AIMHK’s Type 4 advisory services.

Model Portfolios For ILAS/PLP Customers

• Assist AIAHK’s ILP team with the development and ongoing monitoring of model portfolios for ILAS/PLP customers.
• Conduct in-depth fund style and scenario analysis on funds on AIAHK’s ILAS platform to enhance the performance of model portfolios.

Ad hoc Quantitative Analysis

• Provide ad hoc quantitative analysis on investment fund markets.
• Communicate the findings to fellow colleagues of the Product & Business Development team. 

Stakeholder Management

• Establish good rapport with stakeholders within AIA Group, including AIAHK (e.g. investment, ILP & MPF teams), Group Investment (e.g. GIMO) and AIAIM in Singapore. 
• Provide investment & fund related supports to the MPF and ILAS teams of AIAHK. 

Minimum Job Requirements:

• At least 10 years of experience in quantitative finance or portfolio/fund analysis in fund houses, investment banks or financial institutions.
• Postgraduate qualification in mathematics, statistics, econometrics, actuarial science, or quantitative-related subjects.
• Well-verse in Visual Basic, Bloomberg and Morningstar system.
• Investment-related professional qualification (e.g. CFA, FRM or CIPM).
• In-depth understanding of quantitative dynamics of major asset classes, including equities, bonds and currencies.
• Ability to quantitatively translate investment product ideas into model portfolios and perform portfolio simulation.
• Knowledge of retail financial markets and wealth management products.
• Strong presentation and report-writing skills.
• Good team player with strong coordination skills to work with colleagues from various cultural background.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Roles and Responsibilities:

Workflow Management

Ensure the centre’s environment, traffic, resources and service workflow are smooth and proper.

• Serve as the centre in charge when superior is not around and to oversee the PRC service at Wealth Select Centre on Saturday and Public Holidays.
• Do good traffic control.
• Make good resources' planning.
• Customer enquiries, requests and complaints are handled effectively and efficiently.
• Implement documented procedures, service benchmarks, regulatory requirements, company’s policies and practices.
• Give appropriate advices or approval on customer requests in relation to policy matters with reference to applicable guidelines.
• Resolve complaints escalated from subordinates
• Create good customer experience via seamless workflow and collaboration with working partners.

Staff Training and Mentoring

Act as a trainer and monitor team members’ performance.

• Identify training needs of team members on both hard and soft skills and prepare pertinent training plans.
• Report regularly to superior(s) on team members’ performance.
• Empower team members to work towards Company’s service direction.

Quality Assurance

Ensure quality services are provided to customers and strike for service excellence.

• Uplift service standard, consistency, alignment and flexibility.
• Make market intelligence and benchmarking. Bring in good practices.
• Collect customer feedback and take improvement actions where necessary.
• Update service manuals/guidelines/procedures.
• Conduct investigation for complaint/non-compliant cases and report findings timely.
• Take corrective/remedial action to salvage operations deficiencies/service gaps.
• Initiate and implement service enhancement items to uplift customer experience and operation efficiency.

Report Management

Prepare reports with quality and within timeline.

• Consolidate and analyze data
• Identify areas for improvement and action plans.

Stakeholder Management

Build up close and cordial relationship across teams to facilitate daily operations.

• Mitigate team conflicts and communication problems.
• Maintain harmonious relationship.
• Be responsive to enquiries and requests.
• Balance the interests of different parties.

Advocate of CETP and EODB

Act as an advocate of CETP and EODB to facilitate the development of CETP and EODB in S&O.

• Participate in service enhancement related projects.
• Engage team members in support of CETP and EODB.
• Be a role model to foster the staff proposition “Challenge”, “Empowerment” and “Growth”.

Other Responsibilities

• Perform other responsibilities and duties periodically assigned by superior(s) in order to meet operational and/or other requirements.

Minimum Job Requirements:

• University / College graduate with 4-5 years’ proven experience OR Form Five plus at least 7-8 years’ working experience
• Solid knowledge of life insurance
• Good communication and interpersonal skills
• Service-oriented and self-motivated
• Able to deal with difficult customers
• Positive to changes and challenges
• Proficient in both spoken and written English and Chinese including Mandarin
• You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Support and coordinate the Operational Risk Committee and other relevant management committees
• Partner with risk owners to drive the identification and assessment, management and response, monitoring, and controls of operational risks on key initiatives and projects
• Coordinate with risk owners to conduct risk and control assessment, perform independent operational risk assessment and provide quality assurance on the effectiveness of key controls
• Assist in preparing regular risks reports to ensure key operational risks are appropriately addressed in Risk Committees
• Lead and manage the operational risk incident reporting.  Ensure operational risk incident is well managed and mitigation/preventive actions have been implemented.
• Promote a strong risk awareness and culture through regular communication to staff and distribution channels and delivery of training
• Be a key player of the Outsourcing Committee & Outsourcing  Workgroup to provide advice to local functions on key matters / assessments related to outsourcing arrangement from operational risk perspective and prepare meeting materials and minutes
• Ensure adherence to group and company policies and standards
• Support the implementation of Operational Risk Management Framework and Risk Taxonomy as directed by AIA Group from time to time.
• Support and coordinate the Risk Management & Compliance Certification, Control Environment Assessment, Operational Risk Charge Assessment
• Support relevant reporting in operational risk related systems (e.g. eGRC, TPMS, IRIS).  
• Support the Own Risk and Solvency Assessment (ORSA) process related to Operational Risk and develop tools to quantify the top risks for prioritization
• Support the ESG-related matters from Operational Risk perspective
• Conduct timely and accurate communications to various stakeholders such as internal parties, Group Office, regulators, auditors, etc

Minimum Job Requirements:

• A Bachelor degree in Business Management/ Economics/ Finance and Accounting.
• At least 8 years of Risk Management/ Internal Audit/ Compliance experiences in life insurance/ financial industries. Candidates with more experience will be considered as Principal (Senior Manager Level).
• Knowledge of insurance business operations.
• Work independently and be able to lead/facilitate projects and business initiative.
• Critical thinking and ability of influencing
• Multi-tasking ability and problem-solving ability
• Excellent communication skills, both verbal and written.
• Be a good team player.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Actuarial Valuation: Support to manage the IFRS 17 financial reporting on a regular basis, ensure detailed analysis on the movements in key financials and identify the underlying key drivers for the financial results; Support to manage the auditor engagement for regular reporting
• Financial Management: Support to prepare the annual budget exercise, perform regular forecast on financial KPIs, highlight the risks and opportunities as part of financial management for meeting Group’s financial objectives; Assess the impacts from assumption changes to facilitate the decisions
• Governance & Controls: Ensure best practice for process & controls, process being clearly documented audit trail of actuarial valuations including data, models, assumptions and analysis to support the delivery of high-quality financial results and analysis
• Ad-hoc Analysis: Perform the ad-hoc analysis, deep-dive analysis or impact assessment to reveal the financial implications; Identify areas on improving the efficiency and optimizing the reporting process through process enhancement and automation

Minimum Job Requirements:

• University / College graduate in Actuarial Science or related disciplines
• Minimum 4 years of relevant experience
• Good progress in Actuarial professional examination
• Knowledge in insurance products and IFRS 4 / IFRS 17 will be an asset
• Ability to investigate complex technical issues and communicate the findings and implications
• Proficiency in Actuarial Software – Prophet, especially Prophet ALS is a plus
• Sound knowledge in IFRS 17-related actuarial and accounting system, e.g. SAS sub-ledger is a plus
• Good command of written and spoken English and Chinese
• Proficient in MS Office and data analysis techniques is essential

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

• Act as communication subject matter expert, to develop and implement internal and external communication strategy and message house that promote Propositions to various stakeholders, including employees, distribution partners, customers, media, industry bodies.
• Formulate key messages for Proposition goals and align with other stakeholders to ensure all important messages are effectively communicated.
• Develop C-suite messaging for key proposition launch communications, internal and external events, including syndication with stakeholders and logistic preparations to ensure compelling stories are delivered.
• Work closely with Marketing function including Corporate Communications team to ensure implementation of various PR initiatives as planned to promote Propositions and consistent messaging across all channels
• Lead the development and rollout of employee communications for Proposition function

Minimum Job Requirements:

• Degree holder, preferably Major in Communications, Journalism, Public Relations or related disciplines.  
• Minimum 10 years of relevant working experience in communication or public relations agencies, with focus on financial service sector.  Experience with a fast-faced, matrix organization a must
• Experience in support c-suite and top management messaging
• Good understanding of insurance industry, including its products, services and regulatory environment.
• Excellent written and verbal communication skills in Chinese and English languages with track record of writing corporate materials and content.
• Possesses a strategic, analytical, innovative and highly motivated mindset
• Committed to teamwork and the pursuit of excellence.
• Ability to work collaboratively with a wide range of stakeholders, under tight deadlines
• Excellent in PowerPoint and Computer literate in MS office, Excel

Others:

You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Operation Management

Ensure smooth operations at service counters.

• Assign duties, leaves and shifts properly.
• Ensure entry proof verification, pending follow-up, document verification and payment are well managed.
• Ensure customer enquiries, requests and complaints are handled effectively and efficiently.
• Ensure proper servicing environment for customers.
• Ensure the centre’s traffic is effectively controlled.
• Ensure mobile service is properly managed.
• Ensure team’s operations are in compliance with the documented procedures, service benchmarks, regulatory requirements, company’s policies and practices.
• Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements.
• Give appropriate advices or approval on customer requests in relation to policy matters with reference to applicable guidelines.
• Review team’s workflow as well as operating systems regularly to ensure effectiveness in daily operations.
• Conduct investigation for complaint/non-complaint cases and report findings timely.
• Work across teams to provide one stop, one resolution services to customers.

People Management

Monitor team members’ performance, enhance their competencies and engagement.

• Ensure proper training and coaching are given to team members.
• Assign tasks according to competencies and monitor performance.
• Empower and develop team members through sharing, training, mentoring, coaching and counseling.
• Create opportunities and motivate team members to enhance competencies and performance.
• Coach and mentor high performers/potential talent in order to develop successors.
• Review performance with team members regularly through one-to-one or team meetings.
• Address and resolve team members’’ conflicts and grievances.
• Lead team to work Company’s service direction and culture.
• Build up close and cordial relationship across teams to facilitate daily operations.

Quality Assurance

Ensure service quality with continuous improvement.

• Ensure service standard, consistency, alignment and flexibility to accommodate customer’s needs.
• Make market intelligence and benchmark to ensure our services are competitive in the market.
• Collect customer feedback and take improvement actions where necessary.
• Review and update service manuals/guidelines regularly and where needed.
• Initiate and implement service enhancement items to uplift customer experience and operation efficiency

Resources Planning

Well plan resources and make flexible arrangement to meet business needs.

• Plan roster in advance and ensure proper manpower arrangement.
• Review resources regularly to ensure sufficient manpower and facilities.
• Identify gaps and find ways to remedy the situation.

Report Management

Ensure quality reports are produced.

• Ensure reports are issued with accuracy and within timeframe.
• Analyze report data and findings. Identify areas for improvement. Suggest improvement action plans.

Stakeholder Management

Manage the relationship with internal and external working partners to ensure building of favorable relationship to facilitate task accomplishment.

• Mitigate team conflicts and communication problems.
• Maintain harmonious relationship.
• Be responsive to enquiries and requests.
• Balance the interest of different parties.

Advocate of CETP and EODB

Act as an advocate of CETP and EODB to facilitate the development of CETP and EODB in S&O.

• Participate in service enhancement related projects.
• Engage team members in support of CETP and EODB.
• Be a role model to foster the staff proposition “Challenge”, “Empowerment” and “Growth”.

Other Responsibilities

• Perform other responsibilities and duties periodically assigned by superior(s) in order to meet operational and/or other requirements.

Minimum Job Requirements:

• University / College graduate with 5-7 years’ relevant experience, of which 2 years to be in supervisory /managerial positions.
• Solid knowledge of life insurance.
• Good communication and interpersonal skills.
• Training and counseling skills.
• Service-oriented and self-motivated.
• Able to deal with difficult customers.
• Positive to changes and challenges.
• Decisive and flexible.
• Proficient in both spoken and written English and Chinese including Mandarin.

Others:

• You are required to obtain relevant license if your job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Roles and Responsibilities:

General Management

• Support the Team Lead to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs
• Support the Team Lead for planning, executing and monitoring the effectiveness of marketing communications and content in achieving desired benefit
• Work with stakeholders of different functions to promote and integrate customer feedback loop framework
• Capture & analyze data insights to understand customer voice and expectations and come up with resolutions
• Ensure best in class customer feedback loop management and platform business performance monitoring and reporting
• Ensure all marketing communications materials and content are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation for tracking platform marketing and communications effectiveness and drive actional insights

Responsible for the following with regards to the Platform Marketing and Communications and Customer Feedback Loop Management:

Platform Marketing and Communications

• Support AIA+ Business Lead to drive AIA+ platform marketing and communications:
  • Responsible for all AIA+ platform marketing content and go-to-market communications
  • Coordination with internal and external stakeholders and alignment on ongoing tone of voice, app personality and relevant communications
  • Channel management, communications and training to key channel players including agency/ call centre/ partnership distributions for new initiatives launch
  • Sales kit and communications development and implementation such as agency memo/ educational video/ user guide etc
• Expedite content marketing with insights, intelligence and third-party data and segmentation strategy to enable the execution of integrated marketing programs and deliver marketing communications including campaigns/ events/ seminars etc
• Collaborate with CXD/ TDA and relevant parties to co-design the end-to-end customer journey and copywriting
• Coordinate with relevant internal and external stakeholders to determine award strategy and promote AIA+ 

Customer Feedback Loop Management

• Customer feedback close loop management and coordination, production escalation, service level management
• Defines the tone of voice and app personality.  Conducts regular reviews and adjustments to stay relevant with the real situation
• Conduct relevant market research and customer survey to understand voice of customers and drive insights for customer engagement and experience journey optimization

Digital Engagement

• Liaise with relevant BUs to build digital capabilities to support customer nurturing and ECM
• Institutionalize customer segment led and personalized digital engagement and marketing campaigns
• Collaborate with distribution channel to support omni-channel strategy
• Enable potential digital engagement touchpoints across company (including internal and external touchpoints)

Minimum Job Requirements:

• A Bachelor degree in Business, post graduate degree is a plus
• At least 8+ years of working experience in Insurance, healthcare and Financial industry.
• Experiences in driving and executing platform marketing and communications and manage customer feedback loop management in sizable in Insurance/ Financial Institution.
• Strong strategic analysis and project/program management skills
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

IFRS 9 & 17 financial analyses and methodology review

• Consolidate, review and analyze the Group’s IFRS 9 & 17 balance sheet, income statement and disclosure notes.

• Support the preparation of relevant Group’s IFRS 9 & 17 reports, board materials, external disclosure materials etc.

• Support the review on IFRS accounting policy and methodology.

• Support the initiatives to enhance IFRS analytics and forecasting capability.

• Provide support to local business units and proactively work with local business units on IFRS analytics related matters.

Results announcement

• Provide support to the Group’s external financial result announcement process.

• Collect, interpret and review financial information and data

• Produce financial reports related to quarterly results announcement

• Analyze and summarize financial and operational information to support and drive business forward

• Support development of financial information models and database

• Coordinate logistics and prepare materials for management meetings and presentations

Minimum Job Requirements:

• Degree/Master holder in actuarial science / finance / accounting or other business disciplines

• Qualified Actuary / Accountant, or good progress in actuarial professional examination

• Strong understanding of financial reports and insurance business

• Experience with publicly traded company is preferred

• Team player, driven, self-motivated, flexible and enjoy challenges

• Strong problem solving and analytical skills

• Strong communication (verbal, written, graphic) and presentation skills; fluent in spoken and written Chinese is preferred

• Proficiency with the Microsoft Word, Excel and PowerPoint

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

General Management

• Support the Team Lead to translate business objectives and challenges into concrete and tangible business solutions that manages business functions to align with platform strategy, roadmap and pre-defined KPIs
• Support the Team Lead for planning, executing and monitoring the effectiveness of technical applications in achieving desired benefit
• Work with stakeholders of different functions to manage delivery prioritization and customer journey excellence
• Capture & analyze data insights to understand customers’ needs and expectations and come up with resolutions
• Ensure best in class delivery and application management and platform business performance monitoring and reporting
• Ensure all applications/ features/ functionalities available on AIA+ are comply with regulated activities and obtained the relevant licenses and fulfilled the licensing requirements
• Develop and prepare relevant reporting and management presentation platform effectiveness and service level management
• Responsible for the following with regards to the CX Journey Excellence and Delivery Management:

​CX Journey Excellence

• Work closely with CXD/ TDA and relevant parties to co-design vertical and horizontal end-to-end customer journey excellence
• Liaise with data analytics to drive actionable insights for journey excellence development and applications features enhancement
• Work closely with TDA, cross functional units and technical vendors to adopt agile delivery approach to drive digital engagement journey​

Delivery Management

• Support AIA+ Business Lead to drive AIA+ delivery management. Provide support on all AIA+ features management and enables PPO delivery prioritization with the business agreed framework
• Support the applications development/ deployment and delivery coordination including user UAT, L&C, production escalation, service level management, customer experience and key features reporting
• Platform strategic governance and roadmap management
• Implementation management including solution execution and coordinate user UAT with business functions, regulatory and non-regulatory clearance etc
• Conducts regular pre and post implementation reviews and make adjustments to stay relevant with the real situation
• Assist in App business performance reporting and monitoring including KPI co-design with business functions, KPI reviews and reporting to Exco/SteerCo communication

Minimum Job Requirements:

• A Bachelor degree in Business/ Computer Science, post graduate degree is a plus
• At least 6+ years of working experience in Insurance, healthcare and Financial industry
• Has experience in driving and executing applications/ data management projects implementation and managing large scale change initiatives delivery; local or regional
• Has worked in various business function within an Insurance / Financial institution in execution
• Strong strategic analysis and project/program management skills
• Comfortable managing conflict, handling tough negotiations & using both to get to optimum resolutions
• Proficient in English and Chinese written and presentation skills
• Ability to deliver results by leveraging resources within and outside the organization

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Investment Strategy:

• Build and maintain quantitative models to identify investment opportunity and forecast investment trends.
• Conduct macro investment research and formulate tactical asset allocation strategies and tactics for multi-asset products.

Fund-of-funds Portfolio Management

• Daily portfolio management across fund-of-funds portfolios on AIAHK’s MPF, ORSO and ILAS platforms.
• Deliver outperformance against benchmark and peer group median
• Ensure portfolios are in compliance with relevant regulations and internal guidelines.
• Monitor HKD exposure and manage FX hedge across portfolios.
• Assist trade execution on fund-of-funds portfolios, post-trading and portfolio monitoring.
• Provide monthly portfolio commentaries

Funds Monitoring and Evaluation:

Conduct quantitative and qualitative fund evaluation to:

• Identify and select well-performing funds for AIMHK managed multi-manager products to enhance investment performance.
• Select and recommend best-in-class funds for AIAHK’s MPF, ORSO and ILAS products.
• Assess ESG metrics of the funds  

Support Product Development

• Identify appropriate investment opportunities according to the investment policy and objectives.
• Conduct fund manager search to support new product
• Liaise with fund managers to develop new funds

Stakeholder Management:

• Establish good rapport with stakeholders within AIA Group, including AIAHK (e.g. ILAS & MPF teams), Group Investment (e.g. TAA & External Managers teams) and AIAIM in Singapore. 
• Provide investment & fund related supports to the investment, MPF and ILAS teams of AIAHK. 

Ad Hoc Projects:

• Enhance existing investment operational flow and controls
• Enhance hedging arrangement

Minimum Job Requirements:

• Experience in managing public funds for reputation financial institutions.
• Minimum 8 years of experience in investment research, quantitative finance and/or asset management. Candidates with more years of experience will be considered as Associate Director level.
• Postgraduate qualification in Finance, Economics or quantitative-related subjects.
• Investment-related professional qualification (e.g. CFA, FRM or CAIA).
• Holders of SFC license 1, 4 or 9.
• In-depth understanding of market dynamics of major asset classes, including equities, bonds and currencies.
• Ability to quantitatively/qualitatively translate economic situation, financial market development, asset valuation and price momentum into investment strategies & recommendations.
• Knowledge of retail financial markets and wealth management products.
• Strong presentation and report-writing skills.
• Good team player with strong coordination and project management skills to work with colleagues from various cultural background and different departments.

Others:

• You are preferred to obtain the license of Securities and Futures Commission (SFC)  (Paper 1) or any licenses if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Develop, manage and strengthen the overall relationship with some of AIA’s key vendors to enhance value to AIA over and above existing contractual commitments. 
• Drive increased levels of performance from key vendors
• Identify and lead continuous performance improvements with demonstrable business and/or financial value and benefits.
• Develop and lead the implementation of service improvement plans.
• Encourage and drive innovation opportunities which will create incremental business value – e.g. cost reduction, income generation.
• Reduce risk exposure through issue resolution and proactive identification/mitigation of risks.
• Accountability for developing and managing formal Governance structures and meetings including escalation processes.
• Develop vendor performance reporting (e.g. dashboards) to share with key stakeholders.
• Development of measurement mechanisms and communication plans to demonstrate the value add of the role.
• Roll out of best practice methodology to AIA country Technology teams where needed.
• Identification and leadership of cost reduction opportunities where they may exist.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.