Total 3 field engineer job vacancies in wan chai hong kong island

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, we are looking for an Application Support Engineer who can assist one of our clients - a leading investment bank.

Responsibilities:

The role involves mix of production support (70%) and business analysis (20-30%). In this capacity, you will be required to do functional and technical analysis of business needs, support internal clients, troubleshoot, and diagnose functional and technical issues in the production environment.

• Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system
• Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirement.
• Conduct system Quality Assurance Testing and assist in User Acceptance Test. Perform production deployment and system upgrade
• Analyze business requirement and provide support & solution
• Assist in project rollout and communicate timelines to business stakeholders.  
• Management and tracking of daily production problems and user requests, ensure effective and timely resolution and communications to the client. Regular interaction with business users, development teams, infrastructure teams on system related issues and enhancement requests.
• Maintain high availability of systems by continuously monitoring operation and performance.
• Coordinate with IT Security and Infrastructure team to build and maintain the platform
• Follow ITIL Application Support methodology to carry out incident and system change management procedures.
• Participate in support roster. Shift duty, weekend and holiday work as per requirements.

Competencies Required:

• Degree in IT/Computer Science with minimum 5 years of experience in Application Support
• Experience in web-based application, web analytics and data security
• Hands on experience on SQL.
• Hands on experiences on Excel / VBA and Java.
• Hands on experiences on Linux and Windows OS.
• Good command of both English and Mandarin (must)
• Process automation with Python and Shell scripting (not a must, but a plus)
• Exposure to system monitoring tools like Dynatrace and Geneos
• Self-learner, diligent, dependable and result driven team player.
• Working experience on fast paced environment is an added advantage.
• Good communication and interpersonal skills.
• Excellent problem-solving skill.

• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

On behalf of our client - iCON Business Systems:

Company Overview

Founded in 1989, iCON Business Systems Ltd. is a distinguished and reputable IT solutions provider in Hong Kong, Macau and China. Highly regarded as an innovative technology enabler, we owns and develop our unique and distinctive leading-edge technology and skillsets in infrastructure operation, automation and management solutions. Most importantly, we have attained a high level of technical skill sophistication certified by global ICT technology vendors to help corporate and enterprise customers to achieve their Digital Transformation. Committed to Total Customer Satisfaction, we focus on providing and offering leading-edge and best-of-Breed Cloud and On-Premise IT technologies to major IT users in commercial, financial and government sector. We have strong partnership with a great variety of global IT vendors. The company is now looking for aggressive, mature and self-motivated individuals who wish to develop their career in the IT Industry to join us for the following position: 

What you’ll be doing?

• Reports to Technical Manager
• Be assigned to complete technical tasks including Project implementation, maintenance, and support
• Meets a lot of opportunities of acquiring and being certified with AI-Embedded technologies across all on-premise and Cloud platform
• Learns the knowledge of Compute infra revamped by AI technologies
• Provides professional services on planning and design of solutions, deployment, and integration services to fulfill customer's Requirements
• Be responsible for proposal writing, solution presentation, and preparing project documentation

Who are we looking for?

• Diploma or Degree holder  in IT or related disciplines
• Attains At least FIVE YEARS of technical experience and solid skillset in compute infra or Cloud platform such as SAN storage, backup/recovery, and DR solutions 
• With SAN Storage, VMware, and HCI Solution certification are advantageous
• Be capable of effective communication with different customers
• Be Willing to learn and be aggressive
• Can work independently
• Be self-motivated with clear company and self objectives
• LOVE IT
• Senior System Engineer with similar experience and skillset will be considered

QMAS /  ASMTP / TTPS Visa are Welcome.

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as

• 15 days of annual leave
• 5 Day Work per Week
• Year-end Discretionary Bonus
• Sponsorship for Training & Certification
• Overtime Compensation
• Bank Holidays
• Medical Insurance
• Mobile Network Sponsorship
• Career Development Prospect

We offer comprehensive remuneration and benefits, and excellent career opportunities to the right candidates. Interested parties please state clearly the position you are applying to with reference no. if any in the subject line and email us a full resume with CURRENT & EXPECTED SALARY.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.

On behalf of our client - iCON Business Systems:

Company Overview

Founded in 1989, iCON Business Systems Ltd. is a distinguished and reputable IT solutions provider in Hong Kong, Macau and China. Highly regarded as an innovative technology enabler, we owns and develop our unique and distinctive leading-edge technology and skillsets in infrastructure operation, automation and management solutions. Most importantly, we have attained a high level of technical skill sophistication certified by global ICT technology vendors to help corporate and enterprise customers to achieve their Digital Transformation. Committed to Total Customer Satisfaction, we focus on providing and offering leading-edge and best-of-Breed Cloud and On-Premise IT technologies to major IT users in commercial, financial and government sector. We have strong partnership with a great variety of global IT vendors. The company is now looking for aggressive, mature and self-motivated individuals who wish to develop their career in the IT Industry to join us for the following position: 

What you’ll be doing?

• Reports to Technical Manager
• Be assigned to complete pre-sales tasks including attending customer meetings, conducting solution or product presentations to customers,  solution architecture design,  BOM generation and providing support and assistance to salesmen to fulfill customer requirements and win the sales deals and etc.
• Meets a lot of opportunities of acquiring and being certified with AI-Embedded technologies across all on-premise and Cloud platform
• Learns the knowledge of Compute infra revamped by AI technologies
• Be responsible for proposal writing, solution presentation, and preparing project documentation

Who are we looking for?

• Diploma or Degree holder  in IT or related disciplines
• Attains At least FIVE YEARS of technical experience and solid skillset in compute infra or Cloud platform such as SAN storage, backup/recovery, and DR solutions 
• With SAN Storage, VMware, and HCI Solution certification are advantageous
• Be capable of effective communication with different customers
• Be Willing to learn and be aggressive
• Can work independently
• Be self-motivated with clear company and self objectives
• LOVE IT
• Senior System Engineer with similar experience and skillset will be considered

QMAS /  ASMTP / TTPS Visa are Welcome.

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as

• 15 days of annual leave
• 5 Day Work per Week
• Year-end Discretionary Bonus
• Sponsorship for Training & Certification
• Overtime Compensation
• Bank Holidays
• Medical Insurance
• Mobile Network Sponsorship
• Career Development Prospect

We offer comprehensive remuneration and benefits, and excellent career opportunities to the right candidates. Interested parties please state clearly the position you are applying to with reference no. if any in the subject line and email us a full resume with CURRENT & EXPECTED SALARY.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.