Total 6 it specialist job vacancies in Wan Chai, Hong Kong

APM Monaco is looking for an experienced Assistant IT Service Delivery Manager based in our Hong Kong office. This role is a newly created position and will be reporting to Global IT Director – Infrastructure & Security in Guangzhou.

Responsibilities:

End user IT support in Hong Kong and Monaco office, include but not limited to:

• MacOS computer management & troubleshooting.
• Microsoft Office 365 (email, Teams, etc) and other business-related software tools.
• User account management, creation, delegation, permission, decommission, etc.
• Asset management including computer, iPhone, iPad, AppleTV, etc.
• Network management, mobile phone plan subscription, etc.
• IT devices procurement and provision.
• VIP support for high level management.
• Cooperate with other teams, provide IT values and efforts to achieve business target.

Manage IT related devices & support services for international boutiques.

• Boutique network management and troubleshooting.
• Windows PC & printing.
• Mobile device (iPad, iPhone) management via MDM.
• CCTV & Traffic Count system.
• Spotify & HiFi box.
• Device procurement, provision & delivery when necessary.
• Communicate with Area Manager/Store Manager for retail business needs, provide IT values accordingly.

Backend maintenance and supply vendor management.

• Regular visit to datacenter (located in Hong Kong) for maintenance & troubleshooting.
• Act as primary contact person for IT product & service vendor in HK: datacenter, networking, hardware & software services, etc.

Technical Skillset:

• Apple ecosystem, iOS, iPad OS, Apple TV, iCloud and especially MacOS. Be master of operation and troubleshooting.
• Microsoft enterprise technologies, AD domain, AAD, Microsoft 365.
• Networking technologies, LAN, Wireless LAN, WAN.

• Good understanding of Virtualisation technologies, VMWare and Cloud services.

Other Requirements:

• 7-10 years of relevant experience
• Good communication skills and enthusiasm for IT support service.
• Coordination, cooperation and team working ability.
• Native in Cantonese and fluent in English. French will be a plus.
• Flexibility to be on shift and support boutiques across different time zones.

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.

• Growth Opportunities: We support your professional development.

• Collaborative Culture: Teamwork and open communication.

• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

Don't wait to join APM Monaco! Click on APPLY NOW!

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently have 36 brands in our portfolio with sales in over 20 countries and our products can be found in retail stores in the US, Europe and Asia. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. Our headquarters are located in Helsinki, Finland and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are hiring a talented individual to join our team in Hong Kong to be in charge of product design and sourcing. You will be reporting directly to our Managing Director.

You will be responsible for developing consumer goods products across multiple brands and product categories (e.g. apparel and accessories, home decor, and textiles). This role is unique as it encompasses all aspects of the supply chain, from conception to product manufacturing, including design, marketing materials, and financial targets.

Your responsibilities will include:

• Performing market research to determine the products to be developed.
• Ensuring design decisions effectively combine beauty, functionality, and production efficiency.
• Identifying potential manufacturers in Europe and establishing relationships to ensure the highest quality products for our brands.
• Negotiating pricing and terms with suppliers.
• Managing the product sourcing process from initial request to final delivery, including sample approvals and quality control.
• Ensuring the products are trade compliant with the US regulations.
• Working closely with photographers, videographers and copywriters to create marketing materials.
• Being in daily contact with a 100+ strong network of entrepreneurs, craftsmen, designers, quality control specialists, logistics experts, and regulatory advisors.

We are looking for someone who:

• Has a great taste in branding and all things visual.
• Is incredibly smart and resourceful.
• Has excellent organizational skills and thrives in a fast-paced environment.
• Is fluent in English.

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently have 36 brands in our portfolio with sales in over 20 countries and our products can be found in retail stores in the US, Europe and Asia. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. Our headquarters are located in Helsinki, Finland and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are seeking a dynamic and skilled individual to join our team in Hong Kong. You will play a vital role in shaping the online presence of our brands and their reputation.

Your responsibilities will include:

• Managing and optimizing our e-commerce websites (including on-site SEO).
• Listing our products on various marketplace platforms. 
• Publication of articles about our brands by 3rd parties.
• Scheduling social media posts for our brands. 
• Launching META ad campaigns.
• Managing part-time freelancers handling various tasks regarding our ecommerce businesses (customer enquiries, order fulfillment, stock update e.g.).

We are looking for someone who:

• Is detail-oriented with a strong focus on accuracy.
• Has a strong understanding of e-commerce platforms, tools, and best practices.
• Is fluent in English.

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Manage day to day Virtual Asset and Fiat Settlements. Support optimisation and execution of reconciliation process and ensure all regulatory requirements are met.

• Assist in daily reconciliation process of bank, settlement system and blockchain
• Perform investigation in trade details/confirmation/settlement discrepancies and related outstanding issues
• Identify open risks, escalation and resolution
• Work closely with technology and traders on identifying optimisation of the reconciliation process
• Support trade booking, matching and reconciliation
• Identify and drive process improvements to enhance operational workflow and reduce operational risk
• Contribute to system development and ad-hoc projects

Compliance

• Support various company products’ fund transfer by ensuring the guidelines of Anti-Money Laundering/ Combating the Financing of Terrorism (AML/CFT) measures are followed thoroughly
• Ensure all processing transactions are complied with regulatory requirements in a timely manner and effectively implemented, mitigate the adverse effects of criminal economic activity and promote integrity and stability in financial markets.
• Assist in ways to reduce manual workload of all activities

• Bachelor Degree in Business, Accounting, Finance or related disciplines
• Passionate in driving and delivering changes
• High level of attention to detail and ability to identify errors and proactively seek ways to improve
• A good team player with excellent organizational skills
• Strong computer and numeric skills
• Good command of both verbal and written in English is required, Cantonese and Putonghua preferrable

About OSL

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. 

OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.

• Oversee and ensure the integrity of financial records across all levels, from transaction entries to comprehensive financial reporting.
• Lead the timely preparation and delivery of monthly financial and management reports, providing strategic insights to senior management.
• Collaborate with cross-functional teams to uphold data integrity, drive operational efficiency, and implement best practices in financial processes.
• Manage bank statement reconciliations and cash flow monitoring to ensure seamless financial operations and optimize liquidity.
• Coordinate with external auditors for annual audits and other engagements, ensuring compliance and accuracy in financial reporting.

• Bachelor’s degree in Accounting, Finance, or a related field; Master’s degree or additional certifications (e.g., CPA) preferred.
• Minimum of 7 years of experience in accounting or financial reporting, with exposure to the crypto or fintech industry is a bonus.
• CPA designation is preferred, demonstrating commitment to professional excellence.
• Proven experience with Big 4 audit and taxation in the EU and Singapore is a considerable advantage.
• Proficient in NetSuite or comparable accounting systems, with a strong ability to leverage technology for financial management.
• Exceptional analytical skills with a keen attention to detail and a track record of delivering high-quality financial insights.
• Outstanding communication and leadership skills, with the ability to influence and collaborate effectively across teams.
• Demonstrated ability to work independently and lead teams in a dynamic, fast-paced environment.

About OSL

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. 

OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.

We are seeking a dynamic Client Solutions Specialist to join our team. As part of the Product organization, you will work closely with our clients to design tailored solutions that meet the needs of both our standard and custody as-a-service clients. As an evangelist of our portfolio of services and capabilities, you will serve as a key liaison between our clients and both frontline and back-office teams, playing a critical role in shaping the client experience, driving solution conversations, and contributing to new product development. This role is integral to ensuring market intelligence informs our product roadmap, enhancing our solutions to meet client needs. A successful candidate typically has three or more years of experience in a technology consulting or similar Solutions Specialist role. 

Key Responsibilities 

Client Solutioning 

• Focus on leveraging our current capabilities to address client needs while maintaining a strategic vision for the bigger picture, ensuring that solutions remain aligned with both immediate and future capabilities 

• Identify standard solutions that align with common client needs and enable the sales team to effectively promote these solutions to standard clients. 

• Develop customized solutions for complex and custody-as-a-service clients to address their unique and specific business needs. 

• Collaborate with internal teams to design end-to-end solutions that fully capture the custodian value proposition, providing guidance on technology solutions and ensuring client requirements are communicated to relevant internal teams for the development of tailored risk, compliance, and legal frameworks. 

• Validate and promote new product offerings to existing clients by highlighting how they align with and enhance their existing capabilities and strategic roadmap. 

Presales, Scoping, Services Development 

• Lead presales activities for complex solutions, including client presentations, requirements gathering, solution demonstrations, preparation of solution proposals and response to client requests. 
• Collaborate with sales teams to articulate the value proposition and benefits of our offerings for complex solutions. 

• Collaborate with the product team to validate custom scope requirements, cost estimates, and sizing, ensuring they are integrated into the deal review process. 

• Produce clear handover documents and/or statements of work to the implementation team, ensuring seamless operationalization of the setup. 

Enterprise Solutioning 

• Drive discovery engagements for our custody-as-a-service product segment as part of the professional services team, focusing on identifying use cases and gathering detailed requirements. 

• Create functional deliverables that align with client needs and clearly define the scope of implementation and resourcing required in a statement of work. 

• Provide clarity and structure throughout the discovery process, ensuring a smooth transition from discovery to implementation. 

Asset and Framework Development 

• Design and build reusable assets, playbooks, and frameworks to create a consistent and repeatable client engagement experience. 

• Provide input on best practices and methodologies to streamline the solution design and product management processes. 

Market Intelligence and Input into Product Roadmap 

• Contribute to the go-to-market strategy for new products, ensuring that solution blueprints are aligned with market demands and business requirements. 

• Provide feedback and insights from client engagements to inform product development and enhance the platform’s capabilities. 

• Act as a liaison between clients, sales, RM, and the product team to refine features and prioritize development efforts. 

• Collaborate with Product Marketing to develop market-relevant sales enablement materials for existing products. 

Key Qualifications 

• Proven experience in technology consulting, solutions architecture, or a similar client-facing technical role. 

• Demonstrate understanding of the web3 ecosystem, custody, infrastructure-as-a-service models, and similar financial technology platforms. 

• Excellent communication and presentation skills, with the ability to translate complex technical concepts into business terms. 

• Experience in designing and delivering scalable solutions that go beyond technology, encompassing a holistic approach that integrates client requirements across all aspects of the solution. 

• Demonstrated ability to develop frameworks, playbooks, and reusable assets to drive repeatable success. 

• Ability to gather, analyze, and present market intelligence to influence strategic decision-making. 

• Knowledge of APIs to support technical integration discussions. 
• Ability to effectively communicate in English and Mandarin. Proficiency in additional Asian languages (e.g., Japanese, Korean) is a plus.

Preferred Qualifications 

• Previous experience in consulting, financial services or fintech industry. 

• Hands-on experience with blockchain, custody platforms, SaaS, infrastructure services, or related technologies. 

• Familiarity with presales methodologies and enterprise solutioning. 

Personal Attributes 

• Strong problem-solving skills and a proactive mindset. 

• Strong stakeholder management skills, with the ability to navigate and manage change effectively, ensuring alignment and buy-in across diverse groups. 

• Ability to challenge the status quo and develop creative approaches to solve complex problems. 

• Ability to work effectively in a cross-functional environment. 

• Adept at managing multiple priorities and driving results in a fast-paced setting. 

• Private health care
• Flexible bank holidays (can chose whether to work on bank holidays and use the leave elsewhere in the year)
• CPF contributions - Pension plan
• ESOP Plan
• Training & Development budget
• Work From Home - Flexible hours
• 30 days annual leave plus bank holidays

Reporting to: 

Head of Client Solutions