Total 13 it support executive job vacancies in Hong Kong

APM Monaco is looking for an experienced Assistant IT Service Delivery Manager based in our Hong Kong office. This role is a newly created position and will be reporting to Global IT Director – Infrastructure & Security in Guangzhou.

Responsibilities:

End user IT support in Hong Kong and Monaco office, include but not limited to:

• MacOS computer management & troubleshooting.
• Microsoft Office 365 (email, Teams, etc) and other business-related software tools.
• User account management, creation, delegation, permission, decommission, etc.
• Asset management including computer, iPhone, iPad, AppleTV, etc.
• Network management, mobile phone plan subscription, etc.
• IT devices procurement and provision.
• VIP support for high level management.
• Cooperate with other teams, provide IT values and efforts to achieve business target.

Manage IT related devices & support services for international boutiques.

• Boutique network management and troubleshooting.
• Windows PC & printing.
• Mobile device (iPad, iPhone) management via MDM.
• CCTV & Traffic Count system.
• Spotify & HiFi box.
• Device procurement, provision & delivery when necessary.
• Communicate with Area Manager/Store Manager for retail business needs, provide IT values accordingly.

Backend maintenance and supply vendor management.

• Regular visit to datacenter (located in Hong Kong) for maintenance & troubleshooting.
• Act as primary contact person for IT product & service vendor in HK: datacenter, networking, hardware & software services, etc.

Technical Skillset:

• Apple ecosystem, iOS, iPad OS, Apple TV, iCloud and especially MacOS. Be master of operation and troubleshooting.
• Microsoft enterprise technologies, AD domain, AAD, Microsoft 365.
• Networking technologies, LAN, Wireless LAN, WAN.

• Good understanding of Virtualisation technologies, VMWare and Cloud services.

Other Requirements:

• 7-10 years of relevant experience
• Good communication skills and enthusiasm for IT support service.
• Coordination, cooperation and team working ability.
• Native in Cantonese and fluent in English. French will be a plus.
• Flexibility to be on shift and support boutiques across different time zones.

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.

• Growth Opportunities: We support your professional development.

• Collaborative Culture: Teamwork and open communication.

• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

Don't wait to join APM Monaco! Click on APPLY NOW!

About the Role

As a Customer & Technical Support Specialist at Looking Glass, you will be a critical part of our Customer Experience & Product teams, providing exceptional daily & technical support to our customers. You will be responsible for troubleshooting issues - from the most basic to complex issues, routing tickets to the right teams, resolving incidents directly, and ensuring customer satisfaction.

Founded in 2014, Looking Glass is headquartered in Brooklyn, NY with additional operations in Hong Kong. We are committed to helping the world’s biggest brands, organizations, and millions of individual 3D creators around the world complete their journey into the holographic future. Our displays can be found on the desks of tens of thousands of creators around the world and our customers include the likes of Pixar, Nvidia, Disney, and LVMH.

Today, Looking Glass is committed to helping the world’s biggest brands, organizations, and millions of individual 3D creators around the world complete their journey into the holographic future.

Our ideal candidate is first and foremost customer and community centric and has the technical acumen to understand and respond to incoming inquiries.

This position is full-time and will be based in Hong Kong. This role will sit between our Customer Experience and Product team. 

Why we need you

We have the best customers and community, and our company is going to succeed or fail based on the experience they have with our products — from the minute they hear about our brand to when they receive their units and start creating holograms. When customers experience a challenge, they’ll come to us expecting us to make it right. That’s where you come in. When our customers encounter difficulties, whether it’s a missing shipment or a question about how to use their Looking Glass, you’ll help them get back on track. You’ll ask great questions, notice emerging patterns, write excellent bug reports, and figure out how to describe complicated things in really simple steps. While they may start frustrated or confused, you’ll leave our customers warmly supported and glowing with delight.

Here's what you'll be doing

• Taking care of our customers. You’re going to teach people about Looking Glass and you’ll answer questions and resolve challenges related to the most simple - shipments, returns - to the more complex - how do I even use the Looking Glass? You’ll pride yourself on your empathy, patience, and creative problem-solving skills. Our customers will rave to their friends about the outstanding customer service you provide. You’ll start by communicating with customers through email via our help desk, Discord and in some very exceptional situations may expand to a Zoom call to troubleshoot something quick. We’ll give you access to a huge knowledge base of answers and ideas, and you’ll draw on that resource and your own fantastic people-skills to provide a great response to each customer who reaches out. You’ll also help to build out our knowledge base with the acumen of using AI to help you work smarter 
• Learning. You’ll learn about our company, our product, and our customers. You’ll learn and use a number of tools, too, including HelpScout, Notion, and Discord. 
• Noticing what we can do better. In between customer interactions, you’ll notice patterns across our customer service team and come up with ideas about what we can do to improve.

Main responsibilities

• General & technical support: 
• Provide timely and effective technical support to customers via various channels (email, live chat)
• Troubleshoot and resolve complex technical issues related to installation, configuration, and usage of our products.
• Diagnose and resolve technical issues, and write accurate bug reports to our software and product teams.
• Incident Management: 
• Manage and prioritize incident tickets according to severity and impact
• Escalate critical issues to appropriate teams as needed
• Document incident resolution processes and add necessary tickets to knowledge base articles

You need these qualifications

• You are located in Hong Kong.
• You care about people, and you love finding solutions to customer challenges.
• You have a four-year degree or equivalent experience.
• You’re excellent at written communication and have provided support by email, chat or community forum with a proven track record to go with that.
• You have 2+ years of experience providing customer service in writing or over the phone.
• You have experience with ticketing systems like Zendesk, Freshdesk or HelpScout or similar for customer correspondence.
• You’re adept at asking good questions to clearly understand customer needs and narrow down possible solutions.
• You are comfortable using a computer and are experienced with a variety of software applications. You’re comfortable with email, documents, and spreadsheets and have used a ticketing system like HelpScout. You may be a savvy user of ecommerce, financial, shipping or warranty systems.

It would be nice if...

• You have experience working from home with geographically distributed teams
• You are personally passionate about what Looking Glass is building
• You’re experienced with one or more 3D software programs like Blender, C4D, Unreal or Unity. If not, you can learn with us!
• You are a creative & a creator yourself.

• Group medical insurance (including coverage for spouse and children)
• Dental and other medical allowance
• Study allowance
• 13th-month pay
• 15 days paid annual leave days per year
• 18 days of public and company holidays per year
• 5 days work week
• Flexible working hours
• Stock options

This role enhances brand awareness and engagement for StashAway in Hong Kong. As a Marketing Executive, you will lead marketing projects ) in an effort to strengthen our brand and business in HK. You will develop and implement strategies that align with Hong Kong and the group's company goals.

The ideal candidate is passionate about investing, thrives on audience engagement whether on webpage, email, social media or in events. This role requires a self-starter who is keen to bring creative ideas to the table and build compelling campaigns that drive action.

Responsibilities

• Brand & Marketing campaigns: Collaborate with regional and local colleagues to develop and execute brand and marketing campaigns for HK.
• Event Management and Promotion: Plan and execute in-person events and webinars, coordinating promotional campaigns and on-the-ground processes to maximize attendance and brand/product consideration.
• Partnership Strategy and Execution: Develop and manage partnerships with ecosystem partners, affiliates, and influencers to expand StashAway's reach and consideration.
• Social Media Oversight: Manage StashAway HK's social media platforms, crafting engaging content in collaboration with designers and copywriters to boost brand awareness and audience engagement.
• Performance Analysis and Reporting: Measure and report on the success of events and partnerships, using key metrics to optimize future strategies and initiatives.
• Content Maintenance and Updates: Assist in updating and maintaining website content to ensure accuracy and relevance.
• Cross-Department Collaboration: Work closely with cross-functional teams to ensure alignment of marketing initiatives with broader business objectives and goals.
• Marketing Strategy: Participate and contribute to the broader brand and marketing development as needed to achieve Hong Kong’s objectives.

Key Results

• Brand Visibility: Improved brand awareness and recall in Hong Kong, demonstrated by increased website traffic, brand search volume and time on site .
• Lead Generation: Increased  sign-ups and conversion rates.

• Educational Background: Bachelor’s degree in Business, Finance, Marketing, or a related field.
• Marketing Experience: At least 3 years of marketing experience in B2C industries, such as FinTech, Banking/Financial services, FMCG/Retail, or e-commerce.
• Investment & financial market acumen: Possesses an understanding and curiosity of personal finance, wealth management, investment products, and relevant industry trends.
• Partnership skills: Proven ability and experience to develop and manage partnerships that enhance brand visibility and expand company reach
• Social Media: Experience in managing social media to drive awareness and consideration for the brand.
• Writing Skills: Ability to do short-form and long-form copy in English or Cantonese is strongly preferred.
• Communication and Interpersonal Skills: Excellent ability to communicate and build strong relationships, with proficiency in English, Cantonese, and Mandarin.
• Entrepreneurial Mindset: Results-oriented approach with a proactive attitude towards work.
• Adaptability: Ability to work effectively in a fast-paced, dynamic environment.

Employee financial and physical well-being

• Compensation package: you will receive a competitive total compensation package that includes employee stock options if you are a full-time employee.
• Comprehensive insurance coverage: hospitalisation and surgical insurance which also includes, extensive outpatient coverage such as dental benefits and body checkups.
• Management fee discount: you will receive an employee discount on your asset management fees when you invest with StashAway.
  

Flexible work arrangements and policies

• Work-from-home policy: you may choose to work from home or the office depending on what works best for you and your team.
• Work-from-anywhere policy: you may request to work remotely for up to eight weeks in another country.
• Unlimited paid annual leave: it should be simple for you to decide if you would like to take more or fewer days off. We trust that you are accountable for your work and know best if you need 10 or 30 days of paid annual leave that year.
• Personal work equipment budget: it’s important that you have a workstation that’s optimal for you wherever you are.
  

Learning and development opportunities

• Annual L&D budget: you will be given an annual Learning and Development budget to help you continuously learn in your pursuit of your professional and personal development. You may use the budget for resources and tools that may help you perform better at work.
  

Team bonding budget and initiatives

• Quarterly team bonding budget: we encourage you to socialise with colleagues across job functions, departments, and entities to know them better as individuals beyond what they professionally do.
• Annual off-sites (Nov): each off-site gathers all employees for a full day of company-wide team bonding activities and challenges.

About us

What We Do

StashAway is the faster way to reach your financial goals. As a digital wealth management platform, we design personalised portfolios and monthly investment plans based on your unique characteristics, and manage your portfolio with highly advanced investment strategies.

The company was founded in Singapore in 2016 with the ambition of expanding to other fast-growing Asia Pacific markets since 2018.

StashAway is led by its three founders, Michele Ferrario, former CEO of ZALORA Group; Freddy Lim, former Global Head of Derivatives Strategy of Nomura; and Nino Ulsamer, founder of several technology companies around the world.

Why We Do

We deliver sophisticated, personalized advice at a fraction of the cost of existing, basic solutions. Our advanced technology enables us to deliver to each investor a sophisticated investment strategy that was once only available to institutions and high net-worth individuals.

Traditional investment products charge between 1.25% and 5% in annual fees. At 0.2% to 0.8% in annual management fees, StashAway offers a convenient, digital user experience with personalised portfolios with no minimum balance, no restrictions for withdrawals, and real-person client service. We encourage individuals of all net worths with portfolios of any size to build their wealth.

Who We Are

Supported by prominent advisors, the StashAway team is committed to providing investment advice and client experience of the highest quality. Our team is made up of top-tier developers, designers, fund managers, creatives, and managers with diverse backgrounds from all over the world – currently representing Australia, Belarus, China, Denmark, France, Germany, Hong Kong, India, Indonesia, Italy, Japan, Malaysia, Poland, Russia, Singapore, Sri Lanka, Syria, Thailand, the United Kingdom, the United States, Vietnam, Greece, Lebanon and Zimbabwe.

StashAway has raised US$74M+ from reputed investors like Sequoia Capital India, Eight Roads Ventures and Square Peg.

We write our own rules, and do whatever it takes to build a meaningful product and service. We work hard, don’t cut corners, and love bonding over (lots of) food.

With regards to our culture, we want StashAway to (i) have a rewarding, diverse, radically candid and cooperative growth environment; (ii) where people work hard, take responsibilities and grow as individuals and as a team; (iii) embrace an open-minded meritocracy, and (iv) are ethical and compliant.

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, we are looking for an Application Support Engineer who can assist one of our clients - a leading investment bank.

Responsibilities:

The role involves mix of production support (70%) and business analysis (20-30%). In this capacity, you will be required to do functional and technical analysis of business needs, support internal clients, troubleshoot, and diagnose functional and technical issues in the production environment.

• Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system
• Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirement.
• Conduct system Quality Assurance Testing and assist in User Acceptance Test. Perform production deployment and system upgrade
• Analyze business requirement and provide support & solution
• Assist in project rollout and communicate timelines to business stakeholders.  
• Management and tracking of daily production problems and user requests, ensure effective and timely resolution and communications to the client. Regular interaction with business users, development teams, infrastructure teams on system related issues and enhancement requests.
• Maintain high availability of systems by continuously monitoring operation and performance.
• Coordinate with IT Security and Infrastructure team to build and maintain the platform
• Follow ITIL Application Support methodology to carry out incident and system change management procedures.
• Participate in support roster. Shift duty, weekend and holiday work as per requirements.

Competencies Required:

• Degree in IT/Computer Science with minimum 5 years of experience in Application Support
• Experience in web-based application, web analytics and data security
• Hands on experience on SQL.
• Hands on experiences on Excel / VBA and Java.
• Hands on experiences on Linux and Windows OS.
• Good command of both English and Mandarin (must)
• Process automation with Python and Shell scripting (not a must, but a plus)
• Exposure to system monitoring tools like Dynatrace and Geneos
• Self-learner, diligent, dependable and result driven team player.
• Working experience on fast paced environment is an added advantage.
• Good communication and interpersonal skills.
• Excellent problem-solving skill.

• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

We are actively seeking a highly motivated and experienced professional to join our team as an Institutional Sales Executive, based in Hong Kong. The successful candidate will play a crucial role in identifying opportunities and developing relationships with institutional investors and intermediaries with focus on the OTC digital asset space.

Responsibilities:

Customer Acquisition and Revenue Generation:

• Identify and cultivate prospects, leading to customer acquisition, retention, and revenues aligned with OSL’s Business Plan, with a specific focus on OTC trading.
• Manage all aspects of customer acquisition, including pipeline management, scoping, pitching, and onboarding.
• Lead business meetings and successfully close sales to institutional investors, consistently meeting customer acquisition and desk revenue targets.

Relationship Management:

• Ongoing management of key customer relationships, including account management, key account planning, and seeking opportunities for mutually beneficial interactions.
• Leverage the organization’s relationship with existing institutional accounts by developing and executing proactive, creative, and ongoing contact initiatives.

Collaboration and Strategic Alignment:

• Work seamlessly with other OSL functions, including Onboarding, Compliance, and Marketing, to continually improve acquisition and successful onboarding of new institutional customers.
• Implement strategies to encourage appropriate revenue generation from OSL institutional clients, including mechanisms for cross-selling and up-selling

• Bachelor's degree or above with a background in front office sales/relationship management.
• At least 2 years of financial sales experience, exposure inCryptocurrency or Paymentindustry is a strong advantage.
• Demonstrated history of successfully growing and managing a customer franchise.
• Strong existing relationships with institutional investors and intermediaries, preferably with allocations into digital assets.
• SFC Type 1 license holder is required (Can take exam after joining)
• Understanding of requirements to successfully operate within a regulated institution.
• Experience in, or understanding of, digital asset markets.
• Fluent verbal and written proficiency in English, Mandarin and Cantonese.
• Strong communication, analytical, organizational, and interpersonal skills.
• Ambitious, result-oriented, with a strong initiative and the ability to make independent decisions.
• Ability to align with the values of teamwork, integrity, strive for profitability, and innovation.

About OSL

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. 

OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.

Job Overview:

We are seeking a dedicated and experienced Executive Assistant to provide high-level administrative support in CEO Office. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks efficiently.

Responsibilities:

• Manage executive calendars and schedule meetings and appointments
• Coordinate travel arrangements and prepare detailed itineraries
• Prepare and edit correspondence, communications, presentations, and other documents
• Conduct research and compile data to support executive decision-making
• Handle confidential information with discretion
• Assist in the preparation of reports, budgets, and presentations
• Anticipate the needs of the executives and proactively solve problems
• Liaise with other team members to ensure efficient communication flow
• Perform other administrative tasks as needed

• Proven experience as an Executive Assistant or similar role
• Proficiency in MS Office suite
• Excellent organizational and time-management skills
• Strong written and verbal communication skills
• Ability to multitask and prioritize tasks effectively
• Discretion and confidentiality
• Bachelor's degree in Business Administration or related field preferred
• Fluent in both Chinese and English are preferred

*** Key Summary ***
networking design and technologies across LAN, WAN, Data Centre and Cloud

Proficient in Palo Alto Networks Security Technologies

*** Key Responsibilities ***
Master various network security technologies, and have extensive experience in installing, configuring, managing network security products like Firewalls, Application Security, virtual networking, SD-WAN, Remote Access VPN, SASE, and cloud/virtualization platforms

- Collaborate with the customer’s security and network teams to establish trust and confidence
- Design, plan, document and oversee all aspects of complex network design and implementation projects involving diverse technologies
- Provide comprehensive guidance for developing and modifying security solutions.

Job Descriptions:

• Master various network security technologies, and have extensive experience in installing, configuring, managing network security products like Firewalls, Application Security, virtual networking, SD-WAN, Remote Access VPN, SASE, and cloud/virtualization platforms
• Collaborate with the customer’s security and network teams to establish trust and confidence
• Design, plan, document and oversee all aspects of complex network design and implementation projects involving diverse technologies 
• Provide comprehensive guidance for developing and modifying security solutions.
• Coordinate project schedules and resources with customers, engineers, vendors and third parties to deliver solutions on time
• Manage multiple projects effectively and work calmly under pressure 
• Mentor engineers to enhance their technical skills and improve service delivery
• Investigate, troubleshoot and resolve network and security incidents
• Serve as a point of escalation and assist engineers with projects and security cases
• Manage multiple projects effectively and work calmly under pressure 

*** Key Requirements ***
Must-have
 - 6 years of in-depth work experience in Network Security and Cybersecurity
 - Palo Alto Networks Certified Network Security Engineer
 - Degree holder in IT related disciplines or equivalent
 - Work experience in SI company / vendor / telecom

Good-to-have
 - Strong knowhow in Cisco networking e.g. OSPF, BGP, IPSEC VPN, and QoS

- certifications in Network Security product preferred

Job Specification

• Degree holder in IT related disciplines or equivalent
• Proficient in Palo Alto Networks Security Technologies and other its cybersecurity product solutions
• Minimum of 6 years of relevant in-depth work experience in Network Security and Cybersecurity, such as Network Security Infrastructure, CyberSecurity, SD-WAN, Application Security, Remote Access VPN, and other network related technology solutions.
• In-depth knowledge and experience in networking design and technologies across LAN, WAN, Data Centre and Cloud, particularly AWS and Azure. Familiarity with various networking vendors and their technologies, including CheckPoint, Palo Alto Networks, Fortinet, Cisco.
• Holder certifications in Network Security product such as PCNSE (Palo Alto Networks Certified Network Security Engineer) and relevant Cybersecurity certificates such as CISSP, CISA, CISM or CEH etc. is advantage
• Strong understanding of general Cisco networking e.g. OSPF, BGP, IPSEC VPN, and QoS
• Experience with common deployment patterns, including infrastructure solutions to support secure and resilient multi-site applications, and secure single and multi-tenanted virtual environments.
• Leadership skills and experience in engaging technical and business personnel to reach consensus on solutions across a broad group of stakeholders.
• Strong problem solving, analytical, interpersonal and communication skills in both written and verbal English and Cantonese 
• Candidates with more experience will be considered as the position of Senior Security Consultant

Health Insurance, Performance bonus, Birthday leave, Marriage leave, training sponsorship, Minimum 14 days of Annual Leave.

***Benefits***
 - Health Insurance,
 - Performance bonus
 - Birthday leave
 - Marriage leave
 - Training sponsorship
 - Annual body check

We are seeking a highly motivated and experienced Partnership Development Executive to join our dynamic team. This role will focus on building and nurturing strategic relationships with brokerage firms, specifically promoting our Omnibus products.

Key Responsibilities:

• Develop and execute strategic partnership initiatives with brokerage firms to drive the adoption of OSL's Omnibus products.
• Cultivate and maintain strong relationships with key stakeholders in the financial services industry to identify and capitalize on business opportunities.
• Conduct market analysis to understand industry trends and client needs, allowing for tailored presentations and solutions.
• Collaborate with internal teams to ensure seamless integration and delivery of products, enhancing the client experience.
• Provide ongoing support and training to partners to maximize product utilization and satisfaction.
• Monitor competitive landscape and market developments to inform strategic decisions and maintain a competitive edge.

• A minimum of 3-4 years of experience in enterprise sales or business development, preferably within the financial services sector.
• Proven track record in establishing and nurturing relationships with brokerage firms or similar entities.
• Strong understanding of financial products and services, with specific knowledge of Omnibus products being advantageous.
• Excellent communication and negotiation skills, with fluency in both Mandarin and English.
• Ability to manage multiple projects and client relationships in a fast-paced environment.
• Bachelor’s degree in Finance, Business, or a related field is preferred.

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. 

OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.

On behalf of our client - iCON Business Systems:

Company Overview

Founded in 1989, iCON Business Systems Ltd. is a distinguished and reputable IT solutions provider in Hong Kong, Macau and China. Highly regarded as an innovative technology enabler, we owns and develop our unique and distinctive leading-edge technology and skillsets in infrastructure operation, automation and management solutions. Most importantly, we have attained a high level of technical skill sophistication certified by global ICT technology vendors to help corporate and enterprise customers to achieve their Digital Transformation. Committed to Total Customer Satisfaction, we focus on providing and offering leading-edge and best-of-Breed Cloud and On-Premise IT technologies to major IT users in commercial, financial and government sector. We have strong partnership with a great variety of global IT vendors. The company is now looking for aggressive, mature and self-motivated individuals who wish to develop their career in the IT Industry to join us for the following position: 

What you’ll be doing?

• Selling and promoting our world famous CLOUD platform technologies, DevOps/K8S and AI solutions to corporate and enterprise clients
• Prospecting new customers, develop sales activities and achieve personal sales target
• Teaming up with Technical Consultants to design and offer best-fit solutions to customers
• Providing effective account management and after-sales services to customers
• Assisting to organize and participating in marketing events to develop new business opportunities
• Reporting to Sales Director

Who are we looking for?

• Diploma or Degree holder in business, IT or related disciplines of Tertiary Education
• Attaining Minimum 2 years solid IT sales experiences in enterprises or mid-market customers is preferred
• Good communication skill, fluent in Chinese and English
• Being aggressive, good problem-solving skills, and presentation skills
• Being Able to work independently and according to schedule
• Good knowledge of IT products and services
• Strong self-motivation and commitment to achieve sales target
• Candidate with less experience will be considered for the post of Sales Executive

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as
 

• 15 days of annual leave
• 5 day work week
• Bank Holidays
• Year-end Discretionary Bonus
• Medical Insurance
• Mobile Network Sponsorship
• Career Development Prospect

Working Hour:

• Monday - Friday, 9:00am - 6:00pm

We offer comprehensive remuneration and benefits, on-going on-the-job trainings and excellent career opportunities to the right candidates. Interested parties please state clearly the position you are applying to with reference no. if any in the subject line and email us a full resume with CURRENT & EXPECTED SALARY.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the role

We are looking for a candidate who is responsible and detailed minded with preferably 1-2 years experience in SME / commercial banking. In this role, you would work closely with Manager, Client Coverage / Vice President, Business Development to promote the trade finance solutions, assist in client onboarding with performing KYC/ AML due diligence as well as having close collaboration with different departments for customer onboarding. Aside from that, providing support to senior management as in reporting and managing the customer portfolio is expected.

What you need to do

• Assisting Manager, Client Coverage / Vice President, Business Development in customer onboarding from product introduction, credit approval and compliance due diligence, to loan agreement execution and credit limit activation
• Continuous support of customer enquiries
• On-going monitoring of customers’ credit position
• Assisting in building pipeline and driving loan book growth
• Support senior management for reporting, pipeline management as well as ad-doc tasks assigned

• Bachelor Degree in Business, Finance, Banking or related field is preferred
• Preferably 1-2 years’ experience in SME / Commercial Banking for customer onboarding
• Responsible and detail-minded in handling customers’ enquiries and internal documentation
• Fluent in English, Mandarin and Cantonese

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

On behalf of our client - ShareCRM. They are looking for Marketing Executive and details as below:

ShareCRM is the global leader in connected CRM where data can be shared across people, systems, and external businesses to achieve modern customer-centric collaboration. Our one-cloud architecture creates seamless business flow between sales, service, and marketing use cases enabled by a powerful platform and AI layer. ShareCRM has over 1,000 employees worldwide serving numerous small businesses and 6000+ enterprise class customers. ShareCRM’s lead investors include IDG Capital, Northern Light Venture Capital, and Kingdee International. ShareCRM is a global late-stage pre-IPO company building its newly formed North America business as part of a broader global expansion initiative.

Your Responsibilities:

• Plan and execute marketing campaigns (co-operate with partners) to enhance the company's brand awareness and product visibility.
• Manage the company's social media platforms, interact with customers and collect market feedback.
• Collect and analyze market data to assist in formulating effective marketing strategies.
• Participate in customer relationship management to improve customer loyalty.
• Support the company's marketing, public relations and other related tasks. Take responsibility for SQL (Sales Qualified Leads).

What We Expect From You:

• A university degree, majoring in marketing or related disciplines.
• Two to three years of relevant work experience, familiar with direct sales and customer relationship management.
• Good market analysis and data statistics skills.
• Excellent communication and coordination abilities, being good at collaborating with customers and cross-functional teams.
• Familiar with social media marketing and digital promotion tools.
• Fluent in Cantonese and English, with good Chinese writing skills.

What We Offer You:

• Competitive salary and year-end bonus.
• Strong career development opportunities and training support.
• Medical insurance and other welfare allowances.
• Flexible work arrangements for a good work-life balance.

Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team.

As the Customer Operations and IT Networks Engineer, you will be responsible for maintaining and optimising our IT infrastructure and ensuring seamless operations across customer networks. You will collaborate closely with both our operations team and clients to troubleshoot any issues, enhance system performance, and ensure the reliable delivery of our services. A strong technical background, especially in computer networking, combined with excellent customer service skills is essential for this role.

Responsibilities

• Monitor and maintain IT infrastructure, ensuring all systems are functioning smoothly.
• Provide technical support and troubleshooting for internal and client network issues.
• Collaborate with the Customer Operations team to solve technical problems encountered by clients.
• Work with Customer Operations to deploy, maintain and troubleshoot Kody equipment in customer's sites.
• Implement network configurations, maintenance routines, and system upgrades to optimise performance.
• Conduct regular network assessment and security audits to anticipate potential issues.
• Document processes, system configurations, and any issues encountered during operations.
• Assist in training clients on system functionalities and performance optimisation.

• Proven experience as a Network Engineer or in a related technical role.
• Strong understanding of network infrastructure and protocols (TCP/IP, DHCP, DNS, Wifi radios, etc.).
• Experience with network security practices and monitoring tools.
• Proficiency in configuring and maintaining servers and network systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong verbal and written communication skills to effectively liaise with clients and team members.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Fluent speaking in: Cantonese, Mandarin and English

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.

• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

The best of both worlds.  That is what a position with Infopro Digital offers you.  We are first a global company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 18 countries.  Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.   

Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York.  Working at Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference.   

Risk Global portfolio of businesses include Central Banking, Chartis Research, Risk.net and Waters Technology.  Through our proprietary information platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers.  In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities.  

Our people are passionate about delivering the best possible outcome for the customers and markets we serve.  We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things.  We are collaborative and move fast, with our people developing new skills even faster. Thanks to our global reach and international locations, we celebrate and expect diverse perspectives, and we believe these add to the richness of our business.  We are committed to an inclusive workplace where everyone can be themselves.  We also realize everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work-life balance.   

OVERVIEW OF THE ROLE  

The Infopro Digital Business Exec position is a team-oriented, quota carrying role that will focus on revenue generation for the Global Financial Market brands, specifically selling our Risk.Net, FX Markets and Waters Technology products to clients globally. This   role will sell enterprise access to our subscriptions and memberships to new clients, whilst working alongside the Account Management team to ensure clients buy our full suite of products.   The Business Development Manager will work with an entrepreneurial mindset that demonstrates drive, initiative, energy and a sense of urgency.  

You will work closely with senior leadership and cross-functional teams to develop strategic initiatives that support the company’s objectives in the financial services industry. You will be expected to leverage your expertise and networks to generate leads, close high-value deals, and expand the company's footprint in key global markets. 

KEY TASKS AND RESPONSIBILITIES  

• Strategic Planning: Collaborate with internal teams to develop and execute a strategic business development plan that aligns with the company's goals and targets in the global financial market. 
• Sales and Negotiation: Lead the sales process from lead generation to contract negotiations, ensuring the successful closure of deals. This includes conducting presentations, proposals, and product demonstrations tailored to the needs of financial institutions 
• Revenue Generation: Meet or exceed sales targets and KPIs, driving revenue growth through new customer acquisition and existing client expansion 
• Market Expansion: Identify and pursue new business opportunities across global financial markets, focusing on investment banks, asset managers, hedge funds, fintech firms, and other financial institutions. 
• Cross-Functional Collaboration: Work closely with other departments, including marketing, legal, compliance, and operations, to ensure smooth execution of contracts, onboarding, and service delivery. 
• Networking and Industry Events: Represent the company at global financial conferences, networking events, and trade shows. Establish a presence in key industry forums to build brand recognition and attract new business. 
• Reporting and Analytics: Regularly report on business development progress, sales pipeline, and market insights to senior leadership. Use CRM and other tools to track and manage sales activity and opportunities. 

KEY COMPETENCIES:  

• Negotiation Skills: Ability to navigate complex discussions, find win-win solutions and negotiate terms that support both short term and long-term business objectives.  
• Market Knowledge: A comprehensive understanding of the market and the full GFM product suit.  
• Communication Skills: Ability to articulate effectively and efficiently in front of C-Suit level prospects and clients.  
• Adaptability, Resilience and Self-Motivation: Front line sales is a tough role, this person must have the ability to keep going and have the required self-motivation to put in the hard yards to ensure success. 
• Excellent Time Management: Must have the ability to spin a lot of plates. Having various ongoing deals in play at any one time whilst not losing sight of any next step.  
• Goal Oriented: Must be motivated by sales targets and consistently striving to meet or exceed them. 
• Tech Savvy: Being proficient with Customer Relationship Management (CRM) systems to track interactions, follow-ups, and progress on leads. 

• A minimum of 1-3 years of successful proactive business development, sales, marketing, or lead generation/enablement experience 
• Bachelor’s degree preferred 
• Experience selling business to business (B2B) with a track record of overachieving sales goals 
• Must live within commutable distance of our London office and commit to being in at least 3 days a week 
• An understanding of financial concepts and principles as they relate to clients’ needs is a strong plus 
• Additional language is a bonus, but not a requirement

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• In addition to a competitive salary, we offer a number of benefits, including:
• Pension
• Employees’ Compensation
• Life Assurance
• Medical Insurance
• 20 days annual leave
• Maternity leave (14 weeks with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Paternity leave (5 days with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Compassionate Leave
• Employee Referral Scheme
• Rental Reimbursement Scheme

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. 

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

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