Total 2 Manager it technician job vacancies in central hong kong island

APM Monaco is looking for an experienced Assistant IT Service Delivery Manager based in our Hong Kong office. This role is a newly created position and will be reporting to Global IT Director – Infrastructure & Security in Guangzhou.

Responsibilities:

End user IT support in Hong Kong and Monaco office, include but not limited to:

• MacOS computer management & troubleshooting.
• Microsoft Office 365 (email, Teams, etc) and other business-related software tools.
• User account management, creation, delegation, permission, decommission, etc.
• Asset management including computer, iPhone, iPad, AppleTV, etc.
• Network management, mobile phone plan subscription, etc.
• IT devices procurement and provision.
• VIP support for high level management.
• Cooperate with other teams, provide IT values and efforts to achieve business target.

Manage IT related devices & support services for international boutiques.

• Boutique network management and troubleshooting.
• Windows PC & printing.
• Mobile device (iPad, iPhone) management via MDM.
• CCTV & Traffic Count system.
• Spotify & HiFi box.
• Device procurement, provision & delivery when necessary.
• Communicate with Area Manager/Store Manager for retail business needs, provide IT values accordingly.

Backend maintenance and supply vendor management.

• Regular visit to datacenter (located in Hong Kong) for maintenance & troubleshooting.
• Act as primary contact person for IT product & service vendor in HK: datacenter, networking, hardware & software services, etc.

Technical Skillset:

• Apple ecosystem, iOS, iPad OS, Apple TV, iCloud and especially MacOS. Be master of operation and troubleshooting.
• Microsoft enterprise technologies, AD domain, AAD, Microsoft 365.
• Networking technologies, LAN, Wireless LAN, WAN.

• Good understanding of Virtualisation technologies, VMWare and Cloud services.

Other Requirements:

• 7-10 years of relevant experience
• Good communication skills and enthusiasm for IT support service.
• Coordination, cooperation and team working ability.
• Native in Cantonese and fluent in English. French will be a plus.
• Flexibility to be on shift and support boutiques across different time zones.

Why Join APM?

• Global, Dynamic Team: Diverse and energetic workforce.

• Growth Opportunities: We support your professional development.

• Collaborative Culture: Teamwork and open communication.

• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.

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Our client a Commercial bank is looking to hire Project Manager – IT Application

Responsibilities:

• Manage/ Lead treasury, trading and financial / regulatory reporting projects to sustain continuous business growth, new financial products of the Bank
• Identifies and handles project and program dependencies. Lead projects that involve multiple stakeholders, ensuring project charters, integrated project plans, resource and contingency plans are prioritized and documented and that risk management processes are in place
• Co-ordinate with all stakeholders including both business, technology and vendor to support both business and system related project implementation.
• Assist in leading/ driving discussion with project members to resolve any implementation issues from both business and technical area, and drive execution according to the project plan.
• Formulate the overall project plan and schedule to report/ track all the progress.
• Lead all the project committee and steering committee to articulate any issues or potential problems for resolution, including presentation on to C level management.
• Comply with the adoption of the Bank’s best practices on Project Management,     Testing Portfolio Management methodology, Project Financial Management and etc. across the project life cycle.

A) Knowledge, Skill & Attributes

• Abundant Project Management in Financial industry is necessary

• In depth knowledge of financial products, pre-trade and post-trade activities.

• Experience of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Understanding treasury management and behavior of related system, e.g. Murex, Summit
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Able to work under pressure, tight and multiple deadlines.

B) Academic and Professional Qualification

•  Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

•  Minimum 5-6 years solid experience in product support, project management, preferably gained from banking sector.

• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage.
•   Prior experience in system conversion and business integration project is a definite advantage.