Total 5 operations engineer job vacancies in 100 How Ming Street, Kowloon, Hong Kong

Manage day to day Virtual Asset and Fiat Settlements. Support optimisation and execution of reconciliation process and ensure all regulatory requirements are met.

• Assist in daily reconciliation process of bank, settlement system and blockchain
• Perform investigation in trade details/confirmation/settlement discrepancies and related outstanding issues
• Identify open risks, escalation and resolution
• Work closely with technology and traders on identifying optimisation of the reconciliation process
• Support trade booking, matching and reconciliation
• Identify and drive process improvements to enhance operational workflow and reduce operational risk
• Contribute to system development and ad-hoc projects

Compliance

• Support various company products’ fund transfer by ensuring the guidelines of Anti-Money Laundering/ Combating the Financing of Terrorism (AML/CFT) measures are followed thoroughly
• Ensure all processing transactions are complied with regulatory requirements in a timely manner and effectively implemented, mitigate the adverse effects of criminal economic activity and promote integrity and stability in financial markets.
• Assist in ways to reduce manual workload of all activities

• Bachelor Degree in Business, Accounting, Finance or related disciplines
• Passionate in driving and delivering changes
• High level of attention to detail and ability to identify errors and proactively seek ways to improve
• A good team player with excellent organizational skills
• Strong computer and numeric skills
• Good command of both verbal and written in English is required, Cantonese and Putonghua preferrable

About OSL

Backed by Asia’s leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world’s first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions. 

OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL’s secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.

As the digital asset industry continues to evolve, so does OSL. OSL’s simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

For this position, we are looking for an Application Support Engineer who can assist one of our clients - a leading investment bank.

Responsibilities:

The role involves mix of production support (70%) and business analysis (20-30%). In this capacity, you will be required to do functional and technical analysis of business needs, support internal clients, troubleshoot, and diagnose functional and technical issues in the production environment.

• Conduct functional and technical support on Research Website, CRM, Research workflow & distribution system
• Work closely with vendor and global development & application support teams to ensure smooth delivery of functional and technical requirement.
• Conduct system Quality Assurance Testing and assist in User Acceptance Test. Perform production deployment and system upgrade
• Analyze business requirement and provide support & solution
• Assist in project rollout and communicate timelines to business stakeholders.  
• Management and tracking of daily production problems and user requests, ensure effective and timely resolution and communications to the client. Regular interaction with business users, development teams, infrastructure teams on system related issues and enhancement requests.
• Maintain high availability of systems by continuously monitoring operation and performance.
• Coordinate with IT Security and Infrastructure team to build and maintain the platform
• Follow ITIL Application Support methodology to carry out incident and system change management procedures.
• Participate in support roster. Shift duty, weekend and holiday work as per requirements.

Competencies Required:

• Degree in IT/Computer Science with minimum 5 years of experience in Application Support
• Experience in web-based application, web analytics and data security
• Hands on experience on SQL.
• Hands on experiences on Excel / VBA and Java.
• Hands on experiences on Linux and Windows OS.
• Good command of both English and Mandarin (must)
• Process automation with Python and Shell scripting (not a must, but a plus)
• Exposure to system monitoring tools like Dynatrace and Geneos
• Self-learner, diligent, dependable and result driven team player.
• Working experience on fast paced environment is an added advantage.
• Good communication and interpersonal skills.
• Excellent problem-solving skill.

• Regular team buildings
• 18 leave days / Year
• Health Insurance
• Annual bonus
• Working hours: from 9am to 6pm, Monday to Friday
• E-learning and certifications paths

On behalf of our client - iCON Business Systems:

Company Overview

Founded in 1989, iCON Business Systems Ltd. is a distinguished and reputable IT solutions provider in Hong Kong, Macau and China. Highly regarded as an innovative technology enabler, we owns and develop our unique and distinctive leading-edge technology and skillsets in infrastructure operation, automation and management solutions. Most importantly, we have attained a high level of technical skill sophistication certified by global ICT technology vendors to help corporate and enterprise customers to achieve their Digital Transformation. Committed to Total Customer Satisfaction, we focus on providing and offering leading-edge and best-of-Breed Cloud and On-Premise IT technologies to major IT users in commercial, financial and government sector. We have strong partnership with a great variety of global IT vendors. The company is now looking for aggressive, mature and self-motivated individuals who wish to develop their career in the IT Industry to join us for the following position: 

What you’ll be doing?

• Reports to Technical Manager
• Be assigned to complete pre-sales tasks including attending customer meetings, conducting solution or product presentations to customers,  solution architecture design,  BOM generation and providing support and assistance to salesmen to fulfill customer requirements and win the sales deals and etc.
• Meets a lot of opportunities of acquiring and being certified with AI-Embedded technologies across all on-premise and Cloud platform
• Learns the knowledge of Compute infra revamped by AI technologies
• Be responsible for proposal writing, solution presentation, and preparing project documentation

Who are we looking for?

• Diploma or Degree holder  in IT or related disciplines
• Attains At least FIVE YEARS of technical experience and solid skillset in compute infra or Cloud platform such as SAN storage, backup/recovery, and DR solutions 
• With SAN Storage, VMware, and HCI Solution certification are advantageous
• Be capable of effective communication with different customers
• Be Willing to learn and be aggressive
• Can work independently
• Be self-motivated with clear company and self objectives
• LOVE IT
• Senior System Engineer with similar experience and skillset will be considered

QMAS /  ASMTP / TTPS Visa are Welcome.

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as

• 15 days of annual leave
• 5 Day Work per Week
• Year-end Discretionary Bonus
• Sponsorship for Training & Certification
• Overtime Compensation
• Bank Holidays
• Medical Insurance
• Mobile Network Sponsorship
• Career Development Prospect

We offer comprehensive remuneration and benefits, and excellent career opportunities to the right candidates. Interested parties please state clearly the position you are applying to with reference no. if any in the subject line and email us a full resume with CURRENT & EXPECTED SALARY.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.

On behalf of our client - iCON Business Systems:

Company Overview

Founded in 1989, iCON Business Systems Ltd. is a distinguished and reputable IT solutions provider in Hong Kong, Macau and China. Highly regarded as an innovative technology enabler, we owns and develop our unique and distinctive leading-edge technology and skillsets in infrastructure operation, automation and management solutions. Most importantly, we have attained a high level of technical skill sophistication certified by global ICT technology vendors to help corporate and enterprise customers to achieve their Digital Transformation. Committed to Total Customer Satisfaction, we focus on providing and offering leading-edge and best-of-Breed Cloud and On-Premise IT technologies to major IT users in commercial, financial and government sector. We have strong partnership with a great variety of global IT vendors. The company is now looking for aggressive, mature and self-motivated individuals who wish to develop their career in the IT Industry to join us for the following position: 

What you’ll be doing?

• Reports to Technical Manager
• Be assigned to complete technical tasks including Project implementation, maintenance, and support
• Meets a lot of opportunities of acquiring and being certified with AI-Embedded technologies across all on-premise and Cloud platform
• Learns the knowledge of Compute infra revamped by AI technologies
• Provides professional services on planning and design of solutions, deployment, and integration services to fulfill customer's Requirements
• Be responsible for proposal writing, solution presentation, and preparing project documentation

Who are we looking for?

• Diploma or Degree holder  in IT or related disciplines
• Attains At least FIVE YEARS of technical experience and solid skillset in compute infra or Cloud platform such as SAN storage, backup/recovery, and DR solutions 
• With SAN Storage, VMware, and HCI Solution certification are advantageous
• Be capable of effective communication with different customers
• Be Willing to learn and be aggressive
• Can work independently
• Be self-motivated with clear company and self objectives
• LOVE IT
• Senior System Engineer with similar experience and skillset will be considered

QMAS /  ASMTP / TTPS Visa are Welcome.

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as

• 15 days of annual leave
• 5 Day Work per Week
• Year-end Discretionary Bonus
• Sponsorship for Training & Certification
• Overtime Compensation
• Bank Holidays
• Medical Insurance
• Mobile Network Sponsorship
• Career Development Prospect

We offer comprehensive remuneration and benefits, and excellent career opportunities to the right candidates. Interested parties please state clearly the position you are applying to with reference no. if any in the subject line and email us a full resume with CURRENT & EXPECTED SALARY.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.

Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team.

As the Customer Operations and IT Networks Engineer, you will be responsible for maintaining and optimising our IT infrastructure and ensuring seamless operations across customer networks. You will collaborate closely with both our operations team and clients to troubleshoot any issues, enhance system performance, and ensure the reliable delivery of our services. A strong technical background, especially in computer networking, combined with excellent customer service skills is essential for this role.

Responsibilities

• Monitor and maintain IT infrastructure, ensuring all systems are functioning smoothly.
• Provide technical support and troubleshooting for internal and client network issues.
• Collaborate with the Customer Operations team to solve technical problems encountered by clients.
• Work with Customer Operations to deploy, maintain and troubleshoot Kody equipment in customer's sites.
• Implement network configurations, maintenance routines, and system upgrades to optimise performance.
• Conduct regular network assessment and security audits to anticipate potential issues.
• Document processes, system configurations, and any issues encountered during operations.
• Assist in training clients on system functionalities and performance optimisation.

• Proven experience as a Network Engineer or in a related technical role.
• Strong understanding of network infrastructure and protocols (TCP/IP, DHCP, DNS, Wifi radios, etc.).
• Experience with network security practices and monitoring tools.
• Proficiency in configuring and maintaining servers and network systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong verbal and written communication skills to effectively liaise with clients and team members.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Fluent speaking in: Cantonese, Mandarin and English

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.

• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members