Total 4 procurement engineer job vacancies in Kwun Tong District

Technical Support Engineer (APAC)

Based: Shek Tong Tsui, Hong Kong 
Term: Permanent, Full time
Salary: HKD $235,000pa

The Role:

As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries. 

Key responsibilities include:

• Act as focal point for all technical and non-technical enquiries relating to the Focusrite/Novation product lines, E-Store, product registration and software activation in a timely, friendly, problem-solving manner via email, phone and live-chat.
• Recreate end-user setups to replicate issues reported in the field and submit bug reports to the development team.
• Coordinate warranty and non-warranty repair bookings for dealers and customers.
• Represent the Technical Support team and our customer base during the development phase of exciting new products.

Skills and experience required:

• The ability and readiness to work well as part of a team
• Knowledge of audio interfaces, MIDI control, home/studio recording setups and music production
• Experience with Mac OS and Windows systems
• DAW knowledge (e.g. Pro-Tools, Logic, Cubase)
• A polite, patient and helpful phone manner
• Experience dealing with customers
• One weekend working day required per week E.g. Sun-Thurs).
• Fluent in English and Chinese (Mandarin & Cantonese) to a high standard.

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, Health Cash Plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

 

• Responsible for the entire project procurement activities from project planning to implementation of analysis, cost benchmarking, strategic sourcing, scheduling, and supply chain risk mitigation.
• Work closely with internal stakeholders (R&D, marketing, production & project manager) on NPD/improvement projects, to ensure all items are sourced, produced, delivered on time, meet quality standards, and are within budget.
• Ensure compliance with group procurement standards and company policies.
• Liaise with demand/supply planning on purchasing needs for goods, forecast, and schedule the purchases with suppliers to ensure timely delivery & inventory needs.
• Responsible for supplier management; including reviewing all agreements and managing supplier performance and development.
• Cost negotiation with suppliers to meet internal budget and financial expectations to determine the most desirable suppliers.
• Conduct spending and market analysis to provide insight, facilitate quality and cost improvement, and identify new suppliers’ procurement opportunities
• Design and deliver procurement management reports for strategy formulation and drive continuous process improvements
• Propose and implement plans to improve procurement process efficiency
• Lead a small team to organize and manage all daily operations and organize new project development & order fulfillment.

• Bachelor's degree in Procurement, Business Administration or related disciplines

• At least 5 years of relevant managerial experience in sourcing and procurement management. Knowledge of all sorts of packaging materials will be an advantage.
• In-depth knowledge of procurement policies, procedures, and best practices
• Experience in managing a cross-functional team
• Experience in the retail industry is highly preferred
• Good command of written and spoken English and Mandarin
• Good knowledge of manufacturing and project management
• Familiar with D365, SAP, or other ERP systems is a plus
• Proficient in MS office (Excel, Word, Outlook, TEAM)
• Professional certification in CIPS, procurement, or supply chain
• Strong negotiation and problem-solving skills
• Self-motivated, a team player with a positive attitude, high initiative and integrity

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the Role

We are transforming our technology to become more efficient and effective to improve our customers' journey. We are a rapidly growing team looking to hire a Software Engineer. This is a fantastic opportunity to work with various team members on internal projects, deliver technology solutions, and develop and implement project activities to create the next-generation FinTech business.

What you need to do

• Carry out professional coding on business logic, data modelling and API development
• Actively support a quality automatic testing solution for various environments
• Assure product quality in terms of functionality, performance, and usability
• Follow best practices, maintain and support the application services with high stability to sustain business operations

• Higher Diploma or Degree in Computer Science or related disciplines
• Ideally 1 year of experience in commercial software development. Fresh graduates will be considered as Junior Software Engineer.
• Strong command of python with Django frameworks
• Experience with SQL and relational database / REST APIs / SaaS platform and authentication is an advantage
• Sound knowledge with source control like Git, or GitLab
• Familiar with Mac OS, Linux

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

Responsibilities: Responsible for the management of a wide range of purchasing activities include sourcing, PO processing and follow up Ensure supply chain process as order fulfilment, purchasing, logistic arrangement, preparation invoice, delivery note and shipping documents Monitor the stock level with inventory planning and management Follow up with internal project team to review and prioritize the supply based on actual demand and shipment situation Prepare the purchasing and inventory report for management team Manage daily procurement and logistics activities as required Support and handle the delivery of equipment and materials to Customers, ensure equipment and materials are delivered according to the schedule Assist in monitoring and reviewing market conditions, price and delivery trends for project materials, equipment and works Assist in sourcing, evaluating and qualifying of new suppliers, maintain effective partnerships with suppliers and contractors Requirement: Very good at communicating and negotiating, good teamwork Familiar with the procurement process. More than three years of procurement experience is preferred. Fluent in Cantonese, English and Mandarin. Cheerful personality, Highly motivated, responsible, aggressive and sense of speed in operation. Diploma Graduates in Business Management or above Proficient in MS Excel & Word & PowerPoint; Immediate available is preferred. We offer 5-days-work week with excellent career opportunities and remuneration package.  Interested parties, please send Full C.V. provided Date Available, Current and Expected Salary with Ref#. by email to [email protected].