Total 13 Senior Executive product specialist job vacancies in Hong Kong

About BEAME Medical Technology Limited

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer.

Job Duties and Responsibilities

• Create exceptional Google Ads marketing campaigns that boost traffic, generate leads, and accelerate conversions across diverse markets.
• Perform comprehensive research on keywords, audiences, and competitors to shape effective campaign strategies.
• Set up, manage, and fine-tune search ads, PMAX, YouTube, Display, and Discovery campaigns on Google Ads.
• Focus intently on Google Ads best practices to enhance Quality Score and overall campaign effectiveness.
• Implement strategic remarketing tactics to improve conversions and address any gaps in the sales funnel.
• Ensure accurate setup and tracking of conversions for optimization purposes.
• Establish best practices for tracking to measure performance and accurately report attribution.
• Evaluate and report on campaign performance, measuring against objectives like CPA, ROAS, and other key performance indicators.
• Plan and oversee the media buying budget, effectively updating and monitoring expenses.
• Leverage Google Analytics to examine ad and website performance, pinpointing successes and opportunities for enhancement through data insights.
• Work collaboratively with both internal teams and external partners to create high-quality campaign assets.
• Demonstrate outstanding attention to detail, ensuring account cleanliness and compliance with advertising policy guidelines.
• Experience in the medical, health, and wellness sectors is a bonus.
• Knowledge of SEO practices is advantageous.

We are looking for someone with:

• At least 3-5 years of experience in performance marketing sector.
• A demonstrated history of creating successful Google Ads campaigns.
• Strong expertise in keyword research, audience targeting, and competitor analysis.
• Proficient in setting up, managing, and optimizing Google Ads campaigns across a variety of platforms.
• Knowledgeable in remarketing strategies and techniques for conversion optimization.
• Skilled in using Google Analytics to drive insights and refine marketing strategies.
• Excellent communication skills paired with a collaborative spirit.
• Capable of effectively managing budgets and achieving results through data-informed decisions.

*** Key Responsibilities ***

 - Achieve the insurance sales targets by collaboration with the assigned Customer Relationship Managers/branches

 - Drive tactical programs to develop a robust insurance culture on need based financial planning to affluent segments

 - Ensure sales staff are capable to cross-sell various types of insurance products and able to deliver innovative products to our customers

 - Implement the Group’s/Bank’s Compliance policy by managing compliance risk, ensuring adequate compliance resources are in place and training is provided, fostering a compliance culture and optimizing relation with regulators

*** Key Requirements ***

Must-have

 - Minimum 5 years' experience in insurance sales in banking (Sales experience in universal life insurance policy is preferable) 

 - Proficiency in both verbal and written English, Cantonese and Putonghua

 - Customer centric mindset and ability to manage complex interactions effectively

 - HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / ""Attained"" or above) plus relevant work experience

Good-to-have

 - University degree in a related discipline and preferably with relevant qualifications such as CFA, CFP or CFMP

 - Good communication, interpersonal and analytical skills

 - Strong self-motivation and drive to succeed, with ability to work under pressure

 - Shown strong situation awareness, strong desire to learn and able to work in Agile environment

 - Advocate of openness, able to create a cohesive teamwork and inspire others

 - High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

***Key Selling Points***

 - Excellent growth opportunities in career path advancement

 - Working location: to be determined after training

 - Birthday Leave

 - Staff Mortgage upon completion of 6-month probation

 - Medical Insurance

 - Maternity Leave

About Voysey Brands

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

The role

We are excited to welcome a dynamic and talented Sourcing and Product Innovation Executive to join our Hong Kong team! Reporting directly to our Managing Director, this is a unique opportunity to work on creating and developing a diverse range of consumer goods across multiple exciting brands and product categories, including apparel, accessories, home decor, and textiles.

In this role, you will have the chance to manage the entire product lifecycle, from initial concept through to manufacturing, design, marketing, and meeting financial goals. You will play a pivotal role in shaping the future of our brands in the marketplace, working with a passionate and creative team to bring innovative products to life.

Key Responsibilities:

• Conducting market research to discover new product opportunities and trends.
• Making strategic design decisions that balance aesthetics, functionality, and production efficiency.
• Sourcing and fostering relationships with top-tier manufacturers to ensure the highest quality standards for our brands.
• Negotiating competitive prices and terms with suppliers.
• Managing the full product sourcing process, from the initial request to final delivery, including sample approvals and overseeing quality control.
• Ensuring all products comply with US trade regulations and international standards.
• Collaborating closely with photographers, videographers, and copywriters to create engaging marketing materials that showcase our products.
• Engaging daily with a wide network of entrepreneurs, designers, craftsmen, quality control specialists, logistics experts, and regulatory advisors to bring products from concept to reality.

This role offers an exciting opportunity to be at the forefront of our product development process, shaping the future of our brands in the marketplace.

We are looking for someone who:

• Has a great taste in branding and all things visual.
• Is incredibly smart and resourceful.
• Has excellent organizational skills and thrives in a fast-paced environment.
• Has a “can-do” attitude and is highly proactive in their work.
• Is fluent in English

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality
• Visa sponsorship

We are seeking a skilled and experienced Senior Engineer to join our Facility and Admin Department. The ideal candidate will be responsible for overseeing all facilities repair and maintenance activities at our manufacturing sites. The Senior Engineer will play a crucial role in ensuring the smooth and proper operations of our facilities through regular preventive maintenance planning.

Key Responsibilities:

• Accountable for managing all facilities repair and maintenance activities at our manufacturing sites.
• Develop and implement a comprehensive Preventive Maintenance Plan to ensure efficient and uninterrupted operations.
• Coordinate with internal teams and external vendors to execute maintenance tasks effectively and in a timely manner.
• Conduct regular inspections to identify maintenance needs and address them promptly.
• Collaborate with cross-functional teams to optimize facility operations and address any arising issues.
• Maintain accurate records of maintenance activities and ensure compliance with safety regulations.
• Provide technical expertise and guidance on facility-related projects and initiatives.
  

• Bachelor's degree in Engineering or related field.
• Minimum of 3 years of relevant experience in facility maintenance and repair.
• GMP experience is preferred, but not mandatory.
• Proven track record of managing maintenance activities in diverse settings such as shopping malls, factories, pharmaceutical facilities, or property management companies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to work effectively in a team environment and collaborate with multiple stakeholders.
• Certification in facility management or related field is a plus.

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

- Handle insurance claims for different lines of business (e.g. Property & Casualty, CAR, construction EC, Marine, etc.)

- Ensure proper reserving, adjustment and settlement of all claims

- Resolve enquiries from customers, colleagues and business partners

- Work closely with all parties, i.e. loss adjuster and/or solicitor, etc. on daily operations to ensure delivery of quality and professional claims services to the stakeholders

- Other ad hoc support to the team

Must-have

 - Hands-on experience in property & casualty claims handling

 - Knowledgeable in different classes of claims in general insurance

 - Proficient in MS Office, esp. Excel

Good-to-have

 - Passed IIQE Paper 1 & 2 or holder of ANZIIF (Senior Associate) or equivalent

 - A good team player with strong communication and analytical skills

 - Attentive to details and customer-oriented

 - Working location: Quarry Bay

 - Working days: 5 days per week

 - Fixed Working hours: - Mon to Fri: 9 am to 5:30 pm

 - Work from home arrangements:  1 to 2 days per week subject to seasonality

 - Excellent exposure and opportunities in learning/handling different classes of claims

- Medical Insurance (In & outpatient, dental, optical, annual check up)

- Anniversary Leave (Each year on Join Date)

- Birthday Leave

- Family leave after 1st year of service

- Education allowance

- Double Pay

- Discretionary Bonus

About Hex Trust

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

About the job

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster the SRE mindset as part of the software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously deliver new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Our client a Commercial bank is looking to hire is looking to hire Senior IT Infrastructure Specialist

• Design, plan, build and administer client desktop, windows servers, file sharing, mobile device and system management solutions.
• Implement, support and optimize VMware, VDI and Citrix infrastructure. 
• Maintains AD/Domain, Exchange/Lotus Notes, Sharepoint, McAfee Anti-virus, MoveIT, Veeam and Varonis infrastructure
• Implement and review the AD group policy for security enhancement and automation.
• Introduce and implement automated tool to streamline the service request fulfillment.
• Recommend, implement and support other automation and security tools e.g. SCOM.
• Assist to manage the outsource vendors to fulfill the required service level.
• Assist to develop and maintain IT security policy and baseline pertaining to desktop.
• Liaise with external vendors and internal users to provide system solutions.
• Support the Disaster Recovery Site.
• Enforce and execute problem and change management procedures.
• Apply regular security patch non-office hours.
• Perform ad hoc projects as assigned by supervisor.

A) Knowledge, Skill & Attributes

• Solid experience in multi-server network, Lotus Notes/Exchange email and large-scale desktop management
• Familiar with Microsoft Domain/AD, SCCM, SCOM infrastructure.
• Exposure in VMware/Citrix and backup management.
• Good technical, problem solving and project management skill plus vendor management exposure.
• Analytical Thinking & Problem Solving: Analyze problems, develop solutions and options
• Action planning: Develop detailed action plans; project into the future and plan activities in advance; coordinate own/others’ time, resources, workloade
• Teamwork: Share experience and expertise with team members, understand group dynamics
• Communication: Express complex ideas succinctly and persuasively
• Excellent leadership and good command of spoken and written English.

B) Academic and Professional Qualification

• Degree holder in Information Technology or relevant discipline.
• MCSE/MCITP/VCA/VCP certification is preferred
• CISA, CISM, CISSP or other cybersecurity certificate is preferred

C) Training and Relevant Experiences

• Able to facilitate cooperation among team members.
• 1+ agency contractors
• Manage 2 to 4 vendors to perform project implementation and BAU supports
• Collaborate with various stakeholders of BU/SU for project initiation, solution rollout, problem resolution and best practice alignment.

Vita Green Health Product Company Limited, a well-known and respected retail company with over 25 years of success in the health and wellness industry, is seeking a Senior / QC Technician. The ideal candidate will be a dedicated, enthusiastic, and qualified individual who shares the company's values and vision. Vita Green promotes 13 proprietary brands and over 150 products that sell worldwide. With a strong emphasis on integrity, the Senior / QC Technician will play a vital role within the company in ensuring the highest standards of quality control are met.

Responsibilities

We are looking for candidates with great interest in developing their career in quality control discipline to join our laboratory team. You will be participating in the role of conducting a series of microbial testing activities, including preparation of culture media for microbiological testing, deviation and OOS investigation, routine sampling and reporting and other quality control activities. Moreover, you will be contributing to the implementation of corrective and preventive actions in the laboratory.

• the holder of Higher Diploma major in Chemistry, Microbiology, Biology, Biochemistry, Food Science, Life Science or related science disciplines
• having experience in chemical testing.
• a hardworking, initiative, self-motivated fast learner.
• looking for a job with fun and challenges.
• particularly interested in growing yourself in a stable manufacturing environment.
• having less experience, you will be considered as QC Technician.

• A career opportunity with the market leader in health product sector.
• Comprehensive health insurance from your first day at work.
• Casual wear everyday to enjoy your work.
• Free and convenient shuttles from various locations.
• Generous leave policies, including paid annual leave, birthday leave, and other special leaves
• Many opportunities to learn and grow together.
• Rapid growth opportunities for strong performers. 
• Attractive staff purchase discount from your first day at work.
• And more!!!!

 As a Performance Marketing Executive, you will play an important part in leading our hero products to achieve better performance marketing results. You will be responsible for formulating and driving multi-channel digital ad strategies to acquire, influence, or drive customer actions across our digital landscape across different product profiles.
 

From day-to-day, you'll be a...

1. Develop tailored advertising placement strategies based on audience demographics, trends, and brand goals.
2. Leveraging SEM, SEO, social media, and paid media buys with proven impact on brand awareness growth, lead generation and uplift in conversions is essential.
3. Coordinates with internal & external stakeholders to maximize budget efficiency.
4. Monitor and analyze advertising performance metrics to optimize placements and ensure KPI targets.
5. Conduct data analysis and report to work with internal teams in making data-driven decisions, and strategic recommendations and ensure ongoing optimization of campaigns for continuous improvement.
6. Stay updated on emerging advertising technologies to innovate and maintain competitiveness.

If you are…

• Bachelor's degree in marketing, advertising, communications, or related field.
• 1+ year of advertising placement experience, with a digital agency background is welcome.
• Demonstrated success in driving measurable results through advertising strategies.
• Strong understanding of media planning principles and skills.
• Proficiency in digital advertising platforms and analytics tools.
• Analytical mindset, creativity, and ability to manage multiple projects in a fast-paced environment.
• Proactive, self-motivated, and creative team player with a keen business acumen.
• Knowledgeable about market trends and consumer insights, capable of leveraging data to inform advertising strategy.
• Candidates with more experience will be considered as Senior Executive.

Being part of us, you'll enjoy…

• Flexible working hours
• A Career opportunity with the market leader in the health product sector
• Casual wear every day to enjoy your work
• Fun working culture with challenges to learn and grow together
• A career with the market leader in the health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discounts to experience our quality products
• Annual discretionary and performance bonus
• Special leaves including birthday leave, study leave, travel leaves, etc.

And more...

If you are ready to take on a challenging role, unleash your expertise, and contribute to our brand's exceptional growth, we would love to hear from you. Join us in igniting success through innovative performance marketing strategies. Apply now and let's embark on an exciting journey together!

For more information, please visit us at: www.vitagreen.com

We are in search of a dynamic Senior/ Digital Marketing Executive to join our team, in enhancing our capability of digital performance in all digital marketing channels, and social media platforms. You will be a key part of the team to support the coordination and execution of the online marketing campaigns. It is expected the incumbent can explore new digital approaches to reach target customers manage and monitor digital marketing channels, social media platforms, and all other digital touch points, and monitor the digital performance, generating reports for the management team for developing sales-driven digital marketing strategies.
 

From day-to-day, you'll be a...

1. Managing the digital marketing calendar and relevant agency partners to ensure sales goals are achieved.
2. Propose and manage the marketing budget for a digital marketing plan with pre-set KPIs.
3. Reviewing analytical reports and turning data into insights to continuously improve campaign effectiveness.
4. Working with other business functions to create digital assets to drive transactional and advertising revenue through the ongoing optimization of all landing destinations based on an ongoing testing program.
5. Maximizing traffic and conversion through core digital marketing channels such as but not limited to: Paid Search, SEO, Email, Retargeting, and social media.

If you are…

• Bachelor's degree in marketing, communications, or a related field.
• 2+ years of marketing experience, with a passion for digital marketing and a strong desire to work in a creative and hands-on environment.
• With an understanding of ad placement strategies across various digital platforms, stay hungry for the latest digital trends
• Detail-oriented with exceptional organizational skills, capable of managing multiple projects and deadlines simultaneously.
• Creative mindset with the ability to think outside the box and contribute innovative ideas.
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with different stakeholders.
• Experience in a Digital Agency will be highly appreciated.
• Candidates with more experience will be considered as Senior Executive.

Being part of us, you'll enjoy…

• Flexible working hours
• A Career opportunity with the market leader in the health product sector
• Casual wear every day to enjoy your work
• Fun working culture with challenges to learn and grow together
• A career with the market leader in the health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discounts to experience our quality products
• Annual discretionary and performance bonus
• Special leaves including birthday leave, study leave, travel leaves, etc.

And more...

If you are eager to make a difference, drive innovation, and be part of a team that values creativity and excellence, we would love to hear from you. Join us in shaping the future of our brand through strategic digital marketing initiatives. Apply now and let's embark on an exciting journey together!

For more information, please visit us at: www.vitagreen.com

We are in search of a dynamic Senior/ Digital Marketing Executive to join our TEA CHÂTEAU team, in enhancing our capability of digital performance in all digital marketing channels, and social media platforms. You will be a key part of the team to support the coordination and execution of the online marketing campaigns. It is expected the incumbent can explore new digital approaches to reach target customers manage and monitor digital marketing channels, social media platforms, and all other digital touch points, and monitor the digital performance, generating reports for the management team for developing sales-driven digital marketing strategies.
 

From day-to-day, you'll be a...

1. Managing the digital marketing calendar to ensure sales goals on both ONLINE & OFFLINE business are achieved.
2. Propose and manage the marketing budget for a digital marketing plan with pre-set KPIs.
3. Reviewing analytical reports and turning data into insights to continuously improve campaign effectiveness.
4. Working with other business functions to create digital assets to drive transactional and advertising revenue through the ongoing optimization of all landing destinations based on an ongoing testing program.
5. Maximizing traffic and conversion through core digital marketing channels such as but not limited to: Paid Search, SEO, Email, Retargeting, and social media.

If you are…

• Tea lover / foodie;
• Bachelor's degree in marketing, communications, or a related field;
• 2+ years of marketing experience, with a passion for digital marketing and a strong desire to work in a creative and hands-on environment;
• With experience in retail / luxury industry is preferred, with experience in Digital Agency is also welcome;
• With an understanding of ad placement strategies across various digital platforms, stay hungry for the latest digital trends;
• Detail-oriented with exceptional organizational skills, capable of managing multiple projects and deadlines simultaneously;
• Creative mindset with the ability to think outside the box and contribute innovative ideas;
• Excellent communication and interpersonal skills, with the ability to build rapport and maintain strong relationships with different stakeholders;
• Candidates with more experience will be considered as Senior Executives.

Being part of us, you'll enjoy…

• Flexible working hours
• Casual wear every day to enjoy your work
• Fun working culture with challenges to learn and grow together
• Rapid growth opportunities for strong performers
• Attractive staff purchase discounts to experience our quality products
• Annual discretionary and performance bonus
• Special leaves including birthday leave, study leave, travel leaves, etc.

And more...

Join TEA CHÂTEAU's team now to shape the future of our brand. Develop strategies, create captivating content, and optimize campaigns across multiple channels. If you're passionate about tea and making a meaningful impact, apply now to join our dynamic team at TEA CHÂTEAU.

For more information, please visit us at: https://www.teachateau.com/

Seeking for a Senior / QC officer with great interest in developing their career in a stable and sizable, reputable manufacturing company.

At VitaGreen Group, quality management is one of the most important processes, ensuring that both raw materials and finished products maintain the highest standards of quality. If you’re passionate about furthering your career in a robust and respected manufacturing environment, we’d love to hear from you.

From day-to-day, you’ll...

• Assist in arranging sampling & testing for various materials such as starting materials, packaging materials & finished products etc;
• Assist in managing work allocation of frontline QC staff to ensure all QC resources are fully utilized in an effective way;
• Devise and review GMP documents such as various material specifications, SOPs, training materials;
• Review and manage various Batch Production Records, various record forms & test reports;
• Involve in various validation activities, equipment calibration activities and product stability studies;
•  Assist in EM / compressed air and purified water monitoring program
•  Provide and maintain training program for all QC staff with preset schedule;
• Assist in Quality Management System Implementation such OOS investigation, Risk Assessment, Deviation & Incident Investigation Management, Product Quality Complaint & CAPA etc.

• Degree holder in Chemistry, Chinese Medicines, Microbiology, Biochemistry, Pharmaceutical Studies or related disciplines.
• Having at least 3 years’ experience in pharmaceutical industry
• Experience in chemical analysis of TCM and/or pharmaceuticals, and preferably with microbiological analysis experience.
• Familiar with PIC/s GMP is an advantage.

• Casual Dress Code: Freedom to dress comfortably at work.
• Health & Wellness: Comprehensive health insurance (available on the first day of work).
• Free Shuttle Bus: with less than 1 hour journey from all around Hong Kong (< 45 from HK island).
• Annual Health Check-ups: Regular health screening at no cost.
• Generous Leave Policies: Paid annual Leave, birthday leave, study leave, Vacation leave.
• Company Discount: Reduced prices on company products and partnered restaurants and stores.
• Growth: Rapid growth opportunities for strong performers.
• Great Opportunities: Chance to work on cutting-edge marketing projects.

And more!

• Supervise junior hotline service staff in providing professional hotline service to the public and tenants 
• Manage a team of CS staff in China
• Plan and administer daily manpower arrangement and provide on-the-job training & coaching for service excellence 
• Prepare reports and present data analysis summary for service review to management levels
• Perform administrative and ad-hoc duties as assigned 
• Occasional travel to China is required

• Good negotiation, communication, interpersonal and organization skills with strong leadership and customer focus 
• Diploma holder or above, preferably in Business-related disciplines 
• Minimum 5 years of experience in customer service industry of which at least 1 year in supervisory or coaching role 
• Experience in tele-sales or with sales background is preferred
• Pro-active and creative personality
• Good command of written and spoken English and Chinese (including Putonghua) 
• Proficiency in MS applications (Power Point, Word, Excel and Chinese Word Processing) 
• Immediate availability is highly preferred

 We will offer you...

• A Career opportunity with the market leader in health product sector.
• Casual wear everyday to enjoy your work.
• Fun working culture with challenges to learn and grow together
• Career with the market leader in health product sector from Hong Kong
• Rapid growth opportunities for strong performers
• Attractive staff purchase discount to experience our quality products.