Total 3 quality assurance manager job vacancies in Kowloon Bay, Kowloon

Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick-and-mortar businesses, is seeking a highly motivated Account Manager Lead to join the team. Having completed Series A funding, Kody is poised for rapid growth and needs an experienced leader to manage and guide the Account Management team in line with its ambitious goals.

We are seeking a results-oriented, strategic, and experienced Account Manager to join our new Hong Kong team. This role focuses on client-facing responsibilities and will focus on fostering strong lasting relationships with our Enterprise clients.
As a key member of the Customer Success function, the Account Manager  will also play a pivotal role in shaping processes and strategies to support Kody’s growth. This position may involve global travel a few times a year.

Responsibilities:

• Act as the escalation point for complex client issues, collaborating with internal teams to deliver timely and effective solutions.
• Build and nurture client relationships by understanding their needs, aligning Kody’s products and services with their goals, and identifying opportunities for upselling and cross-selling.
• Gather and analyse client feedback, providing actionable insights to Product and Technology teams to enhance offerings and drive improvements.
• Support client onboarding processes by addressing technical and operational challenges, conducting training sessions, and ensuring clients maximise the value of Kody’s products.
• Streamline workflows and internal processes to enhance team efficiency while ensuring data security, compliance, and accurate record-keeping.
• Provide market insights and competitive intelligence to leadership, contributing to strategic planning and product development initiatives.

• English, Cantonese and Mandarin speaking, listening and reading skills are essential for this role
• At least 5 years of professional experience in a fintech, SaaS, or payment services company.
• Demonstrated problem-solving abilities, with a proactive and detail-oriented approach.
• Experience in a fast-paced environment, with the ability to manage multiple priorities.
• Proficiency in Google Workspace, Microsoft Office, and CRM software (HubSpot preferred).
• Willingness to travel globally as required.
• Flexible across time zones to support a global team.

• Lead a dynamic and innovative team in a rapidly growing company.
• Access to HKD$10,000 per year for Learning and Development.
• HKD$2,000 ‘Get Comfy’ allowance for items to enhance your work area.
• Competitive salary and benefits package.
• Opportunities for career growth in leadership and strategy.
• Collaborative, inclusive environment where your contributions are recognised and valued.
• Offsites to the EU, UK, or elsewhere in the world!

On behalf of our client - iCON Business Systems:

Company Overview

Founded in 1989, iCON Business Systems Ltd. is a distinguished and reputable IT solutions provider in Hong Kong, Macau and China. Highly regarded as an innovative technology enabler, we owns and develop our unique and distinctive leading-edge technology and skillsets in infrastructure operation, automation and management solutions. Most importantly, we have attained a high level of technical skill sophistication certified by global ICT technology vendors to help corporate and enterprise customers to achieve their Digital Transformation. Committed to Total Customer Satisfaction, we focus on providing and offering leading-edge and best-of-Breed Cloud and On-Premise IT technologies to major IT users in commercial, financial and government sector. We have strong partnership with a great variety of global IT vendors. The company is now looking for aggressive, mature and self-motivated individuals who wish to develop their career in the IT Industry to join us for the following position: 

What you’ll be doing?

• Selling and promoting our world famous CLOUD platform technologies, DevOps/K8S and AI solutions to corporate and enterprise clients
• Prospecting new customers, develop sales activities and achieve personal sales target
• Teaming up with Technical Consultants to design and offer best-fit solutions to customers
• Providing effective account management and after-sales services to customers
• Assisting to organize and participating in marketing events to develop new business opportunities
• Reporting to Sales Director

Who are we looking for?

• Diploma or Degree holder in business, IT or related disciplines of Tertiary Education
• Attaining Minimum 2 years solid IT sales experiences in enterprises or mid-market customers is preferred
• Good communication skill, fluent in Chinese and English
• Being aggressive, good problem-solving skills, and presentation skills
• Being Able to work independently and according to schedule
• Good knowledge of IT products and services
• Strong self-motivation and commitment to achieve sales target
• Candidate with less experience will be considered for the post of Sales Executive

Why you should consider this opportunity:

We offer attractive remuneration package with fringe benefits to right candidates. such as
 

• 15 days of annual leave
• 5 day work week
• Bank Holidays
• Year-end Discretionary Bonus
• Medical Insurance
• Mobile Network Sponsorship
• Career Development Prospect

Working Hour:

• Monday - Friday, 9:00am - 6:00pm

We offer comprehensive remuneration and benefits, on-going on-the-job trainings and excellent career opportunities to the right candidates. Interested parties please state clearly the position you are applying to with reference no. if any in the subject line and email us a full resume with CURRENT & EXPECTED SALARY.

All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Data collected will be used for recruitment purpose only.

Prenetics is looking for a highly motivated Clinical Research Scientist & Laboratory Manager to lead our clinical research and development (R&D) projects and team. In this role you will be responsible for leading the clinical research and development (R&D) team, serve as project manager, and perform research activities. You will also be responsible for supporting the trouble shooting of the clinical service. You will independently and proactively identify process issues and recommend solutions given critical timelines. This work is interdisciplinary and involves collaboration with lab operation scientists, R&D scientists, as well as the bioinformatics and clinical team. You will have ample opportunity to significantly contribute to the development of our evolving technologies. You will report to the Chief Scientific Officer.

Key Responsibilities

• Workflow Development and Optimization:
• Develop, test, and refine the experimental workflow to ensure scalability, accuracy, and efficiency in generation of Next-Generation Sequencing (NGS) data.
• Collaborate with laboratory testing personnel, R&D team members, and bioinformatics & clinical team for the development of workflow.
• Lead Clinical R&D Team:
• Lead the team of clinical R&D members and monitor their day-to-day activities.
• Interact with stakeholders, such as Chief Clinical Officer, Chief Scientific Officer, and Senior Research Scientist, to transform the company level R&D and production requirements into operations.
• Collaboration and Support:
• Work closely with genomic scientists, clinical researchers, bioinformatics team, marketing team, and operation teams etc to develop and optimize the workflow for the implementation of the R&D results to real production mode.
• Provide comprehensive support to existing R&D projects, including but not limited to troubleshooting, upgrades, and performance optimizations.
• Research Samples Management for R&D Service:
• Build, curate, and maintain databases to record all research samples.
• Arrange the clinical samples for different research projects and test for the performance of genetic tests.
• Handle clinical samples.
• Person-in-charge and backup of all research projects.
• Innovation and Continuous Improvement:
• Proactively identify process improvements and implement innovative solutions to enhance efficiency and data quality.
• Stay updated on emerging bioinformatics methodologies, tools, and best practices to maintain a competitive edge.
• In charge the Prenetics Laboratory:
• Monitor, maintain, and lead the Prenetics laboratory.
• In-charge-of all daily R&D activities in the Prenetics laboratory.
• Monitor all purchasing and laboratory equipment maintenance activities.

• Required: MSc in Biomedical science, life sciences or related field.
• Required: With at least 10 years’ working and management experience in the industry in the molecular biology field is preferred.
• Required: Strong hands-on experience and knowledge in NGS (WES & WGS), qPCR, microarray technologies, and other molecular technologies.
• Required: Registered Medical Laboratory Technologist (MLT), Part I, holder for at least 5 years.
• Required: Strong experience and detailed understanding of the molecular test and genetic test, with at least 10 years’ experience in the industry is preferred.
• Required: Eagerness in taking ownership of day-to-day R&D works and support operations.
• Required: Comprehensive knowledges in ISO15189 and CAP systems 
• A drive to learn and master new technologies and techniques.

Medical & Annual Leave: We care about your well-being—and your vacation selfies! That’s why, for our full-time employees, we honor your time off with annual leave and provide medical benefits for any bumps, bruises, or unexpected adventures.
Learning & Development: Got a passion project or skill you’re dying to master? We’ve got a learning allowance for that! We believe in supporting your growth, whether it’s for work or just because you’re curious.
Growth & Opportunity: Your future’s bright, and we want to help you shine! We’re all about providing opportunities for you to grow and reach your potential, with exposure to a global company and the chance to collaborate across different cultures.
Inclusive Workplace: You belong here! We foster an environment where everyone’s voice is heard, respected, and celebrated. Inclusivity is the name of our game!

Our DNA is P-R-E-N-E-T-I-C-S.
Get to know us; Get to know our DNA!
Passion - You love what you do and inspire excellence in others.
Resilience - You tackle challenges head-on with tenacity and calm.
Empowerment - You foster team spirit and encourage initiative.
Integrity - You're honest, accountable, and reliable.
Epic - You take risks, deliver results, and always strive to grow.
Transparency - You share openly, even when it's tough.
Ingenuity - You think creatively and make smart decisions, even in uncertainty.
Communication - You express ideas clearly and with empathy.
Selfless - You prioritize Prenetics and the team over individual goals.