Total 30 staffing consultant job vacancies in Hong Kong

Roles and Responsibilities: Governance and Control Conducts periodic audits to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines Support Risk Management & Compliance / Internal Audit in various activities including but not limited to annual / add-hoc auditing activities, annual regulatory reporting Monitor and ensure the controls in POS function are effective and up to date. Formulate & implement plan to revise existing controls or add new controls if deficiency is noted. Support reporting activities on control monitoring Project Support or non-routine task Liaise with respective teams / departments to implement risk Management & Compliance related initiatives or projects in order to embed risk & compliance requirements in day-to-day business operations of POS Organize and provide training to internal staff, business partners or agencies Formulate & revise guidelines & procedures manuals Arrange migration of operating procedures to outsourcing partners   POS Case Management & Monitoring Review & approve cases suggested from subordinates or referred by Compliance Conduct resources planning, allocate team workload and monitor the productivity, quality & efficiency of the team Other responsibilities Perform other responsibilities and duties periodically assigned by supervisor in order to meet business requirements Minimum Job Requirements: University /College graduate plus 6 - 8 years relevant experience with 2 years supervisory experience OR Form 5 graduate plus 8-10 years related experience Experience in Risk & Compliance function of life insurance company Proficient communications skills to effectively explain POS processes & procedures to staff and other touch points Effective problem-solving skills Strong leadership and team building skills Customer oriented You are required to obtain the relevant license(s) if your job involves regulated activities

Roles and Responsibilities: Data Remediation Project Help to drive and lead the data quality remediation exercise and project associated with the follow up actions data quality findings Work with compliance team to understand the follow up items requirements, including but not limited to data patching / remediation project, data collection project via AIA Connect, enhancement of Business nature for corporate customers Work with key stakeholders to collect user requirements / technical / specification requirements, implementation timeline and UAT Provide key metric for project success and track and report on project progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for data governance project Group CDEs Project Help to drive the Group CDE project from operation perspective Work with key stakeholders, including IT, Compliance team to support the CDE gap analysis, CDE definition and CDEs measurement metrics, etc. Co-ordinate with compliance, IT and operations team on the overall implementation timeline, including UAT and production schedule Develop Key metrics for project success and track and report on program progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for Compliance related initiatives OCMD (Operation Customer Master Database) Project Support the launch of the OCMD project by communicating with key stakeholders on the data remediation workflow and procedures Help to define and setup the benchmarking requirement of the regular data remediation exercise Other Responsibilities Provide support on the planning of Compliance related initiatives including allocating resources, identifying potential risks and setting up expected deliverables Carry out ad-hoc analysis and preparation of management presentation materials Minimum Job Requirements: University degree holder (preferably in insurance, computer science and business fields) with minimum 5 years of working experience in insurance companies Strong communication, stakeholder management and leadership skills, able to motivate, coach, drive project progress Excellent command of spoken/written Chinese (Cantonese and Mandarin) and English Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation Proactively provides simpler, faster, more connected and agility solutions with strong stakeholder and relationship management skills Obtain relevant license is required if the job involves in regulated activities

Roles and Responsibilities: Data Stewardship Act as SME of operations data and assist the development of centralized database. Identify Critical Data Elements (‘CDEs’) & monitors data quality. Perform root cause analysis of data quality issues. Data Governance and Control Assist data owner on access request, including but not limited to review/ assess request legitimacy, keep log and regular review on the request validity. Assist on data quality tracking across different business functions within Operations e.g. reviews platform alerts and audit logs. Report high risk issues to relevant committees. Execute data remediation plans to uplift data quality. On-gong maintenance of G&C platform to ensure the information is up-to-date and access right control is duly maintained. Data Framework Strategy Implement minimum data standards and/ or procedures in Operations. Centralize and align data user requirement on data structure, data fields, data mapping etc in relation to new requirements that are relevant to new data field collection and capturing across ALL applications / policy adm systems within AIA Operations. Ensure data consistency and data fields values alignment among ALL operations systems. Others Perform and handle other responsibilities / jobs /projects / market research /initiatives assigned by manager to meet operational and the company’s business strategic growth. Carry out ad-hoc analysis and preparation of management presentation materials. Minimum Job Requirements: University graduate in any discipline with 7 years working experience, or HKALE holder or equivalent with 8 years working experience, or HKCEE / DSE holder or equivalent with at least 10 year’s working experience. Qualification with HK Insurance Intermediary Examination Paper 1,2, 3 4 and 5 or equivalent is an added advantage. Knowledge and experience in operation data management is an added advantage. Experience in insurance services and operations in underwriting/claims /policy owner service is preferable. Proficiency in MS Office. Attention to details, problem solving and negotiation skills. Good command of both written and spoken English. Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements. You are required to obtain relevant license if your job involves in regulated activities.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Provide oversight of the operational risk profile of the organization and work with the business to identify material risks requiring management attention so as to support the business to make well informed decision by anticipating and mitigating risks.

Roles and Responsibilities:

• Support and coordinate the Operational Risk Committee and other relevant management committees
• Partner with risk owners to drive the identification and assessment, management and response, monitoring, and controls of operational risks on key initiatives and projects
• Coordinate with risk owners to conduct risk and control assessment, perform independent operational risk assessment and provide quality assurance on the effectiveness of key controls
• Assist in preparing regular risks reports to ensure key operational risks are appropriately addressed in Risk Committees
• Lead and manage the operational risk incident reporting.  Ensure operational risk incident is well managed and mitigation/preventive actions have been implemented.
• Promote a strong risk awareness and culture through regular communication to staff and distribution channels and delivery of training
• Be a key player of the Outsourcing Committee & Outsourcing  Workgroup to provide advice to local functions on key matters / assessments related to outsourcing arrangement from operational risk perspective and prepare meeting materials and minutes
• Ensure adherence to group and company policies and standards
• Support the implementation of Operational Risk Management Framework and Risk Taxonomy as directed by AIA Group from time to time.
• Support and coordinate the Risk Management & Compliance Certification, Control Environment Assessment, Operational Risk Charge Assessment
• Support relevant reporting in operational risk related systems (e.g. eGRC, TPMS, IRIS).  
• Support the Own Risk and Solvency Assessment (ORSA) process related to Operational Risk and develop tools to quantify the top risks for prioritization
• Support the ESG-related matters from Operational Risk perspective
• Conduct timely and accurate communications to various stakeholders such as internal parties, Group Office, regulators, auditors, etc

Minimum Job Requirements:

• A Bachelor degree in Business Management/ Economics/ Finance and Accounting.
• At least 8 years of Risk Management/ Internal Audit/ Compliance experiences in life insurance/ financial industries. Candidates with more experience will be considered as Principal (Senior Manager Level).
• Knowledge of insurance business operations.
• Work independently and be able to lead/facilitate projects and business initiative.
• Critical thinking and ability of influencing
• Multi-tasking ability and problem-solving ability
• Excellent communication skills, both verbal and written.
• Be a good team player.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for managing day-to-day human resources inquiries and enhancing HR automation capabilities

• Handle general inquiries raised and logged through case management via employee portal
• Provide advice and guidance to employees on standard policy matters
• Facilitate onboarding and off-boarding activities
• Process grievances and complaint cases
• Improve knowledge articles, and identify process and operation improvement opportunities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.