Total 2 system engineer job vacancies in Hong Kong, Hong Kong Island

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this position, we are looking for a Desktop Support Engineer to assist one of our client - a leading European bank to provides support for basic incident resolution and requests reported to the regional service desk.

Responsibilities:

• Provide daily technical support and handle requests from end users based in Hong Kong office.
• Resolve cases received from tickets, emails and walk-ins.
• Create and update cases via ticketing system.
• Handling of desktops, laptops and mobile phones.
• Maintain system documentation, hardware & software inventory.
• Provide other IT-related support as required.
• Participate in projects.
• Perform other ad-hoc duties.
• Knowledge on desktop, networking, and general PC applications, like Microsoft 365.

• Able to work in shift hours: (Monday to Friday, 8:30am to 5:30pm / 9:00am to 6:00pm / 9:30am to 6:30pm).

• Minimum 3+ years with hands-on experience in IT helpdesk or desktop support position.
• Self-motivated, strong problem solving and analytical skills.
• Able to work with minimal supervisions.
• Knows how to use or have a knowledge on Active Directory, ADSI, Computer/Configuration Management, DFS Management, DHCP, DNS, Event Viewer, ODBC Data Sources, Print Management, Registry Editor, Remote Desktop, System Configuration, Task Scheduler, Control Panel, SCCM, Command Prompt, PowerShell, etc.…
• Has basic knowledge and troubleshooting related to Networking: TCP/IP, VPN, Switches, Cable Patching
• Has knowledge in writing scripts (in any programming languages) or macros will be an advantage, but not required.
• Knows how to support and troubleshoot Windows 10/11 requests/problems.
• Knows how to use or have a knowledge about Microsoft products such as, OneDrive, Outlook, Excel, Word, PowerPoint, OneNote, Teams, Skype for Business, Visio, Access, Microsoft Endpoint Manager – Microsoft Azure, Microsoft Intune
• Knows how to support and troubleshoot any Microsoft Office request/issues.
• Experience in handling/managing Hardware Support and Maintenance such as:
      a. Laptop, desktop, docking stations and other computer peripherals):
          o Maintenance: hardware configuration, software/application installation, BIOS & Device Driver upgrades
          o Knows how to support and troubleshoot any hardware requests/incidents

    b. Mobile phone (iOS and Android)
        o Maintenance: mobile configuration, work (business) software/application installation and upgrades
        o Knows how to support and troubleshoot any mobile requests/issues

Kody, a fast-growing Fintech specialising in bringing online payments and better financial services to brick and mortar businesses, is seeking a frontend web Angular Developer to join their dynamic team.

In this role, you will have the opportunity to develop and maintain various web desktop and web mobile applications. These will be used by our customers to manage their business, and as well for the end consumer to place their online orders and payments. We are actively expanding more in the financial services and data analytics, creating new products that will be very exciting and unique to work on. It requires a deep expertise in TypeScript and Angular and familiarity with everything about web development.

The ideal candidate does not have to be very experienced in all of these technologies or many live projects, because we can provide mentoring and coaching, but you will have strong problem-solving skills, be a team player, and be proactive in their approach to achieving company goals.

The Role

Developing and maintaining the company's web and mobile fintech applications using Angular, Typescript, Ionic, and other frontend technologies. Collaborating with cross-functional teams such as product managers, designers, and backend developers. Participating in code reviews and ensuring that all code is maintainable, scalable, and secure.

Responsibilities

• Build responsive, performant and reusable UI components
• Collaborate with Design and Product teams to make sure we're working on the most impactful set of features
• Write automated tests (both unit and end to end)
• Assist with bug fixing and performance enhancements across the multiple products
• Stay up-to-date with the latest developments and trends in the tech industry
• Contribute to the design and architecture of the applications
• Participate in code and design reviews

• Good experience with Angular and TypeScript
• A thorough understanding of HTML, CSS and JavaScript
• Knowledge of API's and communicating with external or backend services
• Understanding of unit testing
• The ability to debug coding issues
• A keen eye for detail with regards to design and UX
• Experience with version control systems (we use GitHub)
• Ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• Working knowledge of NgRx or other state management libraries would be beneficial

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.
• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members