Total 5 Others/Any technical analyst job vacancies in Cheung Sha, New Territories

Serve as a subject matter expert at the customer site, explaining technical, development, or strategic IT requirements

recommend, advise on, and finalise customer requirements to be the appropriate design architect for each customer

Identify customer problems and requirements and choose appropriate architectural solutions; design, specify, implement, and deliver the solutions to our customers

Facilitate customer enablement and deployment of open-source solutions

Work on diverse problems where analysis of data requires evaluation of many different factors

Apply your experience and understanding of industry practices and Red Hat's policies and procedures

Show good judgment in selecting methods and techniques to get the right solutions

Get involved early in the sales cycle to explore, review, and shape deal opportunities

Develop statement of work (SoW) documentation

• Experience with and expertise in the implementation of Container / K8s or equivalent
• Ability to communicate value, progress, and metrics of key projects to required stakeholders and diverse business and technical audiences
• Ability to define and promote a technology roadmap and journey with our customers
• Good communication and presentation skills; good written and verbal skills in English
• Good statement of work (SOW) development and technical discussion skills
• Experience with continuous integration (CI) and continuous delivery (CD), DevOps, and application development is a plus
• Red Hat Certified Engineer (RHCE) / Certified Kubernetes Administrator (CKA) qualification or equivalent combination of skills and experience is a plus

Exp: 2 to 3 Years 

Job Description:

·        Provide accurate, timely and high quality customer-focused assistance. Responsible for the quality and delivery of technical support to customers on the technology used to deliver support of products and services and of related software to internal employees.

·        Respond to customers within a designated timeframe with resolution/outcome and ensure customer business needs are met while adhering to ITIL process, corporate standards, and meeting service level agreements.

·        Anticipate, identify, reproduce, and resolve problems in areas of specialty in a professional manner

·        Demonstrate proficiency in the use of latest Windows Operating system and understands Windows naming conventions (file, directory, path, and drives. Demonstrate the willingness and ability to generate thoughtful, creative approaches to work.

Requirements

Must be able to work the hours of open shift.
Basic experience in a Help Desk, Call Center, and Technical Support environment.
A knowledge of ServiceNow is preferred or similar ticketing system desired.
Demonstrate knowledge in all activities associated with incident, problem, and request resolution management of end user PC hardware and software issues in a Windows operating environment. Having experience with mainframe issues a plus.
Experience in the following: Most current Microsoft Windows Operating System as well as Microsoft Office Products.
Experience in Remote connectivity via VPN and VDI.
Basic knowledge of TCP/IP as well as Network Hardware, such as routers, switches, hubs, etc. including their functions and capabilities. Microsoft Windows Server technology.

·        Experience in Remote assistance tools such as Webex/PC Assist or similar tool which is used in most Help Desks to take control of customers PC’s.

·        Experience in home networks and Wi-Fi in an effort to troubleshoot such issues.

·        Experience in Security Administration of Active Directory &/or IBM RACF a plus.

·        Not required for this position but a plus if applicant has experience in employee additions, transfers and deletions. Have experience in creating security groups and also experience in server security access.

·        Must follow ITIL processes and procedures and ITIL framework certification preferred.

·        Ability to work well with others in a team environment including as a member of possible rotational assignments, or as part of a project team

Our client a multinational company is looking to hire Financial SAP Analyst.

Responsibilities:

•  Translate business objectives and requirements into system design that can be supported by SAP;

• Assist in user requirements study and implementation of existing jewellery and  diamond manufacturing application with enhancements.
• Facilitate functional teams for new SAP implementation and on-going application update and enhancement globally
• Provide ad-hoc support maintenance service and trouble-shooting to end-users;
• Work closely with internal teams and our clients to ensure project tasks are delivered on time and are of satisfactory quality with proper documentation;
• Design a test plan and testing standards to monitor system activities;
• Provide support on SAP process development requests and plan a practical implementation schedule;
• Formulate SAP user guideline and provide training and on-going support;
• Participate in ad hoc projects for business development.

• Consultant services provided to internal user for the financial systems implementations, included accounting, budgeting, business planning and financial analysis; 
• Degree holder in Finance, Accountancy or related disciplines;
• At least 3 years accounting experience with certification of SAP
• A good team player;
• Experience in POS System, SAP, statistics tools, data analysis and CRM systems. 
• Experience and solid knowledge in either two of module (MM, SD, FI/CO)
• Possesses entrepreneurial mindset, good business sense, mature and high integrity.
• Excellent interpersonal skills and presentation skills, customer-oriented. 
• Good planning and organizational skills, event planning skills. 
• Good command on both written and spoken English  
• Immediate available is preferred.