Total 10 technical support engineer job vacancies in Cheung Sha Wan

Serve as a subject matter expert at the customer site, explaining technical, development, or strategic IT requirements

recommend, advise on, and finalise customer requirements to be the appropriate design architect for each customer

Identify customer problems and requirements and choose appropriate architectural solutions; design, specify, implement, and deliver the solutions to our customers

Facilitate customer enablement and deployment of open-source solutions

Work on diverse problems where analysis of data requires evaluation of many different factors

Apply your experience and understanding of industry practices and Red Hat's policies and procedures

Show good judgment in selecting methods and techniques to get the right solutions

Get involved early in the sales cycle to explore, review, and shape deal opportunities

Develop statement of work (SoW) documentation

• Experience with and expertise in the implementation of Container / K8s or equivalent
• Ability to communicate value, progress, and metrics of key projects to required stakeholders and diverse business and technical audiences
• Ability to define and promote a technology roadmap and journey with our customers
• Good communication and presentation skills; good written and verbal skills in English
• Good statement of work (SOW) development and technical discussion skills
• Experience with continuous integration (CI) and continuous delivery (CD), DevOps, and application development is a plus
• Red Hat Certified Engineer (RHCE) / Certified Kubernetes Administrator (CKA) qualification or equivalent combination of skills and experience is a plus

About Hex Trust

Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

About the job

Responsible for monitoring the digital asset custody technology stack to ensure the stack is operational 24x7, stable and has sufficient capacity. Provide timely root cause analysis of platform and application incidents, involving the key resources as needed, so we can quickly restore normal operation.

Building out automated solutions for complex operational problems using industry best practice and cloud native technologies. Actively seek out innovative solutions towards operational excellence and coordinate proactively with development, operations, and the wider platform team to improve system availability, security, performance, and maintainability.

Responsibilities

• Ensure continuous, scalable and robust operation of our production environments. 
• Collaborate closely with the development teams in a fast-paced delivery environment to foster the SRE mindset as part of the software development process. 
• Codify and rollout shared tooling and process/service to enable development teams continuously deliver new features while improving non-functional requirements such as system availability, security, performance, and maintainability. 
• Working with development and DevOps to ensure the appropriate level of component redundancy and infrastructure capacity is in place.
• Proactively analyse events and provide ongoing recommendations to incorporate process improvements to prevent service impacting incidents.
• Manage Level 1 through to Level 3 production support.
  

• 2+ years in SRE or Production Support within experience in the financial industry, or managing business critical systems requiring 99.9% uptime.
• Proven background in hands-on production / application support.
• Expert proficiency in Linux, Shell Scripting, Monitoring and Instrumentation tools.
• Comfortable working with developer tools such as GIT, JIRA and Notion.
• Familiar with Node JS, MariaDB/MySQL and managing automated build/deployment pipelines (e.g. GitLab, Ansible).
• Familiar with Kubernetes clusters
• Strong problem-solving skills and be a confident communicator.
• Ability to work independently and comfortable to tight schedules.
• Bachelor’s Degree in Computer Science or related subjects.
• Excellent communication skills in English.
  
  

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Part of The Brandtech Group, fifty-five is a data consultancy helping brands collect, analyse and activate their data across paid, earned and owned channels to increase their marketing ROI and improve customer experience.

Headquartered in Paris with offices in London, New York City, Hong Kong, Taipei, Shenzhen, Shanghai and Singapore, the data company was named by Deloitte as one of the fastest-growing tech firms in Europe, thanks to its unique technology approach combining talent with software and service expertise. We’ve been working with brands to help them thrive in a multi-channel, digitized world since 2010, through the strategic use of data and marketing technologies, and the astute coordination of their partner ecosystems.

As part of the company’s further expansion into cloud services, fifty-five is currently hiring for a regional position in Hong Kong.

A successful Cloud Data Engineer must understand our customer’s needs, be well-versed in questions about cloud environments and building digital analytics solutions on the cloud, and be familiar with data engineering on the cloud. The ideal candidate should also be aware of the importance of quality deliverables, respectful of deadlines, and able to articulate the business value of projects as well as technical considerations in clear terms.

• Design and implement data architectures and pipelines for cloud and digital analytics projects on cloud
• Deliver hands-on technical services, such as cloud migration, data migration, data transformation, data warehousing, data visualization, and advanced data analytics
• Set up CI/CD pipelines and deployment workflows to ensure proper integration of cloud infrastructure and data pipelines across environments
• Streamline and automate processes to ensure the efficiency and cost-effectiveness of digital analytics platform
• Work with our technology partners and the digital analytics team to assist in pre-sales work delivery such as contributing to RFP responses and demos for new project opportunities
• Work with the Global Engineering team to develop and execute POCs for cloud and data projects, showcasing our solutions and demonstrating how they meet customer needs

• University degree in Computer Science, Information Systems or other related disciplines
• At least 1 year of hands-on experience in cloud data platforms on AWS, Azure, and GCP
• Fluent in spoken and written English and Cantonese
• Self-motivated, self-organized and strong problem-solving skill
• Experience in microservices and API development with Java and Python
• Knowledge and experience in Big Data, Data Science and Cloud technologies
• Experience in website and application development and tracking
• Professional cloud certification holder (GCP, AWS, and Azure)
• Client facing experience to be presentable and able to translate complex technical concepts into layman language
• Knowledge of version controlling, DevOps practice, containerization, and Agile

• Exposure to cloud automation, marketing platforms, and media data analytics projects
• Opportunity to work with our global consulting and engineering teams to engage our clients from diverse industries around the world
• 20 days Annual Leave
• Extra medical coverage, including inpatient and outpatient
• Work remotely (Maximum 2 days a week Work From Home policy)
• Regular team activities including TGIF, team lunch and Off-site!
• A multicultural environment with employees from over 20 countries
• Values centered on excellence, caring and sharing
• Continuous (and certified) training on the digital ecosystem and technologies (initial training for all new employees, followed by ongoing training sessions, etc.)
• Particular importance given to work-life balance and the right to disconnect

The opportunity of taking part in internal projects such as The Data Hive (a “tech for good” project initiated by fifty-fivers, whose aim is to put knowledge and expertise at the disposal of charitable organisations) or Women@55 (a committee with the aim of discussing gender equality and the role of women in consulting, Tech and at fifty-five)

fifty-five encourages diversity and is committed to guaranteeing equal treatment of all applications, regardless of gender, age, origin, sexual orientation, state of health or political or religious opinion.

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Responsibilities

• Provide engineering and technical support for Project Modification team supporting key accounts

• Assist to supervise modernization project in carrying out the project plan

• Ensure completion on project schedule and resources, as well as compliance to contract requirement

• Monitor the progress and work with internal departments & external suppliers to ensure on-time delivery

• Coordinate and work closely with Government sectors such as EMSD and Housing Authority to ensure all projects in accordance with regulatory requirements

• Champion Quality, Safety and Cost control

 Requirements

• High Diploma / Degree holder or above in Building Services / Mechanical/ Electrical Engineering discipline or equivalent

• 5-8 years' project management experience in E&M/ Construction field 

• Experience in lift/elevator industry is highly preferable 

• Good interpersonal and communication skill

• Independent, self-motivated and detail-attentive 

• Able to work under pressure

• Fluent in spoken & written English and Chinese

• Candidates with more experience will be considered as Senior Engineer 

We offer remuneration package including attractive salary, comprehensive fringe benefits and excellent opportunities for the right candidate. (*** Employee Scholar Program up to $160,000/ person for each degree***)
 

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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N/A

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Date Posted:

Country:

Location:

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms