Total 2 Junior Executive job vacancies in Hong Kong Razer Store

About BEAME Medical Technology Limited:

Be@me is a rapidly expanding digital healthcare startup that is revolutionizing the cosmetic dental industry by making cosmetic dental care more affordable and accessible to everyone. We offer innovative orthodontic solutions for teeth alignment, helping customers live healthy and confident lives. With our international team of medical professionals and state-of-the-art equipment, we provide top-notch orthodontic services tailored to the individual needs of each customer. Join us at Be@me and invest in your smile!

Job Summary:

We are currently seeking a Customer Service Specialist / Clinic Assistant to join our team. In this position, you will provide exceptional customer service and coorinataing with our clinic partners. You will be responsible for managing customer inquiries, resolving issues, and ensuring a seamless client experience in a friendly and professional manner.

• Follow up with post sales customers to ensure satisfaction and address questions promptly. Build positive relationships through clear communication.
• Follow up with customers regularly to maintain satisfaction and cater to additional needs. Customize interactions for a personalized customer experience.
• Coordinate appointments with partner dentists for quick responses and solutions. Arrange appointments to suit customer preferences.
• Manage a booking system for appointments, ensuring smooth communication between customers and dentists.
• Support the coordination of production schedules and shipping logistics to guarantee timely delivery of products.
• Collaborate with shipping partners for pickups, delivery, and issue resolution. Keep customers updated on shipping progress.
• Maintain an organized record system for easy access and accuracy. Follow standardized procedures and ensure data protection compliance.
• Help onboard new team members and provide support and guidance as needed.

• Proven experience in a customer service role, preferably in the dental or clinic setting environment. 
• Previous working experience as a clinic assistant is ideal.

• Excellent communication and interpersonal skills, with fluency in English, other languages is an added advantage.

• Proficiency in using customer service software, CRM systems, and other relevant tools. 

• Positive attitude, empathy, and a genuine passion for providing exceptional customer service. 
• Ability to start working as soon as possible.

Looking to start your career in accounting? Join us now!

Who We Are

At Galton Voysey, we're more than just a private equity firm—we're focused on revolutionising e-commerce with our customers in mind. We acquire and grow successful direct-to-consumer (DTC) brands across various industries like kitchenware, home décor, office furniture, electronics, and apparel. Our portfolio is constantly expanding, and we have brands that individually generate over $20 million in annual revenue.

Why Galton Voysey?

We embrace learning through challenges and drive growth with intensity and enthusiasm. Our culture is anchored in honesty and reliability, ensuring we always honour our commitments. We work fast, work hard, and hold ourselves to the highest standards. At our core, we're passionate about growing our wealth and ourselves, alongside people we respect and trust.

Join Our Team as a Junior Accountant

We're looking for a Junior Accountant to join our team in Hong Kong. In our small team, you'll handle various financial tasks, providing great learning opportunities.

Your day at this role:

·      Process supplier invoices and prepare payments for the Group.

·      Manage month-end tasks, such as AP closing, bank reconciliations, and balance sheet breakdowns.

·      Improve processes to make them more efficient and error-proof, including project-based work on automation.

Additional responsibilities after trainings:

·      Prepare financial statements for a small portfolio of international companies

·      Analyse and report on the performance of a portfolio of brands

If you have any questions on the role, please do not hesitate to liaise directly with our CFO on LinkedIn (Jeremy Torrents).

Traits we look for:

·      0 – 2 years of experience in finance or accounting

·      Strong Excel skills

·      Problem-solving skills for new challenges

·      Willingness to adapt to change and take risks

·      Ability to be vulnerable

·      Fluency in written and spoken English

What You Can Expect:

·      Big, but rewarding challenges

·      Hands off autonomy

·      Work with talented colleagues in a merit-based culture

·      Opportunity to learn how businesses work

·      Working directly with business owners

·      Training or formalised development

What we offer:

·      Attractive compensation package ( $25k - $30k HKD)

·      CPA study benefits

·      Comprehensive health insurance

·      20 days of annual leave

·      Sponsored Visa

Join us and be a part of Galton Voysey's growth story!