About the Role
We're now looking for a driven and charismatic Floor Manager to join TMK Punk & Rolls, the hip-hop inspired branch of our good times temakeria in Sheung Wan.
As a Floor Manager, you will oversee, lead, and help to coordinate the planning, organizing, and training necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, and cleanliness.
The ideal candidate is passionate about hospitality, will have 3 to 5 years of experience in the food & beverage industry, and a minimum of one year experience as an assistant manager in a highly regarded restaurant, be hands-on, and enjoy being guest-facing.
Fast-track your career progression, join an internationally diverse work environment, and be a champion of exceptional guest experience.
Duties & Responsibilities
- Ensure the smooth running of the restaurant
- Train your team in all aspects of service
- Be the face of the operations and deliver exceptional guest service
- Deal with any issues that may arise
- Order and monitor stock
- Handle opening and closing procedures
- At least 3+ years experience in the hospitality industry
- A minimum of 1 year experience as assistant manager
- Possess a passion for Japanese cuisine
- Positive attitude with a teamwork mindset
- Sense of responsibility within your role
- Fluency in English is a must; other languages are advantageous
- Embodies our behavioural values - Teamwork, Be Nice, Commitment, and Positivity
- 50% discount at all our restaurants
- Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance
- Cash and credit card tips
- Medical insurance
- Birthday gift certificate
- Referral bonus
Discover more about your next adventure: https://punk.tmk.hk/how-we-roll/
