Reception and Office Management

• Handle office main line, screen calls, and provide client support
• Manage meeting rooms, common areas, and office visitors
• Maintain office equipment and manage office supplies
• Administer office security system and manage access cards
• Coordinate travel requests for Hong Kong team and visitors
• Manage business cards for all employees and assist with event scheduling.
• Manage relationships with vendors and suppliers
• Oversee IT support for the office, including hardware and software arrangements for new joiners
• Support new joiner and leaver processes, including printer and phone system setup
• Manage office work mobiles, contracts and renewals on a timely manner.
• Maintain and update stock and checklist on fixed assets and office equipment

Marketing and Business Support

• Assist with sales and marketing requirements for the office
• Coordinate event registrations, source and liaise with venues, manage logistics for marketing materials.
• Update administrative and CRM records and produce reports upon request

Operational Support

• Assist with credit card transactions, preparation of purchase orders, and tracking of expense reports.
• Provide ad hoc support to finance and business when needed

Essential

• Attention to detail and a passion for admin, process and efficiency
• Good command of English language skills (spoken and written)
• Experience in reception work, office management and maintenance, travel arrangements and sales and marketing coordination
• Able to work to tight deadlines
• Highly collaborative, enabling a working partnership with multiple team members across multiple disciplines
• Able to work flexibly and respond to changing business priorities  
• Demonstrate sound judgment and discretion

Preferred

• Worked in a multinational corporate environment

• Certificate or higher in a related field
• 3-5 years of prior experience in reception, office management, travel coordination, and sales/marketing support.
• Project management skills
• Intermediate to advanced working knowledge of Microsoft Excel and Word
• Excellent command of spoken and written Chinese and English

Rentokil Initial是全球最大的商業服務公司之一，在歐洲、北美、亞太和非洲的主要經濟體中運營。公司擁有57,000多名員工，在90多個國家提供一系列的支持服務。

能多潔香港作為領先的害蟲控制、洗手間衛生和工作場所衛生解決方案提供商，在香港擁有超過59年的經驗，擁有約400名專業專家的廣泛網絡。我們獲得BSI頒發的ISO 9001質量管理體系、ISO 14001環境管理和ISO 45001職業健康和安全管理認證。

作為環境衛生方面的專家，我們不斷創新和改進我們的解決方案，為客戶提供一致的優質服務。

我們的使命是 "保護人民，改善生活，維護地球" ('Protecting People, Enhancing Lives, Preserving our Planet')，通過提供蟲害控制和衛生解決方案等保障服務，使我們的客戶能夠專注於他們最擅長的領域。

請鏈接網站 https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

Rentokil Initial is one of the world's largest business services companies operating in major economies in Europe, North America, Asia Pacific and Africa. The company has more than 57,000 employees and provides a range of support services in more than 90 countries.

Rentokil Initial Hong Kong has over 59 years of experience in Hong Kong as a leading pest control, toilet hygiene and workplace hygiene solutions provider with an extensive network of around 400 professional experts. We are certified by BSI for ISO 9001 Quality Management System, ISO 14001 Environmental Management and ISO 45001 Occupational Health and Safety Management.

As experts in environmental hygiene, we are constantly innovating and improving our solutions to provide our customers with consistent high-quality service.

Our mission is "Protecting People, Enhancing Lives, Preserving our Planet" ('Protecting People, Enhancing Lives, Preserving our Planet'), by providing assurance services such as pest control and sanitation solutions, so that our customers can focus on what they do best field of.

Find out more on https://jobs.rentokil-initial.com/jobs?keywords=&location=HK&lang=zh-TW

• Schedule pest control treatment activities using internal scheduling system, by liaising with field Operations on resource availability, to produce efficient routes that maximize resource capacity
• Support Sales team with priority scheduling within routes to drive business growth
• Receive inbound customer communications relating to service scheduling requirements and addresses reported issues/complaints within the scheduling system
• Monitor services delivery status through daily task reviews and re-schedules to assist service leaders drive operational efficiency
• Completes daily transaction tasks within the internal scheduling system based on field reports to enable billing and payment collection
• Communicates with service leaders on order processing, follow up logistics and warehouse to ensure uninterrupted route activation
• Organize and monitor data of correspondence and records by using the internal system
• System data Input and update
• Generate and prepare service reports, where required. Business general direction is to work digitally and move into paperless environment
• Other ad-hoc duties as assigned

• Higher Diploma or above with 1 year working experience / University degree in any disciplines, experience in scheduling or booking in service industry is an advantage
• Candidate with more experience will be considered as Senior Planning Executive
• Proficient in PC operation, e.g. MS Office and Chinese typing, Google enterprise solutions (Doc, Sheet, Slide)
• Fast learner with strong attention to details
• Data sensitive, disciplined in maintaining accurate data for scheduling use
• Good communication, interpersonal and analytical skills
• Spoken and written English proficiency preferred.
• Self-motivated with positive working attitude and willing to learn
• Able to work independently with minimum supervision
• Good time management
• Able to work under pressure
• Immediate available is preferred

Are you interested? Here's what you can expect when you join us

• 13-month salary
• Medical insurance (Outpatient/ Chinese Herbalist & Acupuncture and In-hospital services)
• Dental insurance
• Annual medical check up
• 5-day work week
• Paid Public Holiday
• Annual Leave
• Marital leave
• Learning & development program
• Excellent promotion opportunities
• Excellent company culture
• Staff recognition awards

If you are interested in applying, please enclose your resume and email address, thank you