Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking a high caliber professional to join our team as Customer Relationship Manager (Cross-boundary) Principal responsibilities Provide financial planning services to high-net-worth, mainlander and offshore customers Provide personalized service for these segment customers to build and maintain good relationships Promote investment, insurance and banking products for optimizing new business opportunities Manage operational risk and observe the relevant policies /guidelines and compliance requirements Requirements University level education is an advantage OR HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / "Attained" or above) plus relevant work experience Passes in the Insurance Intermediaries Qualifying Examinations / Hong Kong Securities Institute Licensing Examinations Fulfilment of the competency requirements to carry out relevant regulated activities as defined under the Securities and Futures Ordinance Minimum of two years' experience in selling investment, insurance and banking products Experience in handling offshore and mainlander segment will be an advantage Strong sales and customer orientation, with good communication and interpersonal skills Strong self-motivation and ability to work under pressure High proficiency in Mandarin is a MUST. Good command of Cantonese and English is an advantage If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Responsibilities: General duties of Customer Services Officer,issue invoices,collect school fee&maintain cash register,promote courses,participate in marketing activities(對工作有熱誠, good customer service & relationship skills, 具客戶服務經驗優先) Requirements : Post-secondary (Diploma/Certificate); 2 Year(s) Experience Required; Fluent Cantonese ; Fair Putonghua ; Fluent English preferred; Able to read & write Chinese ; Able to read & write English ; enjoy working with children, 工作積極主動, 熱誠, polite, 有責任感, 工作細心;對小朋友有愛心, Patient Employment Terms: $17,000 - $20,000 per month, with Good Attendance Bonus, Birthday Leave , Promotion Opportunity and Sales Award, Tue to Fri: 10:00AM-7:00PM and Sat: 9:30AM-7:00PM, 5 working days per week Application Information: Job seekers may e-mail([email protected]) resume to PLAY SCHOOL PLUS LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LI by Email.

Job Responsibilities Provide sales services to customers including account openings, AML checking, deposit quotation, remittance & banking Coordinate and track internal business reporting of the business unit Cross-sell bank's customer products, if any, to potential customers Act as coordinator for the Department to liaise with customers and other departments in daily operations Perform ad-hoc tasks as assigned Job Requirements Secondary education level or above Relevant working experience in banking operations: loans administration/deposits/account opening/e-banking services and etc; preferably with front-line or customer service /bills operation experience Good business sense, excellent communication and interpersonal skills Mature and self-driven Self-motivated, independent and able to work under pressure Conversant in MS Office Applications Good command of both written and spoken English and Chinese

Job Duties: Provide sales services to customers including account openings, AML checking, deposit quotation, signature amendment Assist our relationship managers in cross-selling customer products, if any, to potential customers, preparing KYC risk assessment and handling all related follow up actions Act as coordinator for the Department to liaise with customers and other departments in daily operations Handle daily customer enquiries Perform ad-hoc tasks as assigned Job Requirements: Bachelor Degree Holder, in Finance, Accounting, Economics, Commerce and Marketing disciplines. At least 2 years' experience in banking / financial institutions with sound experience in customer services Good business sense, excellent communication and interpersonal skills Mature and self-driven Self-motivated, independent and able to work under pressure Conversant in MS Office Applications Good command of both written and spoken English and Chinese including Putonghua Interested parties, please click "Apply Now" for application. Personal data collected will be used for recruitment purpose only.

Responsibilities Oversee daily operations of branch Ensure all operations are carried out in a proper manner and full compliance with the Bank's policies and procedures and regulatory requirements Ensure high quality of service is accurately and efficiently provided to customers Requirements HKCEE holder with passes in Chinese, English and Mathematics Minimum 6 years of experience in branch operations, of which at least 3 years at supervisory level Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements Qualifications of IIQAS and HKSI Good communication, interpersonal and supervisory skills Good command of spoken and written English and Chinese including Putonghua Candidate with less experience will be considered for the position of Counter Service Manager/ Officer

Job Responsibilities Perform a variety of customer transactions over the counter Provide high quality service to customers Promote bank products to customers over the counter Job Requirements Secondary education or above No previous experience required for Counter Service Assistant Minimum 1 year/3 years bank teller or counter service experience for Counter Service Officer/Manager Pleasant and customer-oriented Good command of Chinese and English

Job Description Prepare and review payment application Prepare regular reports for management and assist in preparing annual budget Follow up and submit monthly reports of AR, AP & Accruals to Finance Department Communicate with Finance Department and IT Department for system enhancement Responsible for invoice registration and distribution Perform system UAT and assist in IT projects Assist any ad-hoc projects and assignments Requirements Bachelor degree in any discipline Minimum 1-2 years of relevant experience, experience in Admin, payment, or system implementation is preferred Strong sense of responsibility and good communication skills Proficient in MS office applications. Excellence in Excel will be an advantage. Good command in spoken and written Chinese and English. Fluency in Putonghua is a plus Immediate available is preferred