FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

• Responsible for supervising company's system infrastructure which including network security, system administration as well as system back-up and recovery.
• Responsible to supervise the technical services team for helpdesk supports and IT operation management.
• Responsible for IT problem management process to mitigate technology risk.
• Responsible for IT asset management and control.
• Identify opportunities for improvement through regular review of IT processes and implementation of approved changes.

Job Requirements

• Degree in Computer Science or related disciplines.
• At least 12 years relevant IT experience in which 3 years are at managerial level.
• Proven experience in supporting firewall, anti-malware, SSLVPN and intrusion protection system.
• Familiar in IT security area such as network security, cyber security, encryption methodologies, IT security audit and risk assessment.
• Proven experience in server administration (Windows platform and SQL Server).
• Sound knowledge in SAN storage and network back-up & recovery.
• Experience in AS400 administration is an added advantage.
• Excellent leadership skills with the ability of leading IT projects to cope with various system initiatives and support the Company’s growth and development;
• Able to work independently and under pressure to meet tight timeline;
• Strong analytical and problem-solving skills with the ability to integrate and make recommendations on various sophisticated IT / business solutions;
• Experience in cloud technology
• Good command of spoken and written English and Chinese.
• Excellent communication, negotiation and presentation skills in dealing with technical and non-technical parties.
• Self-motivated, confidence and result oriented.
• Good teammate with excellent interpersonal skills.
• Project management skills.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities

• Assist the Head of Business Development – AIA Agency to perform supervisory duties;
• Lead the sales team to achieve Company’s business targets as well as manage the team, which includes training, coaching, motivating, monitoring subordinates and  streamlining their sales workflows to achieve individual sales targets;
• Develop and establish new sales distribution channels as well as maintain good relationship with clients and business partners;
• Provide quotation & advice to clients / intermediaries as well as handle services & product enquiries;
• Manage projects including marketing activities, promotional campaigns, product development, etc.
• Obtain and maintain license as an individual insurance agent of Blue Cross with the Insurance Authority, and, where necessary, upon successful licensing as individual insurance agent with the Insurance Authority, advise on or arrange contracts of insurance or carry on regulated activity;
• Handle ad-hoc projects as assigned.

Requirements

• Sales oriented, positive and can work under pressure; 
• A team player with great initiative, positive and good interpersonal skills;
• Good communication and presentation skills;
• Excellent command of spoken and written English and Chinese;
• Proficient in Microsoft Word, Excel and PowerPoint.University degree in Business Administration or related disciplines, or Diploma in insurance or related disciplines;
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, and the minimum education and qualifications requirements, including but not limited to passes in IIQE Paper 1 & 2 [subject to the regulated activities to be conducted];
• Qualified IIQAS, LOMA, ANZIIF (Senior Associate) or other related professional insurance qualifications an advantage;
• Minimum 5 years’ relevant experience in insurance industry.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities

• Oversee valuation, experience studies, business plan, budget, statutory regulatory reporting, investment policy & investment decisions;
• Lead implementation of the International Financial Reporting Standards;
• Lead implementation of Risk Based Capital regime;
• Oversee asset-liability management, investment policy & investment decisions, business plan, budget;
• Provide and develop solutions/strategies (reinsurance services, group business, direct marketing, bancassurance, full/simplified underwriting products, underwriting services/software) to facilitate distribution channels to attract new business;
• Drive learning culture and people development in the Actuarial Department

Job Requirement

• Qualified Actuary or equivalent
• Over 10 years of experience
• Bachelor's degree in Actuarial Science, Mathematics, Statistics. Master's degree preferred.
• Experience on General insurance, HK RBC, IFRS 17
• Strategic thinking and good problem solving skill
• Leadership & Teamwork Orientation
• Strong Communication skills across all spectrums
• Effective project management skill
• Development and Learning Orientation

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Assist preparation of monthly valuations, calculations, data extraction, and validation checks
• Assist financial strategy testing through scenario analysis and capital modeling 
• Assist Preparation financial reports, projections, and management reporting
• Extract data and perform checks to compile monthly/quarterly financial statements
• Verify and document valuation methodologies and assumptions in financial models 
• Conduct quantitative analysis and interpret results to provide business insights
• Identify operational improvements for enhanced efficiency in financial reporting

• Assist pricing development for new insurance products and features
• Assist review of pricing assumptions and methodologies to ensure alignment with profitability goals
• Assist the performance of data-driven analyses of existing products to advise enhancement opportunities
• Assist creating financial models projecting profitability using Excel and other tools
• Validate accuracy of pricing models through quality control checks
• Support reinsurance evaluations by analyzing treaty costs and structures
• Summarize findings through written reports, pricing documentation, and management presentations

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Handle and investigate the escalated cases from colleagues or regulator in both written and verbal communication;
• Assist in regular resources planning and allocation through roster management so as to maximize the function and production of individuals;
• Assist in implementing management’s new business initiatives to enhance the company’s customer service standards and reputation in the market;
• Provide staff training to ensure high performance and achievement of individual, team and department objectives

Requirements:

• University degree or equivalent experience with minimum 6 years’ work experience in customer service call centre or frontline counter centre, of which at least 2 years at managerial level.
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, including but not limited to passes in IIQE Paper 1, 2 [subject to the regulated activities to be conducted]
• Proactive, attention to details, able to work under pressure in a dynamic and changing environment to meet agreed timelines;
• Good command of both written and spoken English and Chinese.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Chinese Word Processing.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Ensure customer service standards in terms of timeliness and accuracy of policy services are met, with effective disposition of internal/external client inquires and service needs.
• Contribute on the system specifications and development in enhancing the efficiency and quality of policy services.
• Support supervisor to devise and implement efficient policy administration procedures and workflow that enable straight through process from policy application and alteration request to back end system process.
• Support supervisor to devise and implement effective internal control procedures and manuals throughout the entire policy administration workflows to ensure compliance requirements are met and fulfilled.
• Train up subordinates adhere to service standards, instructions and best practice.

Job Requirement

• University graduate or above
• Good command of written and spoken English and Chinese
• 7 years relevant working experience with minimum 3 years at managerial level
• CII / ANZIIF qualification preferred
• Excellent PC knowledge (Word, Excel and PowerPoint)
• In-depth knowledge of General Insurance products and policy administration operation
• Planning and organizing skills
• Communication skill with both internal and external customers
• Leadership and coaching skills
• Analytical and problem solving skills
• Customer satisfaction oriented mindset

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities:

• Handle new and renewal policy administration, policy alteration within Company’s service standard;
• Act in accordance with the operation manual or guideline and conform to regulatory compliance;
• Co-ordinate and work with other departments to perform daily policy administrative work;
• Support supervisors to cater for daily operational needs and business requirements as deemed required and necessary;
• Support ad-hoc projects assigned, including system enhancement programs, policy structure setup and policy document revamp; and
• Handle inquiries from internal staff, customer service and business partners.

Requirement

• Diploma graduate or above;
• Minimum 3 years’ prior experience in policy administration will be preferably;
• Basic insurance product and policy administration knowledge
• Able to work under pressure
• Good written and spoken English and Chinese
• Proficiency in PC skills, Word and Excel a must
• Data entry skills including Chinese typing
• Good customer servicing skills
• Attend to details

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities:

• Handle provider claims according to internal guidelines
• Handle enquires from internal & external customers, provide solutions and information within standard turnaround time
• Manage dispute and complaint related to network service in accordance with the established procedures and guidelines
• Maintain update of network system and its administration
• Identify and investigate suspicious / fraudulent claims including escalation to superior(s)
• Assist in system enhancement and workflow revision to meet our customers’ needs and services standards
• Backup other teams in reaching Company’s services standard;
• Handle ad-hoc duties as assigned by superior(s)

Requestment:

• Diploma holder or above in any disciplines
• Minimum 2 years relevant experience in medical claims, customer services or complaint management
• Professional qualification in FLMI, FLHC, etc. will be an advantage
• Familiar with operation of medical claims and healthcare network providers
• Good communication and interpersonal skills
• Detail-minded with strong sense of responsibilities and well-organized
• Flexible and customer-oriented
• Able to handle multi-task and work under pressure in a fast paced environment
• Good command of both written and spoken English and Chinese
• Proficient in MS Office and Chinese Word Processing

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Internship Period: 11 June 2024 to 16 August 2024

The purpose of our 10-weeks programme is to provide students, who are passionate in Insurance industry, the opportunity to understand our business through hands-on work experience, projects and programme activities.

What you will learn and develop:

Depending on the suitable development opportunities in Group Finance

In the Integrated Reporting team, you may be involved in:

• Finance closing & consolidation processes
• Financial Reporting and analytics
• Internal Controls and governance process for the group
• Project support and coordination
• Budgeting cycle for this team

In the Management Reporting & Planning team, you may be involved in:

• User requirement collection, testing and rollout of the Group-wide finance management information system
• Data verification and preparation of management reports
• Strategic planning template revamp and budget data verification

In the Group Taxation team, you may be involved in

• Direct tax reporting (e.g., Interim tax disclosure note, effective tax rate analysis and other Group Tax deliverables, etc)
• Direct tax compliance (e.g., HK profits tax return filing)
• Various tax projects

You may also be involved in other Finance areas such as Financial Business Management and Group Sourcing. The opportunity will equip the candidates with better understanding in the head office finance function of a large world leading insurance organisation.

What you will need:

• Students from all background and field of study who are in your penultimate year of study
• Excellent teammate and curious learner
• Ability to multi-task, quick to adapt and able to work in fast paced work environment
• Strong command of written and spoken English and Chinese
• Strong digital literacy required, proficient in Microsoft Office

Shortlisted candidates will be invited for interview in March / April 2024

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsibilities:

• Perform experience studies to gain insights from claims and lapse experience.
• Understand market, regulatory and competitive trends and their developments, produce insights to the business for the implications.
• Conduct technical research for product development initiatives.
• Develop Business Line strategies and plan with Business Development and deliver Business Line strategies and initiatives base on data-driven insights.
• Cascade & manage strategies and targets through Business Line unit scorecard and team target setting.
• Manage and track team performance and effectively communicate areas of improvement.
• Research and benchmark best practices to seek new ideas from inside and outside the unit / organization and identify innovative solutions
• Analyze market / industry trends and changes, utilize visualization tools to synthesis data and draw conclusions to make recommendations for senior management.
• Support Business Line strategies implementation and participate in ad-hoc projects.
• Contribute to developing a continuous improvement culture across Business Line Operations. 

Requirements:

• A Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics or equivalent;
• Insurance/Reinsurance pricing experience of the Hong Kong market is required.
• Proven commercial and technical skills in Health & General Insurance product design and pricing.
• Strong communications skills

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Perform premium settlement and refund
• Perform premium collection and prepare credit control progress reports
• Prepare month end closing vouchers
• Prepare accounts reconciliations and follow up outstanding items
• Assist in regulatory reporting
• Maintain adequate filing system and perform assigned clerical tasks

Competencies

• Proficiency in MS Excel, PowerPoint and Word  
• System knowledge in AS400 is an advantage
• Good command of spoken and written English and Chinese
• Good interpersonal and communication skill
• Able to work under pressure and meet tight deadlines

Education/Work Experience

• HKCEE/HKDSE or above
• LCCI Third Level or higher professional accounting qualification
• At least 1 year of work experience in accounting
• More experience will be considered Accounting Analyst

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Help introduce products & services to clients & intermediaries by developing and maintaining good working relationship with them through regular visits;
• Provide quotation & advice to clients / intermediaries as well as handle services & product enquiries;
• Support the team in organizing marketing activities and promotional campaigns;
• Prepare routine reports and provide daily supports to the team for developing GI & Travel business
• Obtain and maintain licence as an individual insurance agent of Blue Cross with the Insurance Authority, and, where necessary, upon successful licensing as individual insurance agent with the Insurance Authority, advise on or arrange contracts of insurance or carry on regulated activity;
• Handle ad-hoc projects as assigned.

Competencies

• A team player with great initiative, positive and ability to work under pressure;
• Good communication, presentation and interpersonal skills;
• Excellent command of spoken and written English and Chinese;
• Proficient in Microsoft Word, Excel and PowerPoint.

Education/Work Experience

• University degree in Business Administration or related disciplines, or Diploma in insurance or related disciplines;
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, and the minimum education and qualifications requirements, including but not limited to passes in IIQE Paper 1 & 2 [subject to the regulated activities to be conducted];
• Qualified IIQAS, LOMA, ANZIIF (Senior Associate) or other related professional insurance qualifications an advantage;
• Minimum 1 year’s work experience; fresh graduate will also be considered.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.