FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

• Drive and manage Business Line’s short and medium term priorities and be accountable for the business written in accordance to the company policy and standards
• Support Business Line Managers for the delivery of plan targets and contribute to Business Line strategic initiatives.

Responsibilities:

• Perform experience studies to gain insights from claims and lapse experience.
• Understand market, regulatory and competitive trends and their developments, produce insights to the business for the implications.
• Conduct technical research for product development initiatives.
• Develop Business Line strategies and plan with Business Development and deliver Business Line strategies and initiatives base on data-driven insights.
• Cascade & manage strategies and targets through Business Line unit scorecard and team target setting.
• Manage and track team performance and effectively communicate areas of improvement.
• Research and benchmark best practices to seek new ideas from inside and outside the unit / organization and identify innovative solutions
• Analyze market / industry trends and changes, utilize visualization tools to synthesis data and draw conclusions to make recommendations for senior management.
• Support Business Line strategies implementation and participate in ad-hoc projects.
• Contribute to developing a continuous improvement culture across Business Line Operations. 

Requirements:

• A Bachelor’s degree in Actuarial Science, Mathematics, Statistics, Economics or equivalent;
• Insurance/Reinsurance pricing experience of the Hong Kong market is required.
• Proven commercial and technical skills in Health & General Insurance product design and pricing.
• Strong communications skills

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Retail Distribution - Wealth Sales Distribution Hang Seng's Retail Distribution focuses on personal wealth management and financial services. Our one-stop wealth management initiatives are designed for both our affluent and mass integrated account customers. With more than 290 branches and automated banking centres, including around 60 Prestige Banking Centres for our high-end personal customers, we serve over half of the adult population in Hong Kong while offering an extensive range of products to our valued customers. We are currently seeking high caliber professionals to join our Wealth Sales Distribution as Senior Investment Consultant Principal responsibilities Conduct customer portfolio analysis to identify cross-selling investment products opportunities Implement and participate in promotion programs to acquire new and retain existing investment business Achieve the sales target by collaborating with Customer Relationship Managers to conduct pre-case study, share sales tactics on FX and structured products and carry out joint-call activities proactively Maintain a high standard of customer service and react positively to customer requests Support branch sales by sharing sales tactics and providing briefing sessions on investment products Conduct tele-prospecting to explore new business opportunities, and provide follow through services to customers, update compliance requirements and provide market updates to sales staff Requirements University degree in Business Administration or other relevant qualification Pass the Hong Kong Securities Institute Licensing Examination and IIQE and fulfill the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance Minimum 3 years' relevant experience in retail banking, with good knowledge of investment products Good customer service orientation, interpersonal and communication skills Strong self-motivation and ability to work independently Proficiency in both English and Chinese Customer centric mindset and ability to manage complex interactions effectively Shown strong situation awareness, strong desire to learn and able to work in Agile environment Advocate of openness, able to create a cohesive teamwork and inspire others High level of customer centricity mindset with dedication to deliver exceptional quality services for customers (Candidates with more experience will be considered for the position of Assistant Manager, Investment Product Specialist; for candidates with solid exposure to Mainland market segment, we may consider to post them to Cross Border Banking Services Team) If you would like to explore other opportunities at Hang Seng Hong Kong, please visit www.hangseng.com/careers/ for details. The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Vita Green Group is looking for an HR Operations Manager with a specialization in Compensation & Benefits and a proven track record in regional HR operations. This role requires a strategic thinker with expertise in designing and implementing efficient HR processes that support our diverse workforce across multiple regions.

Key Responsibilities:

• Lead and manage the HR operations team to ensure the delivery of high-quality HR services, including payroll, benefits administration, HRIS, and employee data management.
• Develop and oversee a comprehensive C&B strategy that is competitive, equitable, and aligned with the company's goals and regional differences.
• Conduct regular market benchmarking and analysis to ensure our C&B offerings are attractive and retain top talent.
• Coordinate with regional HR teams or vendors to harmonize HR operations and ensure compliance with local labor laws and regulations.
• Streamline and optimize HR processes and systems for efficiency and scalability to support business growth.
• Manage the implementation and ongoing maintenance of HR technology solutions to enhance HR service delivery.
• Collaborate with the finance department to manage budgeting for salaries, benefits, and other HR-related expenses.
• Provide expertise and guidance on complex HR operational matters, including tax implications, legal compliance, and policy development.
• Work closely with the talent acquisition and HRBP teams to integrate C&B strategies with recruitment and employee growth initiatives.
• Prepare and present analytics and reports on HR operational metrics to senior management, providing insights and recommendations for improvement.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 7 years of experience in HR Operations, with at least 3 years in a managerial role focusing on Compensation & Benefits.
• Strong background in regional HR operations, with a deep understanding of varying employment laws and practices.
• Demonstrated experience in managing HRIS and payroll systems, with a preference for candidates who have overseen implementations or upgrades.
• Excellent analytical and problem-solving skills, with a keen eye for detail and the ability to manage complex data.
• Exceptional leadership skills with a track record of developing high-performing teams.
• Strong communication and interpersonal skills, capable of building relationships with stakeholders across different regions and cultures.
• Proactive and results-driven, with a continuous improvement mindset.
  
  #LI-EDNG

• Leadership role in a reputable and growing company.
• Opportunities to shape HR operations within a dynamic and diverse business environment.
• Exposure to regional HR practices and the chance to make a tangible impact across multiple markets.
• A competitive compensation package
• Professional development opportunities and the potential for career advancement within the Vita Green Group.
• An inclusive and supportive company culture that values diversity and work-life balance.

Roles and Responsibilities: Governance and Control Conducts periodic audits to ensure the POS transactions are properly performed and adhere to all regulation’s requirements and company’s rules and guidelines Support Risk Management & Compliance / Internal Audit in various activities including but not limited to annual / add-hoc auditing activities, annual regulatory reporting Monitor and ensure the controls in POS function are effective and up to date. Formulate & implement plan to revise existing controls or add new controls if deficiency is noted. Support reporting activities on control monitoring Project Support or non-routine task Liaise with respective teams / departments to implement risk Management & Compliance related initiatives or projects in order to embed risk & compliance requirements in day-to-day business operations of POS Organize and provide training to internal staff, business partners or agencies Formulate & revise guidelines & procedures manuals Arrange migration of operating procedures to outsourcing partners   POS Case Management & Monitoring Review & approve cases suggested from subordinates or referred by Compliance Conduct resources planning, allocate team workload and monitor the productivity, quality & efficiency of the team Other responsibilities Perform other responsibilities and duties periodically assigned by supervisor in order to meet business requirements Minimum Job Requirements: University /College graduate plus 6 - 8 years relevant experience with 2 years supervisory experience OR Form 5 graduate plus 8-10 years related experience Experience in Risk & Compliance function of life insurance company Proficient communications skills to effectively explain POS processes & procedures to staff and other touch points Effective problem-solving skills Strong leadership and team building skills Customer oriented You are required to obtain the relevant license(s) if your job involves regulated activities

Roles and Responsibilities: Data Remediation Project Help to drive and lead the data quality remediation exercise and project associated with the follow up actions data quality findings Work with compliance team to understand the follow up items requirements, including but not limited to data patching / remediation project, data collection project via AIA Connect, enhancement of Business nature for corporate customers Work with key stakeholders to collect user requirements / technical / specification requirements, implementation timeline and UAT Provide key metric for project success and track and report on project progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for data governance project Group CDEs Project Help to drive the Group CDE project from operation perspective Work with key stakeholders, including IT, Compliance team to support the CDE gap analysis, CDE definition and CDEs measurement metrics, etc. Co-ordinate with compliance, IT and operations team on the overall implementation timeline, including UAT and production schedule Develop Key metrics for project success and track and report on program progress Engage and support all stakeholders to ensure timely and efficient delivery of outcomes for Compliance related initiatives OCMD (Operation Customer Master Database) Project Support the launch of the OCMD project by communicating with key stakeholders on the data remediation workflow and procedures Help to define and setup the benchmarking requirement of the regular data remediation exercise Other Responsibilities Provide support on the planning of Compliance related initiatives including allocating resources, identifying potential risks and setting up expected deliverables Carry out ad-hoc analysis and preparation of management presentation materials Minimum Job Requirements: University degree holder (preferably in insurance, computer science and business fields) with minimum 5 years of working experience in insurance companies Strong communication, stakeholder management and leadership skills, able to motivate, coach, drive project progress Excellent command of spoken/written Chinese (Cantonese and Mandarin) and English Excellent analytical skills, strategic thinking, able to contribute simpler and faster solutions and always puts customer at the center of decision making and day-to-day operation Proactively provides simpler, faster, more connected and agility solutions with strong stakeholder and relationship management skills Obtain relevant license is required if the job involves in regulated activities

Roles and Responsibilities: Data Stewardship Act as SME of operations data and assist the development of centralized database. Identify Critical Data Elements (‘CDEs’) & monitors data quality. Perform root cause analysis of data quality issues. Data Governance and Control Assist data owner on access request, including but not limited to review/ assess request legitimacy, keep log and regular review on the request validity. Assist on data quality tracking across different business functions within Operations e.g. reviews platform alerts and audit logs. Report high risk issues to relevant committees. Execute data remediation plans to uplift data quality. On-gong maintenance of G&C platform to ensure the information is up-to-date and access right control is duly maintained. Data Framework Strategy Implement minimum data standards and/ or procedures in Operations. Centralize and align data user requirement on data structure, data fields, data mapping etc in relation to new requirements that are relevant to new data field collection and capturing across ALL applications / policy adm systems within AIA Operations. Ensure data consistency and data fields values alignment among ALL operations systems. Others Perform and handle other responsibilities / jobs /projects / market research /initiatives assigned by manager to meet operational and the company’s business strategic growth. Carry out ad-hoc analysis and preparation of management presentation materials. Minimum Job Requirements: University graduate in any discipline with 7 years working experience, or HKALE holder or equivalent with 8 years working experience, or HKCEE / DSE holder or equivalent with at least 10 year’s working experience. Qualification with HK Insurance Intermediary Examination Paper 1,2, 3 4 and 5 or equivalent is an added advantage. Knowledge and experience in operation data management is an added advantage. Experience in insurance services and operations in underwriting/claims /policy owner service is preferable. Proficiency in MS Office. Attention to details, problem solving and negotiation skills. Good command of both written and spoken English. Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements. You are required to obtain relevant license if your job involves in regulated activities.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Provide oversight of the operational risk profile of the organization and work with the business to identify material risks requiring management attention so as to support the business to make well informed decision by anticipating and mitigating risks.

Roles and Responsibilities:

• Support and coordinate the Operational Risk Committee and other relevant management committees
• Partner with risk owners to drive the identification and assessment, management and response, monitoring, and controls of operational risks on key initiatives and projects
• Coordinate with risk owners to conduct risk and control assessment, perform independent operational risk assessment and provide quality assurance on the effectiveness of key controls
• Assist in preparing regular risks reports to ensure key operational risks are appropriately addressed in Risk Committees
• Lead and manage the operational risk incident reporting.  Ensure operational risk incident is well managed and mitigation/preventive actions have been implemented.
• Promote a strong risk awareness and culture through regular communication to staff and distribution channels and delivery of training
• Be a key player of the Outsourcing Committee & Outsourcing  Workgroup to provide advice to local functions on key matters / assessments related to outsourcing arrangement from operational risk perspective and prepare meeting materials and minutes
• Ensure adherence to group and company policies and standards
• Support the implementation of Operational Risk Management Framework and Risk Taxonomy as directed by AIA Group from time to time.
• Support and coordinate the Risk Management & Compliance Certification, Control Environment Assessment, Operational Risk Charge Assessment
• Support relevant reporting in operational risk related systems (e.g. eGRC, TPMS, IRIS).  
• Support the Own Risk and Solvency Assessment (ORSA) process related to Operational Risk and develop tools to quantify the top risks for prioritization
• Support the ESG-related matters from Operational Risk perspective
• Conduct timely and accurate communications to various stakeholders such as internal parties, Group Office, regulators, auditors, etc

Minimum Job Requirements:

• A Bachelor degree in Business Management/ Economics/ Finance and Accounting.
• At least 8 years of Risk Management/ Internal Audit/ Compliance experiences in life insurance/ financial industries. Candidates with more experience will be considered as Principal (Senior Manager Level).
• Knowledge of insurance business operations.
• Work independently and be able to lead/facilitate projects and business initiative.
• Critical thinking and ability of influencing
• Multi-tasking ability and problem-solving ability
• Excellent communication skills, both verbal and written.
• Be a good team player.

Others:

• You are required to obtain the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Tea Chateau invites ambitious and forward-thinking individuals to join us as a Regional HR Manager. This role is perfect for someone with a spark of enthusiasm and a keen interest in shaping the future of the retail industry. As an HR Business Partner, you will champion the development of our vibrant teams and contribute to the regional growth strategy.

Your key responsibilities will include:

- Collaborate with the leadership team to craft innovative HR strategies that bolster our ambitious business objectives.

- Serve as a proactive advisor on HR matters, guiding the management team of Tea Chateau in cultivating talent and fostering a thriving workplace culture.

- Drive talent acquisition and management initiatives to assemble and retain a dynamic team capable of propelling business success.

- Empower the sales, marketing, and retail teams through strategic HR support, enhancing their performance and engagement.

- Liaise with the Group HR Operations team to refine HR processes, ensuring seamless integration and adherence to high standards.

- Promote a vibrant and inclusive work environment that reflects the ethos of Vita Green Group.

- Utilize data-driven insights to inform HR decisions and pinpoint opportunities for growth and development.

- Tackle employee relations issues with a balanced approach, ensuring harmonious workplace dynamics and compliance with company standards.

- Create and implement developmental programs to equip the team with cutting-edge skills, propelling their career trajectories within the company.

- Manage competitive benefits and compensation structures that drive motivation and loyalty among employees.

Qualifications and skills:

- Bachelor’s degree in Human Resources, Business Administration, or a related field; Master's degree or HR certifications welcomed.

- At least 5 years of progressive experience in HR, with a preference for exposure to the retail or FMCG sectors.

- A track record of success in HR roles, demonstrating the potential to lead HR functions regionally.

- Exceptional business insight with an eagerness to engage with the company’s strategic objectives.

- Inspirational leadership qualities with experience in nurturing and inspiring teams.

- Outstanding communication and interpersonal skills, with a knack for fostering strong relationships.

- Adaptability and agility in a fast-paced and ever-evolving work environment.

Being a part of us, you'll enjoy...

• Fun working culture with challenges to learn and grow together 
• Rapid growth opportunities for strong performers 
• Competitive benefits package with staff purchase discount to experience our quality products 
• Enjoy different special leaves
• Casual wear every day to enjoy your work and flexible working schedule 

And more!

#LI-EDNG

職責 負責接待、登記、預約及電話查詢 或 抽血、心電圖 及 協助超聲波檢查 處理日常中心運作及一般文書處理 入職要求 具備抽血証書 具抽血及施心電圖經驗者可獲優先考慮 具責任感、細心及良好人際溝通技巧 能操流利廣東話、適度英文及普通話 懂電腦操作及中文輸入法 (倉頡/速成)  福利 5天工作周 星期日及公眾假期休息 住院、門診及牙科醫療福利 有薪年假11天起 工作地點：旺角 / 沙田 (固定工作地點) 有意者請遞交詳細履歷到電子郵箱[email protected] 需列明申請職位、要求薪金及可到職日期 （申請人所提供之資料只作招聘用途）

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for managing day-to-day human resources inquiries and enhancing HR automation capabilities

• Handle general inquiries raised and logged through case management via employee portal
• Provide advice and guidance to employees on standard policy matters
• Facilitate onboarding and off-boarding activities
• Process grievances and complaint cases
• Improve knowledge articles, and identify process and operation improvement opportunities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.