Primary Details Time Type: Full time Worker Type: Employee Primary Responsibilities Support the implementation of claims management strategies and objectives for the region / branch Maintain current knowledge of insurance guidelines and policy changes and modifications to approve claims within appropriate authority levels Contribute to the refinement of processes and procedures to improve Claims systems and procedures Maintain good client relationships with the insured, agents, service providers and the general public Respond to client requests in accordance with service standards Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out Ensure recoverable amounts are assessed and effectively followed up and approving significant claims within written authority levels Ensure legitimate claims are paid in accordance with policy conditions by providing technical expertise and leadership May supervise the investigation and settlement of all claims within the team Provide guidance to other Claims colleagues when needed Qualifications : 3+ years of handling financial lines claims Strong knowledge of insurance industry and claims processes Relevant tertiary or industry qualifications LLB is preferred Experienced in handling legal cases Organizational and communication skills Analytical and negotiation skills Communication Skills in English and Chinese How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Your new company This top-tier bank is looking for an experienced Compliance expert to act as the Assistant Compliance Manager in guiding the team. With an aggressive growth plan and the vision to become a better leader in its field, it continues to gain market share over its competitors. Your new role As a crucial member of the team, you will report to the team head and monitor the compliance control of the Bank across all businesses. Develop and maintain a comprehensive compliance framework, including policies, procedures, and controls. Conduct compliance risk assessments and implement appropriate mitigation strategies on all business matters. Collaborate with internal stakeholders, such as internal control, compliance, and operations, to ensure consistency and alignment on compliance matters. Liaise with regulators, including HKMA, SFC and IA, etc. Conduct regular compliance training for employees. Prepare and submit timely compliance reports to senior management and regulatory bodies as required. What you'll need to succeed Minimum of 3 years of experience in compliance roles within the banking industry, with a focus on regulatory compliance / compliance assurance. Strong knowledge of regulations, including but not limited to, HKMA and SFC regulations. Good command of both spoken and written English and Chinese, and Mandarin proficiency is an advantage. What you'll get in return Competitive compensation package alongside consistent career development Opportunities to work with experienced compliance specialists within the field Involvement in regional compliance projects Lead and transform the strategy and future of a well-established team What you need to do now If you are currently looking for a new role within the Banking and Financial Services AML/Compliance function, or potentially exploring the market? Feel free to contact me on +852 2230 7439 for a confidential discussion, and send me your CV to [email protected] or visit our Banking page here: https://www.hays.com.hk/jobs/banking-jobs/