Kody, a leading Fintech company focused on revolutionising online payment solutions and financial services for brick-and-mortar businesses, is seeking a skilled Customer Operations and IT Networks Engineer to join our innovative team.

As the Customer Operations and IT Networks Engineer, you will be responsible for maintaining and optimising our IT infrastructure and ensuring seamless operations across customer networks. You will collaborate closely with both our operations team and clients to troubleshoot any issues, enhance system performance, and ensure the reliable delivery of our services. A strong technical background, especially in computer networking, combined with excellent customer service skills is essential for this role.

Responsibilities

• Monitor and maintain IT infrastructure, ensuring all systems are functioning smoothly.
• Provide technical support and troubleshooting for internal and client network issues.
• Collaborate with the Customer Operations team to solve technical problems encountered by clients.
• Work with Customer Operations to deploy, maintain and troubleshoot Kody equipment in customer's sites.
• Implement network configurations, maintenance routines, and system upgrades to optimise performance.
• Conduct regular network assessment and security audits to anticipate potential issues.
• Document processes, system configurations, and any issues encountered during operations.
• Assist in training clients on system functionalities and performance optimisation.

• Proven experience as a Network Engineer or in a related technical role.
• Strong understanding of network infrastructure and protocols (TCP/IP, DHCP, DNS, Wifi radios, etc.).
• Experience with network security practices and monitoring tools.
• Proficiency in configuring and maintaining servers and network systems.
• Excellent problem-solving skills and ability to troubleshoot complex issues.
• Strong verbal and written communication skills to effectively liaise with clients and team members.
• A degree in Computer Science, Information Technology, or a related field is preferred.
• Fluent speaking in: Cantonese, Mandarin and English

• We're a fast growing, exciting company within a rapidly developing industry. You'll be surrounded by super ambitious individuals who think really big.

• Annual learning and development allowance on training related to your role
• Hybrid work, only a few days a week in the office
• Possibility to travel to UK to meet with our UK/EU tech team members

*** Key Summary ***
networking design and technologies across LAN, WAN, Data Centre and Cloud

Proficient in Palo Alto Networks Security Technologies

*** Key Responsibilities ***
Master various network security technologies, and have extensive experience in installing, configuring, managing network security products like Firewalls, Application Security, virtual networking, SD-WAN, Remote Access VPN, SASE, and cloud/virtualization platforms

- Collaborate with the customer’s security and network teams to establish trust and confidence
- Design, plan, document and oversee all aspects of complex network design and implementation projects involving diverse technologies
- Provide comprehensive guidance for developing and modifying security solutions.

Job Descriptions:

• Master various network security technologies, and have extensive experience in installing, configuring, managing network security products like Firewalls, Application Security, virtual networking, SD-WAN, Remote Access VPN, SASE, and cloud/virtualization platforms
• Collaborate with the customer’s security and network teams to establish trust and confidence
• Design, plan, document and oversee all aspects of complex network design and implementation projects involving diverse technologies 
• Provide comprehensive guidance for developing and modifying security solutions.
• Coordinate project schedules and resources with customers, engineers, vendors and third parties to deliver solutions on time
• Manage multiple projects effectively and work calmly under pressure 
• Mentor engineers to enhance their technical skills and improve service delivery
• Investigate, troubleshoot and resolve network and security incidents
• Serve as a point of escalation and assist engineers with projects and security cases
• Manage multiple projects effectively and work calmly under pressure 

*** Key Requirements ***
Must-have
 - 6 years of in-depth work experience in Network Security and Cybersecurity
 - Palo Alto Networks Certified Network Security Engineer
 - Degree holder in IT related disciplines or equivalent
 - Work experience in SI company / vendor / telecom

Good-to-have
 - Strong knowhow in Cisco networking e.g. OSPF, BGP, IPSEC VPN, and QoS

- certifications in Network Security product preferred

Job Specification

• Degree holder in IT related disciplines or equivalent
• Proficient in Palo Alto Networks Security Technologies and other its cybersecurity product solutions
• Minimum of 6 years of relevant in-depth work experience in Network Security and Cybersecurity, such as Network Security Infrastructure, CyberSecurity, SD-WAN, Application Security, Remote Access VPN, and other network related technology solutions.
• In-depth knowledge and experience in networking design and technologies across LAN, WAN, Data Centre and Cloud, particularly AWS and Azure. Familiarity with various networking vendors and their technologies, including CheckPoint, Palo Alto Networks, Fortinet, Cisco.
• Holder certifications in Network Security product such as PCNSE (Palo Alto Networks Certified Network Security Engineer) and relevant Cybersecurity certificates such as CISSP, CISA, CISM or CEH etc. is advantage
• Strong understanding of general Cisco networking e.g. OSPF, BGP, IPSEC VPN, and QoS
• Experience with common deployment patterns, including infrastructure solutions to support secure and resilient multi-site applications, and secure single and multi-tenanted virtual environments.
• Leadership skills and experience in engaging technical and business personnel to reach consensus on solutions across a broad group of stakeholders.
• Strong problem solving, analytical, interpersonal and communication skills in both written and verbal English and Cantonese 
• Candidates with more experience will be considered as the position of Senior Security Consultant

Health Insurance, Performance bonus, Birthday leave, Marriage leave, training sponsorship, Minimum 14 days of Annual Leave.

***Benefits***
 - Health Insurance,
 - Performance bonus
 - Birthday leave
 - Marriage leave
 - Training sponsorship
 - Annual body check

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the role

We are looking for a candidate who is responsible and detailed minded with preferably 1-2 years experience in SME / commercial banking. In this role, you would work closely with Manager, Client Coverage / Vice President, Business Development to promote the trade finance solutions, assist in client onboarding with performing KYC/ AML due diligence as well as having close collaboration with different departments for customer onboarding. Aside from that, providing support to senior management as in reporting and managing the customer portfolio is expected.

What you need to do

• Assisting Manager, Client Coverage / Vice President, Business Development in customer onboarding from product introduction, credit approval and compliance due diligence, to loan agreement execution and credit limit activation
• Continuous support of customer enquiries
• On-going monitoring of customers’ credit position
• Assisting in building pipeline and driving loan book growth
• Support senior management for reporting, pipeline management as well as ad-doc tasks assigned

• Bachelor Degree in Business, Finance, Banking or related field is preferred
• Preferably 1-2 years’ experience in SME / Commercial Banking for customer onboarding
• Responsible and detail-minded in handling customers’ enquiries and internal documentation
• Fluent in English, Mandarin and Cantonese

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week

On behalf of our client - ShareCRM. They are looking for Marketing Executive and details as below:

ShareCRM is the global leader in connected CRM where data can be shared across people, systems, and external businesses to achieve modern customer-centric collaboration. Our one-cloud architecture creates seamless business flow between sales, service, and marketing use cases enabled by a powerful platform and AI layer. ShareCRM has over 1,000 employees worldwide serving numerous small businesses and 6000+ enterprise class customers. ShareCRM’s lead investors include IDG Capital, Northern Light Venture Capital, and Kingdee International. ShareCRM is a global late-stage pre-IPO company building its newly formed North America business as part of a broader global expansion initiative.

Your Responsibilities:

• Plan and execute marketing campaigns (co-operate with partners) to enhance the company's brand awareness and product visibility.
• Manage the company's social media platforms, interact with customers and collect market feedback.
• Collect and analyze market data to assist in formulating effective marketing strategies.
• Participate in customer relationship management to improve customer loyalty.
• Support the company's marketing, public relations and other related tasks. Take responsibility for SQL (Sales Qualified Leads).

What We Expect From You:

• A university degree, majoring in marketing or related disciplines.
• Two to three years of relevant work experience, familiar with direct sales and customer relationship management.
• Good market analysis and data statistics skills.
• Excellent communication and coordination abilities, being good at collaborating with customers and cross-functional teams.
• Familiar with social media marketing and digital promotion tools.
• Fluent in Cantonese and English, with good Chinese writing skills.

What We Offer You:

• Competitive salary and year-end bonus.
• Strong career development opportunities and training support.
• Medical insurance and other welfare allowances.
• Flexible work arrangements for a good work-life balance.

The best of both worlds.  That is what a position with Infopro Digital offers you.  We are first a global company with 4,000 employees and annual revenues of over half a billion dollars, with a presence in 18 countries.  Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.   

Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York.  Working at Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference.   

Risk Global portfolio of businesses include Central Banking, Chartis Research, Risk.net and Waters Technology.  Through our proprietary information platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers.  In addition, we create high-value marketing services and research solutions to service providers who seek access to our engaged communities.  

Our people are passionate about delivering the best possible outcome for the customers and markets we serve.  We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things.  We are collaborative and move fast, with our people developing new skills even faster. Thanks to our global reach and international locations, we celebrate and expect diverse perspectives, and we believe these add to the richness of our business.  We are committed to an inclusive workplace where everyone can be themselves.  We also realize everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work-life balance.   

OVERVIEW OF THE ROLE  

The Infopro Digital Business Exec position is a team-oriented, quota carrying role that will focus on revenue generation for the Global Financial Market brands, specifically selling our Risk.Net, FX Markets and Waters Technology products to clients globally. This   role will sell enterprise access to our subscriptions and memberships to new clients, whilst working alongside the Account Management team to ensure clients buy our full suite of products.   The Business Development Manager will work with an entrepreneurial mindset that demonstrates drive, initiative, energy and a sense of urgency.  

You will work closely with senior leadership and cross-functional teams to develop strategic initiatives that support the company’s objectives in the financial services industry. You will be expected to leverage your expertise and networks to generate leads, close high-value deals, and expand the company's footprint in key global markets. 

KEY TASKS AND RESPONSIBILITIES  

• Strategic Planning: Collaborate with internal teams to develop and execute a strategic business development plan that aligns with the company's goals and targets in the global financial market. 
• Sales and Negotiation: Lead the sales process from lead generation to contract negotiations, ensuring the successful closure of deals. This includes conducting presentations, proposals, and product demonstrations tailored to the needs of financial institutions 
• Revenue Generation: Meet or exceed sales targets and KPIs, driving revenue growth through new customer acquisition and existing client expansion 
• Market Expansion: Identify and pursue new business opportunities across global financial markets, focusing on investment banks, asset managers, hedge funds, fintech firms, and other financial institutions. 
• Cross-Functional Collaboration: Work closely with other departments, including marketing, legal, compliance, and operations, to ensure smooth execution of contracts, onboarding, and service delivery. 
• Networking and Industry Events: Represent the company at global financial conferences, networking events, and trade shows. Establish a presence in key industry forums to build brand recognition and attract new business. 
• Reporting and Analytics: Regularly report on business development progress, sales pipeline, and market insights to senior leadership. Use CRM and other tools to track and manage sales activity and opportunities. 

KEY COMPETENCIES:  

• Negotiation Skills: Ability to navigate complex discussions, find win-win solutions and negotiate terms that support both short term and long-term business objectives.  
• Market Knowledge: A comprehensive understanding of the market and the full GFM product suit.  
• Communication Skills: Ability to articulate effectively and efficiently in front of C-Suit level prospects and clients.  
• Adaptability, Resilience and Self-Motivation: Front line sales is a tough role, this person must have the ability to keep going and have the required self-motivation to put in the hard yards to ensure success. 
• Excellent Time Management: Must have the ability to spin a lot of plates. Having various ongoing deals in play at any one time whilst not losing sight of any next step.  
• Goal Oriented: Must be motivated by sales targets and consistently striving to meet or exceed them. 
• Tech Savvy: Being proficient with Customer Relationship Management (CRM) systems to track interactions, follow-ups, and progress on leads. 

• A minimum of 1-3 years of successful proactive business development, sales, marketing, or lead generation/enablement experience 
• Bachelor’s degree preferred 
• Experience selling business to business (B2B) with a track record of overachieving sales goals 
• Must live within commutable distance of our London office and commit to being in at least 3 days a week 
• An understanding of financial concepts and principles as they relate to clients’ needs is a strong plus 
• Additional language is a bonus, but not a requirement

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• In addition to a competitive salary, we offer a number of benefits, including:
• Pension
• Employees’ Compensation
• Life Assurance
• Medical Insurance
• 20 days annual leave
• Maternity leave (14 weeks with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Paternity leave (5 days with 80% pay upon completion of a continuous contract for not less than 40 weeks)
• Compassionate Leave
• Employee Referral Scheme
• Rental Reimbursement Scheme

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. 

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM

We are looking for an energetic and entrepreneurial individual to take on the role of Executive Director, overseeing the Crypto Tech and Operations division. The ideal candidate will possess extensive experience in regulated crypto exchanges or pertinent fintech firms within key jurisdictions, including Hong Kong, Singapore, or the United States. A demonstrated ability to foster product innovation and business expansion, complemented by robust industry knowledge and a strategic perspective, is essential to influence the future of our global crypto offerings at FUTU Group.

Strategic Leadership

- Establish and implement the strategic roadmap for cryptocurrency products and exchange operations, ensuring alignment with the company's growth objectives.

- Propel business expansion by identifying and seizing market opportunities within the cryptocurrency and digital asset sectors.

- Formulate innovative product strategies that distinguish the platform and address the evolving needs of customers.

Product Development

- Direct the design and launch of new cryptocurrency trading features, staking options, and other pioneering products compliant with regulatory standards across various jurisdictions where FUTU Group operates.

- Collaborate with cross-functional product and business teams to provide an exceptional user experience.

- Examine market trends and competitive activities to enhance product offerings and sustain a competitive advantage.

- Ensure the seamless integration of cryptocurrency services with broader financial products, such as stock trading and wealth management platforms at FUTU Group.

Assistance in Exchange Operations

- Support the Global Head of Crypto in ensuring the efficient operation of a cryptocurrency exchange platform, prioritizing high reliability, security, and adherence to international standards.

- Cultivate relationships with liquidity providers, custodians, and technology partners to enhance the exchange ecosystem.

- Foster business development opportunities for a regulated cryptocurrency exchange.

Team Building and Stakeholder Management

- Construct and lead a high-performing team across product, operations, and technical functions.

- Serve as the principal point of contact for regulators, partners, and industry stakeholders.

- Promote a culture of innovation, accountability, and a customer-centric approach within the team.

Experience

- Relevant experience in cryptocurrency within prominent markets such as Hong Kong, Singapore, or the United States, demonstrating a history of fostering business growth and achieving operational excellence.

- A minimum of 5 years of experience in product development, exchange operations, or leadership positions within the cryptocurrency or Web3 sector.

Skills

- Fluent in English; proficiency in Chinese is a plus.

- Possesses strong business acumen and an entrepreneurial mindset to effectively identify and seize growth opportunities.

- Extensive knowledge of cryptocurrency markets, trading systems, and blockchain technology.

- Exceptional communication and leadership abilities, capable of managing cross-functional teams and fostering stakeholder relationships.

Your responsibility would be to ensure the acquisition of new Japanese suppliers in order to grow the EV network of assessed companies, boost response rates, and drive value throughout the EcoVadis onboarding experience.

You are a trusted advisor and can influence everything the customer touches in their first (and future) experience with us. This position interacts with all EcoVadis customers (buyers & suppliers) as well as multiple business units internally to provide high touch service that respects the relationship of the customers to EcoVadis and is a true EcoVadis ambassador.

 

Responsibilities:

• Engage with customers via phone, email, tickets, webinars, etc to accompany them during the onboarding process, solve their queries and increase response rates for the APAC markets and ultimately convince them to adopt our EV solution
• Identify and target “high value” customers (i.e outreach with customized approach) and take appropriate steps to engage them successfully by using Sales tactics
• Manage, monitor and drive your portfolio to maximize conversion
• Be proactive to nurture and build your pipeline, re-engage customers and maximize inflow
• Be autonomous to manage all your tasks efficiently, display commercial awareness to identify proactively business opportunities
• Identify risks to the customers successful completion of the EcoVadis evaluation process and actively work to mitigate issues before they happen; Become a CSR expert to overcome objections
• Capture and record internal and customer-sourced insights, then proactively report and contribute as necessary with the Team Leader, Management and other EcoVadis BU’s (Sales, Customer Success, etc) to bridge gaps that may exist between customer expectations & participation
• Be accountable to drive a set of KPIs (Conversion rate, Quality score, etc).
• Additional responsibilities related to the function may be required

About the Role

We are looking for a highly organised and dependable HR professional to join us as a Talent Acquisition Executive. You will support Areas of Responsibility (AORs) in our business with all aspects of recruitment.

In this role, you will be the primary point of contact for recruitment in your AOR; you will work closely with Hiring Managers to source market-leading candidates and then guide them through the recruitment life cycle.

Fast-track your career progression, join an internationally diverse work environment and be a champion of guest service.

Duties & Responsibilities

• Candidate attraction, ensure that you are using every avenue available, from advertising, and networking to attending career days, to attract the best candidates for the vacancies you are working on
• Develop strong working relationships with Hiring Managers in the business driven by regular communication
• Fully utilize our recruitment software, ensuring the areas you are responsible for are up to date
• Oversee and take ownership of the complete recruitment life cycle from taking the initial job brief, advertising, screening candidates, arranging interviews, and offering or regretting candidates
• Conduct professional and in-depth first interviews with candidates
• Admin responsibilities, collecting references, writing interviews, and any other admin tasks

• Minimum of one year’s experience in talent acquisition, recruitment, or resourcing, ideally within the F&B sector
• Experience in volume recruitment and recruitment software
• In-depth understanding of the Hong Kong labour market
• Strong sense of accountability
• Highly organised with solid administration skills
• Capable of working from own initiative
• Works well in a fast-paced and dynamic environment
• A team player with a love for interacting with a wide variety of people, with excellent interpersonal and communication skills
• Solid Business acumen, comfortable with data and figures

• 50% discount at all our restaurants
• Medical insurance
• Birthday gift certificate
• Fun and welcoming international work environment

Discover more about your next adventure: https://piratagroup.hk/our-story/

• Provide full spectrum of personal and business support to Senior Executive
• Liaise with internal and external parties for business activities, project management, etc.
• Manage calendar, coordinate meetings, events, organise daily schedules and travel arrangement
• Handle business correspondence, confidential documents and other administrative duties
• Prepare reports, budgets and expenses claims
• Assist with business pitching such as tender / proposal preparation and presentation materials
• Participate in ad-hoc tasks and projects as assigned

• Bachelor Degree or above, or equivalent qualifications at HKQF level 5
• At least 1 years relevant working experience from secretary role
• Well organized, attentive to details, able to handle multi-tasks with strong sense of responsibility
• Excellent communication and interpersonal skills
• Excellent and professional written and verbal English communication skills
• Good command of spoken and written Chinese
• Proficiency in MS Office
• Immediately available is highly preferred

• Attractive remuneration package 

• Career progression opportunities 
• Discretionary performance bonus 
• Medical & Dental insurance  
• Birthday leave 
• Anniversary leave 
• Study leave 
• Study subsidy scheme 
• Employee property loan / personal loan scheme 
• Numerous other staff benefits 

About Sleek

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro-SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 2 business segments:

1. Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign.  We are the market leaders in Singapore with ~5% market share of all new business incorporations
2. Accounting & Audit : Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service

Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK.  We have around 450 staff with an intact startup mindset. 

We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.

About the role:

We are looking for someone who is excited about the below Mission and Outcomes over the next 6-12 months.

Mission: Lead by example to help create a high-performing, engaged and scalable inbound Sales team for Sleek in Hong Kong.

Outcomes: 

1. Convert inbound leads into new business, using your experience and skills to improve upon existing lead conversion ratios
2. Become a specialist in Sleek’s market and Sleek’s offerings, thereby adding value to all leads (converted or not)
3. Through your above-average listening and communication skills, provide a professional and delightful experience to prospects, helping to grow word of mouth and brand value for Sleek in HK
4. Team up with other inbound Sales reps in HK, sharing feedback and tactics in an empathetic and patient manner
5. Maintain a clear and tidy pipeline of opportunities in HubSpot, ensuring reporting is timely and accurate
6. Identify and communicate improvement opportunities (processes, pitch, pricing, ..) to HK Country Manager, Sleek’s Head of Sales and Sleek’s CRO
7. Collaborate and share learnings with other inbound Sales team members serving Singapore, Australia and the UK markets

To do this, you will have a minimum of 5 years experience in Sales and based in Hong Kong.

• Ideally, most of your recent Sales experience will have been in inbound Sales.  And ideally, you will have held your last two roles for at least 18 months (barring exceptional circumstances).
• Most of your selling experience will have been in B2B or SaaS and/or services similar to what Sleek offers in Hong Kong.
• Proficiency in both written and spoken English and Traditional Chinese is required for this role. Knowledge of Simplified Chinese is considered an advantage.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.

Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.

Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.

A great listener: Our prospects need to feel heard and understood by you.  You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.

Data driven: We are a data rich business with ~15,000 small customers.  Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.

Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise.  Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work.  People that proactively have tough conversations  with kindness build empathy, trust and great working relationships. 

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. 

Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and options to work remotely up to 30 days a calendar year.  Additionally, you’ll be able to access our HK$ 7,000 pa flexi benefits scheme for home office equipment or health and fitness expenditure.  Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030.

About the interview process

The successful candidate will participate in the below interview stages. 

It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability. Whether the interviews are held over video call or in person will depend on your location and the role. 

Introductory call

• A ~30 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role

Case study 

• You’ll have a ~45 minute chat with the Hiring Manager, where he or she will give you some real-life challenges that this role faces, and will ask for your approach to solving them

Career deep dive + Behavioural fit

• A ~60 minute chat with the Hiring Manager to discuss your last couple of roles in more detail
• Then, a ~60 minute chat with a member of the leadership team to understand how you work

Reference interviews

• We’ll have 2-3 short phone or video calls with references that you provide to us
• So as to not delay your offer, we may ask your permission to have these calls earlier on in the interview process

Requirement for background screening

Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. 

This may include using external vendors to verify the below:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.

We are looking for someone to join the Solution Operations team as E-Bundle Disputes Support, reporting to the Solution Operations Managers. As a client facing role, you’ll be liaising directly with legal teams, gaining first-hand experience in providing support and advice on electronic bundle management across Litigations, Arbitrations, Inquests and Inquiries. In doing so, you’ll work closely with the remainder of the Solution Operations team and other departments in a fast-paced, dynamic environment to ensure we are continuing to offer an effective external service whilst developing internal processes and systems.

With the ‘People make Opus 2’ as a core value, we are looking for an enthusiastic, proactive and computer literate individual who demonstrates a keen desire to progress through the team and build a career at the company.

Duties and Responsibilities

• Hands-on disputes technology support including the management of electronic documentation, involving the upload and organisation of material in accordance with client instruction.
• Actioning requests promptly and conducting quality checks of the tasks undertaken by the team across multiple concurrent matters.
• Liaising directly (by telephone and email) with solicitors and barristers, advising on best practices and assisting with technical queries.
• Proactively ensuring that the team inbox and internal communication with other departments is managed efficiently.
• Advanced understanding and technical knowledge of the platform including the manipulation, reformatting and converting of Excel/CSV files to import and export data.
• Troubleshooting client-reported issues and liaising internally as necessary until a resolution is reached.
• Processing exports and printing requests, assisting with the quality control process and delivery of hard copy hearing bundles.
• Working closely with the Client Services team in the lead up to and during hearings to ensure proceedings run smoothly.
• Prompt and accurate recording of task information for billing.

Person Specification

• Bright and engaging, with a willingness to learn and proactively use own initiative.
• Ability to work individually and within a team.
• Strong attention to detail with the ability to juggle tasks and work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Outstanding communication skills and a confident telephone manner.
• Interest in technology, processes and systems.
• Proficiency in Microsoft Office applications (particularly Excel) and Adobe Acrobat.
• Good spoken and written English essential, spoken Cantonese and/or Mandarin and written Chinese (traditional and/or simplified) an advantage.
• Experience working in a professional, client-facing support role, preferable in the legal technology industry.

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• A competitive salary and benefits package
• 22 days annual holidays, flexible working, and length of service entitlement.
• Health Insurance.
• Loyalty Share Scheme.
• Maternity Protection.
• Calm and Mindfulness sessions.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office space.

Company:

Sopra Steria is a listed European tech leader specializes in Consulting, Digital Service, and Software. We have 60,000 employees worldwide located in different regions (Europe, North America and Asia), whereby Singapore is the HQ for APAC. EvaGroup Asia Pacific is part of Sopra Steria I2S APAC, in charge of Infrastructure, Cloud and Cybersecurity services.

Description:

For this position, we are looking for a Desktop Support Engineer to assist one of our client - a leading European bank to provides support for basic incident resolution and requests reported to the regional service desk.

Responsibilities:

• Provide daily technical support and handle requests from end users based in Hong Kong office.
• Resolve cases received from tickets, emails and walk-ins.
• Create and update cases via ticketing system.
• Handling of desktops, laptops and mobile phones.
• Maintain system documentation, hardware & software inventory.
• Provide other IT-related support as required.
• Participate in projects.
• Perform other ad-hoc duties.
• Knowledge on desktop, networking, and general PC applications, like Microsoft 365.

• Able to work in shift hours: (Monday to Friday, 8:30am to 5:30pm / 9:00am to 6:00pm / 9:30am to 6:30pm).

• Minimum 3+ years with hands-on experience in IT helpdesk or desktop support position.
• Self-motivated, strong problem solving and analytical skills.
• Able to work with minimal supervisions.
• Knows how to use or have a knowledge on Active Directory, ADSI, Computer/Configuration Management, DFS Management, DHCP, DNS, Event Viewer, ODBC Data Sources, Print Management, Registry Editor, Remote Desktop, System Configuration, Task Scheduler, Control Panel, SCCM, Command Prompt, PowerShell, etc.…
• Has basic knowledge and troubleshooting related to Networking: TCP/IP, VPN, Switches, Cable Patching
• Has knowledge in writing scripts (in any programming languages) or macros will be an advantage, but not required.
• Knows how to support and troubleshoot Windows 10/11 requests/problems.
• Knows how to use or have a knowledge about Microsoft products such as, OneDrive, Outlook, Excel, Word, PowerPoint, OneNote, Teams, Skype for Business, Visio, Access, Microsoft Endpoint Manager – Microsoft Azure, Microsoft Intune
• Knows how to support and troubleshoot any Microsoft Office request/issues.
• Experience in handling/managing Hardware Support and Maintenance such as:
      a. Laptop, desktop, docking stations and other computer peripherals):
          o Maintenance: hardware configuration, software/application installation, BIOS & Device Driver upgrades
          o Knows how to support and troubleshoot any hardware requests/incidents

    b. Mobile phone (iOS and Android)
        o Maintenance: mobile configuration, work (business) software/application installation and upgrades
        o Knows how to support and troubleshoot any mobile requests/issues

We are looking for someone to join the Solution Operations team as E-Bundle Disputes Support, reporting to the Solution Operations Managers. As a client facing role, you’ll be liaising directly with legal teams, gaining first-hand experience in providing support and advice on electronic bundle management across Litigations, Arbitrations, Inquests and Inquiries. In doing so, you’ll work closely with the remainder of the Solution Operations team and other departments in a fast-paced, dynamic environment to ensure we are continuing to offer an effective external service whilst developing internal processes and systems.

With the ‘People make Opus 2’ as a core value, we are looking for an enthusiastic, proactive and computer literate individual who demonstrates a keen desire to progress through the team and build a career at the company.

Duties and Responsibilities

• Hands-on disputes technology support including the management of electronic documentation, involving the upload and organisation of material in accordance with client instruction.
• Actioning requests promptly and conducting quality checks of the tasks undertaken by the team across multiple concurrent matters.
• Liaising directly (by telephone and email) with solicitors and barristers, advising on best practices and assisting with technical queries.
• Proactively ensuring that the team inbox and internal communication with other departments is managed efficiently.
• Advanced understanding and technical knowledge of the platform including the manipulation, reformatting and converting of Excel/CSV files to import and export data.
• Troubleshooting client-reported issues and liaising internally as necessary until a resolution is reached.
• Processing exports and printing requests, assisting with the quality control process and delivery of hard copy hearing bundles.
• Working closely with the Client Services team in the lead up to and during hearings to ensure proceedings run smoothly.
• Prompt and accurate recording of task information for billing.

Person Specification

• Bright and engaging, with a willingness to learn and proactively use own initiative.
• Ability to work individually and within a team.
• Strong attention to detail with the ability to juggle tasks and work under pressure.
• Excellent troubleshooting and problem-solving skills.
• Outstanding communication skills and a confident telephone manner.
• Interest in technology, processes and systems.
• Proficiency in Microsoft Office applications (particularly Excel) and Adobe Acrobat.
• Good spoken and written English essential, spoken Cantonese and/or Mandarin and written Chinese (traditional and/or simplified) an advantage.
• Experience working in a professional, client-facing support role, preferable in the legal technology industry.

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• A competitive salary and benefits package
• 22 days annual holidays, flexible working, and length of service entitlement.
• Health Insurance.
• Loyalty Share Scheme.
• Maternity Protection.
• Calm and Mindfulness sessions.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office space.

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are hiring a talented individual to join our team in Hong Kong to be in charge of Product Design and Sourcing. You will be reporting directly to our Managing Director.

You will be responsible for developing consumer goods products across multiple brands and product categories (e.g. apparel and accessories, home decor, and textiles). This role is unique as it encompasses all aspects of the supply chain, from conception to product manufacturing, including design, marketing materials, and financial targets.

Your responsibilities will include:

• Perform market research to determine the products to be developed.
• Ensure design decisions effectively combine beauty, functionality, and production efficiency.
• Identify potential manufacturers in Europe and establish relationships to ensure the highest quality products for our brands.
• Negotiate pricing and terms with suppliers.
• Manage the product sourcing process from initial request to final delivery, including sample approvals and quality control.
• Ensure the products are trade compliant with the US regulations.
• Work closely with photographers, videographers and copywriters to create marketing materials.
• Be in daily contact with a 100+ strong network of entrepreneurs, craftsmen, designers, quality control specialists, logistics experts, and regulatory advisors.

We are looking for someone who:

• Has a great taste in branding and all things visual.
• Is incredibly smart and resourceful.
• Has excellent organizational skills and thrives in a fast-paced environment.
• Is fluent in English 

• Private Health Insurance
• Training & Development
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

About Us

Voysey Brands acquires and operates brands that have captured the hearts of discerning clients. With a focus on high-end brands, we are dedicated to becoming a quintessential house of brands for the 21st century. We currently own 34 brands with sales from over 20 countries. Our headquarters are located in Helsinki and we have a regional office in Hong Kong. Our company operates exclusively in English.

We are seeking a dynamic and skilled individual to join our team in Helsinki. As an E-commerce and Brand Marketing Executive, you will play a vital role in driving the growth and success of our high-end brands in the digital space. You will be reporting directly to our Managing Director.

Your responsibilities will include:

• Manage and optimize e-commerce platforms.
• Develop and execute effective marketing strategies to enhance the online visibility of our brands.
• Oversee content creation and management, including product descriptions, images, and promotional materials.
• Collaborate with external partners, such as digital agencies and technology providers, to support e-commerce initiatives.
• Respond to and manage customer inquiries, ensuring exceptional customer experiences.

We are looking for someone who

• Strong understanding of e-commerce platforms, tools, and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced, results-driven environment.
• Flexibility to adapt to changing priorities and deadlines.
• Detail-oriented with a strong focus on accuracy.
• Knowledge of SEO and SEM strategies is a plus.
• Familiarity with social media platforms and their role in e-commerce is a plus.
• Fluent in English.

• Private Health Insurance
• Training & Development
• Lunch, sport & culture and transport benefits
• Autonomy and exposure to learn and grow
• International and fast-paced work environment 
• A meritocratic culture with a ‘best idea wins’ mentality

Technical Support Engineer (APAC)

Based: Shek Tong Tsui, Hong Kong 
Term: Permanent, Full time
Salary: HKD $235,000pa

The Role:

As a Technical Support Engineer, the applicant will be responsible for helping to maintain the high level of customer service we provide. They will work as part of a global cross-functional team answering pre and post sales customer enquiries by phone, email and live chat, and working proactively to reduce the number of customer enquiries. 

Key responsibilities include:

• Act as focal point for all technical and non-technical enquiries relating to the Focusrite/Novation product lines, E-Store, product registration and software activation in a timely, friendly, problem-solving manner via email, phone and live-chat.
• Recreate end-user setups to replicate issues reported in the field and submit bug reports to the development team.
• Coordinate warranty and non-warranty repair bookings for dealers and customers.
• Represent the Technical Support team and our customer base during the development phase of exciting new products.

Skills and experience required:

• The ability and readiness to work well as part of a team
• Knowledge of audio interfaces, MIDI control, home/studio recording setups and music production
• Experience with Mac OS and Windows systems
• DAW knowledge (e.g. Pro-Tools, Logic, Cubase)
• A polite, patient and helpful phone manner
• Experience dealing with customers
• One weekend working day required per week E.g. Sun-Thurs).
• Fluent in English and Chinese (Mandarin & Cantonese) to a high standard.

About Us

Focusrite plc is a global music and audio group that develops and markets music technology products. Used by audio professionals and amateur musicians alike, our solutions facilitate the high-quality production of recorded and live sound. Our audio technology brands stand together, seeking to enrich lives through music by removing barriers to creativity – ‘we make music easy to make’.

The Focusrite Group trades under thirteen established and rapidly growing brands: Focusrite, Focusrite Pro, Novation, ADAM Audio, Sequential, Oberheim, Martin Audio, Optimal Audio, Ampify Music, Linea Research, Sonnox, OutBoard and TiMax. With a high-quality reputation and a rich heritage spanning decades, its brands are category leaders in the music-making industry.

Music technology is an enriching space to work in and we enjoy a Group-wide open-door culture which encourages innovation. This culture, combined with a passion for the inspirational solutions we create, has led to the group winning numerous accolades, including six Queen's Awards, the AIM Company of the Year Award 2021 and regular appearances in 'The Sunday Times 100 Best Small Companies to Work For’.

The Focusrite Group is dedicated to building a great place to work and as an equal opportunity employer we are committed to Diversity and Inclusion. The group mission is to cultivate an equitable culture, internally and externally, where all people feel they are welcome, safe and positively represented, because at Focusrite they truly are. Equally, we recognise the major impact that climate change is having on our world and work every day towards being industry leaders in a carbon neutral future.

Benefits include flexible/hybrid working, company pension, life insurance, private healthcare, Health Cash Plan, enhanced Maternity and Paternity pay, employee purchase scheme, group bonus scheme, company music events, offsite company parties and free lunch in the canteen. We arrange company training sessions and encourage personal development.

SUMMARY

This role will be based at the Regional HR Office in Hong Kong to provide a full spectrum of HR support, including Recruitment and Compensation & Benefits Administration for Hong Kong, Macau, Australia and Singapore.

RESPONSIBILITIES

• Responsible for support full spectrum of human resources functions, including, but not limited to, compensation & benefits administrations, talent acquisition and employee relations management for assigned countries
• Provide Payroll and C&B administration support including payroll calculation, MPF, taxation, leave management, employee compensation, medical and insurance etc
• Manage the full recruitment cycle, from job postings, interview arrangement, contract preparation and on/off-boarding
• Ensure HR related policies and procedures are followed and review regularly to reflect up-to-date employment law and best practice 
• Prepare HR related data for cost allocation and tracking
• Provide current human resources related advice, guidance and support to our employees
• Upkeeping accurate employment records and database
• Support in preparing and consolidating HR related analysis and regular reports
• Organize staff activities and related events
• Assist in the day-to-day HR operations, HR related projects and ad hoc tasks assigned

• Degree holder in Human Resources, Business Administration or related discipline 
• Minimum 5 years’ of relevant experience in retail industry
• Well versed in Hong Kong employment legislations and other statutory ordinances 
• Candidate with experience in Singapore and Macau payroll would be an advantage
• Independent with ability to multi-task and to stay highly organized in the event of fast changing retail environment and competing deadlines
• Excellent command of written and spoken English and Chinese
• A team player with excellent interpersonal skills, good analytical and problem-solving skills
• Responsible, proactive, mature with positive attitude; eager to learn
• Detail-minded and being able to work under pressure 
• Proficient in Microsoft Office applications (eg PowerPoint, Excel, Word)
• Immediately available is preferred

Our client offer 5-day work week, medical scheme, dental plan, life medical, discretionary bonus and good career prospect to the right candidate.

*** Key Responsibilities ***

 - Achieve the insurance sales targets by collaboration with the assigned Customer Relationship Managers/branches

 - Drive tactical programs to develop a robust insurance culture on need based financial planning to affluent segments

 - Ensure sales staff are capable to cross-sell various types of insurance products and able to deliver innovative products to our customers

 - Implement the Group’s/Bank’s Compliance policy by managing compliance risk, ensuring adequate compliance resources are in place and training is provided, fostering a compliance culture and optimizing relation with regulators

*** Key Requirements ***

Must-have

 - Minimum 5 years' experience in insurance sales in banking (Sales experience in universal life insurance policy is preferable) 

 - Proficiency in both verbal and written English, Cantonese and Putonghua

 - Customer centric mindset and ability to manage complex interactions effectively

 - HKCEE / HKDSE (with at least passes in Chinese and Mathematics OR English and Mathematics at Grade E / Level 2 / ""Attained"" or above) plus relevant work experience

Good-to-have

 - University degree in a related discipline and preferably with relevant qualifications such as CFA, CFP or CFMP

 - Good communication, interpersonal and analytical skills

 - Strong self-motivation and drive to succeed, with ability to work under pressure

 - Shown strong situation awareness, strong desire to learn and able to work in Agile environment

 - Advocate of openness, able to create a cohesive teamwork and inspire others

 - High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

***Key Selling Points***

 - Excellent growth opportunities in career path advancement

 - Working location: to be determined after training

 - Birthday Leave

 - Staff Mortgage upon completion of 6-month probation

 - Medical Insurance

 - Maternity Leave

About the Role

Pirata Group is seeking a talented Executive Chef to lead our Italian cuisine restaurants. You'll oversee kitchen operations, ensure top-notch food quality, and drive menu innovation for our expanding Italian concepts. 

Duties & Responsibilities

• Ensure compliance with all restaurant policies, procedures, standards, specifications, guidelines, and training programs in a timely manner.
• Monitor, direct, and teach food hygiene standards, kitchen safety procedures, and Back of House operations.
• Train all restaurant staff in food knowledge and technical skills, continuously striving to develop them in all areas.
• Oversee the recruitment of the Back of House team, optimizing kitchen productivity, and ensuring all departmental duties are met within company targets.
• Set and maintain high standards of food quality, ensuring consistency in flavor, presentation, portioning, seasoning, and timing of all food items served. Personally check every dish and give each plate the “final touch.”
• Create new dishes and contribute to menu development.

• Extensive experience in Italian cuisine and the ability to execute authentic Italian dishes
• Multi-unit kitchen management experience
• A proven background in training and teaching in the kitchen
• An in-depth understanding of food purchasing and costing software
• Production kitchen experience
• Excellent communication and interpersonal skills
• Able to meet deadlines effectively and efficiently.
• Fluency in English is a must
• Embodies our behavioural values - Teamwork, Be Nice, Commitment, and Positivity

• Highly competitive bonus tied to revenue
• Medical & Dental Insurance
• 50% discount at all our restaurants
• Annual return flight to your home country for international candidates

Discover more about your next adventure: https://piratagroup.hk/our-story/

Job Summary: We are seeking a dedicated and detail-oriented IR Support to join our team. The IR Support role is crucial in assisting the investor relations team with various tasks to ensure smooth and successful investor communications. The ideal candidate will be highly organized, and possess a strong ability to multitask.

Key Responsibilities:

• Support the investor relations team in preparing presentations, proposals, and marketing materials
• Prepare and update due diligence materials
• Maintain and update client databases and CRM systems
• Prepare materials and data to client inquiries and provide timely information as needed
• Coordinate with other departments to ensure alignment of information/data
• Assist in the onboarding process for new clients

Qualifications:

• Bachelor's degree in Finance, Business Administration, or a related field
• Proven experience in a sales support/IR support role in a hedge fund or asset management firm
• Excellent written communication skills
• Strong organizational and multitasking abilities
• Strong in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and as part of a team
• Attention to detail and a high level of accuracy

Our client a Commercial bank is looking to hire IT Infrastructure Specialist.

Responsibilities:

• Plan, implement, configure and administrate servers, storage, and backup.
• Assist datacenter operation(hardware move in/out, arrange hardware replacement with supported vendors)
• Perform Unix, Linux server upgrade, patching and administration
• Evaluate and implement automation to improve the patching, capacity monitoring,  configuration management and data backup/recovery management
• Assist to evaluate and standardize server, storage including hardware/software.
• Assist to plan the enhancement and refreshment of related technology infrastructure.
• Support for upgrade and migration project like OS upgrade, SAN storage EOL migration.
• Enforce and execute problem and change management procedures.
• Configure and administrate SAN storage and SAN switch
• Support the Disaster Recovery Strategy.
• Provide 3rd level of support for problem resolution in case escalated from outsourcing vendors.
• Act as infrastructure focal point to support the implementation of business application systems
• Backup Policy setting and execution

Requirements:

• At least 3 years’ experience in supporting UNIX/Linux and backup tools(CommVault/Netbackup)
• Hands on experience in datacenter operation, familiar with server hardware specification, cabling and equipment.
• Solid working experience in SAN storage and SAN switch administration
• Good knowledge of network protocols, Ethernet, Vlan, routing and IP
• Familiar with Ansible, shell scripting is an advantage
• Strong analytical and problem solving skills
• Able to manage vendors to perform project implementation and BAU supports
• Excellent communication and collaboration skills
• Able to work or support production issue during non-office hours

Our client a Commercial bank is looking to hire System Analyst.

Responsibilities:

• Consolidate and analyze business needs.
• Evaluate the software packages and recommend ready-made solutions to meet business needs.
• Design, supervise the development and verify the quality of deliverable such as programs and technical documents.
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Assist Team Head to plan and supervises system implementation throughout the whole system development life cycle.
• Ensure the software development progress is in accordance to the schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements:

A)   Knowledge, Skill & Attributes

• Demonstrated ability and programming experience in Java, OpenShift, MySQL;
• Hands-on experience in one or more is a plus: Oracle, MSSQL, .NET, MOVEit;
• Experience in whole development cycle mainly in system development, implementation and support.
• Solid experience and knowledge on various banking applications and architecture design.
• Experience in workflow design and development, batch job etc.
• Exposure to multiple computer platforms.
• Strong sense of teamwork, willing to share experience and expertise with team members.
• Good command of Cantonese, Putonghua and English.

B)   Academic and Professional Qualification

• Degree holder or above in Computer Science, Information Technology or relevant qualification

C)   Training and Relevant Experiences

• 6 years' experience in application software development and testing of large-scaled application system(s) with at least 2-3 years in system analysis.
• Experience in lending product approval process / risk calculation is a plus

Our client a Commercial bank is looking to hire System Analyst.

Responsibilities:

• Consolidate and analyze business needs.
• Evaluate the software packages and recommend ready-made solutions to meet business needs.
• Design, supervise the development and verify the quality of deliverable such as programs and technical documents.
• Ensure the development works follow department standards and guidelines.
• Prepare documentation of the analysis and design works.
• Assist Team Head to plan and supervises system implementation throughout the whole system development life cycle.
• Ensure the software development progress is in accordance to the schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to maintain the smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

Requirements:

A)   Knowledge, Skill & Attributes

• Demonstrated ability and programming experience in Java, OpenShift, MySQL;
• Hands-on experience in one or more is a plus: Oracle, MSSQL, .NET, MOVEit;
• Experience in whole development cycle mainly in system development, implementation and support.
• Solid experience and knowledge on various banking applications and architecture design.
• Experience in workflow design and development, batch job etc.
• Exposure to multiple computer platforms.
• Strong sense of teamwork, willing to share experience and expertise with team members.
• Good command of Cantonese, Putonghua and English.

B)   Academic and Professional Qualification

• Degree holder or above in Computer Science, Information Technology or relevant qualification

C)   Training and Relevant Experiences

• 6 years' experience in application software development and testing of large-scaled application system(s) with at least 2-3 years in system analysis.
• Experience in lending product approval process / risk calculation is a plus.

Our client a Commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.
• To support and follow up the TVM process.
• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.
• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement
• To support the new security BAU tasks for new projects, such as SIP & XDR, Firewall Management Utility, etc.
• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.

Requirements

A)   Knowledge, Skill & Attributes

• Hands on experiences on IT security tools or applications.
• Knowledge of the DevSecOps or similar agile development
• Experiences on HK FSI, banking industry is preferred.
• Basic communications with English and Mandarin
• Following security best practices in performing tasks

B)   Academic and Professional Qualification

• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable

C)   Training and Relevant Experiences

• Fresh graduation or 1-2 years experiences on HK FSI, banking industry is preferred.
• Basic knowledge on software programming
• Basic knowledge on networking

D)   Experiences on Application/Development Security is an advantage, i.e.

• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client a leading technology services company is looking hire Engineer.

As an Engineer in the IT Managed Services, you are responsible for maintaining and improving the technology environment at client sites, keeping the client informed of the state of their environments and for keeping your Team Manager accurately updated as to your status. 

Responsibilities

• Provide 1st and 2nd level support to users in a friendly and helpful manner.
• Follow procedures and instructions from your manager.
• Keep your Manager and Helpdesk aware of the status of your current and outstanding tasks, escalating when tasks take longer than expected. 
• Promptly update job status in ticketing and activity tracking systems.
• Remain contactable via phone during out of office hours.
• Perform upgrade / maintenance / support jobs during non-office hours.
• Conduct daily morning checks on meeting room facilities.
• Manage meeting room facilities readiness and troubleshoot when problems arise. 
• Handle equipment deliveries and rack mount IT equipment occasionally. 

Requirements

• Fluency in written and spoken English is mandatory
• Fluency in spoken Mandarin
• Knowledge in Microsoft desktop / Office 365 / Azure platforms
• Troubleshooting Skills
• Industry certifications would be an advantage (MCITP/MCSE)
• 3+ years in a technology support role for Engineer
• Trade floor or financial services IT experience would be an advantage but not critical
• Diploma or above in fields of Information Technology, Software Engineering or equivalent.