FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Roles and Responsibilities:

Actuarial Department - Product Development

Main function of the product team would be to develop new products, review existing product performance and actual operational experience

• Performing data analysis and generate product financials through the use of spreadsheet and/or Prophet models
• Checking on IT systems related to product administration
• Preparing data and calculation for experience/claim monitoring

Actuarial Department -Reporting

This function is further divided into different sections for reporting under different valuation basis. This function prepares financial reports and projections for both external and internal use

• Performing the calculation, data extraction and checking for financial report through the use of spreadsheet and/or Prophet models
• Verification of valuation basis applied in the financial models
• Supporting coding of new products and improvements of the spreadsheet and/or Prophet models
• Performing analysis and explanation of results

Capital Management Department

The team performs various stochastic and risk-based analysis to support the formulation of business and financial strategies from capital preceptive

• Perform the calculation, data extraction and checking for stress capital/economic capital reporting through the use of spreadsheet and/or Prophet models
• Support the testing of various financial strategies and analyzing the implication on capital position of the company
• Perform control and checking on the spreadsheet and/or Prophet models to ensure the result consistency and quality

Minimum Job Requirements:

• University students major in Actuarial Science, Risk Management, Mathematics, Statistics, Insurance or Finance with strong mathematics background
• Good analytical and communication skills
• Good command of written and spoken English
• Proficiency in Microsoft Office, knowledge of Prophet, Visual Basic for Applications (VBA) or other computer programming language is an advantage

Others:

• You are required to acquire the relevant license(s) if your job involves regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Roles and Responsibilities:

  - Participate in the development of analytical projects designed to understand key business behaviors that drive opt-in member acquisition and engagement.

  - Create the IVS data mart, including data cleansing and data mining. Leverage the data mart to support the IVS tracker dashboard development.

  - Develop lead assignment models to identify the high propensity agents on specific IVS leads and co-work with digital team to support the lead assignment activities.

  - Support ad-hoc worksite event analytics requirements of segments and channels.

  Minimum Job Requirements:

  - Bachelor’s Degree in Math, Statistics, Business or Computer Science

  - 3yrs or more experiences in data analytics and machine learning model development

  - Experience in data review and extraction from a large, enterprise data warehouse preferably with Python, SQL, PowerBI, Advance Excel etc.

  - Preferable with working experience in insurance industry or corporate solution related role

  - Preferable with results-oriented, self-motivated to thrive under pressure and committed to continuous self-development.

  - Preferable with written, oral, interpersonal and presentation skills; presents with passion i.e. ability to explain technical details in a language that non-technical partners can comprehend.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Our Client A leading IT services company is looking to hire Machine Learning Specialist.

Responsibilities:

• Participate in design and development of machine learning/deep learning models for classification, decision-making and generation of synthetic datasets.
• Collaborate with business users, developers, infrastructure team and relevant external parties to work on machine learning models that can meet the target business requirements and performance.
• Design and implement machine learning inference for running the models to work on live data and produce an actionable output efficiently.
• Prepare technical documents and reports.
• Participate in project meetings to report responsible tasks progress and follow-up actions

• Degree holder in Computer Science, Data Science or relevant discipline;
• At least 6 years of IT work experiences with minimum 2 years of practical experience in delivering advanced analytics / machine learning / complex data integration projects;
• Familiar with machine learning modelling and inference, and able to work on complex Machine / Deep Learning and NLP projects;
• Experienced in handling unstructured data and structured data with large, complex, and multiple data sets from various sources;
• Proficient in Python, and TensorFlow / Pytorch / Scikit-learn is definitely an advantage.
• Good communication skill in both spoken and written English and Chinese.
• Less experience will consider as ML developer

• Assist full spectrum of day-to-day corporate secretarial activities for the Group entities, including not limited to preparation of announcement, circular, annual/interim report
• Provide editorial support to various corporate publications, including but not limited to press releases, website content, social media posts and write-ups for external and internal communication materials
• Organise various PR activities and maintain effective communication with internal and external stakeholders, such as senior management, vendors, etc.
• Handle confidential information with professional manner
• Undertake administrative duties for the department as assigned
• Assist in ad hoc projects as assigned

• Degree holder in Language, Corporate Governance or any related discipline, or equivalent qualifications at HKQF level 5
• HKDSE 5** in English is a must, or equivalent  
• Ability to develop credible working relationships across all levels
• Eager to work in a fast-paced environment
• Able to work independently with fast responses
• Proficient in using Microsoft Office Suite
• Professional fluency in both oral and written English and Chinese 
• Fresh graduate will also be considered

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

About the Role

We’re now looking for a passionate Chef de Partie to join Pirata, our flagship Italian rooftop restaurant on Hennessy Road.

You will be working in a fast-paced kitchen, supporting the Sous Chef and Head Chef in all aspects of kitchen operations. You will ensure that your section is ready for service, and that you prepare the dishes promptly to the expected standards.

Fast track your career progression, join an internationally diverse work environment, cook incredible Italian dishes, and be a champion of exceptional guest experience.

Duties & Responsibilities

• Prepare your section for service
• Cook dishes in a timely manner up to restaurant standards
• Supporting your colleagues when needed
• Adhering to health and hygiene procedures
• Manage and control your stock

• At least 1 year experience as a Chef de Partie, or 2+ years experience working in the kitchen
• Knowledge of Italian cuisine
• Positive attitude with a teamwork mindset
• Sense of responsibility within your role
• Fluency in English is a must, other languages are advantageous
• Embodies our behavioural values – Teamwork, Be Nice, Commitment, and Positivity

• Paid overtime
• 50% discount at all our restaurants
• Guaranteed incentive bonus – the teams make our venues successful and are rewarded in line with its performance
• Cash and credit card tips
• Medical insurance
• Birthday gift certificate
• Referral bonus

Discover more about your next adventure: https://pirata.hk/our-philosophy/

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives. 

So if you believe in inspiring a better future, read on.

About the Role

Routine Operations (60%)

Management Support Team
- Lead the team to ensure smooth and timely operations with accuracy and efficiency on agency leader challenges/appointment, external awards application, external/agency sponsorship, Agency Share Purchase Plan, Agency Enhancement Program, DD Growth Bonus etc.
- Analyze the trend of the above program to provide insight for further improvement on program efficiency and operation efficiency to management
- Oversee appeal management for agent appointment/external awards, recommend appeal decision for management endorsement as well as to prepare & review related statistics for management review
- Monitor the operation of Agency sponsorship to ensure proper approval is sought and overall expenses is within annual budget
- Support DD meeting in control of the communication materials to ensure management direction has been communicated in an efficient and professional manner
- In charge of the annual review exercise for agency manuals to liaise with all relevant departments to ensure timely update and communication with agency
- Ensure agency enquiries via email to the agency enquiry mailbox are responded timely
- Deal with business partners to support agency communication and smooth operation

Agency Operations Team
- Lead the team to provide timely, accurate and quality administrative support to agency, including but not limited to agency administrative staff code maintenance, AIG Protector Enrollment, MDRT registration etc. as assigned by management.
- Lead the team to take up appeal management for agent benefits, conventions & contests; recommend appeal decision for management endorsement as well as to prepare & review related statistics for management review
- Oversee the handling of agent’s related complaints as well as HKFI/ IA/ MPFA correspondence, etc. and liaise with Agency Business Development Teams and related departments on agency compliance related tasks/case investigation and to maintain case record and report
- Supervise the team to provide office administration support to the department

For both Management Support Team and Agency Operations Team

- Participate in company/agency events/ special task force/projects/committees as assigned with regards to agency business development’s initiatives and business/agents activities, etc.
- Manage and coordinate the projects assigned by immediate manager
- Perform job rotation when and as required
- Perform other responsibilities and duties as assigned by immediate manager in order to meet business requirements

Agency Admin Transformation (20%)

- Actively take part in departmental transformation project, review and provide recommendations to streamline and eliminate non-value added workflows/ procedures to improve efficiency and accuracy as well as assist to establish documented workflows/procedures

Staff Management (20%)

- Manage and supervise subordinates’ job performance, provide guidance, coaching & training to them; skill transfer to uplift their skills and to groom them to ensure business continuity
Others:
- You are required to obtain relevant license if your job involves in regulated activities
- Ensure team members who perform regulated activities have obtained the relevant licenses and fulfilled the licensing requirements

Education & Experience

• University graduated in any discipline
• Minimum 8 years working experience in insurance industry, preferably in areas of agency administration and/ or sales support, with at least 2 years’ relevant experience in managerial position
• Previous exposure in project management or other functions in an insurance company is definitely an asset.

Specific Skills

• Proficient in MS Office
• Highly motivated with high degree of flexibility and adaptability
• Good analytical, time management skills and attentive to details
• Good problem solving, organizing, time management as well as interpersonal and communication skills
• A good team player, enthusiastic and pursue for excellence
• Good command of both spoken and written English and Chinese

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. We need great Actuaries who want to be part of something bigger than finance alone. Because the better we can nurture our financial wellbeing as an organisation, the better we can support and make a difference for our customers when they need us most. By ensuring our products are well designed and priced, analysing business performance and ensuring proper management of insurance policies in-force, you’re not just safeguarding AIA’s financial wellbeing. You’re securing a better future for the people and communities we serve - today, tomorrow and for generations to come.

If that interests you, read on. 

About the Role

Roles and Responsibilities:

• Propose hedge and strategic initiatives, enhance existing hedge strategies and support any requirements needed including stakeholder communications for approval of framework and ongoing management
• Manage financial projections, analytical studies and modelling approach related to hedging and other investment strategy analysis, including capital, embedded value, IFRS and investment return
• Design and guide subordinates to implement tools for asset liability position monitoring, hedging analysis and fiancial metrics projection related to hedging initiatives
• Design and prepare management information (MI) related to ALM/SAA matters for relevant committees
• Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
• Ensure the compliance of various capital and risk management requirement from Group Office and regulator on daily work

Minimum Job Requirements:

• University / College graduate in Mathematics, Statistics, Actuarial Science, Financial Mathematics or relevant subject plus at least 7 years of relevant experience
• Sound people management and analytical skills.
• Good communication, presentation and project management skills.
• Possess business acumen, be innovative and self-driven.
• Ability to deal with and handle multiple and changing priorities.
• Knowledge in insurance products and various financial reporting bases
• Knowledge in asset liability management and economic based capital regime will be an advantage
• Proficiency in Business Software
• You are required to obtain relevant licence if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Internship Period: 11 June 2024 to 16 August 2024

The purpose of our 10-weeks programme is to provide students, who are passionate in Insurance industry, the opportunity to understand our business through hands-on work experience, projects and programme activities.

What you will learn and develop:

Depending on the suitable development opportunities in Group Leadership and Talent Management, you may be involved in

• Assisting in organizing training sessions, workshops, and learning events
• Maintaining accurate records of training attendance and completion
• Involving in sourcing and liaising with vendors for the procurement of training service and related materials
• Compiling training and talent management reports including monitoring of sponsorship and membership claims, and analyzing data for improvement
• Performing Learning Admin Specialist role in Workday including handling employee enquiries, and support ongoing transformation efforts related to learning processes

What you will need:

• Students from all background and field of study who are in your penultimate year of study
• Excellent teammate and curious learner
• Ability to multi-task, quick to adapt and able to work in fast paced work environment
• Strong command of written and spoken English and Chinese
• Strong digital literacy required, proficient in Microsoft Office

Shortlisted candidates will be invited for interview in March / April 2024

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Markets business provides world-class solutions and an unmatched global presence.  We serve corporates, institutional investors and governments from trading floors in almost 80 countries.  The strength of our underwriting, sales and trading and distribution capabilities span asset classes and currencies, providing us with an unmatched ability to meet the needs of our clients.

We’re currently looking for a high caliber professional to join our team as Officer, Cash Equity Middle Office Analyst - Hybrid (Internal Job Title:  Securities & Derivatives Analyst– C09) based in Hong Kong.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

•             Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

•             We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

•             We empower our employees to manage their financial well-being and help them plan for the future.

•             Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

•             We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

•             We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

•             Providing analytical and administrative support to Front Office Sales and Trading with derivatives and securities transactions

•             Maintain position records in coordination with the traditional trading desk assistant and / or trade processing functions

•             Escalate all issues in a timely manner and oversee client and business ad-hoc queries and requirements

•             Support team during peak volume periods and other absences and support the on-boarding and training of new employees

•             Minimize processing risk and perform root cause analyses of discrepancies, and ensure process compliance with regulations

•             Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

•             Relevant Degree or equivalent experience

•             Experience in institutions linked to capital markets preferred

•             Efficient and effective with numerical tasks and transactions

•             Ability to work under pressure and manage to deadlines

•             Ability to work in a fast-paced environment

•             Consistently demonstrates clear and concise written and verbal communication

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on. 

About the Role

• Implement Health and Wellness digital initiatives and quick wins according to strategic roadmap
• Design and drive business solution for Vitality, wellness and VAS platforms
• Act as Digital Business Owners to collaborate with Digital Product Owners under IT to develop, run and implement best-in-class customer centric journey on H&W digital products
• Work with IT to generate innovative digital solutions for services, processes, customer experiences and support models for H&W digital platforms
• Identify digital trends and provide insights with data to drive new digital initiatives aligned with overall H&W business plan and to strengthen the performance of digital platform.
• Promote the use of digital platforms to channels and customers
• Manage relationship with digital vendors and various H&W partners
• Partner with Technology Risk Team to ensure all digital platforms under a secured environment and align with the risk governance framework
• the relevant licenses and fulfilled the licensing requirements.

• University degree in Business, IT or equivalent, with over 5 years working experience in financial services. IT or healthcare industry.
• Validated experience in management of strategic and digital initiatives.
• Able to lead projects from launch to final implementation.
• Proven experience in running projects/digital product with Human-Centered design and agile approach.
• Creative and able to propose new insights in business and digital solution.
• Strong interpersonal, project management, planning and time management skills.
• Possesses innovative, strategic and analytical mentality, self-motivated and

result oriented.

• Able to work under pressure and meet tight timeline.
• God command of written & spoken Chinese and English.
• Acquire licence if job involves in regulated activities.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Our client a large commercial bank is looking to hire Project Manager.

Responsibilities:

• Responsible for managing assigned product and project development initiatives to meet the productivity and growth targets of the Bank.
• Develop and manage detailed project plans, including definition of milestones and deliveries to bring projects from initiation to delivery.
• Work with stakeholders and manage project resources to drive execution according to the plan.
• Monitor and report on project progress, cost, risks, issues and dependencies.
• Support the preparation and completion of project documentation according to the approved project management guideline.
• Lead and liaise with end users and IT in system implementation project.
• Ensure overall effectiveness of assigned product and project development.

A) Knowledge, Skill & Attributes

• In-depth knowledge of a variety of banking products, finance/accounting (e.g. GL), best practices and technology, experience on internet banking implementation or operations / remittance is highly advantageous.
• Operation experience / knowledge of wholesale banking business in China (e.g. working experience in Chinese local bank in Mainland China).
• Strong analytical and communication skills.
• Excellent project portfolio management and leadership skills.
• Excellent command of written and spoken English and Chinese (including Fluent Putonghua).
• Willing to work under pressure and overtime.

B) Academic and Professional Qualification

• Degree holder in Business, Information Technology, Project Management or related disciplines. Holder of PMP is advantage.

C) Training and Relevant Experiences

• Minimum 10 years solid experience in product support, project management, preferably gained from banking sector.
• Experience in implementing any banking system or operations / remittance in the bank will be an added advantage, preferable experience in PRC.
• Prior experience in system conversion and business integration project is a definite advantage.

Our client a large Commercial Bank is looking to hire System Analyst - Data Service

Responsibilities:

• Propose and evaluate technical ideas with other teammates so as to design a suitable technical solution against the requirements and demands of the industries 
• Study innovative measures and technical development roadmap for data-driven tasks and implementation plan
• Develop statistical analysis and modeling algorithms and apply these algorithms for data driven solutions to problems in bank domain
• Coordinate resources to carry out tasks against the plans and complete the projects (including work, project documents, technical report and paper , etc.) as scheduled with high standard
• Liaise with vendor on system support and maintenance
• Participate in daily system support and maintenance

• Familiar with software development skills in one or more high level languages (/Java/Scala), one or more scripting languages (Python/Perl/Shell), knowledge of R or other statistical package. 
• Good at streaming development (e.g. Spark, Flink, Kafka)
• Good writing, presentation, communication and analytical skills
• Passionate, mature, self-motivated, and able to work independently and meet tight deadlines
• Good command of both spoken and written English, Chinese (including Putonghua) preferred
• Familiar with SQL and ETL tools (e.g. Informatica, Datastage)
• Master or above Degree in Computer Science, Statistics, Mathematics, related disciplines or equivalent 
• Certificate in Scrum Master is an advantage and Familiar at agile Jira project management

• 5 years or more hands-on working experience on mathematical modeling, statistics learning, data mining, time series, optimization with demonstrated knowledge of machine learning, statistical and data mining techniques (regression, decision trees, clustering, neural networks, etc.).
• Proven experience in working with large databases and relational databases (e.g., SQL/Cassandra/Hbase )

關於我們

Love Bonito 是首個線上購物平台，致力推動亞洲女性自主權並激發其自信。我們是零售女裝行業領導者，我們的總部位於新加坡，在印尼和馬來西亞也擁有全渠道業務，在柬埔寨亦設有零售特許經營店，我們並正在迅速擴展到中國香港特別行政區和美國等國際市場。

我們成立於 2010 年，在我們的組織、領導和 STEM 角色(#girlpower!) 中以女性代表為主，當中佔有 70 %， 我們引以自豪。 再者，我們在2021年發起了一輪 US $50M 系列 C 的融資 ，致力成為全球最貼心、周到的亞洲女性服裝品牌，特別是在產品、會員社群和服務體驗方面。

因此，對於未來迅速擴展的計劃，還需要很多準備。我們希望與渴求成果和態度積極的人加入我們充滿活力、沒有”廢話”的團隊（是的，你沒看錯）。

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

主要職責

• 協助店長帶領團隊， 負責日常店舖運營
• 協助委派工作、鼓勵及指導團隊向顧客提供優質及專業服務
• 熟悉貨品資訊，主動與客人推廣正在進行的促銷和優惠，以達至每月銷售目標

• 至少 1 年零售領導職位經驗或同等經驗
• 須完成中六畢業或以上學歷，等並能熟悉 MS Office的操作優先
• 能夠輪班及輪休，並且能夠每週工作 5 天（包括週末和公眾假期）
• 能在一個多元化、高效率的工作環境成長及影響公司

• 銷售佣金
• 港島區交通津貼
• 員工購物優惠
• 醫療及牙科福利
• 15天有薪年假
• 銀行假
• 生日假
• 婚假、產假 、陪產假、體恤假
• 良好晉升機會、完善在職培訓

*5天工作, 每星期40小時, 輪班制

*另聘兼職售貨員，時薪$65-$75 (視乎地區及上班時數而定) 

**每個月上班60小時或以上優先

有意應徵者，請 Whatsapp 至 9419 6650 申請。

About us

We pride ourselves as the best and largest vertically integrated, omni-channel women's fashion brand in the region. Founded in 2010, we have grown to 250 people strong, proudly headquartered in Singapore with country offices in Indonesia and Malaysia and an omni-channel presence across these 3 markets. In addition to our retail franchise in Cambodia, we ship internationally to 15 markets (Hong Kong, China, Philippines and Australia, New Zealand, US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia & Brunei).

We are taking our definition of new female retail global, with our sights set on becoming the most thoughtful brand for the everyday woman.

關於我們

我們是亞洲區內最頂尖最大型的垂直整合全方位零售女裝品牌，我們對此引以為傲。從 2010 年品牌創立以來，總員工人數已達至 250 人。品牌的總部位於新加坡，其他地區辦公室則分布在印尼及馬來西亞，全方位零售網絡則擴及上述 3 個市場。除了在柬埔寨的零售特許業務以外，我們還擴及全球 15 個市場（包含香港、中國、菲律賓及澳洲、紐西蘭、美國、加拿大、澳門、日本、韓國、越南、泰國、緬甸、柬埔寨及汶萊）。

我們致力於改造全球女裝零售的定義，並透過我們的視角將 Love Bonito 蛻變成專為所有女性而設的卓越品牌。

The team

The Love, Bonito team is a passionate, dynamic, innovative and fun-loving family. From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talented individuals with one unified focus - our customer, the Love, Bonito woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet considerate approach in creating the right experiences, products and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

The role

You will be responsible for bringing our Love, Bonito brand to life in Hong Kong via our store, as part of our mission to become the largest and most thoughtful brand for Asian women globally.

As our Store Manager in Hong Kong, you will lead the roll-out and running of our retail stores and pop-ups throughout the city, as we expand our reach more aggressively in market over the next few years. You should be a proud ambassador of our culture and values, have an outgoing and warm personality, and of course be someone who loves people and is passionate about the service and retail industry.

應徵職位

我們致力於打造全球最大的為亞洲女性貼心打造的時裝品牌，你將負責帶領 Love, Bonito 品牌的香港實體店鋪。

身為香港的店舖經理，你將創立並且管理香港零售門市以及快閃店，協助我們在未來更加積極地拓展香港市場。身為領導者，你應致力於體現公司文化及價值觀，必須含有性格外向、親切友善，熱愛與人相處的特質，並對服務及零售業界懷有熱誠。

You should have / be

• A passion and genuine love for retail and customer service - always thinking of the customer first!
• A performance-driven attitude with a hunger and thirst for results
• A high degree of professionalism, work ethic, judgement and keen attention to detail
• A genuine interest and passion for fashion
• Strong leadership skills in motivating and driving a team
• An outgoing and warm personality who enjoys interacting and connecting with people to build trusting relationships with both internal employees and our regular customers
• A good team player, a self-starter, decision maker, gap spotter, captain of the ship
• Ability to work under pressure and meet tight deadlines
• Highly independent and resourceful, with an ability to problem solve creatively and quickly on-the-go
• Highly energetic with a positive and infectious energy!
• A Love, Bonito ambassador who believes in and embodies our culture and core values of - People Matter, Go Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together

具備條件

• 熱情誠懇地提供零售及客戶服務，並時刻以顧客為優先！
• 重視績效目標，並追求卓越業績
• 秉持職業道德及理智判斷地專業工作，同時著重事項細節
• 對時裝產業富有興趣、滿懷熱情
• 具有出色的領導技巧，能夠積極帶領整個團隊
• 性格外向、親切熱情、享受與人相處互動，從而在內部員工與熟客之間建立互信關係
• 善於合作、做事主動、果斷決定、彌補差距、堅定領導
• 善於應對工作壓力以及緊迫時間表
• 處事獨立、足智多謀，能夠在不同情況下能夠創意地且迅速地解決問題
• 充滿活力，態度正面，以豐富熱情感染他人！
• 堅信和體現 Love, Bonito 的公司文化及核心價值

Main responsibilities

Team Management & Leadership:

• Meet sales goals by leading, managing, mentoring, and providing feedback to a team of full-time and part-time retail associates
• Inspire and motivate team to work towards a collective goal
• Collaborate closely with all other functional team leads in particular Commercial, Operations, Marketing and People & Culture

Retail Performance & Operations:

• Customer Care, Sales & Stock Management, Visual Merchandising, Operations, Human Resources, Loss Prevention
• Drive store performance via retail strategies, customer experience, service and visual merchandising
• Manage the overall store operations to ensure a consistent and solid Love, Bonito experience, which includes daily stand-ups, retail training, customer service training, inventory management, stockroom management, order replenishments, visual merchandising, manpower planning, stock take etc.
• Conduct manpower resource planning for both permanent and temporary retail staff; manage shift schedules and retail staff budget to achieve optimal staffing levels for excellence in the brand's customer experience, according to peak hours, days, and seasonality
• Oversee general store administration and ensure compliance with policies and procedures, including goods receiving & transfers and cashier balancing
• Be present and operating on retail floor as floor manager
• Develop strategies to enhance the store customer experience and drive sales performance by conducting weekly business reviews to expand our customer base, increase store traffic and optimize profitability.
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Conduct weekly business reviews with team to increase traffic, expand base, retain customers and optimize profitability
• Collaborate closely with Regional Head of Retail Operations in ensuring consistency and the roll-out of retail best practices
• Work closely with CCO & Country Manager in the sourcing and launching of new stores

主要職責

團隊管理與領導力:

• 領導、管理、監督每月銷售目標，並提供反饋與檢討給相關正職與兼職人員
• 能夠激發整個團隊為同一目標努力
• 同時和廣告、營運、銷售、人資部門主管交流與互通訊息

零售績效和運營:

• 透過零售策略、客戶體驗、服務及視覺行銷，改善店舖整體表現
• 管理整體店舖營運，以確保為 Love, Bonito 顧客帶來貫徹一致的理想體驗。其中包含每日會議、零售培訓、客戶服務培訓、庫存管理、倉庫管理、補貨、視覺營銷、人力規劃、點貨等等。
• 在零售空間擔任店舖經理一職
• 負責招聘、指導全體兼職與正職員工，建立強大團隊
• 每週與團隊檢討業務運作，以提升客流量、擴展客戶群、留住顧客和提高盈利
• 與地區零售營運主管密切協作，以確保互有共識地同步而行，並採用最佳的零售方式
• 與其他部門的團隊領袖（業務發展、銷售策劃、市場營銷等等）通力協作，以發展 Love, Bonito
• 在新店籌備和開張方面，與商務總監及國家主管經理合作

KPIs

• Store performance
• Customer satisfaction score
• Visual merchandising excellence
• Inventory management
• Store team retention & happiness

關鍵績效指標

• 店舖表現
• 顧客滿意指數
• 視覺陳列
• 庫存管理
• 店員留存率＆工作滿意指數

Qualifications & Experience

• Minimum 6 years of experience in the retail industry, preferably in fast fashion
• Minimum 3 years of experience in managing a retail team(s)
• Experience in leading and managing a team
• Numerate with strong Excel skills
• Effectively bilingual in English and Cantonese, mandarin is a plus
• Bachelor’s degree - all fields are welcome!

資歷及經驗要求

• 至少具有 6 年的零售產業經驗（時尚、服裝產業佳）
• 至少具有 3 年的管理零售店舖的經驗
• 具備領導和管理團隊的經驗
• 精通於 Excel 試算表功用
• 通曉英語與廣東話，及簡單普通話
• 至少擁有學士學位（各領域都歡迎！）

1. A dynamic, no corporate-BS environment to learn, grow, and really make an impact.
2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement for both our employees and their wives, Mental wellness support)
• Tailored coaching services for mental wellness.

• Coaching
• Dedicated leadership training for those of managerial responsibilities

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievementsInternal
• Referral programme

福利

1. 充滿活力＆成長機會的工作環境
2. 員工健康福利

• 針對精神健康的量身定制教練服務

• 為具有管理責任的人員提供專門領導力培訓

• 優惠的員工折扣價格購買LB產品
• 與多家公司建立的企業合作關係
• 員工自主推薦同事的同儕認可平台，以表彰和慶祝日常成就
• 內部推薦計劃

Job Description:

A.Accountabilities

• Ensure gathering/exchange of forecast/stocking policy information with strategic Customer in the region, work closely with AH subsidiaries
• Ensure Forecast Regional objectives are met when already existing: SCA , Fill rate , target of % deliveries - Organize and implement corrective action plan when needed
• Contribute to KPI implementation for Spares & MRO Stock management
• Lead forecast/stocking policy non-performance root cause analysis and define/implement corrective actions as necessary.
• Support collection review management, coordinate inputs from Customer Centers in order to improve stock availability in the region
• Ensure coherence and airworthiness of inventory stocking policy
• Contribute to continuous improvement for CSC and HKP
• Work closely with: Warehouse, Network management, PBH team to support projects and operations
• Lead regional improvement transversal actions such as Data Analytics, Dashboard, Visual management

B.Main activities

• Forecast and stock management-

All actions are involving AHD and AHF Stock  

• *Manage and follow up Remain to Deliver / Dynamics OP 2023
  • In close relationship with AH MC and NLMs
• Build regional Demand Analytics and Forecast Dashboard
• Participate to Forecast development in the region
  • Gather data from customer centres (historical consumption, Flight hours...) through regular communication with customer centres CLMs
• Take part in regular Spares & MRO Regional collection reviews with AH MC
• Work closely with AH Europe teams on Regional Forecast Strategy
• Ensure Spares & MRO Regional Pool airworthiness & quality
  • Coordinate with Logistics Team on Logistics Discrepancies
  • Quality delegation
• Implement and follow up KPI regarding:
  • MRO and Spares Regional pool loading rate
  • SCA / Fill rate for all Hong Kong plants
  • Delivery rate from all Hong Kong plants
• Support OTR Analysis on stock availability
• Transversal improvement projects
• Others
• Ensure coordination and communication between all parties (Customer Centres / Hong Kong Team / European team) on Forecast Strategy and Stocking policy
• Continuous improvement

C.Outputs

• Financial Outputs
• Turnover MRO and Spares activity to monitor for AHF and AHD
• Inventory value monitoring
• Operational Outputs
• MRO Regional pool loading rate for AHF and AHD=> 90%
• SCA / Fill rate for CS20 and CS21 => 65% and 90%
• Delivery rate for Hong Kong Platform on AHF and AHD=> 80%
• OTR analysis support

D.Requirement

• At least 3 years’ experience related to forecasting, inventory management, data analytics
• Experience in Logistics (Incoterms, Transport…)
• Good analytical skills (ability to manipulate figures)
• Strong data analytics experience and ability to implement stock forecast modelisation
• Deep knowledge of SAP, Excel / Google sheets / Access
• Coding capability is a plus
• Communication and presentation skills,
• Fluent in English
• Autonomy and team worker
• Good personal organization and rigor
• Ability to take initiatives

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Our client a Large commercial bank is looking to hire IT Security Engineer.

Responsibilities:

• To support the team to conduct regular security assessment, e.g. regular security scanning, handling SPAM/Phishing incident, etc.

• To support and follow up the Threats & Vulnerability Management process.

• To support the new security related project team's administration and documents tasks, such as IAM, Cloud Adoption, STDB, etc.

• To support implementing the iCAST remediation and new CNCB and Regulatory Requirement

• To support the new security tasks for new projects initiatives, such as SIP & XDR antivirus management, Firewall Management Utility, etc.

• To support the enhancement on security tools, such as security scanning automations, PAMS script integrations, SIEM correlation rules, etc.
• As SME on Cybersecurity services to collaborate with application team for project scoping and delivery. 

• 2-3 year hands-on experiences on IT security tools and applications or software development

• Knowledge of the DevSecOps or similar agile development

• Experiences on HK FSI, banking industry is preferred

• Basic communications with English and Mandarin
• Following security best practices in performing tasks
• Degree holder (or above) which is related to Information Technology
• Fulfill HKMA ECF is preferable
• 1-2 years experiences on HK FSI, banking industry is preferred
• Basic knowledge on software programming and networking
• Sound knowledge on Software Development Life Cycle
• Developing and maintaining software application security policies and procedures
• Developing and maintaining documentation of application security controls
• Implementing software application security controls
• Designing technical solutions to address security weaknesses
• Analyzing system services, spotting issues in code, networks and applications

Our client a large Commercial Bank is looking to hire System Analyst - Deposit Products.

Responsibilities:

• Gathers and analysis business needs.
• Evaluates and recommend solution to meet business needs.
• Design, supervises development and verifies delivered results.
• Ensure development work follow department standard and guideline.
• Prepares documentation of the analysis and design work.
• Ensure the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.
• Provide technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank
• Perform solution evaluation and propose the option which comply with the system architecture, standard and business needs for ease of future maintenance.
• Perform vendor management when necessary for system enhancement and delivery following the standard review process.
• Perform effort estimation for new initiative / enhancement.
• Assign development tasks to appropriate team members.
• Perform change management process according to the standard guidelines.
• Maintain the system stability and to ensure smooth system running according to the agreed service level agreement.

• Degree holder in Information Technology or Computer Science or related.
• Minimum 4 years' experience in application software development.
• Exposure to multiple computer platforms.
•  Possess in-depth experience in whole development cycle mainly in requirement study, system analysis and design
• Practical experience in Java, JBOSS, Websphere, IBM MQ, XML, Oracle, MySQL and MSSQL, Shell Scripting.
• Strong technical skill in Java, JBOSS, Shell Scripting, Database SQL
• Good analytical thinking and problem solving skills.
• Experience in banking industry, especially in Core Banking System will be an advantage.

Our client a Large Commercial Bank is looking to hire Analyst Programmer /System Analyst -IT Application, Investment & Payment Product.

Responsibilities:

•  Gathers and analysis business needs with users.

• Evaluates and recommend software packages and solution to meet business needs.

• Review and provide recommendation on application software improvement.

• Designs, supervises development and verifies delivered results.

• Ensures development work follow department standard and guideline.

• Prepares Documentation of the analysis and design work.

• Assists SSA/SA, Application Development to plan and supervises application implementation.

• Provides guidance to junior IT personnel.

• Ensures the software development progress according to schedule and participates in program development when necessary to meet the predefined development schedule.

• Provides technical support to ensure smooth 24 hours round the clock operation (including Disaster Recovery Site support) within the bank.

• Degree holder in Information Technology or relevant qualification.

• At least 2 to 8 years of experience in application software development.

• Exposure to multiple computer platforms.

• Technical skill and experience on DataStage is preferable.

• Practical experience in Java, JBOSS, Websphere, IBM MQ, XML, Oracle, MySQL and MSSQL, Shell Scripting.

• Strong technical skill in Java, JBOSS, Shell Scripting, Database SQL.

• Major projects work on Core Banking, Deposit and Payment related operation projects.

• Possess experience in whole development cycle mainly in system development, implementation and support.

• Excellent analytical and problem solving skills.

• Be a team player for mobilizing the team and vendor resources.

• Proactive attitude and able to work independently.

Country

Job Family

We show the world what people want.

Join GfK and help us shape tomorrow. As an NIQ company, we are the world's leading consumer intelligence firm, delivering the Full View™ on consumer behavior. We work to enable manufacturers and retailers better understand what consumers really want. Our name has inspired trust for over 89 years because we take pride in discovering new pathways to sustainable growth for our clients, our people, and our planet.

We are always looking for open-minded people who will grow with us, push boundaries, and pioneer disruptive methods in market research, data science, technology, and AI. If you share this passion to drive things forward and the integrity to insist on doing things the right way, we'll equip you to take your future into your own hands and play a leading role in our story.

Job Description

We are an ethical and honest company that is wholly committed to its clients and employees. We are proud to be an inclusive workplace for all and are committed to equal employment opportunity, focusing on all of our employees reaching their full potential. 

We respect and value every employee regardless of race, ethnicity, gender, sex, sexual orientation, age, personality, experience, culture, faith, socio-economic status, or physical or mental disabilities.

We endorse the core principles and rights set forth in the United Nations Declaration of Human Rights and the Social Charter of Fundamental Rights of the European Union, promoting the universal values of human dignity, freedom, equality, and solidarity.

Learn more about how we are driving diversity and inclusion in everything we do on: https://www.gfk.com/about-gfk/diversity-and-inclusion

At GfK we work collaboratively with our colleagues but offer a flexible working approach, including dividing our time between office & remote working as well as the opportunity to flex our working hours around team core hours.

We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit and make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to get to know you!

We Are Social is a social marketing creative agency founded in London in 2008, with 22 offices worldwide. We provide professional marketing strategies and creative solutions for global brands . We focus on "people" rather than just "platforms" and believe that only social insights can drive business value.  We refer to this as social thinking.

Account Manager –  Based in Hongkong

Reporting to Account Director in China

Interested candidates pls email cv to: [email protected]

Job Description

The Account Manager of We Are Social will be responsible for social media communication project management for our clients. The successful candidate will work closely with different teams and show a strong enthusiasm for We Are Social and everything we represent.

As an Account Manager, You will:

● Offer professional social media marketing service to our clients;

● Receive briefs from clients, organise brainstorming with creative team, lead operations team to finish the cost estimation & operational proposals, and consolidating final proposal under the instruction of key direction & strategy from Account Directors;

● Proceed with contract process and payment issues with finance team;

● Ensure completion of daily jobs/tasks with efficiency and in a result-driven manner;

● Complete monthly/quarterly data analysis and report for clients (with the help of third party partners);

● Conduct social listening for both clients and competitors；

● Proposal drafting & consolidation during project pitch preparation, as well as for all BAU materials;

● At least 3 years working experience in the field of social media and/or performance marketing;

● Knowledge in social media platform best practices, media buy strategy, Google ads, etc

● Proficiency in PowerPoint and/or Keynote

● Fluent in both English and Mandarin languages, both in terms of speaking & writing

● Open personality and proactive working attitude towards challenges and problems.

• 15 days annual leave

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Handle and investigate the escalated cases from colleagues or regulator in both written and verbal communication;
• Assist in regular resources planning and allocation through roster management so as to maximize the function and production of individuals;
• Assist in implementing management’s new business initiatives to enhance the company’s customer service standards and reputation in the market;
• Provide staff training to ensure high performance and achievement of individual, team and department objectives

Requirements:

• University degree or equivalent experience with minimum 6 years’ work experience in customer service call centre or frontline counter centre, of which at least 2 years at managerial level.
• Fulfilment of the fit and proper criteria of the Insurance Authority for licensing as an individual insurance agent of the Company, including but not limited to passes in IIQE Paper 1, 2 [subject to the regulated activities to be conducted]
• Proactive, attention to details, able to work under pressure in a dynamic and changing environment to meet agreed timelines;
• Good command of both written and spoken English and Chinese.
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook and Chinese Word Processing.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Our client a large Commercial Bank is looking to hire Analyst Programmer - IT Applications.

Responsibilities:

• Banking application development and enhancement

• Design, develop, test and support Bank Compliance systems

• Conduct unit test, system test, stress test, UAT

• Prepare functional and technical documentation

• System rollout and support

• Liaise with vendor on system support and maintenance

• Participate in daily system support and maintenance

• Proficient in Java, Oracle SQL and Unix shell script

• Experience in ETL design and programming is preferred

• Experience on Unix/Linux platform and Oracle Database is preferred

• Experience in supporting AML related systems is preferred.

• Experience in working with vendor and checking the quality of vendor’s deliverables

• Team player with good analytical, interpersonal and problem solving skills.

• Good command of spoken and written Chinese and English, proficiency in Putonghua is an advantage
• Minimum 3-5 years relevant working experience, preferably gained from banking industry
• Degree in Computer Studies, Information Technology or relevant discipline

關於我們

Love Bonito 是首個線上購物平台，致力推動亞洲女性自主權並激發其自信。我們是零售女裝行業領導者，我們的總部位於新加坡，在印尼和馬來西亞也擁有全渠道業務，在柬埔寨亦設有零售特許經營店，我們並正在迅速擴展到中國香港特別行政區和美國等國際市場。

我們成立於 2010 年，在我們的組織、領導和 STEM 角色(#girlpower!) 中以女性代表為主，當中佔有 70 %， 我們引以自豪。 再者，我們在2021年發起了一輪 US $50M 系列 C 的融資 ，致力成為全球最貼心、周到的亞洲女性服裝品牌，特別是在產品、會員社群和服務體驗方面。

因此，對於未來迅速擴展的計劃，還需要很多準備。我們希望與渴求成果和態度積極的人加入我們充滿活力、沒有”廢話”的團隊（是的，你沒看錯）。

團隊

Love, Bonito 的團隊滿懷熱情、活力充沛、積極創新，是個滿載歡欣的大家庭。團隊的成員組成豐富多元，包括時裝愛好者、睿智營銷人員、以及科技奇才，每位成員都朝著同一個目標邁進：「為 Love, Bonito 女裝品牌顧客服務」。團隊所做的努力都是以顧客為主，我們引以自豪地採取別具新意、數據導向、迎合市場需求的方式，為女性顧客打造頂級體驗、產品及服務。我們懷有偉大夢想及宏大使命，並正在尋找懷有相同熱情、勇敢無懼且具有商業經驗的同仁加入我們。

若你在尋找靈活多元、高效率的工作環境，希望在公司裡學習成長並地造成實在的改變，Love, Bonito 就是最適合的公司！

主要職責

• 負責日常零售營運，包括但不限於收銀工作、產品陳列、倉存整理、貨場補貨盤點、店面和試身室整潔等
• 熟悉貨品資訊，主動與客人推廣正在進行的促銷和優惠，以達至每月銷售目標
• 提供優越的顧客服務和體驗

• 有相關零售經驗者優先考慮
• 具有良好時尚觸覺
• 主動積極、良好銷售技巧及顧客服務技巧
• 具團隊合作精神及能適應快速工作環境
• 流利廣東話，基本英語和普通話
• 工作地點: 中環 / 銅鑼灣/ 旺角 / 沙田
• 具有更多經驗的候選人會考慮為高級零售助理

• 底薪可達HK$18,500
• 銷售佣金
• 港島區交通津貼
• 員工購物優惠
• 醫療及牙科福利
• 15天有薪年假
• 銀行假
• 生日假
• 婚假、產假 、陪產假、體恤假
• 良好晉升機會、完善在職培訓

*5天工作, 每星期40小時, 輪班制

*另聘兼職售貨員，時薪$65-$75 (視乎地區及上班時數而定) 

**每個月上班60小時或以上優先

有意應徵者，請 Whatsapp 至 9419 6650 申請。

FIND YOUR 'BETTER' AT Blue Cross

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Duties / Accountabilities

• Ensure customer service standards in terms of timeliness and accuracy of policy services are met, with effective disposition of internal/external client inquires and service needs.
• Contribute on the system specifications and development in enhancing the efficiency and quality of policy services.
• Support supervisor to devise and implement efficient policy administration procedures and workflow that enable straight through process from policy application and alteration request to back end system process.
• Support supervisor to devise and implement effective internal control procedures and manuals throughout the entire policy administration workflows to ensure compliance requirements are met and fulfilled.
• Train up subordinates adhere to service standards, instructions and best practice.

Job Requirement

• University graduate or above
• Good command of written and spoken English and Chinese
• 7 years relevant working experience with minimum 3 years at managerial level
• CII / ANZIIF qualification preferred
• Excellent PC knowledge (Word, Excel and PowerPoint)
• In-depth knowledge of General Insurance products and policy administration operation
• Planning and organizing skills
• Communication skill with both internal and external customers
• Leadership and coaching skills
• Analytical and problem solving skills
• Customer satisfaction oriented mindset

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Description:

Regional Customer Service Advisor

The Quayside, Hong Kong

A Full Time, Permanent Role

You will work 38.75 hours per week, our opening hours are Monday to Friday 8am to 6pm; Saturday, Sunday and Public Holiday 8am to 5pm

Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

As this is an office role a license from Hong Kong Insurance Authority by passing the Insurance Intermediaries Qualifying Exams (paper 1 & 2) and a valid HK ID card/passport is required.

Role overview: 

The Regional Customer Service Advisor is the face of Bupa Global for our valued customers and partners, ensuring our reputation for outstanding individual service is maintained locally and globally at all times.

With quality of service identified as the primary driver of retention this role is crucial to our growth ambitions in the region.

This role is ideal for calibre who has passion and ambition to develop and progress in premium customer service area.

What you’ll do: 

This is a diverse and skilled customer and client facing role where you will be responsible for resolving all customer queries to the customer’s complete satisfaction without the need to refer the customer on.

Capable in handling complex CS tasks and strong confidence in dealing with challenging situations.

Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance and regulation.

You will be a customer service champion, putting the customer at the centre of everything you do and putting forward ideas for the continual improvement of the customer experience.

You need to obtain HKIA license (IIQE Paper 1 and Paper 2) and maintain the license by meeting the CPD hours requirement every year.

What you’ll bring: 

• Deliver excellent customer service, understand our customers’ needs, and provide first contact resolution while meet and exceed our quality goals, productivity targets, adhere compliance and regulation.
• Provide personalised service by tailoring every customer interaction.
• Analytical and problem-solving skills. Take ownership and ability to make decision effectively.
• Excellent interpersonal, communication and influencing skills with emphasis on achieving results and successful outcomes.
• Fluency in written and spoken English and Chinese (Cantonese and/or Mandarin)
• Positive attitude and growth mindset, willingness and eagerness to learn and understand medical conditions in order to expand one’s knowledge to support our customers.
• Good numeracy skills to answer claim or payment related queries accurately. 
• PC literate and keyboard skills essential with the ability to adapt and learn new operational systems where required.
• You are required to work on weekends and public holidays on rotation basis, shift work remunerated with shift allowance.
• An open, flexible, and team-oriented personality.
• Obtain and maintain HKIA license (Pass in IIQE Paper 1 and Paper 2)

At Bupa we adhere to a structured framework when awarding any changes to salary. We believe this creates a fair and consistent approach for all colleagues looking to grow or change role. For more guidance, please review the UK Pay Policy on OurBupa.

Please be aware that if you’re successful in securing this role there may be changes to your notice period and other terms and conditions, your recruiter will be able to advise what this means for you during your application.

Diversity and Inclusion

Bupa is committed to making sure that every applicant is assessed based on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can truly be you at Bupa. We want to ensure you are treated fairly regardless of disability or circumstance. That’s why we’re happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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Job Area:

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