Role purpose

Our Business Intelligence teams work as trusted advisors to leading Fortune 500 companies, financial institutions, private market investors and law firms across the region. We help our clients understand and manage a variety of business risks, identifying and evaluating growth drivers, enabling them to succeed in complex environments. Your work as a member of the team will include managing multinational pre-transaction due diligence, partner assessment and compliance due diligence, assisting with client development in GCNA, and identifying sources of reputational and integrity risk.

Senior Consultants are responsible for producing clear, analytical and exceptionally well-written reports that effectively communicate findings to clients. They achieve this by combining information obtained through OSINT research with information obtained from interviews and their own analysis. They also need to conduct effective quality control and review of junior people’s work to make sure the deliverable meets our quality standards, and add in local context and broader geopolitical and regulatory risk assessment (or know when to draw upon support from other teams).

Role tasks and responsibilities

Project work

• Act as Project Leader for due diligence projects, managing multiple projects at any one time, having close involvement in the development of report findings, analysis and structure and managing all aspects of project administration
• Produce high-quality reports, including incorporating human intelligence into reports, conveying complex information in a confident, persuasive and accessible manner, conducting research and interviews, as well as producing analysis that goes beyond stage 1 analysis to stage 2 (“so what?”) and helps clients to resolve uncertainty and make decisions
• Robust review of junior people’s work to ensure the highest quality standard
• Support client managers by preparing and presenting to clients in a larger investigation as part of the project team
• Work proactively with subcontractors to generate insightful intelligence, demonstrating strong briefing and debriefing skills

Marketing, business development and other activities

• Draft and price proposals for due diligence under the guidance of a more experienced colleague, demonstrating that consideration is given to understanding the context and purpose of the client’s request and the ability to draft an appropriately tailored scope and methodology
• Contribute to marketing and profile-raising events and seek opportunities to develop projects and business generally, in conjunction with more senior colleagues
• Identify new subcontractors by researching sectors/jurisdictions and take responsibility for vetting and testing new subcontractors, with support as appropriate from more senior colleagues
• Bring up suggestions for innovation and automation to drive efficiency
• Produce thought leadership to support marketing and the sales process

Essential

• Excellent command of mandarin Chinese and English languages
• At least seven years’ relevant experience in consulting / financial services / journalism / research-driven roles
• Substantial knowledge of Word, Excel, and PowerPoint
• Proficient in conducting independent OSINT and public record research
• Excellent ability to analyse and interpret research findings
• General knowledge and deep understanding of political and business trends in China
• Proven ability to multi-task and handle stressful situations
• Ability to work well with others in a team
• Strong work ethic

Preferred

• Strong ability to process complex legal documents and navigate listed company disclosures
• Experience of or exposure to ESG due diligence
• Certified Fraud Examiner (CFE)
• Specific knowledge of the financial sector, including the ability to read and analyse financial data
• Experience of data analytics or data visualisation

Qualifications and specialist skills

• At least a bachelor’s degree in a relevant discipline (international relations, politics, economics, business, finance, journalism/communications, social sciences)

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risks is currently looking to hire a Head of Security to support a global banking client and assume responsibility for the physical security of the client's offices and other commercial premises within Hong Kong.

As the Country level leader of physical security, the successful candidate will act as the key point of contact for operational security matters and will require excellent communication and account management skills to engage positively and proactively with stakeholders at all levels of the bank.

We are excited to hear from suitably qualified candidates, currently based in Hong Kong, with experience gained in a commercial security, law enforcement, or a facilities management background with prior security responsibilities.

Responsibilities:

• Lead and mentor a team of direct employees and vendors responsible for the physical security of branches, offices, and other facilities within country.
• On a routine basis, monitor security personnel and security system performance to ensure all security, safety and compliance requirements are met, including service delivery of all security related vendors.
• Devise local procedures for access control, CCTV surveillance and alarm monitoring in alignment with global and local standards.
• Ensure in-country security system maintenance, minor project works, and software/hardware upgrades are executed in alignment with bank stakeholder requirements, global and local standards.
• Manage security and safety incidents, follow-up investigation and reporting to all stakeholders.
• Conduct local risk assessments, makes recommendations on physical security measures and implements them in accordance with global and local standards.
• Ensure security training, certification, tests & drills are periodically conducted, and records maintained.
• Keep senior level management informed on key issues, risks and incidents.

• High School Diploma or above.
• 4-6 years prior commercial security and/or law enforcement related experience. Candidates from a Facilities Management background with prior security responsibilities will be considered.
• Proven managerial and leadership ability.
• Excellent communicator at all levels of the organisation
• Able to comprehend and interpret most business documents.
• Able to respond effectively to the most sensitive issues.
• Able to write reports and manuals.
• Able to make effective and persuasive presentations on security training, concepts, and procedures to both staff, public groups and senior management stakeholders.
• Able to forecast and prepare annual budgets, including basic financial analysis to support justification of security expenditure.
• Working knowledge of Microsoft Word/Excel.
• Excellent understanding of the operation of Access Control, CCTV & Burglar Alarm systems.
• Basic knowledge of IP networks.
• Good written and oral English. Fluency in Cantonese is preferred.

Role purpose

When clients are engaged in disputes, Control Risks provides expertise to assess prospects, investigate facts and support settlement. With 37 global offices and 50 years of experience, we are experts in intelligence gathering, investigative analysis and complex problem-solving, regionally and globally.

We are looking for an Associate Director in our dedicated dispute support practice for GCNA. This is a leadership role, and the successful candidate will have responsibility for growing and developing the practice in close collaboration with the head of the team and colleagues across different regions and service lines.

Role tasks and responsibilities

Dispute strategy and management

• Lead GCNA disputes work including proposals, project management, and client briefings.

• Ensure best in class execution and innovation around open-source research, source enquiries, and analysis.

• Manage and grow new and existing client relationships, with a focus on winning high-value, repeat mandates from law firms, in-house legal counsel and litigation funders.

• Play a leading role in developing our dispute support strategy alongside senior colleagues.

Business development

• Attend client meetings and pitch disputes work to prospective clients (external counsel, in-house counsel, arbitration practitioners, litigation funders) in GCNA and other regions, independently and in conjunction with local colleagues.

• Consistently develop the company’s position with its clients to enhance business development in close co-ordination with the other practice areas, and secure higher fee-earning engagements.

• Identify opportunities to differentiate Control Risks’ services by applying crisis management, fraud and forensics, and political and country risk methodologies from other practice areas.

• Work closely with senior colleagues in GCNA and global disputes team to plan and execute strategies to raise Control Risks’ profile as a market leader for dispute support.

• Represent Control Risks at events and other business development functions and assist in developing Control Risks’ profile within and outside China.

Case work

• Oversee multiple complex assignments, create project teams, and set plans, deliverables and project budgets.

• Collaborate with peers in other Business Intelligence practices to ensure our research is innovative, responsive and of high quality, identifying where technology could be best applied for research efficiencies or improvements in delivery.

• Manage output from direct reports: ensure rigorous quality control and the highest standards of service delivery.

• Ensure projects are priced, structured and managed effectively to deliver on profit and within margin targets.

Team management and culture

• Foster an inclusive, collaborative environment in project teams, drawing in the right resources on a case-by-case basis.

• Manage direct reports and mentor other BI team members, ensuring the development of their investigative and client-management skills across the lifecycle of a project, from pitching to delivery to feedback.

• Deliver and periodically review disputes and litigation support training across the Business Intelligence team.

• Identify and make recommendations for how to address any improvements in our internal skills and capabilities.

• Ensure that the team's legal and compliance requirements are understood and adhered to, including the implementation of associated training.

Candidates invited to interview will demonstrate evidence of holding a leadership role in a team delivering disputes and investigations work. They will have:

• Professional working proficiency in both English and Chinese languages
• A track record of managing and delivering complex dispute and litigation support services, including experience of asset tracing, human intelligence and open source (OSINT) investigations across multiple jurisdictions;

• The ability to write and present concisely and convincingly;
• A demonstrable record of winning mandates and growing client relationships over several years in the disputes and investigations sector;
• Experience of leadership and teamwork, and developing and retaining high-performing project team members;
• A firm understanding of the application of legal and compliance issues, and reputational and ethical considerations, affecting the business intelligence and investigations industry;
• Personal career growth within a global intelligence/investigations firm.

• Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
• Perform phone dunning and/or reminder message to delinquent clients in professional manner
• Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
• Liaise with different internal parties in resolving disputes and outstanding accounts
• Prepare debt collection status report
• Provide general administration and clerical support to the team
• Handle enquiries related to collection matters
• Participate in ad-hoc projects as assigned

• Tertiary education, or equivalent qualifications at HKQF level 3
• Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
• Proficiency in both English and Chinese
• Strong self-motivation, with ability to work independently and under pressure
• Good interpersonal, negotiation and problem-solving skill
• Maintain a positive, empathetic and professional attitude toward customers at all time
• Proficiency in MS Office
• Immediate available is highly preferred

• Attractive remuneration package
• Career progression opportunities
• Discretionary performance bonus
• Medical & Dental insurance
• Birthday leave
• Anniversary leave
• Study leave
• Study subsidy scheme
• Employee property loan / personal loan scheme
• Numerous other staff benefits

Control Risks VANTAGE is seeking a dynamic, experienced leader to lead our APAC operations. VANTAGE is a global practice, but we recognise the necessity for a senior figure to elevate our activities in the region to enhance research output, foster engagement with senior colleagues across practices, and drive local client relationships within the financial sector in Hong Kong and China, and elsewhere in the region.

Operating across APAC, the role will oversee the teams and shape the future operational strategy for VANTAGE. Reporting to the Global VANTAGE Partner in London, this role is a pivotal link between our global vision and regional execution.

Tasks and Responsibilities

Operational strategy and excellence

• Working closely with the VANTAGE Global Partner, take leadership of VANTAGE activity in the APAC region, with oversight of three research teams of up to  30 people
• Have direct leadership of regional diligence research team, and dotted line management over other non-diligence team members, specifically client services in Singapore, and regional sales professionals.
• Work closely with VANTAGE Global Research Director to drive operational strategy among local diligence team, and ensure relevant capability, methodologies, capacity management, and team suitability and balance to deliver the highest levels of quality output for varying client needs and reporting types.
• Run training, develop capacity, and introduce best practices to handle anticipated capital market and FI diligence work in region.
• Work closely with VANTAGE Global Head of Client Services to ensure client service best practice in the region.
• Work closely with Control Risks APAC leadership in influencing regional strategy, including China-specific research, operational, data and privacy challenges, and potential future resourcing in new locations such as Malaysia.
• Work closely with leadership of other practices in APAC to maximize commercial opportunities and collaboration

 Regional Commercial focus

• The Head of VANTAGE APAC will focus on expanding engagement with Hong Kong and China-based FIs. This entails developing new product and pricing strategies in collaboration with both senior VANTAGE colleagues and the wider Control Risks business to significantly boost our presence in this market
• The Head of VANTAGE APAC will assist in commercial activities across the region, collaborating with regional VANTAGE commercial teams, Markets & Partnerships/Account Management teams, and colleagues in other practices. Highlighting the value of VANTAGE and its solutions to win work effectively.
• Drive sales growth by positioning VANTAGE as the top provider of compliance due diligence and screening products. Ensure high-quality outputs are delivered promptly and invoices are processed efficiently, enhancing third-party confidence in our offering
• Elevate VANTAGE’S brand as a leading compliance and diligence solution both internally and externally. Drive new commercial opportunities by advocating for VANTAGE’ prominence in the market
• Have dotted line management of all VANTAGE commercial members in the region – be that CSMs or Sales people.
• Support commercial teams as needed negotiating proposals and contracts with customers and ensure their profitability
• Provide subject-matter expertise to geo-market leaders across the region
• Monitor market changes to identify new opportunities
• Cross-selling of other Control Risks services as and when appropriate

Product and service development

• Work with the global leadership team to drive ongoing innovation of the product and servicing through constant engagement with the market and clients

Essential

• Bachelor’s degree (master’s degree preferred)
• Strong English-language verbal and written communication skills

• Demonstrate industry experience in due diligence/third party compliance/investigations sector in Asia.
• Deep experience working in and leading regional research teams to produce high quality timely diligence and research output.
• A detailed understanding of the regional financial services market along with key relationships.
• A strong understanding of research and operational challenges in the region, including China specific research requirements, and a willingness to lean into Control Risks strategic decision making on these issues.
• Proven track record winning work from financial service clients, and understanding broader commercial opportunities relevant to VANTAGE
• Candidate must be proactive, entrepreneurial, compelling, and exceptional in front of clients and colleagues, with a high degree of personal confidence to build relationships.
• Comfortable operating in a matrixed working environment, with the ability to build trusted internal relationships.
• Is sensitive and responsive to individual and cultural differences, adjusting style to get the best from individuals.
• Maintains high standards in dealing with people, is a role model and leads teams and individual performance in a consistent and professional manner.
• Ensures sound commercial awareness applied to all solutions, harnessing margin improvement.
• Analyse situations with a global perspective, considering broader implications beyond the immediate team or department.
• Innovate to meet organisational, market, and client needs effectively.
• Drive high performance and meet client needs through effective decision-making
• Inspires a determination to achieve high standards
• Account management experience.
• Pitching to C-level stakeholders, particularly Heads of Financial Crime, Chief Compliance Officers and Chief Ethics officers.
• Significant client-facing experience
• Exceptional communication skills
• Strong presentation skills

Preferred

Proficiency in Mandarin and/or Cantonese

• Control Risks offers a competitively positioned compensation and benefits package.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Reception and Office Management

• Handle office main line, screen calls, and provide client support
• Manage meeting rooms, common areas, and office visitors
• Maintain office equipment and manage office supplies
• Administer office security system and manage access cards
• Coordinate travel requests for Hong Kong team and visitors
• Manage business cards for all employees and assist with event scheduling.
• Manage relationships with vendors and suppliers
• Oversee IT support for the office, including hardware and software arrangements for new joiners
• Support new joiner and leaver processes, including printer and phone system setup
• Manage office work mobiles, contracts and renewals on a timely manner.
• Maintain and update stock and checklist on fixed assets and office equipment

Marketing and Business Support

• Assist with sales and marketing requirements for the office
• Coordinate event registrations, source and liaise with venues, manage logistics for marketing materials.
• Update administrative and CRM records and produce reports upon request

Operational Support

• Assist with credit card transactions, preparation of purchase orders, and tracking of expense reports.
• Provide ad hoc support to finance and business when needed

Essential

• Attention to detail and a passion for admin, process and efficiency
• Good command of English language skills (spoken and written)
• Experience in reception work, office management and maintenance, travel arrangements and sales and marketing coordination
• Able to work to tight deadlines
• Highly collaborative, enabling a working partnership with multiple team members across multiple disciplines
• Able to work flexibly and respond to changing business priorities  
• Demonstrate sound judgment and discretion

Preferred

• Worked in a multinational corporate environment

• Certificate or higher in a related field
• 3-5 years of prior experience in reception, office management, travel coordination, and sales/marketing support.
• Project management skills
• Intermediate to advanced working knowledge of Microsoft Excel and Word
• Excellent command of spoken and written Chinese and English

Control Risks is seeking an experienced candidate to join its rapidly growing Cyber Protect team in our key Hong Kong market. This is a unique opportunity to work in a highly capable and truly global team of cyber experts and to play a critical part in shaping the Cyber Protect offering.

The role requires an initiative-taking and diligent client-facing individual who has experience in winning and delivering cyber strategy advisory work for global clients and projects.

The successful candidate will expand our capability in Hong Kong and work closely with the Principal leading our Digital Risks practice in the Asia Pacific region and our regional leadership in the Greater China region. The candidate will need to demonstrate exceptional analysis, programme management and business development skills. We require all staff to be team-players who are results focused and passionate about delivering high quality advice to some of the region’s largest firms.

The successful candidate will be experienced in leading cyber security advisory engagements and will need to demonstrate deep understanding of the cyber security challenges facing our clients in Greater China alongside local regulations and standards in place or are in development.

The candidate will have an established track-record of delivering cyber security strategy assessment and enhancement projects to a diverse range of clients. They will also excel at communicating complex technology-driven issues to executives at the C-level.

Key responsibilities:

Delivering client projects

• Programme and project management of digital risk advisory engagements (e.g., senior stakeholder engagement, programmes scoping, managing project/programme budget, hiring key resources, delivering against an agreed plan, issue management).
• Delivering strategy and transformation projects (e.g., helping clients to define and develop robust and future-proofed digital security strategies, conducting risk assessments, supporting cyber due diligence projects etc.).
• Supporting clients as a senior advisor throughout their digital security transformation.
• Working with senior project stakeholders (e.g. gathering information from interviews, document reviews and presenting findings) while maintaining the confidence of the client through clear communication and exceptional project management skills.
• Working with external technical partners to deliver an integrated solutions and drawing out recommendations from their technical findings.

Working with other departments within Control Risks

• Provide flexible and responsive support alongside our dedicated Cyber Response team for key Clients.

Business Development

• Developing proposals for future client work.
• Cultivating long-term relationships with clients.
• Participating in marketing and speaking events to build the Control Risks brand.
• Project and programme scoping and planning, to support pricing and project budget.
• Contributing to and building complex, multi-service line proposals.

Supporting the growth of the Cyber practice

• Managing and mentoring team members.
• Helping to refine our cyber security methodologies and approaches.
• Contributing to our professional development and training programme.
• Educate other departments about cyber security and the services we provide.
• Identifying and hiring local talent into the Cyber Security team.

Essential

• Considerable experience of cyber security risk management within an established consultancy.
• Ability to see security from the attacker’s point of view and articulate enterprise risks to senior non-technical audiences.
• Proven experience in reviewing, designing and implement cyber security strategy projects for clients.
• Proven experience in delivering risk assessments against industry standards (e.g.NIST CSF and ISO27001).
• Proven experience working with China's information handling and technology regulations and standards.
• Broad corporate experience and understanding of the interaction between departments (such as HR, Finance and Security) and levels of governance within a commercial organisation.
• Excellent knowledge of IT and OT network infrastructure.
• Undergraduate or a post graduate degree in a field related to security, information security, intelligence, or computer science.
• CISSP, CISM, ISO27001 lead auditor, SANs or similar industry qualifications/certifications.

Preferred

• Native or documented fluency in Mandarin.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
• We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.