About Mox Mox is built by and for the ones who aspire to live life to the fullest - we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile eXperience; Money eXperience; Money X (multiplier), eXponential growth, eXploration... it's all up for us to define together. Why Mox? Mox helps you grow - your money, your world, your possibilities. We equip you with the financial management tools, information and insights you need to make your dreams, big or small, come true. Everything at Mox - from our products, features, to rewards - is designed based on customer research, tailor made for your needs. We care about what customers care about, especially in data security and privacy. Data ethics is core to everyone here at Mox. Mox rewards you with an array of banking and lifestyle benefits. Who are we looking for? Reporting to the Head of Cards and Unsecured Lending you will work in the Cards and Lending Product team as part of a broader portfolio to design, develop and run one of our key propositions - Mox Credit. You drive next generation of unsecured products and services that Mox offers namely Split Purchase, Instant Clear, Instant Loans and new features that we plan to offer. Intuition for design and technology, a strategic mindset and spotting opportunities to come naturally to you. You understand the balance between risk and reward while solving for customer pain points. You are comfortable working in a fast-paced environment with high degrees of ambiguity, get excited by solving complex problems and are happy to roll your sleeves up and get things done. Responsibilities Provide insights into product, technology and market trends in unsecured lending, loan on cards, Credit Card offers and trends, pre-empting imminent disruptions and identifying opportunities for acceleration. Working closely with Customer, Risk, Marketing, Growth, UX teams and squads to plan the product features backlog, prioritize, evaluate and deliver the initiatives. Co-create the best in class campaigns and interventions to encourage usage and deepen engagement with Customer, Risk, Data and Marketing functions. Consecutively do researches about unsecured products, new features, identify possible outbreaking updates or changes within the sector, inform the teams about the changes and possible usage scenarios in our services. Gather, track and manage user comments, bank needs, concept testing, analytics tools. Facilitate the build and testing of operational processes, systems, and reporting capabilities. Design, monitor and report on product KPIs, measure effectiveness of features and sharing results and insights within the organization. Requirements Solid experience unsecured lending portfolio and product management in Hong Kong. Sharp analytical and problem-solving skills, working knowledge of SQL is a plus. Fluent English and Cantonese (read and write). Hands-on experience with agile development methodologies. Knowledge about the platform developing skills and APIs. Outstanding communication, presentation, and leadership skills. Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication. Exceptional interpersonal and communication skills. An ability to think strategically and creatively. Attention to details. To be eligible for internal referrals at Mox Bank, you must be referred by a full time permanent employee of Mox Bank
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