Job description A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages. Insurance Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business. Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank's retail and commercial network, with a dedicated team of professionals in place. We are currently seeking a high caliber professional to join our department as Assistant Manager, Process and Proposition. The jobholder will assist the manager to oversee and manage all aspects of New Business processing of all products and policies under the personal life business. Your principal accountabilities will include: Oversee New Business functions of the outsoruced parties to ensure quality delivery with target service pledge Review, revise and implement appropriate internal business controls and procedures in New Business to ensure legal and regulatory compliance Manage back-mail policy pack resend and incoming document for the department Manage policy or operations related projects and ensure successful implementation Support New Business / Life Operation and support Leader to formulate the operational strategies, initiations and departmental planning Provide sales support to distribution channel (e.g download & prepare sales tracking and pending case reports if any) Provide routine administrative duties and support general administration of the Insurance Operations Department, business reporting and any ad hoc tasks Ensure quality work output and accuracy Requirements University graduate in related disciplines or relevant qualifications, or candidate with relevant working experiences 1 to 2 years of solid experience in backend insurance operations on New Business Strong knowledge in PC applications of software such as MS Office and Excel. Proficiency in both spoken and written English and Chinese Good communication skills, with a thorough understanding of insurance products, especially New Business Visit Hang Seng Career Page and sign up with our Talent Community to receive the latest information about our career opportunities in Hang Seng Hong Kong.
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